---
title: 'Design Manager at Journey'
canonical: 'https://feeny.ai/job/design-manager-journey-new-york-jtt7dsq5vvem'
type: 'job'
last_seen: '2026-09-07'
---

# Design Manager at Journey

- **Company:** Journey
- **Location:** New York, NY
- **Compensation:** $115k–$145k
- **Posted:** 2026-08-21
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/journey/jobs/5218474007

## Job description

## About the Role

## Role Overview

We are seeking a talented Design Manager to join our award-winning ICRAVE team in New York as we embark on an exciting portfolio of new projects this year. In this role, you will play an integral part in shaping projects from concept through completion—balancing creative direction, client engagement, and fostering team leadership.

As a key contributor to both project design and execution, you will help ensure each project is delivered with exceptional quality and thoughtful attention to detail, while also mentoring and supporting our emerging design talent. The ideal candidate is a seasoned interior or architectural designer with a strong collaborative mindset, able to inspire creativity while maintaining a clear and strategic focus.

## Key Responsibilities

The essential functions include, but are not limited to the following:

- Lead interior design projects from concept through completion, ensuring alignment with client goals, project scope, and budget.
- Build trust and foster strong relationships with multiple clients, managing expectations and facilitating clear communication.
- Provide project teams with context and direction, explaining the “why” behind design decisions and guiding them in solving client challenges.
- Conduct and lead internal work sessions, management meetings, and client presentations.
- Mentor, conduct performance reviews and support career development for more junior designers.
- Ensure design documentation quality by reviewing and redlining outgoing deliverables to minimize risk and liability.
- Coordinate with peers and project managers to maintain schedule, budget, and resource allocation.
- Proactively identify design and delivery issues, developing solutions before escalation.
- Source and coordinate with external vendors, consultants, and contractors as needed for project execution.
- Participate in recruiting by interviewing candidates and onboarding new hires during growth periods.
- Support client retention and account growth by contributing to project extensions and additional scopes of work.

Candidate Qualifications & Skills

Required:

- Professional degree from an accredited interior design or architectural program
- A minimum of 10 years of post-graduate experience working in an architectural or interior design studio
- A proven track record leading complex design projects with key stakeholders
- Outstanding presentation and communication skills
- Solid leadership capabilities across a project team
- Confidence in managing client communications and team workflows while still deeply engaged in creative problem-solving.
- Proficiency in AutoCAD and BIM/Revit
- Proficiency in Bluebeam and Adobe Creative Suite (InDesign and Photoshop)
- Direct experience in the Hospitality industry is desirable.
- Knowledge of 3D Studio Max and Rhino are a plus.

Location: Our Broadway Studio is a hybrid design Studio. This role is based in our New York Studio with regular in-person studio hours working with the wider team. On this occasion we can only consider applications from those fully authorized to work in the U.S.

Application: Please submit a resume and portfolio demonstrating your experience as a design manager or design leader along with a cover letter explaining how your experience meets the required criteria for this role. Due to the clear design experience required for this role, applications without portfolios cannot be considered.

Salary Pay Range $115,000—$145,000 USD

## About Journey

The Multidimensional Experience Agency

Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture.

Our layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fuelled by creative and technological innovation.

Born from a legacy of pioneering studios, Journey blends strategic thinking with deep creative expertise to deliver solutions across industries.

Journey’s MDX approach fuels growth and forges lasting value for audiences and partners, by creating cultural connections that resonate with impact.

Start your journey here [www.journey.world](https://www.journey.world/)

## About Journey

## Company Overview
- **One-liner**: Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture.
- **Entity Type**: Private
- **Headquarters**: New York, New York, United States
- **Founded**: 2020
- **Founders**: Andrew Zimmerman, Callum Macmillan, Cassiano Sala, Leo Warner, Lionel Ohayon, Lisa Sopher, Matt Quinn, Fergus Byrne, Harry Young, Joe Bright, Nick Byrne, David Taglione, Rachael Bonnington, and others.

## Core Business
- Primary industry/industries: Design Services, Innovation Agency, Themed Entertainment, Immersive Experiences
- Target customers: B2B, Enterprise (entertainment, healthcare, retail, hospitality, real estate, cultural institutions)
- Mission or purpose statement: To shape the future through multidimensional experiences (MDX) that ignite emotion and deepen connections between people, brands, and culture. [journey.world](https://journey.world/)

## Products & Services
- **MDX (Multidimensional Experience) Approach**: A layered methodology that crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces, fueled by creative and technological innovation. [journey.world](https://journey.world/)
- **Experience Stack**: A proprietary framework drawing on expertise in physical design, lighting, live & immersive, and emerging technology to deliver industry-first solutions. [builtinnyc.com](https://www.builtinnyc.com/company/journey-journeyworld)
- **Service Areas**: Strategy, Design, Technology, Narrative, Physical Design, Lighting, Live & Immersive, Virtual Innovation, Innovation Roadmapping.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual Revenue of approximately $2.0M (as of latest available data) [linkedin.com](https://www.linkedin.com/company/journeydotworld)
- **Notable Investors/Partners**: The company has grown through strategic acquisitions, including: Scruffy Dog Group Ltd. (2026), Hammerhead Interactive Ltd. (2025), Squint/Opera Limited (2022), The Devhouse Agency (2022), and SKILLED CREATIVE, LLC (2022). [linkedin.com](https://www.linkedin.com/company/journeydotworld)
- **Growth Signals**: Headcount of 136 employees (+50.6% year-over-year); operates in 11 countries including the United States, United Kingdom, United Arab Emirates, Costa Rica, Guatemala, and Hong Kong; LinkedIn followers of 22,087 (+30.4% yearly). [linkedin.com](https://www.linkedin.com/company/journeydotworld)

