--- title: 'Deployment Strategist at telli' canonical: 'https://feeny.ai/job/deployment-strategist-telli-berlin-03t8yz4bse2x' type: 'job' last_seen: '2026-09-04' --- # Deployment Strategist at telli - **Company:** telli - **Location:** Berlin, Germany - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-07-08 - **Last confirmed live:** 2026-09-04 - **Apply:** https://jobs.ashbyhq.com/telli/46693de9-bb49-4240-9f36-884f54b7643b/application **Skills:** Prompt Engineering, APIs, Workflow Design, AI Agent Development, Additional Languages > The AI Operations Associate will own dedicated accounts during the pilot phase, driving commercial outcomes and managing end-to-end pilot projects. Responsibilities include building and refining AI agents for customer interactions, optimizing customer onboarding workflows, and providing technical support and trainin... ## Job description ## ABOUT US Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles https://principles.telli.com/ to see how we work. ## ABOUT THE ROLE As Deployment Strategist you own end-to-end deployment for a portfolio of telli customers. You lead complex, high-stakes implementations from signature to first production call, bringing customers live fast and setting them up to succeed as telli scales. Once sales closes a customer, you take over. You scope the use case, build and tune the voice agent, handle telephony and integrations, run UAT with the customer, and drive them to first production call. Your main goal is to get customers to a well implemented Voice Agent setup covering their usecase, showing them the value of automated call operations. You also build the systems and playbooks that make deployments faster and more repeatable as the customer base grows. You own a portfolio of deployments and a target on time-to-value and pilot conversion, working alongside product, engineering, sales, and success as telli scales to €10M ARR by end of 2026. ## WHAT YOU'LL DO ## PILOT OWNERSHIP & COMMERCIAL SUCCESS - Own dedicated accounts during pilot phase and drive clear commercial outcomes (pilot conversion rate and revenue) - Manage pilot projects end-to-end, ensuring all stakeholders are aligned and on track - Identify expansion opportunities and execute upsells during pilot phase - Act as trusted advisor to customers and help shape their AI strategies ## AGENT DEVELOPMENT & DEPLOYMENT - Partner directly with engineering and customers to build, design, and refine AI agents that handle thousands of customer conversations daily - Track agent performance against key success criteria and continuously improve - Debug technical issues and provide hands-on support during pilot phase ## SYSTEM INTEGRATION & TECHNICAL IMPLEMENTATION - Own end-to-end integration of telli agents into customers' tech stack (CRMs, dialers, calendars, ticketing systems), from scoping and architecture to shipping and maintenance - Partner with customer IT and engineering teams to align on data flows, authentication, and security/compliance requirements - Build custom function tools and webhooks that connect agents to customer backend systems - Troubleshoot integration issues during pilot and production, and document setups so customers can operate independently ## PROCESS & CUSTOMER ENABLEMENT - Build, maintain, and improve workflows for customer onboarding, pilot management, and agent development - Lead customer workshops and training sessions to drive product adoption - Translate customer needs into actionable product feedback for engineering and product teams - Document best practices and playbooks to scale the onboarding function ## WHAT MAKES YOU A GREAT FIT - You have >1 yr experience in customer-facing roles: you have managed key customer relationships in high-stakes environments like consulting, technology implementation, sales, or account management - You have executive presence & can build relationships: you are credible and can build and manage relationships with different stakeholders within a company incl. leadership - You can lead complex projects: you scope, structure, and execute high-stakes deployments end-to-end for large customers - You’ve built workflows and AI agents and understand topics like prompt engineering, APIs and workflows - You have business sense: you understand customer problems and priorities and can help them succeed with telli - you’re an excellent communicator in both English and German (additional languages are a big plus) - especially writing YOU MAY NOT MAKE A GOOD FIT IF… - you wait for tasks and projects to be handed to you - you have a pure business background but never worked with workflows and AI agents - you only like ‘strategic’ work and don’t want to get your hands dirty - you want to work 9–5 or remotely ## PERKS - above-market pay & equity - access to any (AI) tool that makes you more productive - gym subscription (urban sports) - free dinner in the office - regular off-sites with the team ## About