---
title: 'Developer Success Engineer at LiveKit'
canonical: 'https://feeny.ai/job/developer-success-engineer-livekit-ireland-byvfxtd0q35d'
type: 'job'
last_seen: '2026-10-18'
---

# Developer Success Engineer at LiveKit

- **Company:** LiveKit
- **Location:** Ireland
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-08
- **Last confirmed live:** 2026-10-18
- **Apply:** https://jobs.ashbyhq.com/livekit/f016e771-0be2-4dd7-820d-af360d0d7402

## Job description

## About LiveKit

LiveKit is building the infrastructure layer for the agentic era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe AI agents in production. Founded in 2021, LiveKit powers voice and agentic AI applications for OpenAI, Salesforce, Spotify, Meta, and tens of thousands of other developers, collectively facilitating billions of calls each year.

## About This Role

This isn't one of those situations where we tack "engineer" onto the back of every role at LiveKit. No. We're actually looking for an engineer*. A rare type of engineer that cares about talking to and advocating for customers, helping unblock them by fixing bugs or writing up sample code, and providing customers with guidance, pointers and support. We say rare because in our experience, most engineers aspire to architect large-scale systems or tackle deeply technical problems. Said differently, most engineers want to have influence over the technology they work on or with. There's nothing wrong with that — we love hardcore engineers, and there are many at LiveKit. But this time, we're looking for a new teammate that wants to have influence over our product and business. If you'd be energized by seeing a developer or team flip a LiveKit integration from staging to production — secretly satisfied in knowing you helped make it possible — you are perfect for this.

You'll Thrive Here If You:

- are an engineer at heart, and don't mind reading more code than you write
- are a natural teacher who finds joy in helping others learn and succeed
- can break down complex technical concepts in a way that's easily understood by others
- enjoy learning new programming languages quickly and prototyping
- care deeply about the developer experience and the success of the people building on our platform
- have excellent spoken and written English

## What You'll Do

- Support and work directly with developers, teams, and companies building with LiveKit, both commercially and in the community
- Triage, file, and fix bugs, respond to support tickets, write sample and production-quality code, and update documentation and technical guides in service of customers
- Collaborate and support community efforts, specifically around technical issues
- Regularly meet with and follow up with LiveKit customers to ensure their continued success on the platform
- Partner closely with Sales, BD, and Partnerships teams on strategy and support them in customer conversations

## Who You Are

- A practicing engineer with demonstrated ability to build, ship, and debug production software
- Comfortable working across an unfamiliar codebase to diagnose and resolve customer issues
- A clear written and verbal communicator who can adapt your message to technical and non-technical audiences
- Curious, fast-learning, and energized by ambiguity
- Customer-focused — you feel the difference between solving a ticket and solving the underlying problem

## Nice to Have

- You've literally done this role before
- Experience working with a community of developers
- Contributions to open source
- You've built something with LiveKit
- You're multilingual — LiveKit has users around the world

Our Commitment to You

- An opportunity to build something truly impactful to the world
- Contribute to open source alongside world-class engineers
- Competitive salary and equity package
- Health, dental, and vision benefits
- Flexible vacation policy

LiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact recruiting@livekit.io.

## About LiveKit

## Company Overview
- **One-liner**: LiveKit provides an open-source framework and cloud platform for building, deploying, and scaling voice, video, and physical AI agents.
- **Entity Type**: Private (Series C)
- **Headquarters**: San Jose, California, United States
- **Founded**: 2021
- **Founders**: David Zhao (Co-Founder and CTO)

## Core Business
- **Primary industry/industries**: Developer Infrastructure, Real-Time Communications (RTC), Voice AI, Video AI, Robotics
- **Target customers**: B2B; Developers, AI labs, robotics teams, and enterprises (including Fortune 500 companies) building real-time multimodal AI applications.
- **Mission or purpose statement**: To build the infrastructure for the voice-driven era of computing, making it possible for every developer to build AI that can interact with the world in real time.

