--- title: 'Design Senior Manager at Moxie' canonical: 'https://feeny.ai/job/design-senior-manager-moxie-united-states-5djma0spmypq' type: 'job' last_seen: '2026-09-12' --- # Design Senior Manager at Moxie - **Company:** Moxie - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-25 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.ashbyhq.com/moxie/bb8e8d1c-3efe-4adc-b82d-71f0bf0d9470 ## Job description At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide. Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey. Design Senior Manager We're looking for a Design Senior Manager who can flex between hands-on design work and marketing strategy — shaping both the work itself and the plan behind it — to own and raise the bar on design across Marketing Services. This role covers website, email and SMS, lifecycle marketing, and events for the hundreds of independent medspas we support. You'll also be stepping into a rare kind of blank space: high-end design for the medspa industry doesn't have an established playbook yet, and the person who builds it here will own it. Moxie has grown quickly, but design quality and process inside Marketing Services haven't kept pace with what our practices need today. This is the first dedicated design role on the team. It's part graphic designer, part integrated marketer who helps shape channel-level strategy and marketing plans — not just executes someone else's, and part process designer who can turn one-off execution into repeatable systems. That means walking into a bit of a mess on purpose. You'll be handed real ambiguity and the mandate to form your own point of view on what this team needs — not a finished process to follow. Our objectives for the role - Own design end-to-end across channels. Website, email and SMS, lifecycle marketing, and events — shipping polished, on-brand work that reflects what high-end medspas expect, and consistently meeting our committed design service level agreements (SLAs). - Raise the bar for our most important practices. Contribute a point of view on how to make their integrated marketing plans and channel-level tactics more innovative and tailored, pulling on design principles to push strategy, not just execution. - Build a template system for our smaller practices. Design templates that reliably deliver strong performance and a polished experience without bespoke design effort every time. - Streamline and document how design gets done. Turn ad hoc execution into a documented, repeatable process — including a well-reasoned point of view on the right SLAs by client, asset, and ask. - Scale output through AI-assisted workflows. Identify, test, and implement AI design tools that cut manual production time on recurring work, so the team's capacity grows through better tooling and process rather than headcount. We're looking for - 5+ years of design experience, including time owning design for a brand end-to-end - Range across channels, shown in the work. A portfolio spanning website, email/SMS, and event or experiential design — not deep expertise in one channel only. - Elevated taste and a real point of view. Experience in luxury, beauty, hospitality, or wellness, and a clear opinion on what high-end design looks like. This role isn't executing someone else's brand guidelines. - Marketing instincts, not just craft. You've contributed to marketing or campaign planning, not just executed asset requests — you have a point of view on how design should shape channel tactics — and you're comfortable writing the light copy that goes with the work. - Evidence you've built a function, not just worked inside one. First creative, design, or marketing hire at a company; agency experience across many brand looks and feels; or creative operations work where you had genuine hands-on design responsibility. - Comfort with ambiguity, and the confidence to resolve it. You're resourceful, solutions- and action-oriented, and you'd rather define the system than wait for one. - Hands-on with AI design tools. You've already used them to scale your own or a team's output, and you have opinions about where they work and where they don't. Deep medspa experience is not a requirement, and we're not optimizing for it. We'd rather hire someone who brings thinking from luxury, beauty, hospitality, or wellness into this space than someone who recreates what already exists. Why join us? - A mission worth the craft. We're here to keep medspas in the hands of independent owner-operators instead of a few large chains. Your work is what lets hundreds of them show up like they have an in-house creative team. - Set the design standard for a category. High-end medspa design has no established playbook. You'll write it — across our full base, from our largest accounts to our smallest practices, which is a fast way to prove a point of view. - Craft and systems, together. You'll raise the bar on quality yourself, then build the templates, workflows, and AI tooling that hold that bar at scale. You help decide what we adopt. - Room to grow into leadership. No direct reports on day one, but a real path to building and leading a team as your point of view takes shape. - The fundamentals. Competitive salary and stock, generous health/dental/vision coverage, and fully remote from anywhere in the US. At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day. We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist. ## About Moxie ## Company Overview - **One-liner**: Moxie is the clinical-grade growth engine for aesthetic medicine, combining purpose-built software, expert coaching, done-for-you marketing, and compliance infrastructure to help medspa entrepreneurs launch, run, and scale their practices. - **Entity Type**: Private (Series C, raised $50.7M total) - **Headquarters**: Atlanta, Georgia, USA (remote-first with offices in Los Angeles, New York, and Pittsburgh) - **Founded**: 2022 - **Founders**: Sam Gerstenzang, Dan, and Emma (last names not publicly available) ## Core Business - **Primary