telli ## Company Overview - **One-liner**: telli builds AI voice agents that automate outbound and inbound phone calls for B2C companies, converting leads into sales opportunities. - **Entity Type**: Private (Seed stage) - **Headquarters**: Berlin, Germany - **Founded**: 2024 - **Founders**: Finn zur Muehlen (CEO), Seb Hapte-Selassie (CTO), Philipp Baumanns (COO) ## Core Business - Primary industry: AI-powered voice automation for sales, customer service, and operations. - Target customers: B2C companies in energy, real estate, medical products, home services, and other high-volume call industries. - Mission: Enable companies to automate phone-based workflows end-to-end, from lead qualification to payment collection, using human-like AI agents. ## Products & Services - **AI Voice Agents**: No-code platform to build, deploy, and manage voice agents that handle outbound sales calls, inbound support, appointment scheduling, reminders, surveys, and more. Supports 30+ languages, integrations with CRM (Salesforce, HubSpot), and parallel dialing at scale. - **telli Studio**: Intuitive no-code agent builder with natural text editing. - **Analytics & Testing**: Real-time dashboards, call reviews, A/B testing, and quality assurance tools. - **Smart Dialing**: Optimized call timing, retry logic, and parallel dialing for maximum pickup rates. - **Workflows & Actions**: Post-call workflows, custom actions, and integrations via API. - **Voice Cloning**: Curated voice library and custom voice cloning for brand consistency. ## Market Standing - **Valuation**: Not disclosed. - **Key Metric**: 6-figure annual recurring revenue (ARR) as of early 2025; total funding $7.3M. - **Notable Investors/Partners**: Y Combinator (Fall ‘24 batch), Cherry Ventures, and strategic angels. - **Growth Signals**: 114% headcount growth YoY (19 employees), 17+ open roles, expanding from Berlin to Poland and UK, serving leading B2C companies in multiple verticals. ## Competitive Advantages - **Model-agnostic architecture** – can swap underlying LLMs for best performance. - **End-to-end automation** – from lead outreach to payment collection, not just conversational AI. - **Proven traction** – 6-figure ARR within months of founding with strong customer retention. - **Founding team’s deep domain experience** – ex-Pitch, ex-Enpal (largest European solar installer, $2.4B valuation). ## Strategic Focus - Scale the platform to handle millions of calls across more verticals. - Deepen integrations with major CRMs and business tools. - Expand international footprint (30+ languages already supported). - Continue to hire top engineering and go-to-market talent to accelerate product development. ## Why Work Here - **Culture**: Fast-moving startup with a YC pedigree; emphasis on ownership and impact. - **Remote/Hybrid**: On-site in Berlin (with some roles open to hybrid/remote for specific positions). - **Perks**: Competitive salary (€65K–€90K for early roles), equity, direct exposure to founders, and the chance to shape the product from the ground up. - **Engineering culture**: Strong focus on AI/ML, voice tech, and real-time systems; co-founders are technical (CTO from Stanford, ex-Pitch). - **Growth opportunities**: Rapidly scaling company with 114% headcount growth and a clear path to Series A. ## Sources 1. [telli.com](https://www.telli.com/) 2. [jobs.ashbyhq.com/telli](https://jobs.ashbyhq.com/telli) 3. [linkedin.com/company/tellitechnologies](https://www.linkedin.com/company/tellitechnologies) 4. [ycombinator.com/companies/telli/jobs](https://www.ycombinator.com/companies/telli/jobs) 5. [ycombinator.com/companies/telli](https://www.ycombinator.com/companies/telli) ## Other roles at telli - [Founding GTM Lead - France](https://feeny.ai/job/founding-gtm-lead-france-telli-berlin-7ppf8frx27yb) — Berlin, Germany / Paris, France - [Account Executive - Mid-market](https://feeny.ai/job/account-executive-mid-market-telli-berlin-75x49gba1y4t) — Berlin, Germany - [Head of Sales](https://feeny.ai/job/head-of-sales-telli-berlin-qetg8j3rrxdf) — Berlin, Germany - [Founder's Associate - Special Projects](https://feeny.ai/job/founder-s-associate-special-projects-telli-berlin-p1778zqb8gny) — Berlin, Germany - [Founder's Associate - Product](https://feeny.ai/job/founder-s-associate-product-telli-berlin-d84n45wcqsjz) — Berlin, Germany - [Product Marketing](https://feeny.ai/job/product-marketing-telli-berlin-9t6jssa0rfr3) — Berlin, Germany - [Founding Marketing Lead](https://feeny.ai/job/founding-marketing-lead-telli-berlin-thgy142c2kkp) — Berlin, Germany - [Internship - AI Venture Development](https://feeny.ai/job/internship-ai-venture-development-telli-berlin-ydnprba18qsn) — Berlin, Germany - [Founding GTM Lead - UK](https://feeny.ai/job/founding-gtm-lead-uk-telli-berlin-skfm925z6yg9) — Berlin, Germany / London, United Kingdom - [Success Engineer](https://feeny.ai/job/success-engineer-telli-berlin-c7qs92p9jk6x) — Berlin, Germany