--- title: 'Deployment Manager at Commure' canonical: 'https://feeny.ai/job/deployment-manager-commure-mountain-view-d64s1a6bva4d' type: 'job' last_seen: '2026-09-12' --- # Deployment Manager at Commure - **Company:** [Commure](https://feeny.ai/companies/commure) - **Location:** Mountain View, CA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-13 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.ashbyhq.com/commure/2fc94f46-84be-484f-911e-018b8869efc6 ## Job description At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.” Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role: Commure's AI already lives in clinical environments across the country, answering patient calls, automating workflows, and reducing the administrative burden that costs healthcare a trillion dollars a year. As an Implementation Manager, you're the person who makes that real for our customers. You'll own deployments end-to-end, from the first kickoff call through go-live and into the post-launch optimization work that turns a successful implementation into a long-term partnership. That means scoping customer workflows, translating operational requirements into engineering specifications, coordinating UAT and QA, managing timelines and risks, and serving as the primary point of contact for every customer you're deploying. You'll run multiple implementations concurrently, work closely with engineering and product to move fast and resolve blockers, and be accountable for the quality and speed of every launch you own. This isn't a role where you hand off to someone else when it gets complex — you stay in it, you drive it, and you own the outcome. If you thrive in fast-moving environments, care deeply about getting the details right, and want your work to have an immediate impact on how patients experience care, you'll find a lot to build here. ## What You'll Do - Lead customer implementations from kickoff through go-live - Scope customer workflows, operational requirements, and success criteria - Document customer requirements and translate them into clear implementation plans and engineering specifications - Serve as the primary point of contact for customers throughout deployment - Set expectations and communicate timelines, risks, blockers, and project status to customers - Coordinate closely with engineering and product teams to prioritize issues and feature requests - Track workflow changes and ensure agent configurations stay aligned with customer operations - Plan and oversee UAT, QA, and go-live readiness - Coordinate internal QA efforts and validate fixes before customer testing - Monitor launch performance, identify issues, and drive rapid resolution - Drive post-launch optimization and continuous improvement based on customer feedback and production data - Maintain implementation documentation, playbooks, and project trackers - Manage multiple implementations concurrently while keeping stakeholders aligned ## What You Have - 2–5+ years of experience in implementation, operations, consulting, customer success, solutions engineering, or a similar customer-facing role - Strong project management and organizational skills, with the ability to manage multiple customer deployments simultaneously - Excellent written and verbal communication skills - Comfortable working cross-functionally with customers, engineering, product, and operations - Highly detail-oriented with strong ownership and follow-through - Comfortable operating in fast-paced, ambiguous environments Nice to haves: - Healthcare technology or healthcare operations experience - Experience implementing SaaS or enterprise software - Familiarity with EHRs (Athena, Epic, eCW, ModMed, etc.) - Experience with contact centers, telephony, or AI products - Experience writing process documentation and customer-facing implementation plans Please be aware that all official communication from us will come exclusively from email addresses ending in @[commure.com](http://commure.com). Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. ## About Commure ## Company Overview - **One-liner**: Commure provides an AI-native enterprise Revenue Cycle Management (RCM) and ambient clinical documentation platform that powers the business and clinical workflows of large health systems. - **Entity Type**: Private (last disclosed funding: Series E, June 2025) - **Headquarters**: Mountain View, California, United States - **Founded**: 2017 (based on earliest seed round) - **Founders**: Not publicly available ## Core Business - **Primary industry**: Healthcare technology (AI-powered RCM, ambient scribing, clinical intelligence) - **Target customers**: Large health systems, hospitals, urgent care networks (B2B Enterprise) - **Mission or purpose**: Simplify healthcare – reimagine the experience of care delivery by reducing administrative burden and letting clinicians focus on patients ## Products & Services - **Ambient AI Scribing**: Automatically generates clinical documentation from patient encounters, integrating with Epic and 60+ EHRs. - **Autonomous Coding**: AI-driven medical coding, charge capture, and clinical documentation improvement. - **Revenue Cycle Management (RCM) Suite**: End-to-end automation including claim processing, denial management, appeal automation, reconciliation, and patient responsibility. - **Patient Access**: AI-powered appointment scheduling, prior authorizations, patient intake, and referral management. - **Clinical Copilots**: Real-time decision support tools that reduce cognitive load and surface actionable insights during encounters. - **Care Navigation & Cues**: Post-visit follow-up, care coordination, and patient education tools. - **Staff Safety**: Infrastructure for managing security and safety of healthcare staff. