--- title: 'Deployment Strategist at Encord' canonical: 'https://feeny.ai/job/deployment-strategist-encord-san-francisco-13ar4bywz33y' type: 'job' last_seen: '2026-09-12' --- # Deployment Strategist at Encord - **Company:** Encord - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-05-11 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.ashbyhq.com/encord/97ff1ae9-b6b0-4d4b-95b0-be6c4ea0fee9/application **Skills:** CRM, Customer Success, Project Management, B2B SaaS, HubSpot, Salesforce, Gainsight, AI, Machine Learning, Data Infrastructure, Developer Tools > The Deployment Strategist owns the end-to-end deployment and adoption of Encord across a portfolio of enterprise customers. This role involves guiding technical teams, building trusted relationships with stakeholders, and partnering with Sales to drive long-term account growth and product adoption. ## Job description ## About us Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production. Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more. We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator. ## The role We're hiring a Deployment Strategist to own the successful deployment and adoption of Encord across a portfolio of customers. This is a high-impact, post-sales role that blends technical execution, customer strategy, and commercial ownership. You'll work closely with AI, ML, and engineering teams to get customers live quickly, ensure strong product adoption, and drive long-term value. You'll also partner cross-functionally with Sales, Product, Engineering, and Leadership to shape how Encord scales its post-sales motion. ## What you’ll do - Own the end-to-end deployment and success of Encord across a portfolio of customers, from initial onboarding through long-term adoption - Lead customers to value quickly by guiding technical teams, running effective enablement, and establishing strong success plans - Build deep, trusted relationships with customer stakeholders at all levels, from hands-on users to executive sponsors - Maintain a holistic understanding of each customer's goals, usage, and risk profile, proactively addressing issues before they escalate - Partner closely with Sales to support renewals, identify expansion opportunities, and drive long-term account growth - Act as a strategic voice of the customer, sharing insights with Product and Engineering to influence roadmap and execution - Help shape and continuously improve Encord's post-sales motion, playbooks, and operating processes as the company scales Who we’re looking for - Demonstrated success supporting complex, technical products and enterprise-grade customers - Comfortable going deep on product and technical details while communicating clearly with executives - Highly organised and analytical, with strong project management instincts - Naturally consultative: you ask great questions, uncover root problems, and guide customers to outcomes - Comfort with ambiguity — you have stories about walking into a messy customer situation with no defined scope and shaping it into a plan - Commercially minded, with an understanding of how post-sales execution drives retention and growth - Collaborative and influential, with strong cross-functional instincts - Ambitious, driven, and motivated by ownership, impact, and rapid growth ## Experience requirements - 4–8 years in a customer-facing technical or post-sales role such as Customer Success, Technical Account Management, Solutions Engineering, Implementation, or Management Consulting - Proven ability to manage complex, multi-stakeholder deployments of technical software products, ideally in a B2B SaaS environment - Track record of driving measurable outcomes — time-to-value, product adoption, retention, or expansion — across a portfolio of enterprise accounts - Experience engaging confidently with technical teams (ML engineers, data scientists, software engineers) as well as executive and business stakeholders - Strong project management skills, with the ability to run multiple concurrent deployments, coordinate internal resources, and keep customers on track - Commercially aware, with experience contributing to renewals, identifying expansion signals, and partnering with Sales on account growth - Familiarity with CRM and CS tooling (e.g. HubSpot, Salesforce, Gainsight, or similar) - Experience at a high-growth start-up or scale-up strongly preferred - Bonus: Exposure to AI, ML, data infrastructure, or developer tools ## Why Encord - Competitive salary, commission, and meaningful equity in a high-growth start-up - Clear, accelerated growth opportunities as the company scales rapidly - Strong in-person culture: 4 days/week - Flexible PTO to fully recharge - Annual learning & development budget - Comprehensive health, dental, and vision coverage - Frequent travel opportunities across the U.S., London, and Europe - Bi-annual company offsites, twice-weekly team lunches, and monthly socials ## About Encord ## Company Overview - **One-liner**: Encord provides the data infrastructure layer for physical AI, helping teams curate, annotate, evaluate, and manage multimodal training data for systems like autonomous vehicles, robotics, and smart infrastructure. - **Entity Type**: Private (Venture-backed, $110M total