industry**: Medspa management software and services (healthcare technology / aesthetic medicine) - **Target customers**: B2B – aesthetic entrepreneurs and independent medspa owners (90%+ are female first-time business owners) - **Mission**: To empower and embolden aesthetic entrepreneurs with the tools, technology, and coaching they need to launch, run, and grow their own medspas, successfully competing against even the biggest medspa chains. ## Products & Services - **[Moxie Suite](https://www.joinmoxie.com/)**: All-in-one medspa management platform combining EMR, CRM, scheduling, payments, e‑prescribe, memberships, packages, payroll, and financial reporting. Replaces 5+ disconnected systems. - **[Moxie Supplies](https://www.joinmoxie.com/)**: Procurement service giving independent medspas pricing power on injectables, devices, and supplies (strategic partner to Allergan, Revance, and Galderma). - **[Launch Accelerator](https://www.joinmoxie.com/)**: Program to help clinicians go from idea to open in as little as 30 days, including practice setup, compliance, and launch planning. - **[Scale Society](https://www.joinmoxie.com/)**: Invite‑only peer community for aesthetic practice owners featuring advisory board access, expert‑led education, and peer‑to‑peer strategy conversations. - **Advisory & Coaching**: Hands‑on support from former medspa operators including margin optimization, compensation design, workflow audits, and expansion planning. - **AI Assistant (Maia)**: AI‑powered assistant embedded in the platform for operational and clinical support. ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: Total Funding – $50.7M (Seed, Series A, B, C) - Series C (March 2026): $25M led by Viewpoint Ventures - Series B (September 2024): $10M led by SignalFire and Lachy Groom - Series A (August 2023): $15.7M led by SignalFire and Boulton & Watt - **Notable Investors/Partners**: SignalFire, Boulton & Watt, Lachy Groom, Viewpoint Ventures. Strategic partners: Allergan, Revance, Galderma. - **Growth Signals**: 700+ medspas launched; 104 employees (+50% YoY); expanded from software into supplies, community, and AI; hired former general counsel of the nation’s largest medspa chain; operates in 12 countries. ## Competitive Advantages - **Purpose‑built for aesthetic medicine** – not a generic EMR or practice management system. - **Integrated platform** – replaces 5+ tools (EMR, CRM, marketing, inventory, payroll) with one system, reducing complexity. - **Expert‑led support** – former medspa operators and executives provide hands‑on coaching, not just software. - **Pricing power** – Moxie Supplies aggregates buying power for independent medspas, giving them margins comparable to large chains. - **Clinically‑led growth philosophy** – uses 300+ signals across 5+ business dimensions to uncover growth opportunities and catch compliance risks before they escalate. ## Strategic Focus - **Scaling the platform** – adding AI capabilities (Maia), expanding the supply chain offering, and deepening integration with injectable manufacturers. - **Community building** – Scale Society aims to reduce the loneliness of aesthetic entrepreneurship and foster peer learning. - **Helping clinicians become owners** – Launch Accelerator targets nurses and injectors who want to open their own medspas. - **Expanding internationally** – already operating in 12 countries with a distributed team. ## Why Work Here - **Remote‑first culture** – employees work remotely; offices available in Atlanta, Los Angeles, New York, and Pittsburgh. - **Well‑funded early‑stage** – $50.7M in funding provides stability and growth runway. - **Mission‑driven** – the company explicitly focuses on empowering female first‑time business owners in the aesthetic space. - **Competitive compensation** – salary and stock, plus generous health/dental/vision coverage. - **Growth opportunities** – 50% headcount growth YoY; roles span engineering, product, marketing, operations, and medical. - **Engineering culture** – led by Head of Engineering Ryan Burbank; product design and data roles are active; stack likely modern SaaS (no specific tech stack disclosed). - **Core values** – emphasis on clinical excellence, durable growth, and supporting entrepreneurs “in business for yourself, but never by yourself.” ## Sources 1. [joinmoxie.com](https://www.joinmoxie.com/) – Company overview, products, mission, and story 2. [joinmoxie.com/careers](https://www.joinmoxie.com/careers) – Careers page, remote-first policy, benefits 3. [LinkedIn – Moxie](https://www.linkedin.com/company/joinmoxie) – Employee count, funding, leadership, financials 4. [Built In – Moxie](https://builtin.com/company/moxie-joinmoxiecom) – Office locations, remote policy, job listings, culture ## Other roles at Moxie - [Senior Specialist, Billing](https://feeny.ai/job/senior-specialist-billing-moxie-united-states-0rs7qyfn4kz9) — United States - [Medspa Medical Director (California)](https://feeny.ai/job/medspa-medical-director-california-moxie-california-gmfnjhtb7wbd) — California - [Senior Specialist, SEO](https://feeny.ai/job/senior-specialist-seo-moxie-united-states-sy86sw4wymg6) — United States - [Virtual Front Desk Representative (PH)](https://feeny.ai/job/virtual-front-desk-representative-ph-moxie-philippines-j19zmnvcjwcc) — Philippines - [SEO Specialist (PH)](https://feeny.ai/job/seo-specialist-ph-moxie-philippines-w1famevz4924) — Philippines - [SMB Account Executive](https://feeny.ai/job/smb-account-executive-moxie-united-states-842erk5xde77) — United States - [IT Support Specialist (PH)](https://feeny.ai/job/it-support-specialist-ph-moxie-philippines-ehdx1n0w39ww) — Philippines - [Principal Strategic Finance](https://feeny.ai/job/principal-strategic-finance-moxie-united-states-pqvtmc7k6g69) — United States - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-moxie-united-states-kkfwjsasdhpg) — United States - [Staff Platform Engineer (LATAM)](https://feeny.ai/job/staff-platform-engineer-latam-moxie-global-dmk126bdmdsx) — Global