---
title: 'Design Engineer at Applied Labs'
canonical: 'https://feeny.ai/job/design-engineer-applied-labs-new-york-2wdsthz3qz4e'
type: 'job'
last_seen: '2026-09-06'
---

# Design Engineer at Applied Labs

- **Company:** Applied Labs
- **Location:** New York, NY
- **Compensation:** $150k–$250k
- **Employment:** full-time
- **Posted:** 2026-02-17
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/appliedlabs/efc76cb7-e7a4-4e9e-a381-b15566496357

## Job description

## ABOUT US

At Applied Labs, we’re building the platform for reliable AI agents that automate complex work. We are primarily an in-person company based in New York City.

## WHY THIS COULD BE A FIT

- Trajectory: 10x growth in 4 months; strong momentum
- Ownership: High autonomy; own outcomes end to end
- Challenging problems: Build high-craft experiences that explain complex AI simply
- Team quality: Early team from Harvard, MIT, Gemini, Meta
- Speed and taste: Move fast without lowering the bar

## WHAT YOU’LL DO

- Own the Applied Labs web and brand surfaces from concept to production, including marketing site, landing pages, launch pages, and lightweight interactive storytelling
- Design and build directly in code, translating high-fidelity design into production-quality UI with excellent typography, layout, motion, accessibility, and performance
- Create reusable components and templates that raise consistency and speed across the website and brand experiences
- Build and maintain a high-quality pipeline for on-brand design assets, including images, short-form video, motion graphics, and illustrations
- Use modern AI tools to accelerate output and iteration, including coding agents and generative image and video models, while maintaining a strong human taste and QA bar
- Partner closely with founders in NYC to set the quality bar for how Applied Labs looks, feels, and communicates, and to execute quickly on new narratives, experiments, and launches
- Establish the standard for future hires through your documentation, component patterns, asset specs, and creative workflow

YOU MIGHT THRIVE IN THIS ROLE IF YOU

- Have shipped polished, customer-facing web experiences and can point to real work in production
- Are fluent in both design and frontend implementation, and you prefer eliminating handoffs by owning the whole loop
- Care deeply about craft details, including typography, spacing, responsiveness, motion, and interaction feel
- Can prototype quickly, validate with real feedback, and iterate without losing coherence or quality
- Use AI tools effectively to speed up coding and creative production, and you can critique and refine outputs rather than accepting them as-is
- Are product-minded and narrative-driven, and you ask what the user needs to understand, feel, and do next
- Prefer in-person collaboration and fast decision cycles

## BONUS POINTS

- Experience building or extending a design system in code
- Comfort with animation and micro-interactions, including motion guidelines and implementation
- Strong writing and editorial taste for landing page messaging and information architecture
- Experience producing brand assets using generative image and video workflows while keeping results consistent and on-brand

## COMPENSATION & BENEFITS

- Competitive salary + significant equity
- Flexible (Unlimited) Paid Time Off
- Medical, Dental, and Vision benefits for you and your family
- Fancy lunches, plus snacks, coffee, or boba
- Relocation support to NYC if needed

## APPLY

Send a short note, portfolio links, and your LinkedIn/GitHub to careers@appliedlabs.com (or apply on our site).

## About Applied Labs

## Company Overview
- **One-liner**: Applied Labs provides a next-generation AI-native customer experience platform that uses AI agents, a help desk, CRM, and analytics to automate support tickets and drive growth with outcome-based pricing.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: New York, New York, USA
- **Founded**: 2024
- **Founders**: Michael Woo (CEO & Co‑founder)

## Core Business
- **Primary Industry**: Artificial Intelligence / Customer Experience (CX) Software
- **Target Customers**: B2B – large enterprises and fast‑growing ambitious companies (e.g., FabFitFun, Sundays for Dogs, Truemed)
- **Mission/Purpose**: Turn CX into a growth engine by combining high‑quality AI agents, unlimited‑seat help desk, CRM, and AI‑driven insights – with a focus on outcomes and customer devotion.

## Products & Services
- **AI Agents**: High‑quality, reliable conversational AI that automates 70%+ of support tickets while maintaining 90%+ CSAT. Designed for complex, multi‑step interactions.
- **Applied Assistant**: An AI‑powered assistant that helps CX teams resolve issues faster.
- **Help Desk (Unlimited Seats)**: A full‑featured help desk with zero per‑seat fees, unified inbox, and smart routing.
- **AI‑Native CRM**: A customer relationship management system that updates automatically from every interaction, providing cross‑sell/upsell suggestions and growth ideas.
- **Analytics & AI Insights**: Real‑time analytics that surface customer sentiment, resolution patterns, and growth opportunities.

## Market Standing
- **Valuation**: Not publicly disclosed (Seed‑stage, no valuation reported)
- **Key Metric**: Total Funding: $4.2 M (Seed round led by Abstract Ventures, Jan 2025) – Tracxn reports $5.2 M total, citing a possible later round or different counting.
- **Notable Investors/Partners**: Abstract Ventures (lead), with at least six investors in the seed round.
- **Growth Signals**: 
  - Headcount grew 140% YoY (from ~5 to 12 employees)
  - Monthly web traffic grew 112.5% in the latest month
  - Trusted by “millions of customers” (enterprise logos include FabFitFun, Sundays for Dogs, Truemed)
  - Now handling millions of conversations with >95% CSAT

## Competitive Advantages
- **Outcome‑Based Pricing**: Pay for results (e.g., per resolution) rather than per seat, with a 90‑day risk‑free opt‑out guarantee.
- **Unlimited Seats**: No per‑agent licensing fees, enabling unlimited internal usage.
- **Enterprise‑Grade Security**: SOC 2 Type II, HIPAA, and GDPR‑aligned; least‑privilege access and audit trails.
- **Quality‑First Approach**: Emphasizes high CSAT (95%+) over low‑quality automation, positioning itself as a premium alternative to legacy or “noisy” AI chatbots.

## Strategic Focus
- Continue building a complete, AI‑native CX platform that unifies help desk, CRM, and AI agents.
- Expand proactive customer engagement (cross‑sell campaigns, proactive outreach).
- Scale enterprise adoption by guaranteeing risk‑free outcomes and demonstrating ROI.
- Grow the engineering team (currently hiring Founding Engineer and Design Engineer roles).

## Why Work Here
- **Culture**: High‑trust, high‑velocity startup environment; employees work from a physical office in New York (in‑office policy).
- **Team**: Small, tight‑knit group (~12 people) with backgrounds from Google DeepMind, Scale AI, Harvard, and other top institutions.
- **Impact**: As a Founding Engineer or Design Engineer, you’ll own critical systems, set engineering culture, and work directly with founders.
- **Perks**: Equity, full benefits (inferred from seed‑stage startup norms), and the opportunity to shape a product already used by millions.
- **Engineering Stack**: Modern AI/ML stack, focus on reliability, high‑quality web experiences, and rapid experimentation.

## Sources
1. [appliedlabs.ai](https://appliedlabs.ai/)
2. [linkedin.com](https://www.linkedin.com/company/applied-labs-ai)
3. [tracxn.com](https://tracxn.com/d/companies/appliedlabs/__pLAZAfS7jagHq_m-58u50uF01KAJxKqf5r1oL3yqvhc)
4. [builtinnyc.com](https://www.builtinnyc.com/company/applied-labs-1)
5. [builtin.com](https://builtin.com/company/applied-labs-1/jobs)

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