funding) - **Headquarters**: San Francisco, California, United States (with offices in New York, NY and London, UK) - **Founded**: 2021 - **Founders**: Ulrik Stig Hansen (CEO/Co-Founder), Eric Landau (Co-Founder & President) ## Core Business - **Primary industry**: AI infrastructure / Data annotation & curation for Physical AI (autonomous vehicles, robotics, world models, industrial automation) - **Target customers**: Enterprise AI teams building multimodal, sensor-heavy AI systems (B2B, Enterprise) - **Mission/purpose**: "Train and run AI on the right data" – solving the data quality bottleneck that prevents AI products from reaching production. ## Products & Services - **Encord Platform**: End-to-end data management platform covering curation, annotation (native video, LiDAR, audio, text, sensor fusion), RLHF alignment, and model evaluation. API/SDK-first, zero data migration, runs on the customer’s cloud. - **Data-as-a-Service (DaaS)**: Professional services for data collection and annotation, including in-field operators and teleoperation facilities matched to physical AI tasks. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total funding $110.1M (as of 2026); annual revenue estimated at $5.5M (LinkedIn proxy, "Not publicly available" for official numbers) - **Notable Investors/Partners**: CRV, Y Combinator (W21 batch), and individual investors like Luc Vincent (former VP of AI at Meta). Customers include Toyota, Skydio, Maxar, and UiPath (UiPath achieved near 99% model accuracy and 10x dataset growth using Encord). - **Growth Signals**: 139 employees (+74.3% YoY, +78 people); 300+ teams using the platform; operates in 7 countries; recognized as one of the fastest-growing companies in the data annotation space; strong customer retention (e.g., UiPath 4x reduction in error rate). ## Competitive Advantages - **Built for Physical AI**: Multimodal by design from the ground up – handles synchronized LiDAR, camera, radar, depth, force/torque, audio, and text in a single workflow. - **Enterprise‑grade trust**: Zero data migration (data stays in customer cloud), API/SDK-first integration, label lineage and quality controls for production scale. - **Proven at scale**: Used by leading autonomous vehicle, robotics, and enterprise AI teams; validated by public case studies (UiPath, Toyota, Skydio). ## Strategic Focus - Deepen capabilities for world models, VLA (Vision-Language-Action) models, and robotic perception. - Expand Data-as-a-Service offerings for physical AI data collection and annotation. - Continue scaling the customer base across industrial, manufacturing, autonomous vehicles, and smart infrastructure verticals. ## Why Work Here - **Culture**: “Strong in-person culture” with hybrid/office‑first approach (San Francisco, New York, London). 45+ nationalities represented. Core values: “Builds with care + urgency” and “High agency”. - **Compensation & Benefits**: Equity in a hyper‑growth startup; 25 days paid time off; private health insurance (UK/US); team lunch twice a week; monthly team events and bi‑annual offsites; cycle to work scheme; home & tech scheme; annual learning & development stipend; payroll giving scheme. - **Visa Policy**: Case-by-case visa sponsorship, confirmed early in the recruiter screen. - **Interview Process**: Typically 4–5 stages: recruiter screen, hiring manager conversation, skills‑based interview or take-home, and final panel. Recruiter walks candidates through specifics upfront. - **Early‑career programs**: Commercial Associate program (GTM launchpad) and early‑career engineering/ML roles – no formal internship program but hires ambitious early‑career candidates. ## Sources 1. [encord.com – Careers page](https://encord.com/careers) 2. [encord.com – Homepage](https://encord.com/) 3. [encord.com – About page](https://encord.com/about-us/) 4. [linkedin.com – Encord company page](https://es.linkedin.com/company/encord-team) 5. [ycombinator.com – Encord jobs](https://www.ycombinator.com/companies/encord/jobs) ## Other roles at Encord - [Operations Associate](https://feeny.ai/job/operations-associate-encord-london-nzq5vgvwmpvn) — London, United Kingdom - [Sales Director](https://feeny.ai/job/sales-director-encord-new-york-fbfzamax5s0z) — New York, NY - [Financial Analyst](https://feeny.ai/job/financial-analyst-encord-london-sn0f04xmtywv) — London, United Kingdom - [Learning & Development Specialist](https://feeny.ai/job/learning-development-specialist-encord-london-3jnes7dddr82) — London, United Kingdom - [Technical Program Manager](https://feeny.ai/job/technical-program-manager-encord-london-szj48frfp5g0) — London, United Kingdom - [Quality Systems Lead](https://feeny.ai/job/quality-systems-lead-encord-london-3ryf0bcpedap) — London, United Kingdom - [Learning Design Lead](https://feeny.ai/job/learning-design-lead-encord-san-francisco-6dss6rc19q72) — San Francisco, CA - [Senior Software Engineer - Backend](https://feeny.ai/job/senior-software-engineer-backend-encord-london-3afsyr22tbxt) — London, United Kingdom - [Principal Engineer - Backend](https://feeny.ai/job/principal-engineer-backend-encord-london-stnvm858dsp8) — London, United Kingdom - [DevOps Engineer](https://feeny.ai/job/devops-engineer-encord-san-francisco-jtf91046czvy) — San Francisco, CA