--- title: 'DevOps Engineer, Actimize at NICE' canonical: 'https://feeny.ai/job/devops-engineer-actimize-nice-pune-479k9xep1xea' type: 'job' last_seen: '2026-09-22' --- # DevOps Engineer, Actimize at NICE - **Company:** NICE - **Location:** Pune, India - **Posted:** 2026-09-21 - **Last confirmed live:** 2026-09-22 - **Apply:** https://boards.eu.greenhouse.io/nice/jobs/4980868101?gh_jid=4980868101 ## Job description At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? Within Actimize, the AI and Analytics Team is developing the next generation advanced analytical cloud platform that will harness the power of data to provide maximum accuracy for our clients’ Financial Crime programs. As part of the PaaS/SaaS development group, you will be responsible for developing this platform for Actimize cloud-based solutions and to work with cutting edge cloud technologies. How will you make an impact? NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions & has been consistently ranked as number one in the space At NiCE Actimize, we recognize that every employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation, and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization. This new SaaS platform will enable our customers (some of the biggest financial institutes around the world) to create solutions on the platform to fight financial crime. Have you got what it takes? - Participate in the design and implementation of major shared infrastructure components to improve the availability and scalability of our services - Implement & Improve CI CD infrastructure and practices - Partner with engineering teams to ensure customer success - Build tooling and automation to support and increase the accessibility of our platform with the goal of increasing the velocity of our product engineering teams - Implement/Improve system monitoring, alerting & observability - Build & maintain high available systems - Pitching ideas & continuous innovating, taking team & project to next level - Drive regular communication to senior management that includes roadmaps, progress reports, risks and change requests - Work and collaborate in multi-disciplinary Agile teams, adopting Agile spirit, methodology and tools. Qualifications: - Bachelor’s degree in computer science/relevant course - 2-4 years of experience working in DevOps role for AWS - Strong proficiency in creating and managing the CICD infrastructure using Jenkins and Terraform - Automation for the build and deployment pipelines which support deploying infrastructure in multiple regions of AWS - Strong communication and organizational skills - In depth and hands-on experience working with AWS - Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins, Docker, Kubernetes and Artifactory Must have Skills: - Extensive exposure to DevOps practices & tools especially using Terraform and Jenkins - Good understanding of software development best practices from appropriate testing paradigms to effective peer code reviews and resilient architectures - Hands-on experience with Infrastructure as Jenkins Code and CI/CD technologies - In depth and hands-on experience working with AWS, with good understanding of AWS networking - Experience with large complex data ecosystems and data quality and lifecycle issues - Problem-solving, troubleshooting and bug fixing skills - Experience working on a Scrum Team in an Agile delivery environment - Candidate must have displayed proactiveness and ownership. - Must have delivered the applications which are performant, resilient and efficient from cost and operations perspective - Good understanding of Cloud Security & Cloud Costing - Prior experience with SaaS, PaaS and IaC development is preferred. Technical Skills: Must Have: - Infra automation Tools: Terraform, Basics of ansible - CI CD: Jenkins - Cloud Platform: AWS - Version Control Systems: GitHub - Programming: Python, Unix Shell Script, Powershell - Networking: VPCs, Routing, DNS, Transit Gateways, Load Balancers - Containers: Kubernetes, Docker - Operating System: Linux and Windows Nice to have: - Container: Helm - Experience: Multi-region deployment on AWS - Experience: Cost Optimization on AWS What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID:11745 Reporting into: GROUP MANAGER Role Type: INDIVIDUAL CONTRIBUTOR ## About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. ## About NICE ## Company Overview - **One-liner**: NICE provides AI-powered cloud platforms that automate customer service and workforce engagement, enabling organizations to deliver extraordinary customer experiences. - **Entity Type**: Public (NASDAQ: NICE) - **Headquarters**: Ra'anana, Israel (Global HQ); Hoboken, New Jersey, USA (Americas HQ) – locations listed in careers page indicate dual HQ presence. - **Founded**: Not explicitly stated in provided search results (commonly known as 1986, but no source in this data) - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industries**: Contact center software, customer experience (CX) automation, workforce engagement management, financial crime and compliance (via NICE Actimize), public safety (policing and criminal justice). - **Target customers**: B2B – enterprise, mid-market, and small-to-medium businesses across industries; also government and financial institutions. - **Mission/purpose**: To transform the world with AI that puts people first – automating engagements into proactive, safe, intelligent