---
title: 'Design Engineer at Ravenna'
canonical: 'https://feeny.ai/job/design-engineer-ravenna-seattle-ewr7ss3vq1xr'
type: 'job'
last_seen: '2026-10-15'
---

# Design Engineer at Ravenna

- **Company:** Ravenna
- **Location:** Seattle, WA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-03-14
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/ravenna/5cfaf487-279d-4a2a-847a-f9c32db5fab0

## Job description

## About the Role

As a Senior Design Engineer at Ravenna, you will work at the intersection of interaction design, systems thinking, and front-end engineering. You will move between designing flows, prototyping with real data, implementing components, and improving internal tools, tokens, and documentation. Your work will shape how users experience AI-powered internal support. You will be a design partner, a systems thinker, a high-impact engineer, and a steady advocate for product quality. We value principled UX, strong AI capabilities, and simplicity. If that resonates, you will be at home here.

## What You’ll Do

Design and Build Better User Experiences

- Lead the creation and evolution of Ravenna’s cross-platform design system across design tools and front-end code
- Design and prototype product flows that simplify complex tasks and make AI automation intuitive
- Build polished, accessible, responsive UI with strong interaction and motion

Shape the Design System and Front-End Architecture

- Maintain reusable components, design tokens, and documentation for fast, consistent shipping
- Partner with engineers to define clean, predictable component APIs that scale

Create and Validate Product Ideas

- Use Figma, browser prototypes, and AI tools to explore ideas and test assumptions
- Turn early concepts into structured flows, prototypes, and production-ready interfaces

Collaborate Across the Company

- Work with product, AI, and engineering teams to clarify problems and unify experiences
- Provide design critique, technical feedback, and mentorship
- Contribute to long-term product vision and UX strategy

Raise the Quality Bar

- Champion accessibility, usability, and clarity
- Identify and fix UX issues without waiting for permission
- Build tools and workflows that shorten the path from idea to shipped product

## What You Bring

- 5+ years in product design, UI engineering, or design engineering
- Strong fluency with Figma and modern UX/UI principles
- Experience contributing to or maintaining a design system
- Strong visual design and a sharp eye for layout and motion
- Appreciation for documentation, critique, and collaboration
- Clear communication and cross-functional partnership

High ownership, curiosity, and a desire to move quickly without losing quality

## Benefits

Competitive Salary

- We believe great people should be compensated well. While we are an early stage company, we offer competitive salaries and aim to pay top of market for exceptional talent.
- We are building an ambitious company and know that attracting great people requires strong compensation.

Meaningful Equity

- We hire people who want to help build Ravenna from the ground up. Equity ensures that when the company succeeds, the people who helped build it share in that success.
- Early team members have the opportunity to make a real impact on both the product and the future of the company.

Choose Your Setup

- Great work requires great tools. At Ravenna you can choose the hardware and setup that helps you do your best work.
- Most of the team uses high performance Mac laptops, but you have the flexibility to select the tools and environment that fit your workflow.

Flexible Time Off

- Doing great work requires time to recharge. We offer flexible paid time off so you can take the time you need to rest and stay at your best.
- We trust our team to manage their time responsibly while delivering meaningful results.

## About Ravenna

## Company Overview
- **One-liner**: Ravenna provides an AI-native internal service desk platform that lives inside Slack and Teams, automating workflows and resolving requests for IT, HR, and Operations teams.
- **Entity Type**: Private (Pre-Seed & Seed funded)
- **Headquarters**: Seattle, Washington, USA
- **Founded**: 2024
- **Founders**: Kevin (co-founder) and Taylor (co-founder) [ravenna.ai](https://ravenna.ai/about-us)

## Core Business
- **Primary industry**: AI-Native IT Service Management (ITSM) / Enterprise Software
- **Target customers**: B2B; IT, HR, Finance, and Operations teams at mid-market and enterprise companies
- **Mission**: To help teams deliver support that is faster, smarter, and more human by automating the routine and unlocking time for high-impact work [ravenna.ai](https://ravenna.ai/about-us)

