---
title: 'Deputy Manager - Vigilance - Enabling - Noida at Paytm Payments Services'
canonical: 'https://feeny.ai/job/deputy-manager-vigilance-enabling-noida-paytm-payments-services-noida-r2tep6hgebx2'
type: 'job'
last_seen: '2026-10-15'
---

# Deputy Manager - Vigilance - Enabling - Noida at Paytm Payments Services

- **Company:** Paytm Payments Services
- **Location:** Noida, India
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.lever.co/paytmpayments/bfeefeea-f9a3-411d-a05f-aa7361950e44

## Job description

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Position Summary: The SM/DGM Employee investigations lead is responsible for managing and overseeing all aspects of ethics investigations within the organization. This role requires strong analytical skills, and the ability to maintain confidentiality. The SM/DGM - Employee investigations lead works closely with the Ethics Investigation Leads and various stakeholders to ensure compliance with ethical standards and mitigate potential risks.

Key Responsibilities:

1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations, ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing documentation, and gathering evidence.
2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical violations.
3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing investigation findings.
4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies.
5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of investigation processes and outcomes with organizational policies and objectives. Provide guidance and support to stakeholders throughout the investigation process.
6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings, analysis, and recommended actions.
7. Provide Training and Guidance: Develop and deliver ethics training programs to educate employees on organizational policies, ethical guidelines, and reporting procedures. Provide guidance and support to employees and managers on ethical dilemmas and concerns.

Qualifications: ● Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree preferred. ● Proven experience in conducting ethics investigations, preferably in a leadership role. ● Strong knowledge of ethical principles, regulations, and industry best practices. ● Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex information. ● Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess risks and recommend solutions. ● Exceptional communication skills, both written and verbal, with the ability to present findings to diverse audiences. ● High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle sensitive information. ● Strong interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels. ● Detail-oriented with excellent organizational and time management skills.

## About Paytm Payments Services

## Company Overview
- **One-liner**: Paytm Payments Services Limited (PPSL) provides digital payment solutions — including a high-scale payment gateway, UPI processing, subscriptions, and merchant financial tools — for Indian businesses ranging from neighborhood stores to large brands.
- **Entity Type**: Private (wholly owned subsidiary of One97 Communications, a publicly listed parent company)
- **Headquarters**: Noida, India
- **Founded**: 2020 ([builtin.com](https://builtin.com/company/paytm-payments-services-limited))
- **Founders**: Not publicly listed for PPSL; the entity is a wholly owned subsidiary of One97 Communications ([paytmpayments.com](https://www.paytmpayments.com/about-us))

## Core Business
- **Primary industry**: Digital payments, fintech, payment gateway infrastructure
- **Target customers**: B2B — online brands, startups, small merchants, BFSI institutions (for premium collections, loan repayments, investments), and government entities
- **Mission or purpose statement**: "Driving financial inclusion by empowering India's top online brands, startups and small merchants to accept digital payments and manage their business" ([paytmpayments.com](https://www.paytmpayments.com/about-us))

## Products & Services
- **Paytm Payment Gateway**: Core online payment acceptance for apps and websites, supporting UPI, cards, net banking, and more with high success rates and real-time bank settlements ([paytmpayments.com](https://www.paytmpayments.com/))
- **Payment Links & Payment Pages**: Collect payments instantly without building a website or app
- **International Payments**: Cross-border payment solution for merchants serving customers in 200+ countries
- **Subscriptions**: Customized payment plans and automated recurring collections across all payment instruments
- **Bank Offers & No-Cost EMI**: Affordability options to improve checkout conversion
- **Instant Refunds**: Automated, real-time refund processing for end customers
- **BFSI Solutions**: Specialized flows for policy premiums, loan repayments, investments, and credit card payments ([paytmpayments.com](https://www.paytmpayments.com/))

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed for PPSL as a standalone entity
- **Key Metric**: 600M+ transactions processed per month; 10,000+ transactions/second handling capacity ([paytmpayments.com](https://www.paytmpayments.com/))
- **Notable Investors/Partners**: Parent One97 Communications (OCL) — the publicly traded company behind the Paytm ecosystem ([paytmpayments.com](https://www.paytmpayments.com/about-us))
- **Growth Signals**: Expanding into government alliances (as seen in current openings for Government Alliances Payments roles); marketing its payment suite to BFSI, international merchants, and large Indian brands; operates within the broader Paytm group ecosystem covering in-store payments and advertising solutions ([jobs.lever.co](https://jobs.lever.co/paytmpayments))