actions. ## Products & Services - **NICE CXone**: Cloud-native contact center as a service (CCaaS) platform with AI-powered self-service, routing, workforce engagement management, and analytics. - **NICE Actimize**: Financial crime, risk, and compliance solutions for over 1,000 financial institutions. - **NICE Inform / Justice**: Solutions for public safety, policing, and criminal justice operations (30,000+ agencies). - **AI & Automation Layer**: Purpose-built CX AI embedded across all products, including proactive AI agents, knowledge management, and digital self-help across 30+ channels. ## Market Standing - **Valuation/Market Cap**: Not directly provided in search results. - **Key Metric**: Annual Revenue (Non-GAAP) of **$2.735 billion** (FY 2024), with 15% year-over-year growth. - **Notable Investors/Partners**: Not listed in provided materials; however, NICE has a large partner ecosystem and is trusted by over 27,000 customers, including >85% of the Fortune 100. - **Growth Signals**: - 10,000+ employees, including >3,000 software engineers and 650 AI engineers. - Named a Leader in Gartner Magic Quadrant for CCaaS for 11th consecutive year (2025). - Forrester Research named NICE the industry CCaaS Leader with strongest offering and strategy. - 25 billion+ interactions powered annually. - Strong financials: Non-GAAP operating income of $850M (31.1% margin), cash from operations $833M. ## Competitive Advantages - **30+ years of leadership** in the contact center and CX space with a proven track record of enabling digital transformations. - **Massive R&D investment**: >3,300 R&D professionals and 650 dedicated AI engineers; 195+ patents. - **Comprehensive, unified suite**: Combines AI self-service, routing, workforce management, and analytics on one cloud-native platform. - **Global scale**: 27,000 customers across 150+ countries, 27 local offices. - **Partner community**: Industry’s largest community of CX partners for customization and extension. ## Strategic Focus - Deepening AI-native capabilities (proactive agents, automation at scale). - Expanding digital-first contact center adoption and migrating on-premise customers to cloud. - Targeting vertical markets (financial services, public safety) with specialized solutions. - Continued investment in R&D and innovation – maintaining market leadership in CCaaS and workforce engagement. ## Why Work Here - **Culture**: “Based on respect and teamwork”, strives for excellence, encourages out-of-the-box thinking and rewards excellence – both individual and collective growth. - **Flexibility**: NiCE-FLEX hybrid model (2 days in office, 3 days remote) for most roles; fully remote options for customer-facing positions. - **Learning & Development**: Comprehensive online learning platforms, external certifications, conferences, leadership workshops, and an annual global career development event. - **Internal mobility**: Strongly encouraged – employees can move to new roles, relocate internationally, or pivot to new disciplines. - **Benefits**: Comprehensive health insurance (including family), pension schemes, flexible working hours, global and local holiday celebrations, awards and competitions, and a strong focus on health & safety. - **Employee Voice**: Regular, confidential engagement surveys managed by an external firm to continuously improve the employee experience. - **Global community**: Involved in local communities, including the NiCE Code: Coda mentorship program for young girls in coding. ## Sources 1. [NICE Careers Page](https://www.nice.com/careers) 2. [Working @ NiCE](https://www.nice.com/company/corporate-responsibility/working-at-nice) 3. [About NiCE](https://www.nice.com/company/about-us) 4. [NICE Corporate Overview (PDF, Dec 2025)](https://resources.nice.com/wp-content/uploads/2025/12/NiCE-Corporate-Overview-Dec-2025.pdf) 5. [Careers – Apply](https://www.nice.com/careers/apply) ## Other roles at NICE - [Senior Services Program Manager, Actimize (LMS Administrator)](https://feeny.ai/job/senior-services-program-manager-actimize-lms-administrator-nice-pune-fd5304d33edt) — Pune, India - [Professional Services Engineer, Actimize](https://feeny.ai/job/professional-services-engineer-actimize-nice-pune-tx5t4kq73xz7) — Pune, India - [Director, Portfolio Solution Engineering](https://feeny.ai/job/director-portfolio-solution-engineering-nice-mumbai-qh64c0gnvmpy) — Mumbai, India - [Portfolio Pre-Sales Consultant, Actimize](https://feeny.ai/job/portfolio-pre-sales-consultant-actimize-nice-japan-daxpnhrbpwxa) — Japan - [Dedicated Support Engineer](https://feeny.ai/job/dedicated-support-engineer-nice-united-states-hoboken-nj-qdn3ervvpprk) — United States / Hoboken, NJ - [Team Lead, Technical Support](https://feeny.ai/job/team-lead-technical-support-nice-united-kingdom-6vwxkqyvq6ad) — United Kingdom - [Manager, Sales Development](https://feeny.ai/job/manager-sales-development-nice-united-states-atlanta-ga-abkwacs2ry4a) — United States / Atlanta, GA - [Senior Business Analyst, Actimize (Payments & financial Fraud)](https://feeny.ai/job/senior-business-analyst-actimize-payments-financial-fraud-nice-pune-dd2z06nb78sj) — Pune, India - [Senior Business Analyst, Actimize_(AML Expert)](https://feeny.ai/job/senior-business-analyst-actimize-aml-expert-nice-pune-8k5h914a5mt8) — Pune, India - [Senior Sales Engineer - AI Agents (Poland, CEE)](https://feeny.ai/job/senior-sales-engineer-ai-agents-poland-cee-nice-germany-0yhp0rs74zeg) — Germany