---
title: 'Desktop Administrator at MBH Architects'
canonical: 'https://feeny.ai/job/desktop-administrator-mbh-architects-new-york-9jtjc4hea3fc'
type: 'job'
last_seen: '2026-09-06'
---

# Desktop Administrator at MBH Architects

- **Company:** MBH Architects
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/mbh-architects/d4b5470b-93e7-4624-b5d6-380abbe56e11

## Job description

We are seeking a detail oriented and technically savvy Desktop Administrator to join our IT Team in our New York City Office. In this role, you will provide IT support both on-site and virtually to end-users locally and globally. This role requires on-site presence 5 days a week.

MBH is an equal opportunity employer that values diversity, equity, & inclusion in the workplace. To request a reasonable accommodation during the interview process, please email resumes@mbharch.com.

## What You'll Do

- Troubleshoot software and hardware end-user issues utilizing the team’s ticketing system
- Push routine software updates and patches for both PC and Mac products to maintain security and performance
- Set up new hires for success through deployment of equipment, software, and server access; lead comprehensive IT onboarding meetings with new hires
- Offboard employees by revoking systems access, updating security protocols, and collecting firm equipment
- Manage physical workspace logistics through computer and phone equipment moves, desk height adjustments, and ergonomic equipment installations
- Procure and manage IT supplies such as printers, laptops, computer parts, peripherals, and ergonomic equipment; maintain real-time inventory of hardware and software assets
- Prepare A/V capabilities and provide technical support for critical presentations and firm-wide meetings
- Will be required to lift items up to 30 lbs and work in physically constrained positions, including accessing areas under desks

## Minimum Qualifications

- Experience managing IT helpdesk ticket lifecycles and prioritizing requests in a fast-paced environment
- Direct experience working within modern ITSM or Service Desk systems to track, document, and report on IT tasks
- Excellent customer service including the ability to communicate technical solutions clearly and empathetically to users of all technical skill levels
- Advanced knowledge of MS Office 365 administration, including Outlook and Teams
- Hands-on experience with disk imaging tools and the automated deployment of standardized OS builds
- Ability to clearly document technical processes through concise user guides and internal SOPs to build a robust knowledge base
- Experience with MacOS is nice to have

## Benefits

- 100% Paid Employee Medical, Dental, and Vision Insurance
- 401k Profit Sharing
- Paid Holidays, Vacation, Volunteer, and Sick Time Off
- Professional development stipend
- LinkedIn Learning and Hone classes
- Hybrid work stipend, office snacks, and monthly lunches
- Commuter Benefits
- Flexible Spending Accounts
- Company sponsored Life, AD&D, and Disability Insurance

## About MBH Architects

MBH Architects offers the best of both worlds: the resources of a top-tier firm with the supportive culture of a close-knit team. With offices in the San Francisco Bay Area, New York, Denver, Mumbai, and Bengaluru, we provide hybrid flexibility and global reach.

Our success is built on meaningful collaboration and continuous education. Through integrated services (architecture, environmental graphics, fixture and interior design), we deliver world-class projects, including multi-family housing, labs, retail experiences for iconic brands, and many more. We believe great work happens when people feel supported and inspired.

What sets us apart? A strong sense of community, dedication to sustainability and social impact, and a culture that celebrates creativity and connection—whether through design competitions or our legendary waffle-offs.

If you are passionate about your work, and strive for excellence in everything you do, MBH Architects could be the perfect fit for you.

## About MBH Architects

## Company Overview
- **One-liner**: MBH Architects is a full-service architecture and integrated design firm specializing in retail, restaurant, multi-family housing, mixed-use, hospitality, workspace, healthcare, and lab projects across 96+ countries.
- **Entity Type**: Private (Minority-Owned Business Enterprise)
- **Headquarters**: Alameda, California, United States
- **Founded**: 1989
- **Founders**: Founding Principals include Dennis Heath, along with two other architects (names not publicly listed) [mbharch.com](https://www.mbharch.com/about)

