--- title: 'Design Lead, Foundations at Assured' canonical: 'https://feeny.ai/job/design-lead-foundations-assured-remote-5jc9s3e1s50x' type: 'job' last_seen: '2026-09-11' --- # Design Lead, Foundations at Assured - **Company:** Assured - **Location:** Remote - **Compensation:** $220k–$280k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-04 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/assured/81394770-20c8-4ebc-91d4-838ad783b301 ## Job description Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. We’re looking for a strong design leader with an incredible attention to craft to help shape how we design and build products at Assured. You’ll create the systems, standards, and tools that give teams across Design, Product, and Engineering a strong foundation to bring ideas to life and build incredible experiences. You’ll own the future of our design system, but the opportunity goes well beyond components and libraries. You’ll help define the shared patterns, principles, tools, and infrastructure that allow us to raise the quality of our work while moving faster as we grow. We’re also excited about what design enablement can look like in an AI-oriented world. There’s a big opportunity to rethink our tooling and workflows so teams can move faster, reduce repetitive work, and empower more people across Assured to build high-quality experiences. 🎯 What you’ll do - Own and evolve our design system, bringing today’s fragmented systems and patterns into a strong, shared foundation. - Define the patterns and standards that help Assured experiences feel thoughtful, cohesive, and well crafted. - Partner across Brand, Product, and Engineering to connect our expression with how our products actually work and are built. - Create tools and ways of working that enable others, making it easier for teams across Assured to build great experiences at scale. - Explore how AI and new tooling can help us design, build, and iterate faster. - Raise the bar for craft, consistency, and accessibility across our products. 🧠 What we’re looking for - Strong product design experience, including meaningful work on design systems, platform experiences, or shared product foundations. - Exceptional attention to craft, with strong interaction and visual design skills. - A systems thinker who can turn complexity into clear, scalable solutions. - Experience working deeply with Engineering and enough technical fluency to understand how design systems become real, scalable product infrastructure. - Ability to partner across Brand and Product, connecting expressive brand thinking with functional needs. - A natural leader who can create clarity, alignment, and momentum without needing a lot of structure. - Practical and hands-on. You can think long-term while knowing when to simplify, make progress, and get things shipped. - Curiosity about AI and the future of how teams design and build products. ✨ You might be a great fit if... You’re excited by more than maintaining a component library. You want to help define how a growing product organization builds great experiences, from the foundations and systems underneath them to the craft people see and feel. You enjoy bringing order to ambiguity, working across disciplines, and making things real. You’re equally comfortable setting a direction and rolling up your sleeves to build it, and you get energy from enabling others to do their best work. Benefits: 🤑 Competitive Compensation: Competitive salary and equity packages for all employees 🏥 Healthcare Plan: Platinum medical, dental, and vision 🛡️ Free life insurance: Including long-term disability & short-term disability 🏄 Unlimited PTO: Uncapped vacation days & paid holidays 👶 Family Leave: Maternity & paternity 📈 401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute 🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks 👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses 🤝 Team events & Offsites: We're remote, but we regularly get together **We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @[assured.claims](http://assured.claims) email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at recruiting-ops@assured.claims before sharing any personal information** Our Commitment: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. ## About Assured ## Company Overview - **One-liner**: Assured provides a vertical AI platform that powers end-to-end claims processing for the property and casualty (P&C) insurance industry, from intake to adjudication. - **Entity Type**: Private (Series B funding) - **Headquarters**: Palo Alto, California, United States - **Founded**: 2019 - **Founders**: Justin Lewis-Weber (CEO) and Theo Patt (CTO) ## Core Business - **Primary industry**: Insurance technology (claims processing AI for P&C carriers) - **Target customers**: Large P&C insurers (B2B enterprise) - **Mission or purpose**: Modernize insurance claims processing by replacing manual, phone-and-fax workflows with AI-driven, agentic