## Competitive Advantages
- **Massive scale**: 600M+ transactions processed monthly and 10,000+ TPS capacity demonstrate infrastructure reliability that few Indian payment gateways can match ([paytmpayments.com](https://www.paytmpayments.com/))
- **Broadest payment source coverage**: UPI, cards, net banking, EMI, subscriptions, and international payments from 200+ countries in a single integration
- **Paytm ecosystem leverage**: Access to Paytm group companies for in-store payments and advertising, creating a full-stack merchant offering
- **Merchant trust**: Positions itself as "the payment gateway that powers India's largest brands" ([paytmpayments.com](https://www.paytmpayments.com/))

## Strategic Focus
- Deepening financial inclusion for Indian businesses, from neighborhood merchants to national brands
- Strengthening government and BFSI payment partnerships via dedicated alliances teams ([jobs.lever.co](https://jobs.lever.co/paytmpayments))
- Building robust payment rails and merchant experiences as the "backbone of India's business payments ecosystem" ([paytmpayments.com](https://www.paytmpayments.com/careers))
- Expanding international payment acceptance for global merchants

## Why Work Here
- **Hybrid workspace**: Employees work a combination of remote and on-site ([builtin.com](https://builtin.com/company/paytm-payments-services-limited))
- **Mission-driven engineering**: Opportunity to build payment infrastructure powering "millions of businesses across India — from neighbourhood stores to leading brands" ([paytmpayments.com](https://www.paytmpayments.com/careers))
- **Strong benefits package**:
  - Health & wellness: medical insurance for self and family, health check-ups, mental health support, women's wellness initiatives, maternity/paternity benefits
  - Financial wellness: competitive compensation, annual bonus/incentives, ESOPs, salary advance, car lease, mobile device lease, relocation support
  - Time away: competitive leave across categories, team outing and engagement allowances
  - Personal development: internal job mobility, learning reimbursement for online courses and upskilling ([paytmpayments.com](https://www.paytmpayments.com/careers))
- **Career tracks**: Product & Engineering, Partnerships & Alliances, Merchant Operations, Data, Analytics & Growth — with both on-site and remote opportunities listed ([jobs.lever.co](https://jobs.lever.co/paytmpayments))
- **Culture**: Emphasizes purpose, collaboration, and self-driven learning; "meaningful work happens when you're part of a team building the backbone of India's business payments ecosystem" ([paytmpayments.com](https://www.paytmpayments.com/careers))

## Sources
1. [paytmpayments.com](https://www.paytmpayments.com/about-us)
2. [paytmpayments.com](https://www.paytmpayments.com/careers)
3. [jobs.lever.co](https://jobs.lever.co/paytmpayments)
4. [paytmpayments.com](https://www.paytmpayments.com/)
5. [builtin.com](https://builtin.com/company/paytm-payments-services-limited)

## Other roles at Paytm Payments Services

- [Key Account Manager - Associate - Oil & Gas - Mysore](https://feeny.ai/job/key-account-manager-associate-oil-gas-mysore-paytm-payments-services-mysore-2f0aq98k778z) — Mysore, Karnataka
- [Key Account Manager - Payment Gateways - Delhi](https://feeny.ai/job/key-account-manager-payment-gateways-delhi-paytm-payments-services-delhi-v8syzntfz9fs) — Delhi, India
- [Key Account Manager - Associate - MMB Core - Vijaywada](https://feeny.ai/job/key-account-manager-associate-mmb-core-vijaywada-paytm-payments-services-18rj8bz6xttk) — Vijayawada, India
- [KAM - Associate - Oil & Gas - Delhi (Field Sales)](https://feeny.ai/job/kam-associate-oil-gas-delhi-field-sales-paytm-payments-services-delhi-0900v7e8cb83) — Delhi, India
- [KAM Field Sales - EDC Retail - UP](https://feeny.ai/job/kam-field-sales-edc-retail-up-paytm-payments-services-agra-xd8mcankrjfg) — Agra, Uttar Pradesh
- [Team Leader - MMB 3 - Hyderabad](https://feeny.ai/job/team-leader-mmb-3-hyderabad-paytm-payments-services-hyderabad-ns8a7b106gaf) — Hyderabad, India
- [Team Leader - MMB 3 - Medchal malkajgiri](https://feeny.ai/job/team-leader-mmb-3-medchal-malkajgiri-paytm-payments-services-medchal-malkajgiri-vbeaa4281p2s) — Medchal Malkajgiri, Telangana
- [Team Leader - MMB 3 - Nalgonda](https://feeny.ai/job/team-leader-mmb-3-nalgonda-paytm-payments-services-nalgonda-0k8s3fxe79t1) — Nalgonda, India
- [Team Leader - MMB 3 - Rangareddy](https://feeny.ai/job/team-leader-mmb-3-rangareddy-paytm-payments-services-rangareddy-mz8vdf2pjvq5) — Rangareddy, India
- [Team Leader - MMB 3 - Warangal](https://feeny.ai/job/team-leader-mmb-3-warangal-paytm-payments-services-warangal-79sfr26n47r9) — Warangal, India