## Core Business
- **Primary industry**: Architecture and Planning
- **Target customers**: B2B – enterprise clients, real estate developers, retail brands, hospitality operators, and institutional organizations
- **Mission statement**: “To provide an integrated approach to design that is economically and environmentally feasible and socially responsible” [mbharch.com](https://www.mbharch.com/about)

## Products & Services
- **Architecture**: Full-service architectural design for commercial, residential, and institutional projects.
- **Integrated Services**: Environmental graphics, fixture design, interior design, and branding – delivered as a unified offering [mbharch.com](https://www.mbharch.com/).
- **Specialty Sectors**: Retail, restaurant, multi-family housing, mixed-use, hospitality, workspace, healthcare, and laboratory [mbharch.com](https://www.mbharch.com/).

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Annual Revenue of **USD 32.7 million** (latest available) [linkedin.com](https://www.linkedin.com/company/mbh-architects)
- **Key Metric**: Headcount of **207 employees** (+4.9% YoY) [linkedin.com](https://www.linkedin.com/company/mbh-architects)
- **Notable Clients/Partners**: Apple, Gap Inc., Ross Stores, Tesla, Perkins&Will, Gensler, WD Partners (based on talent movement patterns) [linkedin.com](https://www.linkedin.com/company/mbh-architects)
- **Growth Signals**: 20 active job postings (yearly increase of +400%); offices in 6 countries (US, India, Nicaragua, Pakistan, Tunisia, Mexico); ranked #6 among Top Retail Design firms [mbharch.com](https://www.mbharch.com/); over 10,000 projects completed [mbharch.com](https://www.mbharch.com/about)

## Competitive Advantages
- **Minority-Owned Business Enterprise (MBE)** status – differentiator for clients seeking diversity in their supply chain.
- **Decades-long client relationships** – firm emphasizes “ability to form decades-long client relationships built on communication, trust, and results” [mbharch.com](https://www.mbharch.com/).
- **Global reach with local presence** – offices in San Francisco Bay Area, New York, Denver, Mumbai, and Bengaluru enable delivery across 96+ countries.
- **Integrated services model** – architecture, environmental graphics, fixture design, and interior design under one roof, reducing coordination friction.

## Strategic Focus
- **Integrated design approach** – combining architecture with branding, graphics, and interior design to deliver holistic client solutions.
- **Sustainability and social responsibility** – commitment to economically and environmentally feasible design [mbharch.com](https://www.mbharch.com/about).
- **Global expansion** – already operating in 6 countries, with continued hiring in India and the US.
- **Talent development** – emphasis on mentorship, licensure support, and continuing education as a daily priority [mbharch.com](https://www.mbharch.com/careers).

## Why Work Here
- **Culture**: Collaborative, supportive, and “grounded by the belief that we are stronger as a team than as individuals” [mbharch.com](https://www.mbharch.com/about). Employees describe a “sense of team, family, and belonging” [mbharch.com](https://www.mbharch.com/careers).
- **Hybrid/Remote Policy**: Hybrid flexibility across offices; remote work is not explicitly described but multiple locations imply some location-based flexibility [mbharch.com](https://www.mbharch.com/jobs).
- **Perks**: Paid vacation & sick time, medical & dental, retirement plan, licensure mentorship, onsite wellness options (some locations), commuter benefits [mbharch.com](https://www.mbharch.com/careers).
- **Engineering/Design Culture**: Strong focus on continuing education seminars, onsite training, vendor/consultant presentations, and on-the-job mentoring. Daily priority on professional growth [mbharch.com](https://www.mbharch.com/careers).
- **Employee Rating**: 3.7/5.0 on LinkedIn (99 reviews); Culture rated 4.0, Work-Life 3.8, Career 3.3, Compensation 2.8 [linkedin.com](https://www.linkedin.com/company/mbh-architects).

## Sources
1. [mbharch.com – Homepage](https://www.mbharch.com/)
2. [mbharch.com – About](https://www.mbharch.com/about)
3. [mbharch.com – Careers](https://www.mbharch.com/careers)
4. [mbharch.com – Jobs](https://www.mbharch.com/jobs)
5. [linkedin.com – MBH Architects Company Page](https://www.linkedin.com/company/mbh-architects)

## Other roles at MBH Architects

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