---
title: 'Designer Sales Account Manager (Victoria) 926 at Trail Appliances Ltd.'
canonical: 'https://feeny.ai/job/designer-sales-account-manager-victoria-926-trail-appliances-ltd-2360-1a8kbw16c0eq'
type: 'job'
last_seen: '2026-09-14'
---

# Designer Sales Account Manager (Victoria) 926 at Trail Appliances Ltd.

- **Company:** Trail Appliances Ltd.
- **Location:** 2360 Millstream Rd Langford, Canada
- **Work type:** onsite
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.lever.co/trailappliances/93ac12b6-351c-45e7-8b01-0c35c947d091

## Job description

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values: Integrity – We do what’s right, even when no one is looking. Improvement – We do it well. Then we do it better. Caring – We put ourselves in others’ shoes. Authenticity – We like people, not pretense. Determination – We kick down walls.

Help Shape Your Local Design Community At Trail Appliances, we believe exceptional homes begin with exceptional relationships. Our Designer Sales team partners with interior designers, builders, architects and homeowners to help bring beautiful spaces to life. We're looking for a relationship-driven professional—in the Victoria area—to help us build an even stronger presence within the design community.

## About the Role

As a Designer Sales Account Manager, you will develop relationships with designers, builders, architects and trade professionals throughout Vancouver Island. You will create new opportunities, guide projects from early planning through completion, and work alongside our showroom, operations and supplier partners to deliver an exceptional customer experience. Success is measured by the trust you earn, the relationships you build and the reputation you establish within the community.

Who We're Looking For The most successful people on our team are not necessarily those with appliance experience. They are people who naturally build relationships and enjoy creating opportunities.

- Enjoys meeting new people and building genuine, long-term relationships.
- Is energized by business development, networking and growing a portfolio of clients.
- Communicates with confidence, professionalism and authenticity.
- Takes ownership, works independently and thrives in a dynamic environment.
- Has an appreciation for design, architecture, construction or beautiful spaces.
- Wants to become an active member of the Vancouver Island design community.
- Welcomes feedback and is committed to continuous learning and growth.
- Experience in business development, relationship-based sales, interior design, construction, luxury retail, hospitality or another client-focused industry is considered an asset, but your ability to connect with people and earn trust is what matters most.

Why Join Trail Appliances?

- A respected brand with an outstanding reputation in the marketplace.
- Access to world-class appliance brands and inspiring showroom environments.
- Comprehensive onboarding, coaching and ongoing professional development.
- A collaborative culture where Designer Sales, showroom teams, operations and supplier partners work together to deliver exceptional customer experiences.
- The opportunity to build your own network and become a recognized member of your local design community.

Ready to Build Something Meaningful? If you're passionate about building meaningful relationships, creating opportunities, and helping bring exceptional homes to life, we'd love to hear from you.

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

## About Trail Appliances Ltd.

## Company Overview
- **One-liner**: Trail Appliances Ltd. is Western Canada’s leading independent appliance retailer, selling home and kitchen appliances from over 55 brands, complemented by in-house delivery and support.
- **Entity Type**: Private (Privately Held, Family-Owned)
- **Headquarters**: Richmond, British Columbia, Canada
- **Founded**: 1974
- **Founders**: The Broderick family (founders; the business remains family-owned)

## Core Business
- **Primary Industry**: Retail (Home Appliances)
- **Target Customers**: B2C (homeowners, renters), B2B (builders, developers, interior designers), and SMB (property managers).
- **Mission/Purpose Statement**: To enhance the quality of life for Canadian families by creating special moments at home — making shopping ridiculously easy and inspiring possibilities.

## Products & Services
- **Retail Sales**: In-showroom and online sales of refrigerators, washers, dryers, ranges, dishwashers, and small appliances from 55+ brands (e.g., Miele, Bosch, Samsung, LG). Includes design consultations, financing, and a free premium delivery service.
- **Builder Division (Single Family, Multi-Family, Apartment Replacement)**: Project-based sales and specification support for new construction and multi-family developments.
- **Designer Sales**: Dedicated relationship-based support for interior designers and architects, including early-stage project specification and product sourcing.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Private company)
- **Key Metric**: Annual revenue not disclosed; employs 307 people ([LinkedIn](https://ca.linkedin.com/company/trail-appliances)) — down 1.3% year-over-year.
- **Notable Investors**: No institutional investors — the company is family-owned.
- **Growth Signals**: 50+ year legacy, trusted as Western Canada’s top independent appliance retailer. Active hiring: 21 open job postings (up 61.5% year-over-year, as of late 2025). Recently celebrated its 50th anniversary. Operates 10 showrooms, 3 clearance centres, and 4 offices.