orchestration. ## Products & Services - **Assured Platform (Agentic Claims Engine)**: Modular, end-to-end claims automation covering FNOL, triage, adjudication, and fraud detection. Includes pre-built agents and deterministic workflows with safety guardrails. - **Voice AI**: AI voice agents purpose-built for insurance intake, gathering quality data while providing a self-service customer experience. - **Sidekick**: Streamlined telephonic FNOL interface that structures data for downstream AI models. - **Emma**: Embedded AI agent that recommends next best actions, auto-generates notes and tasks, and moves claims forward across the platform. - **Fraud Detection**: Real-time identification of inconsistencies and suspicious behavior across the claims lifecycle. - **First Contact**: Automated digital follow-up to gather documents, assign services, and reduce cycle time. - **Messaging**: Omnichannel messaging that automates workflows and accelerates resolution. - **Service Assignment**: Self-scheduling for inspections, repairs, rentals, and contractor visits. - **CAT (Catastrophe)**: Pre-event policyholder preparation and rapid ingestion/routing/triage of incoming claims. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding – $23.04M (Series B, per CBInsights); processes tens of millions of claims annually - **Notable Investors/Partners**: Backed by leading Silicon Valley venture investors (specific investors not publicly detailed); trusted by top U.S. insurers - **Growth Signals**: Headcount grew 60.9% YoY (53 employees); LinkedIn followers up +133.6% YoY; active job postings (24) increased +9.1% YoY; expanding beyond homeowners into commercial property, workers’ comp, and auto lines ## Competitive Advantages - **Vertical specialization**: AI built from the ground up for P&C claims complexity, not a generic model – includes claims-tuned evaluations, real-time monitoring, human-in-the-loop, and regulatory guardrails. - **Model-agnostic architecture**: Works with all major frontier LLM providers, preventing lock-in. - **Deterministic + agentic hybrid**: Uses agents where speed matters and deterministic logic where accuracy and auditability are critical. - **Proven at scale**: Already deployed across tens of millions of claims at enterprise insurers. - **White-glove implementation**: Forward-deployed teams work alongside client IT and claims operations to ensure rapid production deployment. ## Strategic Focus - Deepen platform penetration across all P&C lines (homeowners, auto, commercial, workers’ comp). - Expand agentic capabilities (Voice AI, Emma) to achieve straight-through processing for more claim types. - Scale fraud detection and catastrophe response modules. - Maintain safety and compliance as key differentiators in a heavily regulated industry. ## Why Work Here - **Remote-first culture**: Fully remote team with regular offsites and team events. - **Benefits**: Platinum medical/dental/vision, 401(k) contribution (3% regardless of employee contribution), unlimited PTO, paid family leave, health FSAs/HSAs, life/STD/LTD insurance, lunch stipend 2x/week, monthly phone stipend, home office perks. - **Compensation**: Competitive salary and equity packages for all employees. - **Engineering culture**: Execution-focused, high ownership, direct impact on a massive financial services market. Small, growing team (53 people) means broad responsibility and influence. - **Growth opportunity**: Rapidly scaling company (60%+ headcount growth) with room to shape products and processes. ## Sources 1. [assured.com (overview)](https://www.assured.com/) 2. [assured.com/about](https://www.assured.com/about) 3. [assured.com/careers](https://www.assured.com/careers) 4. [LinkedIn company page](https://www.linkedin.com/company/assured) 5. [CBInsights company profile](https://www.cbinsights.com/company/assured) ## Other roles at Assured - [Accounting Manager](https://feeny.ai/job/accounting-manager-assured-remote-tgk3h18zamww) - [Contract Technical Sourcer](https://feeny.ai/job/contract-technical-sourcer-assured-remote-tcnza91s1qdm) - [Technical Program Manager](https://feeny.ai/job/technical-program-manager-assured-remote-zj8jg5kt2wmn) - [VP, Integrated Marketing](https://feeny.ai/job/vp-integrated-marketing-assured-remote-khtrrx3a5mea) - [Software Engineering Manager](https://feeny.ai/job/software-engineering-manager-assured-remote-pvjed9dm6w5j) - [Senior Product Analyst](https://feeny.ai/job/senior-product-analyst-assured-remote-bdgj2gr49h3m) - [Principal 3D Artist](https://feeny.ai/job/principal-3d-artist-assured-remote-3exftgm16raz) - [Client Engagement Operations Manager](https://feeny.ai/job/client-engagement-operations-manager-assured-remote-c84qte42kjfy) - [Chief of Staff to the Head of Sales](https://feeny.ai/job/chief-of-staff-to-the-head-of-sales-assured-remote-1x413j04mrnw) - [Senior Manager of Special Projects](https://feeny.ai/job/senior-manager-of-special-projects-assured-remote-bs87srjsgjrz)