--- title: 'DevOps Engineer at HRS' canonical: 'https://feeny.ai/job/devops-engineer-hrs-mohali-2cxkpq6h0pqr' type: 'job' last_seen: '2026-10-19' --- # DevOps Engineer at HRS - **Company:** HRS - **Location:** Mohali, India - **Employment:** full-time - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-10-19 - **Apply:** https://jobs.ashbyhq.com/hrs/7867ec0d-c3b9-4450-829d-8b20aea95726 ## Job description Title- DevOps Engineer Location- Mohali, India ## HRS AS A COMPANY HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travellers Stay, Work, and Pay. ProcureTech digitally revolutionises lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations. TravelTech redefines the online lodging experience, offering personalised content from selection to check-in, ensuring an unparalleled journey for corporate travellers. In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travellers and hoteliers. Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value. HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains. Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide. ## BUSINESS UNIT The HRS AI Workflow team serves as a pivotal force in transforming customer support by harnessing the power of advanced AI technologies. Our primary goal is to enhance customer satisfaction by providing swift, intelligent solutions to inquiries, ensuring a seamless experience across all channels. By focusing on proactive support and personalised interactions, we empower customers to resolve issues autonomously, significantly reducing response times and minimising frustration. Through continuous improvement and real-time insights, the AI Workflow team plays a crucial role in elevating service quality, allowing our support agents to concentrate on complex tasks that drive operational excellence and foster innovation. ## POSITION We are seeking a Cloud Infrastructure Engineer to architect, implement, and maintain our AWS-centered cloud infrastructure. This role is vital in ensuring the scalability, reliability, security, and performance of our AI-driven customer support platform. The Cloud Infrastructure Engineer must have strong hands-on experience with AWS and will be responsible for designing and managing AWS cloud resources, implementing infrastructure as code, and establishing robust CI/CD pipelines. This position requires deep expertise in AWS cloud technologies and DevOps practices to support our mission of delivering exceptional customer service through technological innovation. ## PERSPECTIVE HRS is, at its heart, a platform company. To provide the market-leading Lodging-as-a-Service platform, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling corporates worldwide to create a unique lodging experience for their employees. We look at HRS as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues. We’re a highly cross-functional organisation and view that as part of the fun: we design our space to encourage as much collaboration as possible. We also have a culture of transparency that we carry through to communication, ensuring that colleagues all around the world have the information they need to make good local decisions. ## CHALLENGE - Cloud Architecture: Design and implement scalable cloud infrastructure including AWS services to support our AI-driven support platform. Integrate multi-vendor SaaS solutions for call centers, chat platforms, email services, CRMs, and product log systems. - Infrastructure Management: Develop and maintain infrastructure as code (IaC) using tools like Terraform or CloudFormation. - Pipeline Development: Create and optimize CI/CD pipelines to ensure efficient deployment and delivery of applications. - Container Orchestration: Manage containerization strategies using Docker and Kubernetes for microservices architecture. - Performance Optimization: Monitor and optimize cloud resource utilization and application performance. - Monitoring Implementation: Set up comprehensive monitoring and logging systems for infrastructure, applications, and integrated SaaS solutions. - Security Integration: Implement cloud security best practices and ensure compliance with security standards across cloud and SaaS platforms. - Cost Management: Optimize cloud resource allocation and manage infrastructure costs effectively. - Automation Development: Create automated solutions for infrastructure management, deployment processes, and SaaS integration workflows. - Disaster Recovery: Design and implement backup and disaster recovery strategies for critical systems and integrated SaaS solutions. - SaaS Integration and API Management: Integrate and manage multiple SaaS solutions using APIs and integration tools. Implement API gateways, service meshes, and API management platforms for secure and reliable communication. - Data Integration and Workflow Orchestration: Enable seamless data flow between SaaS solutions, AI platform, and internal systems using data integration techniques and workflow orchestration tools. - AWS-Centered Cloud Strategy: Design and implement AWS-first cloud architectures, integrating SaaS solutions and selected external systems where