--- title: 'Deployment Strategist at Luminai' canonical: 'https://feeny.ai/job/deployment-strategist-luminai-san-francisco-pc18c3bxkvsf' type: 'job' last_seen: '2026-09-09' --- # Deployment Strategist at Luminai - **Company:** Luminai - **Location:** San Francisco, CA - **Employment:** full-time - **Posted:** 2026-02-05 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/luminai/b67c6b57-4634-4353-8ebb-e17cabe992b0 ## Job description ## ABOUT LUMINAI Healthcare operations have always depended on people to bridge the gaps that technology couldn't. It relies on complex manual work to carry out critical internal processes, yet most health systems don’t have enough resources to properly automate these tasks, leaving them stuck in outdated, labor-intensive SOPs. Luminai structures the chaos, automates the manual handoffs, and deploys end-to-end workflows across every system, providing the integrated intelligence layer to improve processes over time. By delegating to autonomous AI systems those mission-critical workflows that previously expended valuable human time, Luminai allows doctors and administrators to do what they do best: Focus on Patients. We've raised $60M in funding, including our recent Series B led by Peak XV Partners (formerly Sequoia India), with participation from healthcare-focused Define Ventures and continued support from General Catalyst and Y Combinator. We're backed by some of the best investors in Silicon Valley, including Kevin Weil (Chief Product Officer at OpenAI), Arash Ferdowsi (co-founder of Dropbox), Katie Stanton (former VP Global Media, Twitter), and CEOs of companies such as Flexport, Notion, Front, Ramp, and Twitch. Our team is in-office 4 days a week (Monday - Friday, Wednesday optional WFH) in either San Francisco, California or New York, New York. ## THE ROLE We’re looking for a Deployment Strategist to own how Luminai is deployed, adopted, and scaled inside customer environments. You’ll work closely with Product, Engineering, and Customer teams to translate complex healthcare workflows into reliable, production-ready deployments that deliver real operational impact. This is a high-ownership role at the intersection of strategy, execution, and systems thinking. You’ll be responsible for turning ambiguity into clear deployment plans, driving launches across multiple stakeholders, and ensuring customers see value quickly and consistently. Your work will directly influence customer outcomes, retention, and how the Luminai platform evolves. ## WHAT YOU’LL DO - Own end-to-end deployments for Luminai customers, from post-sale handoff through launch and stabilization - Deeply understand customer workflows, constraints, and operating models to design effective deployment strategies - Translate customer requirements into clear execution plans, timelines, and success criteria - Coordinate closely with Product and Engineering to scope work, sequence dependencies, and unblock launches - Partner with customer stakeholders across Ops, IT, and leadership to drive alignment and accountability - Identify patterns across deployments and feed insights back into product improvements and platform abstractions - Manage risks proactively, surfacing issues early and driving resolution before they impact customers - Run clear communication cadences with customers, including status updates, milestones, and escalation paths - Help build and refine deployment playbooks, templates, and processes to scale delivery as Luminai grows ## WHAT WE'RE LOOKING FOR - 3–6+ years of experience in deployment, implementation, solutions, technical program management, or a similar customer-facing role - Experience owning complex, multi-stakeholder rollouts in production environments - Strong systems thinking and comfort working with technical concepts (APIs, integrations, workflows) - Ability to translate ambiguous requirements into concrete plans and outcomes - Excellent communication skills across technical and non-technical audiences - Strong organizational skills with the ability to manage multiple parallel initiatives - Bonus: Experience deploying healthcare software, AI-driven products, or enterprise platforms ## About Luminai ## Company Overview - **One-liner**: Luminai is an AI-native platform that automates complex operational workflows for the largest health systems in the United States. - **Entity Type**: Private (Series B) - **Headquarters**: San Francisco, California, United States - **Founded**: 2020 - **Founders**: Kesava Kirupa Dinakaran ## Core Business - **Primary industry**: Healthcare Operations & AI Automation - **Target customers**: B2B, exclusively focused on large health systems and hospitals (Enterprise). - **Mission or purpose statement**: To create the AI platform for health system operations, turning operational chaos into automated intelligence with accuracy and compliance. ## Products & Services - **[Luminai AI Platform]**: An AI-powered platform that automates complex, manual tasks across a health system's operations. It integrates across existing systems to perform work end-to-end. Example use cases include Referral Intake, Provider Inbox Automation, Patient Registration, Orders/Referrals Processing, Pharmacy Renewals, and Appeals & Denials. The platform is deployed with enterprise-grade security (HIPAA, SOC 2, GDPR compliant) and offers flexible deployment options (on-prem, VPC, managed). ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metric**: $60.8M in Total Funding raised across multiple rounds. - **Funding History**: - Pre-Seed (2020): $250K led by Unshackled Ventures. - Seed (2020): $3M. - Series A (2022): $16M. - Series B (April 2026): $38M led by Peak XV Partners. - **Notable Investors/Partners**: Y Combinator, Peak XV Partners, Unshackled Ventures. They are also advised by prominent industry leaders including former CEO of the Cleveland Clinic, former CEO of Humana, and former Chief Research Officer at OpenAI. - **Growth Signals**: 12 million+ automations driven. Average time to value is 48 days with an average 5.3x ROI. Headcount is growing at 8% YoY, with 40 employees currently and 21 active job postings indicating major hiring momentum (Quarterly job posting growth of +200%). ## Competitive Advantages - **Deep Focus**: Solely focused on solving a massive ($1.2T cost problem), specialized problem for a concentrated market of 200 major health systems. This creates a deep moat compared to horizontal automation platforms. - **Trust & Compliance**: Built "AI-native from day one" with HIPAA, SOC 2, and GDPR compliance, and flexible deployment options that meet the stringent security requirements of healthcare enterprises. - **Interconnected Platform**: Instead of siloed point solutions, each use case they solve (e.g., Referral Intake) connects and compounds on the platform, making the entire system smarter over time. - **Leadership & Advisors**: Backed by a world-class team with deep domain expertise in AI (OpenAI) and healthcare (Cleveland Clinic, Humana). ## Strategic Focus - **Deepening Health System Relationships**: Expanding the number of use cases per customer (currently averaging 7) on a single, unified platform. - **Scaling the Platform**: Moving beyond initial use cases to become the primary "operating system" for hospital administration. - **Hiring for Scale**: Actively hiring across Engineering, Product, Sales, Deployments, and Operations to accelerate product development and market penetration. Job postings show a sharp +200% quarterly increase. ## Why Work Here - **High-Impact Mission**: The opportunity to work on a generational problem—fixing U.S. healthcare operations. The company describes this as "building the healthcare operating system that should have existed all along." - **Strong Engineering Culture**: The company is tech-heavy (41% of workforce is technical), with a focus on building AI at scale. Alumni come from top-tier companies like Palantir, Stripe, and Notion. - **Culture & Values**: Company commandments emphasize creating meaningful impact now and delivering value, with a focus on outcomes over obstacles. - **Hybrid/Office Policy**: They have offices in the San Francisco Bay Area and New York, and operate in a hybrid/in-office model for most roles. - **Benefits**: Comprehensive medical, dental, and vision insurance; daily lunches in-office; monthly all-inclusive stipend (food, internet, wellness); flexible PTO; company events and offsites; support for continued learning and development. ## Sources 1. [luminai.com](https://www.luminai.com/) 2. [luminai.com/about](https://www.luminai.com/about) 3. [luminai.com/careers](https://www.luminai.com/careers) 4. [linkedin.com/company/luminai1](https://www.linkedin.com/company/luminai1) ## Other roles at Luminai - [Senior Product Manager, Applied AI](https://feeny.ai/job/senior-product-manager-applied-ai-luminai-san-francisco-or-fq7m5bgbqn36) — San Francisco OR, NY - [Senior Support Engineer](https://feeny.ai/job/senior-support-engineer-luminai-san-francisco-jt21d05hzwd1) — San Francisco, CA - [Senior Product Manager, Platform](https://feeny.ai/job/senior-product-manager-platform-luminai-san-francisco-tmtmqc9ce2vp) — San Francisco, CA - [Staff Software Engineer, Platform](https://feeny.ai/job/staff-software-engineer-platform-luminai-san-francisco-p9nhsngefcby) — San Francisco, CA - [Senior Software Engineer, Platform](https://feeny.ai/job/senior-software-engineer-platform-luminai-san-francisco-jc9xwhq2w3mj) — San Francisco, CA - [Forward Deployed Engineer, Team Lead](https://feeny.ai/job/forward-deployed-engineer-team-lead-luminai-san-francisco-or-fj24dxysca6d) — San Francisco OR, NY - [Strategy Lead](https://feeny.ai/job/strategy-lead-luminai-san-francisco-a0vk7ayf0v32) — San Francisco, CA - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-luminai-san-francisco-bxym66mqea8j) — San Francisco, CA - [Product Designer](https://feeny.ai/job/product-designer-luminai-san-francisco-jtye2cch67zw) — San Francisco, CA - [Marketing Lead](https://feeny.ai/job/marketing-lead-luminai-san-francisco-b4ngkj5mq85d) — San Francisco, CA