## Competitive Advantages
- **Local Expertise, National Scale**: A family-owned independent with showrooms full of thousands of appliances and a well-trained team — “so buying appliances is as easy as using them.”
- **End-to-End Service**: In-house delivery, customer support, and appliance technicians. This vertical integration reduces friction and builds loyalty.
- **50+ Years of Trust**: Strong reputation in British Columbia, with many employees staying 10–15+ years, and a deep network with builders and designers.
- **Family Culture**: “We're entrepreneurial, driven, and maybe a little appliance-obsessed.” High staff retention and a people-first ethos differentiate from big-box competitors.

## Strategic Focus
- **Deepening Builder & Designer Relationships**: Active hiring for District Sales Manager (Multi-Family Builder Sales) and Designer Sales roles shows priority on business development.
- **Operational Excellence**: Investing in logistics, delivery, and warehouse operations to maintain “stress-free delivery” and “fast, reliable service.”
- **Talent Attraction & Retention**: Actively growing headcount (job postings up 61.5% YoY), with emphasis on learning & development and a supportive culture.

## Why Work Here
- **People-First Culture**: “Caring, integrity, innovation, authenticity, and determination” are cornerstones. Many employees stay for 10, 15, even 30+ years.
- **Hybrid/On-Site Mix**: Roles range from on-site (warehouse, delivery, sales support) to hybrid (e.g., Senior Credit Manager) and permanent office positions. The Richmond HQ operates on a hybrid schedule for eligible roles.
- **Growth & Development**: 50th anniversary celebrations highlighted a strong commitment to learning and development. Roles span sales, operations, logistics, finance, HR, and leadership.
- **Benefits**: Competitive compensation and benefits package. Free premium delivery for customers is mirrored by investment in delivery teams (real-time tracking, in-house fleet). Perks include a family-oriented atmosphere and entrepreneurial spirit.
- **Awards & Recognition**: regularly delivers exceptional results and is recognized as “BC’s Most Loved Appliance Retailer.” Work environment is low-pressure and supportive.

## Sources
1. [trailappliances.com - BC Careers Page](https://www.trailappliances.com/bc/p/careers)
2. [Lever.co - Trail Appliances Job Board](https://jobs.lever.co/trailappliances)
3. [LinkedIn - Trail Appliances Company Page](https://ca.linkedin.com/company/trail-appliances)
4. [trailappliances.com - BC Homepage](https://www.trailappliances.com/bc/)
5. [Workable - Trail Appliances Job Board](https://apply.workable.com/trail-appliances-2/)

## Other roles at Trail Appliances Ltd.

- [Office Administrator (Part-Time) - Surrey (0926)](https://feeny.ai/job/office-administrator-part-time-surrey-0926-trail-appliances-ltd-6750-king-rzt9d50445m2) — 6750 King George Blvd Surrey, Canada
- [Delivery Assistant - Victoria (0926)](https://feeny.ai/job/delivery-assistant-victoria-0926-trail-appliances-ltd-2360-millstream-rd-fx0gkg3n6cxx) — 2360 Millstream Rd Langford, Canada
- [Call Centre Agent (Service & Repair) - Delta (926)](https://feeny.ai/job/call-centre-agent-service-repair-delta-926-trail-appliances-ltd-820-cliveden-mqrzpx7pbz0w) — 820 Cliveden Place Delta, Canada
- [Warehouse Associate - Nanaimo (0926)](https://feeny.ai/job/warehouse-associate-nanaimo-0926-trail-appliances-ltd-nanaimo-3a4kvc1tna5f) — Nanaimo, BC
- [Warehouse Associate - Langford (0926)](https://feeny.ai/job/warehouse-associate-langford-0926-trail-appliances-ltd-2360-millstream-rd-ecsw3ax30gkm) — 2360 Millstream Rd Langford, Canada
- [Appliance Sales Representative](https://feeny.ai/job/appliance-sales-representative-trail-appliances-ltd-6750-king-george-blvd-surrey-wm4kr9xq0qvq) — 6750 King George Blvd Surrey, Canada
- [Office Administrator (Full time contract) - Victoria (0926)](https://feeny.ai/job/office-administrator-full-time-contract-victoria-0926-trail-appliances-ltd-2360-s2e04an1bfep) — 2360 Millstream Rd Langford, Canada
- [Delivery Assistant - Nanaimo (0926)](https://feeny.ai/job/delivery-assistant-nanaimo-0926-trail-appliances-ltd-nanaimo-krgezh9b1f4n) — Nanaimo, BC
- [Reverse Logistics Warehouse Admin (0926)](https://feeny.ai/job/reverse-logistics-warehouse-admin-0926-trail-appliances-ltd-kelowna-jgf62q59rf7y) — Kelowna, BC
- [Appliance Sales Representative](https://feeny.ai/job/appliance-sales-representative-trail-appliances-ltd-34314-marshall-rd-101-g2kh3pte6vqv) — 34314 Marshall Rd #101 Abbotsford, Canada