required while keeping AWS as the primary infrastructure foundation. - Identity and Access Management (IAM): Implement and manage IAM solutions across multiple cloud providers and SaaS platforms, ensuring secure access control and data privacy. Implement federated identity management and single sign-on (SSO) solutions. - Observability and Monitoring: Set up comprehensive observability and monitoring solutions that span across cloud infrastructure, SaaS solutions, and internal systems, enabling end-to-end visibility and troubleshooting. Utilize distributed tracing and log aggregation tools. FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH... - Educational Background: Bachelor's degree in Computer Science, Information Technology, or related field; AWS certifications are required, with preferred examples including AWS Certified Solutions Architect, AWS Certified SysOps Administrator, AWS Certified DevOps Engineer, and Certified Kubernetes Administrator (CKA). - Professional Experience: Minimum 5 years of experience in cloud infrastructure, with a strong focus on AWS services. - AWS Expertise: Deep, hands-on experience with AWS services and best practices for scalable, secure, resilient cloud architecture. - Amazon EKS and Kubernetes: Strong hands-on experience designing, deploying, operating, and optimizing Kubernetes workloads on Amazon EKS, including cluster architecture, node groups, networking, IAM integration, autoscaling, ingress, service mesh, Helm, GitOps, observability, and production-grade reliability practices. - ML Application Deployment: Experience deploying, scaling, and operating machine learning applications in production using AWS-native services, container platforms, CI/CD pipelines, and model-serving best practices. - Agentic Application Infrastructure: Hands-on experience supporting agentic AI applications, including orchestration of AI agents, integration with LLM services, secure API connectivity, workflow automation, observability, and reliable production deployment patterns. - Infrastructure as Code: Strong experience with IaC tools (Terraform, CloudFormation) and version control systems. - DevOps Tools: Proficiency in CI/CD tools (Jenkins, GitLab CI) and practices. - Container Technology: Extensive experience with Docker, Kubernetes, and container orchestration. - Monitoring Skills: Experience with monitoring tools (New Relic, CloudWatch) and log management systems. - Scripting Abilities: Strong scripting skills in Python, Bash, or similar languages for automation. - Security Knowledge: Understanding of cloud security principles and compliance requirements. - Problem-Solving: Excellent analytical and troubleshooting skills for complex infrastructure issues. - Communication: Strong ability to collaborate with cross-functional teams and document technical solutions. - Agile Mindset: Experience working in agile environments with rapid deployment cycles. LOCATION, MOBILITY, INCENTIVE The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment is provided. ## About HRS ## Company Overview - **One-liner**: HRS is a global technology platform that reimagines corporate lodging and meetings management through an AI-powered end-to-end SaaS solution. - **Entity Type**: Private (Bootstrapped, owned by CEO Tobias Ragge) - **Headquarters**: Cologne, Germany - **Founded**: 1972 - **Founders**: Founded as a regional reservation service; current CEO and owner is Tobias Ragge ## Core Business - **Primary Industry**: Corporate travel management (lodging and meetings), Fintech (payment solutions), Sustainability tech (Green Stay Initiative) - **Target Customers**: B2B — Enterprise (Fortune 500), SMBs, and business travelers - **Mission/Purpose**: "To reinvent the way business travelers can STAY, WORK and PAY" by challenging legacy structures and over-engineered ecosystems. ## Products & Services - **[HRS Connect](https://corporate.hrs.com/)**: An all-in-one booking and procurement platform for lodging (transient, groups, longstay) and meetings. It connects to GDS, non-GDS, OTA, and direct inventory, automates rate filtering, rebooking, payment, and invoicing. - **[HRS Copilot](https://corporate.hrs.com/)**: A patent-pending AI-powered assistant that provides real-time, data-driven recommendations to optimize savings, compliance, traveler satisfaction, and carbon emissions. Integrates with existing tech stacks and expense systems. - **[HRS Green Stay](https://corporate.hrs.com/)**: An ISO 14067-certified initiative that provides science-based property-level data on water, waste, and energy consumption, enabling companies to report, reduce, and remove CO₂ emissions from hotel stays. HRS is a Climate Pledge signatory. - **[HRS Payment Solutions](https://corporate.hrs.com/)**: Automated payment and invoicing tools that include VAT reclaim, line-item invoice data, and credit card rebate optimization. ## Market Standing - **Valuation**: Not publicly available (privately held by CEO) - **Key Metric**: Annual Revenue not disclosed; the company serves **35% of Fortune 500 companies** [corporate.hrs.com](https://corporate.hrs.com/). - **Notable Investors/Partners**: HRS is privately owned. It partners with 200+ solutions (TMCs, OBTs, expense and payment systems). Strategic equity investment in Itelya for integrated payment solutions. - **Growth Signals**: - Recognized among **Germany’s TOP 100 Most Innovative Companies** [corporate.hrs.com](https://corporate.hrs.com/about). - Member of the **Global Sustainable Tourism Council**. - **EcoVadis Bronze Medal** (top 35% globally) for sustainability management. - Operates in **30 markets** globally including London, Milan, Mumbai, New York, Paris, San Francisco, Seoul, Tokyo, and Sydney [jobs.hrs.com](https://jobs.hrs.com/content/Our-history/?locale=en_US). ## Competitive Advantages - **Data-First Moat**: Their patented rate filter, automated rebooking, and Copilot AI generate unique, actionable data that creates lock-in with enterprise clients. - **End-to-End Automation**: Unlike traditional TMCs, HRS offers a fully automated process from procurement to payment and reclaim, reducing manual work and delivering VAT rebates. - **Sustainability Standard-Setting**: The Green Stay Initiative is a first-of-its-kind, science-based, ISO-certified tool that directly ties sustainability data into procurement decisions. - **50-Year Heritage + Startup Agility**: Described as a "50-year-old start-up," they combine the stability of a mature company with the innovation culture of a tech firm. ## Strategic Focus - **AI-First Transformation**: Deepening the role of Copilot to move from a booking tool to a strategic decision-making assistant for travel and procurement managers. - **Fintech Expansion**: Integrating payment and invoicing deeper into the platform to create a unified "stay, work, pay" experience (e.g., investment in Itelya). - **Net-Zero Leadership**: Pledging net-zero carbon emissions by 2040 (a decade ahead of the Paris Agreement) and scaling the Green Stay initiative globally. - **Platform Convergence**: Unifying lodging, meetings, and longstay under a single, seamless interface to increase adoption and spend visibility. ## Why Work Here - **Culture**: Described as a "tribe of Intrapreneurs" with a focus on entrepreneurship, passion, enthusiasm, and teaming. The CEO Tobias Ragge says: "Be a missionary, work hard, have fun, and make history" [jobs.hrs.com](https://jobs.hrs.com/content/Culture/?locale=en_US). - **Diversity**: Over **850 employees** representing **57 nationalities**, with a strong emphasis on DEI (Diversity, Equity, Inclusion) [jobs.hrs.com](https://jobs.hrs.com/content/Culture/?locale=en_US). - **Remote/Hybrid Policy**: Not explicitly stated as fully remote. The company operates from 30+ global markets (Cologne HQ, London, New York, San Francisco, etc.), suggesting a hybrid or in-office collaborative environment depending on role. - **Perks & Engineering Culture**: - Ranked among Germany’s TOP 100 most innovative companies, indicating strong R&D and engineering investment. - Culture of "learning from failure and scaling through operational excellence." - Opportunity to work on cutting-edge AI, fintech, and sustainability solutions at a global scale. - Young, agile environment with a 50-year history of stability. ## Sources 1. [corporate.hrs.com](https://corporate.hrs.com/) – Official corporate site (products, mission, partners) 2. [corporate.hrs.com/about](https://corporate.hrs.com/about) – About page (history, leadership, sustainability, DEI) 3. [jobs.hrs.com](https://jobs.hrs.com/content/Culture/?locale=en_US) – Culture and careers page 4. [jobs.hrs.com](https://jobs.hrs.com/content/Our-history/?locale=en_US) – History & team success factors 5. [jobs.ashbyhq.com/hrs](https://jobs.ashbyhq.com/hrs) – Official careers portal (Ashby) ## Other roles at HRS - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-hrs-mohali-s2tccsw1d8k6) — Mohali, India - [Product Marketing Manager - Payment (all genders)](https://feeny.ai/job/product-marketing-manager-payment-all-genders-hrs-berlin-x3rex6rm0jvh) — Berlin, Germany - [Product Marketing Manager - Meetings (all genders)](https://feeny.ai/job/product-marketing-manager-meetings-all-genders-hrs-berlin-41b202g19d2c) — Berlin, Germany - [Chain Account Manager (all genders](https://feeny.ai/job/chain-account-manager-all-genders-hrs-sao-paulo-415fwe4smmac) — São Paulo, Brazil - [Customer Experience Manager (all genders)](https://feeny.ai/job/customer-experience-manager-all-genders-hrs-cologne-0c3jxsyfpxy6) — Cologne, Germany - [Senior Talent Acquisition - GTM & Leadership](https://feeny.ai/job/senior-talent-acquisition-gtm-leadership-hrs-berlin-z6za85ecwh3g) — Berlin, Germany - [Fullstack Engineer (.NET/NextJS, AI-native)](https://feeny.ai/job/fullstack-engineer-net-nextjs-ai-native-hrs-ho-chi-minh-30p0hc6yr9ga) — Ho Chi Minh, Vietnam - [2nd Level IT Support (m/f/d)](https://feeny.ai/job/2nd-level-it-support-m-f-d-hrs-cologne-m3zner8m6ja3) — Cologne, Germany - [Hotel Experience Manager (all genders)](https://feeny.ai/job/hotel-experience-manager-all-genders-hrs-cologne-p07zv8znrrcs) — Cologne, Germany - [Agentic AI Automation Engineer](https://feeny.ai/job/agentic-ai-automation-engineer-hrs-mohali-v94kjndfpf05) — Mohali, India