---
title: 'Deployment Strategist at Console'
canonical: 'https://feeny.ai/job/deployment-strategist-console-san-francisco-bza8x7dqv1x4'
type: 'job'
last_seen: '2026-09-07'
---

# Deployment Strategist at Console

- **Company:** Console
- **Location:** San Francisco, CA
- **Compensation:** $150k–$250k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-03
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/console/5bca8c31-318f-491e-ac79-d859dc0a2b5a/application

**Skills:** Project management, Enterprise customer success, Implementation, Strategy, Operations, AI deployment, Stakeholder management, Process translation

> Own the success of large enterprise customers by leading complex AI deployments from kickoff to launch. Partner with executives to translate business processes into actionable strategies, drive adoption, and ensure measurable business impact across strategic accounts.

## Job description

Console is building the AI agents that power autonomous enterprises. We use AI to autonomously resolve IT, HR, Legal, Finance, Security, and Ops tasks the moment they come in from Slack or Teams. We're building toward a future where enterprise operations are fully autonomous; with no tickets, approvals, or manual processes slowing companies down.

Our platform enables companies like Databricks, Figma, and Cursor to delegate entire categories of work to AI agents that understands their org, takes action across systems, and gets smarter over time. We've raised $29M, backed by Thrive Capital (investors in OpenAI, Stripe, GitHub) and a small group of founders who have built category-defining companies.

We’re unusually selective about the people we work with. We hire builders who span functions, optimize for speed, and care deeply about their craft. We do not care about pedigree. We have a lot of work ahead of us. Join us.

## ABOUT THE ROLE

As a Deployment Strategist at Console, you’ll own the success of our largest enterprise customers. You’ll partner with executives and operating teams to turn complex, cross-functional workflows into high-impact AI deployments, then stay close to the account as adoption expands across the organization.

This is a high-ownership role at the intersection of consulting, project leadership, customer strategy, and AI deployment. You’ll lead a portfolio of strategic accounts, build trusted relationships with senior stakeholders, and own the plan that will drive them from initial deployment to a measurable business impact. To do this, you'll work closely with FDEs, Product, Engineering, and Sales but you’ll be responsible for the account’s operating rhythm: making sure the right people are aligned, agents are working correctly, and Console’s footprint expands over time.

In this role, you’ll have room to operate autonomously, shape how Fortune 500 customers deploy AI across their organizations, and define what great enterprise customer ownership looks like at Console.

## WHAT YOU'LL DO

- Own a portfolio of strategic enterprise accounts, serving as the primary relationship owner and trusted advisor to customer leadership
- Drive complex implementations from kickoff to launch, building project plans which turn ambiguous enterprise goals into clear work streams, owners, timelines, and success metrics
- Translate messy business processes across IT, HR, finance, and operations into clear deployment priorities and expansion opportunities
- Partner with FDEs to connect customer goals to the right technical implementation, ensuring deployments are both operationally successful and technically sound
- Lead executive check-ins, working sessions, and cross-functional customer meetings with clarity, urgency, and strong follow-through
- Identify risks early, unblock stalled work, and bring structure to ambiguous customer environments
- Track adoption, ROI, and automation coverage across accounts, using those signals to drive long-term success and expansion
- Bring enterprise customer learnings back to Product, Engineering, and Sales: deployment patterns, stakeholder dynamics, process gaps, and unmet needs that shape the platform

## WHO YOU ARE

- 3+ years of experience in consulting, enterprise customer success, implementation, strategy and operations, or another role where you owned complex projects with senior stakeholders
- You’re an exceptional problem solver who can quickly understand a customer’s business, identify what matters, and create a practical path to impact
- You have strong project management instincts: you create clarity, manage competing priorities, hold stakeholders accountable, and keep momentum through ambiguity
- You communicate with precision and presence, whether you’re facilitating a working session with operators or presenting an implementation plan to executives
- You’re technically fluent enough to reason through systems, workflows, integrations, and AI product behavior, and you know when to pull in deeper technical expertise
- You have a strong sense of ownership and personal responsibility for customer outcomes
- You move with urgency, follow through relentlessly, and know how to keep momentum across customers, internal teams, and senior stakeholders
- You want to win. You understand that every account is a unique puzzle to solve, and you are addicted to the feeling of solving it.