## Products & Services
- **Ravenna Service Desk**: An AI-native help desk that lives inside Slack and Microsoft Teams. It handles ticket creation, routing, status tracking, SLAs, CSAT, and approvals, all without requiring users to leave their messaging platform.
- **Ravenna Agents**: AI-powered "coworkers" that automate repetitive tasks, answer common questions based on existing knowledge, and guide behavior using natural language.
- **Ravenna Workflows**: A visual, no-code workflow builder that automates multi-step processes (e.g., employee onboarding, software access requests, hardware issues) across integrated tools.
- **Ravenna Analytics**: Real-time dashboards and reporting for service desk performance, SLAs, and business impact, designed to be easy to build and intuitive.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding raised is **$15M** across Pre-Seed and Seed rounds [cbinsights.com](https://www.cbinsights.com/company/ravenna-software)
- **Notable Investors/Partners**: Backed by prominent angel investors including **Wade Foster** (CEO/Co-founder of Zapier) and **Adina Tecklu** [ravenna.ai](https://ravenna.ai/about-us)
- **Growth Signals**: Founded in 2024, the company has already raised $15M, is actively hiring across 8 open positions (Engineering, Sales, Marketing), and is targeting the massive enterprise service management market dominated by legacy incumbents like ServiceNow and Freshservice [jobs.ashbyhq.com](https://jobs.ashbyhq.com/ravenna)

## Competitive Advantages
- **AI-Native Architecture**: Built from the ground up for the AI era, unlike legacy platforms (ServiceNow, Jira Service Management) that were designed before Slack, Teams, and LLMs existed.
- **Slack/Teams-Native**: The entire service desk experience lives inside the collaboration tools employees already use, eliminating context-switching and friction.
- **Agentic Automation**: Uses LLMs to understand intent, take action across integrated systems, and handle complex multi-step requests autonomously, not just track tickets.
- **Modern Tech Stack**: Built for speed, flexibility, and modern UX, directly competing with decades-old incumbents with significant technical debt.

## Strategic Focus
- **Replace Legacy ITSM**: The company's primary strategic goal is to displace legacy platforms like ServiceNow, Freshservice, and Jira Service Management by offering a faster, smarter, AI-native alternative.
- **Expand Beyond IT**: While starting with IT, the platform is designed for HR, Finance, and Operations, aiming to become the enterprise-wide internal support standard.
- **Deepen AI Capabilities**: Continued investment in AI agents that can autonomously handle complex, multi-step requests across integrated systems.
- **Scale Go-to-Market**: Actively building out Sales and Marketing teams (hiring Account Executives, SDRs, and a Product Marketing Lead) to capture market share.

## Why Work Here
- **High-Impact Role**: Join a well-funded startup (raised $15M) attacking a massive market dominated by legacy incumbents. Employees have the opportunity to shape the product and company from an early stage.
- **Modern Engineering Culture**: The company is building with cutting-edge AI/LLM technology. Engineering roles include AI Engineer, Design Engineer, Forward Deployed Engineer, Sr Fullstack Engineer, and Sr Frontend Engineer.
- **Remote & Hybrid Flexibility**: The company is headquartered in Seattle, WA, but offers both remote and hybrid work options for most roles [jobs.ashbyhq.com](https://jobs.ashbyhq.com/ravenna).
- **Strong Backing**: Backed by prominent angel investors like Wade Foster (Zapier CEO), signaling strong industry validation and network effects.
- **Mission-Driven**: Focused on fundamentally reshaping how companies support their employees, making internal support faster, smarter, and more human.

## Sources
1. [ravenna.ai](https://ravenna.ai/)
2. [ravenna.ai/about-us](https://ravenna.ai/about-us)
3. [jobs.ashbyhq.com/ravenna](https://jobs.ashbyhq.com/ravenna)
4. [builtin.com/company/ravenna](https://builtin.com/company/ravenna)
5. [cbinsights.com/company/ravenna-software](https://www.cbinsights.com/company/ravenna-software)

## Other roles at Ravenna

- [Product Marketing Manager](https://feeny.ai/job/product-marketing-manager-ravenna-remote-knxyytsrfreh)
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- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-ravenna-remote-mx2rswpsx6yw)
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