--- title: 'Deputy Chief of Staff – Research & Growth at Offshore Launch' canonical: 'https://feeny.ai/job/deputy-chief-of-staff-research-growth-offshore-launch-remote-ne6y9vygrr8s' type: 'job' last_seen: '2026-09-12' --- # Deputy Chief of Staff – Research & Growth at Offshore Launch - **Company:** Offshore Launch - **Location:** Remote - **Work type:** remote - **Posted:** 2026-09-07 - **Last confirmed live:** 2026-09-12 - **Apply:** https://job-boards.greenhouse.io/offshorelaunch/jobs/5417731008 ## Job description ## About Offshore Launch Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them. Why Join Offshore Launch? - Impact the growth and success of small and medium-sized businesses. - Work in a people-first, remote environment that values growth and ongoing development. - Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration. - Contribute to a culture that values partnership, service, and excellence. ## Your Role As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years. You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through: - Membership in the Offshore Launch Slack workspace - Bi-weekly All Team meetings - Monthly reviews Your job is to help the Client succeed. Our job is to help you succeed. ## About the Client This is a high-ownership role, not a support or admin function. You'll set the standard for how research gets structured, prioritized, and delivered across a multi-client portfolio, working with significant autonomy and direct visibility into how your work shapes client outcomes. ## Responsibilities - Serve as the founder's strategic partner across multiple concurrent client engagements — bringing structure, prioritization, and follow-through to a fast-moving, multi-account portfolio - Lead market and competitive intelligence research (e.g., mapping vendor ecosystems, ranking competitors in fragmented markets), with full citations and transparent sourcing - Drive synthesis, not just data collection — translate research into clear patterns, trends, and "must-have" recommendations that leadership can act on immediately - Own pipeline-building efforts: source executive and decision-maker contacts (LinkedIn, Sales Navigator, or equivalent) and draft personalized, research-backed outreach - Prepare sales and discovery materials — pre-answering key questions ahead of client meetings using public intelligence, and flagging strategic positioning insights - Build and manage project plans and Gantt charts (Monday.com or comparable) spanning phases, milestones, dependencies, timelines, risks, and KPIs — built for leadership visibility at a glance - Produce polished competitive teardowns and comparison materials (positioning, differentiators, target verticals, UX walkthroughs, comparison tables) ready for executive and client-facing use - Bring order and continuity across unrelated client accounts and industries, adapting tone and depth to each without dropping rigor ## Requirements Must-have - 3+ years in a Chief of Staff, strategic research, competitive intelligence, or senior business/sales analysis role — ideally supporting a founder, executive, or multi-client portfolio - Strong business English writing; able to independently produce structured, citation-backed, executive-ready reports - Demonstrated experience sourcing executive/decision-maker contacts (LinkedIn, Sales Navigator, or equivalent) - Comfortable drafting personalized outreach/cold emails as part of a research or business development deliverable - Working knowledge of Monday.com or a comparable PM tool (Asana, Smartsheet) for Gantt charts and KPI dashboards - Track record of multi-source verification and transparent sourcing/citation practices - High discernment and tenacity — able to operate with minimal oversight and context-switch cleanly across multiple, unrelated client accounts Nice-to-have - Prior exposure to legal tech, insurtech, investigations, or litigation consulting sectors - Familiarity with luxury travel, ground transportation, or corporate meetings & events - Experience directly supporting sales/BD teams (SDR/BDR-adjacent research background Compensation & Benefits (to be provided by Offshore Launch) - Up to $1800, depending on experience - 13th month pay - Performance-based bonuses up to 150% of one month's salary - Comprehensive HMO policy, including dependents. Note The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency. Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity. ## About Offshore Launch ## Company Overview - **One-liner**: Offshore Launch provides virtual assistants and back-office support for home service businesses, combining elite global talent with AI-powered efficiency to help owners scale without administrative overload. - **Entity Type**: Private (bootstrapped; no disclosed funding rounds) - **Headquarters**: Austin, Texas, United States - **Founded**: 2024 (per company LinkedIn) [linkedin.com](https://www.linkedin.com/company/offshorelaunch-page) – though the “Launcher Careers” entity shows a 2023 founding [linkedin.com](https://www.linkedin.com/company/offshorelaunch) - **Founders**: Heather Emerson (CEO) and Faiez Rana (Co-Founder & COO) [linkedin.com](https://www.linkedin.com/company/offshorelaunch) [offshorelaunch.com](https://www.offshorelaunch.com/) ## Core Business - **Primary industry**: Staffing and Recruiting / Human Resources Services, with a niche focus on home service businesses (plumbing, HVAC, roofing, etc.) - **Target customers**: B2B – small to mid‑sized home service owners running 2–10 trucks who need to offload administrative tasks (scheduling, invoicing, customer