WHY JOIN CONSOLE?

- Product-market fit: We have built the leading product in our category, in a massive market. We've hit an inflection point and are on track to build a generational company.
- World-class team: We seek high agency contributors who are comfortable navigating ambiguity, ruthlessly prioritize what matters and are action-biased.
- Grow with us: We reward impact, not credentials or years of experience. We intend to grow talent from within as we scale up.
- Competitive pay and benefits: top compensation with full benefits including:
- Comprehensive health, dental, and vision insurance
- Unlimited PTO
- 401(k)
- Equity
- Meals provided daily in office

## About Console

## Company Overview
- **One-liner**: Console is an AI‑native IT Service Management (ITSM) platform that automates support, access, and operational workflows so IT teams can focus on strategic work.
- **Entity Type**: Private (Series A)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2024
- **Founders**: Andrei Serban (CEO) and Neal Chandra (CTO) – [tracxn.com](https://tracxn.com/d/companies/console/__aCrTJiOR5A66WXQut-V4T_XC9JJwhFjecGJ3hahiWIU)

## Core Business
- **Primary industry**: IT Service Management (ITSM), IT Automation, Access Governance, Artificial Intelligence
- **Target customers**: B2B – IT teams in mid‑market and enterprise organizations, also serving HR, Legal, Security, and Finance departments
- **Mission / Purpose**: “Console is the AI platform for IT, built to help teams automate support and shift from doing the work to managing the system that does the work for them.” – [console.com](https://www.console.com/)

## Products & Services
The Console platform is modular and built on a **Context Graph** that connects every user, system, policy, and ticket. Key offerings include:

- **Intelligent Ticketing**: AI‑powered inbox that auto‑resolves 60–80% of support requests directly in Slack or Teams. – [console.com](https://www.console.com/)
- **Access Management**: Self‑service app access requests with policy‑based approvals and time‑bound access that auto‑revokes; integrates with Okta, Entra, GitHub, Salesforce, AWS, and more.
- **Workflow Automation**: Natural‑language Playbooks that automate multi‑step processes (onboarding, offboarding, password resets, device lockout recovery).
- **Asset Management**: Real‑time asset tracking and lifecycle management (hardware requests, assignment, repairs, returns).
- **Employee Onboarding / Offboarding**: Automates account creation, group membership, device provisioning, and termination workflows.
- **Security & Compliance**: SOC 2 Type II attested, HIPAA eligible, end‑to‑end encryption, step‑up MFA, comprehensive audit logs, custom RBAC, GDPR compliant. – [console.com](https://www.console.com/)
- **600+ Integrations**: Pre‑built connectors plus a Prompt Assistant that can build custom integrations on the fly. – [console.com](https://www.console.com/)

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Total funding of **$29.2M** across two rounds:
  - Seed round ($6.2M, June 2025) led by Thrive Capital – [tracxn.com](https://tracxn.com/d/companies/console/__aCrTJiOR5A66WXQut-V4T_XC9JJwhFjecGJ3hahiWIU)
  - Series A ($23M, October 2025) led by Thrive Capital and DST Global – [linkedin.com](https://www.linkedin.com/company/console-co)
- **Notable Investors**: Thrive Capital, DST Global
- **Growth Signals**:
  - Headcount grew **766.7% year‑over‑year** to 35 employees (as of early 2026) – [linkedin.com](https://www.linkedin.com/company/console-co)
  - LinkedIn followers increasing **+7.5% monthly** and **+1085.8% yearly** – [linkedin.com](https://www.linkedin.com/company/console-co)
  - Claims to handle **75%+ of service requests autonomously** for customers – [console.com](https://www.console.com/)
  - Active job postings: 12 (as of mid‑2026) – [linkedin.com](https://www.linkedin.com/company/console-co)