## Products & Services
- **LiveKit Cloud**: A hosted, managed platform for deploying and scaling AI agents globally. It provides a global real-time media server network with sub-1000ms latency and 99.99% uptime, handling millions of concurrent calls. Includes telephony integration (phone numbers, SIP), full-stack observability, and an inference gateway for TTS, LLM, and STT models.
- **LiveKit Agents Framework**: An open-source, high-level framework (Python/Node.js) for building AI agents. It includes tools for automatic turn detection, interruption handling, voice activity detection (VAD), and a plugin system for connecting to various AI providers.
- **LiveKit Server (Open Source)**: The core open-source WebRTC Selective Forwarding Unit (SFU) that orchestrates real-time communication. Can be self-hosted or used with LiveKit Cloud.
- **Integration Services**: Telephony (PSTN/SIP connectivity), Egress (recording and streaming), and Ingress (external media streams).
- **Client SDKs**: Real-time SDKs for Web, Swift, Android, Flutter, React Native, Unity, Python, Node.js, Rust, C++, and ESP32.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed. Total funding is $181M.
- **Key Metric**: Total Funding of $181M. Over 2.5 billion calls powered annually. Over 300,000 developers use the platform.
- **Notable Investors/Partners**: Index Ventures (led Series C), Altimeter Capital (led Series A), Redpoint (led Seed). Angel investors include Elad Gil, Jeff Dean (Chief Scientist, Google), Aravind Srinivas (CEO, Perplexity), Guillermo Rauch (CEO, Vercel), Amjad Masad (CEO, Replit), Mati Staniszewski (CEO, ElevenLabs), Erik Bernhardsson (CEO, Modal), Logan Kilpatrick (Product Lead, Google DeepMind), Rohan Anil (Researcher, Anthropic), Garrett Camp (Founder, Uber), Ev Williams (Founder, Twitter), and Justin Kan (Founder, Twitch). Key customer: OpenAI (built ChatGPT’s Advanced Voice on LiveKit Cloud).
- **Growth Signals**: Rapid headcount growth (+7.1% monthly). Raised a $100M Series C in January 2026. Expanded from a WebRTC livestreaming project to the default infrastructure layer for voice AI. Operates in 12 countries. SOC 2 Type 2 and HIPAA compliant.

## Competitive Advantages
- **Open-Source Foundation**: A large and active open-source community (over 300,000 developers) creates a strong ecosystem and lowers the barrier to entry.
- **Full-Stack Platform**: Provides everything from the media server and client SDKs to the agent framework, inference gateway, and telephony integration, offering a unified, end-to-end solution.
- **Proven at Scale**: Powers billions of calls annually for the world’s leading AI companies, including OpenAI’s Advanced Voice Mode, demonstrating extreme reliability and performance.
- **Global Infrastructure**: A global network of media servers ensures low latency (<1000ms) and high uptime (99.99%) for real-time voice and video applications.
- **Enterprise-Grade Compliance**: SOC 2 Type 2, HIPAA, and GDPR compliant, making it suitable for regulated industries.

## Strategic Focus
- **Voice-First AI Infrastructure**: Doubling down on being the default platform for the emerging voice-driven computing paradigm.
- **Expanding the Agent Ecosystem**: Continuously improving the Agents framework, adding new plugins, and supporting more AI models and hardware (including robotics).
- **Scaling the Cloud Platform**: Investing in global infrastructure to handle increasing demand and maintain performance as usage grows.
- **Enterprise Adoption**: Targeting Fortune 500 companies and regulated industries by emphasizing compliance, security, and reliability.

## Why Work Here
- **High-Impact Work**: Build the core infrastructure powering the next generation of AI applications used by millions. Employees work on challenging problems in distributed systems, real-time media, and AI.
- **Strong Engineering Culture**: A technical team with a high density of senior engineers. The tech stack is modern and includes Go, Rust, Python, TypeScript, WebRTC, Kubernetes, and various AI/ML tools.
- **Remote-First with Hubs**: The company is remote-first but has a hybrid hub in San Francisco. Employees are distributed across 12 countries including the US, Canada, Germany, UK, and India.
- **Top-Tier Investors & Advisors**: Backed by the best investors and advised by leaders from Google, OpenAI, and other top AI companies, providing a strong network and strategic direction.
- **Growth Trajectory**: The company is in a high-growth phase (recent $100M Series C, rapid hiring), offering significant career growth opportunities.
- **Culture**: Described as having a 5.0/5.0 employer rating on LinkedIn, with high marks for work-life balance, compensation, and career development. The company values "crazy ones" who want to build the future.

## Sources
1. [livekit.com](https://livekit.com/)
2. [livekit.com/about](https://livekit.com/about)
3. [livekit.com/careers](https://livekit.com/careers)
4. [linkedin.com/company/livekitco](https://www.linkedin.com/company/livekitco)
5. [docs.livekit.io](https://docs.livekit.io/intro/about/)

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