follow‑ups, procurement) - **Mission statement**: “Give more than we take” – the company aims to help businesses escape the “administrative growth trap” while investing in their local workforce and community. [offshorelaunch.com](https://www.offshorelaunch.com/) ## Products & Services - **General Virtual Assistant**: Handles scheduling, procurement, customer service, bookkeeping, invoicing, CRM management. Priced at $2.5k–3k/month. [offshorelaunch.com](https://www.offshorelaunch.com/) - **Specialist Virtual Assistant**: For roles such as CRM specialist, IT technician, software developer, QA specialist, senior project manager. Priced at $3k–5k/month. [offshorelaunch.com](https://www.offshorelaunch.com/) - **AI‑Powered Efficiency**: Launchers are trained in 3,000+ AI tools and have access to in‑house AI experts to continuously improve workflows. [offshorelaunch.com](https://www.offshorelaunch.com/) - **Full HR & EOR Support**: Manages payroll, taxes, benefits, time‑tracking, and compliance for the hired VAs. [offshorelaunch.com](https://www.offshorelaunch.com/) - **Lifetime Replacement Guarantee**: If a hire doesn’t work out, the company replaces them at no extra cost. [offshorelaunch.com](https://www.offshorelaunch.com/) ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: No public revenue; headcount growth is a strong signal – Launcher Careers (the VA brand) grew 88.9% year‑over‑year to 14 employees [linkedin.com](https://www.linkedin.com/company/offshorelaunch) - **Notable Investors/Partners**: No institutional investors disclosed. The company is founder‑led and bootstrapped. - **Growth Signals**: - LinkedIn followers: 1,968 (Launcher Careers) with +153.6% yearly growth [linkedin.com](https://www.linkedin.com/company/offshorelaunch) - Active job postings: 11 on Greenhouse (as of mid‑2026) [greenhouse.io](https://job-boards.greenhouse.io/offshorelaunch) - Clients report a 30%+ reduction in scheduling errors and a jump from 13% to 65% in after‑hours booking rates. [offshorelaunch.com](https://www.offshorelaunch.com/) ## Competitive Advantages - **10‑step screening process**: Rigorous assessments, background checks, and industry‑specific training ensure high‑quality hires. [offshorelaunch.com](https://www.offshorelaunch.com/) - **Lifetime replacement guarantee**: Removes risk for clients – a strong trust signal. - **AI + Human Expertise**: VAs are trained in thousands of AI tools and supported by in‑house automation experts, boosting efficiency. - **People‑first approach for VAs**: Above‑market pay, health insurance, retirement plans, career coaching, and bench pay when contracts end – reducing turnover and attracting top talent. [offshorelaunch.com](https://www.offshorelaunch.com/) - **Niche focus**: Deep specialization in home service operations gives them domain expertise that general staffing firms lack. ## Strategic Focus - **Scaling through specialization**: Continuing to embed career professionals (not just assistants) into client teams, with a promotion‑readiness plan and ongoing training (OSL Bootcamp). [offshorelaunch.com](https://www.offshorelaunch.com/) - **AI‑first evolution**: Investing in automation and workflow tools to make VAs more productive and clients more efficient. - **Geographic expansion**: Presence in the Philippines and Armenia, with plans to grow the talent pool and client base beyond home services. ## Why Work Here - **Culture**: Indeed reviews highlight “supportive leadership and collaborative culture,” transparent communication, and a fast‑paced environment where employees learn prioritization and cross‑team collaboration. [indeed.com](https://www.indeed.com/cmp/Offshore-Launch/reviews) - **Remote‑first**: All positions are fully remote, with a global team spanning the Philippines, Armenia, and the U.S. [greenhouse.io](https://job-boards.greenhouse.io/offshorelaunch) - **Career growth**: Transparent pathways to annual raises and bonuses, continuous training, and a “promotion readiness plan” for VAs. [linkedin.com](https://www.linkedin.com/company/offshorelaunch) - **Stability**: Bench pay when contracts end, ensuring income continuity – a rare perk in the VA industry. - **Notable perks**: Above‑market compensation, health insurance, retirement plans, and access to in‑house AI experts for skill development. ## Sources 1. [Offshore Launch Website](https://www.offshorelaunch.com/) 2. [Offshore Launch LinkedIn (Company Page)](https://www.linkedin.com/company/offshorelaunch-page) 3. [Launcher Careers LinkedIn (VA Brand)](https://www.linkedin.com/company/offshorelaunch) 4. [Indeed Reviews – Offshore Launch](https://www.indeed.com/cmp/Offshore-Launch/reviews) 5. [Greenhouse Jobs Page](https://job-boards.greenhouse.io/offshorelaunch) ## Other roles at Offshore Launch - [Virtual Office Manager](https://feeny.ai/job/virtual-office-manager-offshore-launch-remote-8dw36t576x2k) - [Research & Business Development Specialist](https://feeny.ai/job/research-business-development-specialist-offshore-launch-remote-6ezmqs732n7r) - [Customer Service and Dispatcher](https://feeny.ai/job/customer-service-and-dispatcher-offshore-launch-remote-v0r65zpa6h6f) - [Dispatcher](https://feeny.ai/job/dispatcher-offshore-launch-remote-r2g3p59qdvcw) - [Operations Manager / Office Manager](https://feeny.ai/job/operations-manager-office-manager-offshore-launch-remote-xm9d65jtm4k7) - [Support Engineer (L2) — Developer Track | SaaS Startup](https://feeny.ai/job/support-engineer-l2-developer-track-saas-startup-offshore-launch-remote-d04daqaddfek) - [Structural Designer](https://feeny.ai/job/structural-designer-offshore-launch-remote-rm6twfc1075c)