## Competitive Advantages
- **AI‑native ITSM**: Built from the ground up for AI, not retrofitted; uses a **Context Graph** to understand every relationship in the IT environment.
- **Extreme automation**: 60–80% of support requests resolved without a human; intelligent ticketing and natural‑language playbooks.
- **Broad integrations**: 600+ pre‑built connectors plus a no‑code integration builder.
- **Enterprise‑grade security**: SOC 2 Type II, HIPAA, GDPR, step‑up MFA, deterministic approvals, and comprehensive audit logs.
- **Total platform coverage**: Combines ticketing, access governance, asset management, and workflow automation in one modular system.
- **Customer obsession**: “Extreme customer delight” is a core value; dedicated deployment engineers for every customer. – [console.com/careers](https://www.console.com/careers)

## Strategic Focus
- **Deepening AI capabilities**: Expanding the AI layer with background agents that scan for gaps and improvement opportunities.
- **Expanding across departments**: Moving beyond IT into HR, Legal, RevOps, Security, and Finance with modular “surface modules.”
- **Scaling the team**: Hiring aggressively in engineering, product, design, and go‑to‑market roles (12 open positions as of mid‑2026). – [jobs.ashbyhq.com/console](https://jobs.ashbyhq.com/console)
- **Enterprise adoption**: Focus on security and compliance certifications to win larger enterprise clients.

## Why Work Here
- **Culture**: “We move fast, we ship constantly, and put customers at the forefront… We don’t always take ourselves too seriously.” – [console.com/careers](https://www.console.com/careers)
- **Values**: Extreme customer delight, refusal to lose, input & output (relentless effort), resiliency. – [console.com/careers](https://www.console.com/careers)
- **On‑site first**: All roles are San Francisco on‑site (Divisadero St. office). – [jobs.ashbyhq.com/console](https://jobs.ashbyhq.com/console)
- **Compensation**: Competitive salary (e.g., Sr. Product Designer $200K–$350K) plus equity. – [jobs.ashbyhq.com/console](https://jobs.ashbyhq.com/console)
- **Tight‑knit team**: 35 people; every voice shapes what ships. Engineers work directly on customer‑impacting features.
- **Growth trajectory**: 766% headcount growth in the last year means early employees can shape the company’s direction.
- **Notable perks**: Not explicitly listed, but equity, fast‑paced environment, and a focus on “extreme customer delight” suggest high ownership and impact.

## Sources
1. [console.com](https://www.console.com/) – Product overview, security, integrations
2. [console.com/careers](https://www.console.com/careers) – Culture, values, open roles
3. [jobs.ashbyhq.com/console](https://jobs.ashbyhq.com/console) – Job postings, compensation
4. [linkedin.com/company/console-co](https://www.linkedin.com/company/console-co) – Company details, headcount, funding, open positions
5. [tracxn.com](https://tracxn.com/d/companies/console/__aCrTJiOR5A66WXQut-V4T_XC9JJwhFjecGJ3hahiWIU) – Founding year, founders, investors, competitors

## Other roles at Console

- [Mid-Market Sales Manager](https://feeny.ai/job/mid-market-sales-manager-console-san-francisco-6d374x7jhdxx) — San Francisco, CA
- [BDR Manager](https://feeny.ai/job/bdr-manager-console-san-francisco-x31t1nrjg32n) — San Francisco, CA
- [Sales Enablement Lead](https://feeny.ai/job/sales-enablement-lead-console-san-francisco-gnvyhp8y0b6x) — San Francisco, CA
- [Research Engineer](https://feeny.ai/job/research-engineer-console-san-francisco-gcs0h7q8ssnt) — San Francisco, CA
- [Infrastructure Engineer](https://feeny.ai/job/infrastructure-engineer-console-san-francisco-0x9mm0z131q9) — San Francisco, CA
- [AI Customer Enablement Lead](https://feeny.ai/job/ai-customer-enablement-lead-console-san-francisco-bg89vp8xm1d9) — San Francisco, CA
- [Sr. GTM Recruiter](https://feeny.ai/job/sr-gtm-recruiter-console-san-francisco-zn24t9scv3zd) — San Francisco, CA
- [Sr. Technical Recruiter](https://feeny.ai/job/sr-technical-recruiter-console-san-francisco-7sh6chxb2kc1) — San Francisco, CA
- [Product Lead](https://feeny.ai/job/product-lead-console-san-francisco-jymky46ke8dc) — San Francisco, CA
- [Platform Engineer](https://feeny.ai/job/platform-engineer-console-san-francisco-p92yfp3aj47h) — San Francisco, CA