## Competitive Advantages
- **Multidimensional Experience (MDX) Approach**: A unique, layered methodology that integrates physical, digital, and virtual design, differentiating them from traditional design agencies.
- **Talent & Heritage**: Formed by visionary leaders from pioneering studios (ICRAVE, Squint/Opera, VMI Studio, frog, Dimension Studio), bringing deep creative and technical expertise. [journey.world](https://journey.world/who-we-are/)
- **Global Footprint**: Studios in New York, Miami, Los Angeles, London, and Dubai, enabling them to serve a diverse, international client base.
- **Strategic Acquisitions**: A clear M&A strategy to absorb specialized talent and technology (e.g., themed entertainment, immersive tech).

## Strategic Focus
- **Growth through MDX**: Scaling their proprietary multidimensional experience methodology across industries (entertainment, healthcare, retail, hospitality, real estate, cultural institutions).
- **Geographic Expansion**: Strengthening presence in key global markets (US, UK, UAE) through office expansions and talent acquisition.
- **Talent Acquisition**: Actively recruiting for roles in design, technology, and project management to support rapid growth. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/journey)
- **Innovation Leadership**: Continuing to push the boundaries of immersive and experiential design, blending creative storytelling with cutting-edge technology.

## Why Work Here
- **Culture**: Described as "curiosity-driven, excellence-defined, and authenticity-fueled." The company attracts a "staggering roster of talent" from diverse creative and technical backgrounds. [journey.world](https://journey.world/who-we-are/)
- **Work Model**: OnSite Workspace (employees work from physical offices). [builtinnyc.com](https://www.builtinnyc.com/company/journey-journeyworld)
- **Perks**: Offers employee discounts. [builtinnyc.com](https://www.builtinnyc.com/company/journey-journeyworld)
- **Engineering & Tech Culture**: Strong emphasis on technology with a tech stack including Unreal Engine, Figma, Houdini, Cinema 4D, Blender, JavaScript, React, Node.js, and more. [linkedin.com](https://www.linkedin.com/company/journeydotworld)
- **Growth Opportunity**: Rapidly growing company (+50.6% YoY headcount) with a history of acquisitions, offering potential for career development and impact on high-profile global projects.
- **Employer Rating**: 3.0/5.0 (1 review) with breakdown: Work-Life 4.0, Compensation 2.0, Culture 2.0, Career 2.0. [linkedin.com](https://www.linkedin.com/company/journeydotworld)

## Sources
1. [journey.world](https://journey.world/)
2. [journey.world - Who We Are](https://journey.world/who-we-are/)
3. [LinkedIn - Journey](https://www.linkedin.com/company/journeydotworld)
4. [Greenhouse - Journey Careers](http://job-boards.greenhouse.io/journey)
5. [Built In NYC - Journey](https://www.builtinnyc.com/company/journey-journeyworld)

## Other roles at Journey

- [Project Director](https://feeny.ai/job/project-director-journey-london-england-32hggtxw7zby) — London England, United Kingdom
- [Lead Producer](https://feeny.ai/job/lead-producer-journey-london-england-2ksrtnshjwhb) — London England, United Kingdom
- [Procurement Executive](https://feeny.ai/job/procurement-executive-journey-birmingham-b6cpcz3r2tdg) — Birmingham
- [Production Manager](https://feeny.ai/job/production-manager-journey-birmingham-6z0vy02qkjm6) — Birmingham
- [Intermediate Architectural Designer](https://feeny.ai/job/intermediate-architectural-designer-journey-new-york-b6yxg04s9v3e) — New York, NY
- [Experience Design Strategist (Architectural)](https://feeny.ai/job/experience-design-strategist-architectural-journey-new-york-v30k03qdj3w2) — New York, NY
- [Project Producers & Lead Producers - Experience Design and Installation - Building our Networks](https://feeny.ai/job/project-producers-lead-producers-experience-design-and-installation-building-797yq5vdq2kb) — London, United Kingdom
- [Creatives & Creative Directors - all levels - Building our Networks](https://feeny.ai/job/creatives-creative-directors-all-levels-building-our-networks-journey-london-xbaw8v9dx3bw) — London, United Kingdom
- [Technical Writer - Freelance](https://feeny.ai/job/technical-writer-freelance-journey-london-67mry5wbsb78) — London, United Kingdom
- [Quality Assurance (QA) / Quality Control (QC) Engineer](https://feeny.ai/job/quality-assurance-qa-quality-control-qc-engineer-journey-birmingham-pv0evzxpee8d) — Birmingham