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private) - **Key Metric**: Annual Revenue ~$100M (LinkedIn estimate); Total Funding $974.3M raised across 10 rounds (including Series E of $200M in June 2025 led by General Catalyst) - **Notable Investors/Partners**: General Catalyst (lead), Sequoia, Y Combinator, Lux Capital, Human Capital, 8VC, Greenoaks Capital, Elad Gil, NVIDIA (partner) - **Growth Signals**: Achieved 300% year-over-year growth for two consecutive years; headcount grew 94.9% YoY to ~926 employees; named to Fortune’s Future 50 list (2025); processes $25B+ in annual claims and supports 40M+ ambient appointments across 150+ health systems and 2,000+ care sites. ## Competitive Advantages - **Deep EHR integrations**: Works with 60+ EHR systems, including Epic, making it highly embedded in existing health system workflows. - **End-to-end platform**: Covers the entire revenue cycle from patient intake and clinical documentation through claims, coding, and denial management – reducing handoffs and data silos. - **Proven scale**: Trusted by leading systems like Yale New Haven Health, Mount Sinai, and others, with documented outcomes (e.g., 20% revenue boost at an NYC health system). - **AI-first architecture**: Uses a unified data model to power real-time, AI-driven operations across clinical and administrative functions. ## Strategic Focus - Expand AI-powered offerings into additional care segments (ambulatory, urgent care, etc.) - Continue to build out ambient AI scribing and autonomous coding capabilities - Deepen partnerships with large health systems and move from “upstart innovator to the industry standard” over the next few years - Grow international workforce (31% in India, 7% in Bangladesh) while maintaining US headquarters ## Why Work Here - **Culture highlights**: “Day 1” startup mentality with high ownership, extreme customer focus, and lean staffing – minimal pure management (“no work theater”); values include “Speed Above All Else” and “High Output Matters” - **Remote/hybrid policy**: Not explicitly stated; headquarters in Mountain View, CA with teams across the US, India, Bangladesh, Colombia, and other countries – likely hybrid/remote options for many roles - **Notable perks**: Flexible PTO, medical/dental/vision coverage, pet insurance (dog-friendly office in Mountain View), One Medical membership, pre-tax HSA/FSA/commuter benefits - **Engineering culture**: Building mission-critical AI for healthcare with a strong product-engineering collaboration; founders and leaders come from health tech backgrounds; recent job postings include senior software engineer, backend engineer, and frontend platform manager roles ## Sources 1. [Commure.com](https://www.commure.com/) 2. [Commure Company Page](https://www.commure.com/company) 3. [Commure Careers Page](https://www.commure.com/careers) 4. [Commure Life at Commure](https://www.commure.com/life-at-commure) 5. [Commure LinkedIn](https://www.linkedin.com/company/commure) ## Other roles at Commure - [Senior Fullstack Engineer, AI Orchestration](https://feeny.ai/job/senior-fullstack-engineer-ai-orchestration-commure-mountain-view-0qpxqxa4j7m5) — Mountain View, CA - [Senior People Business Partner](https://feeny.ai/job/senior-people-business-partner-commure-mountain-view-0r3bhfvv3nmt) — Mountain View, CA - [Software Engineer, Early Career 2027](https://feeny.ai/job/software-engineer-early-career-2027-commure-mountain-view-shqx23pq3y6g) — Mountain View, CA - [Senior Operations Manager, Implementation & Accounts - Hospital Billing](https://feeny.ai/job/senior-operations-manager-implementation-accounts-hospital-billing-commure-san-89gs7gpcjhgp) — San Francisco Bay Area, OR - [Enterprise Account Executive, Mid-Atlantic](https://feeny.ai/job/enterprise-account-executive-mid-atlantic-commure-washington-9mdbc4b1sj9v) — Washington, DC - [Software Engineering Intern, Summer 2027](https://feeny.ai/job/software-engineering-intern-summer-2027-commure-mountain-view-zy27v5cpt6z7) — Mountain View, CA - [Enterprise Account Executive, East Coast](https://feeny.ai/job/enterprise-account-executive-east-coast-commure-new-york-jscm24q12tsz) — New York, NY - [Sales Engineer, Ambient AI](https://feeny.ai/job/sales-engineer-ambient-ai-commure-united-states-w9qbxe308j87) — United States - [Senior Software Engineer, Billing Agents](https://feeny.ai/job/senior-software-engineer-billing-agents-commure-mountain-view-d2xx68dw20f6) — Mountain View, CA - [Senior Software Engineer, Agent Platform](https://feeny.ai/job/senior-software-engineer-agent-platform-commure-rio-de-janeiro-tekttp09ex2s) — Rio de Janeiro, Brazil