--- title: 'DevOps Engineer at SOUM' canonical: 'https://feeny.ai/job/devops-engineer-soum-egypt-25pr2k1qbwja' type: 'job' last_seen: '2026-10-27' --- # DevOps Engineer at SOUM - **Company:** SOUM - **Location:** Egypt - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-10-27 - **Apply:** https://jobs.lever.co/soum/6830c8bf-4c09-4f8a-96cc-75d32eb76a64 ## Job description ## About Us Soum is on a mission to revolutionize e-commerce in the MENA region and beyond by building the most convenient and trustworthy re-commerce marketplace in the region. We're reshaping how C2C marketplaces operate, making buying and selling second-hand products seamless and reliable. Since our launch in July 2021, Soum has become one of the fastest-growing startups in the region, achieving rapid expansion in both our team and product offerings. In recognition of our impact and growth, we were proudly named one of the Top 10 LinkedIn Startups in Saudi Arabia for 2024. ## Overview We are looking for a DevOps Engineer interested in building performant, stable and resilient infrastructure. You will be responsible for architecting and building the infrastructure, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a stable infrastructure is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required. ## Role & Responsibilities - Take responsibility for the scalability, stability and availability of our low-latency and mission-critical systems. - Enhance the CI/CD pipeline using GitHub Actions. - Generate and maintain Helm manifests for Kubernetes. - Maintain our Infrastructure as Code. - Set up and maintain monitoring via New Relic, Prometheus and Grafana. - Debug infrastructure and detect bottlenecks. - Take responsibility for the company-wide tech infrastructure across all environments. - Manage VPN, load balancers and firewalls. - Take responsibility for high availability and disaster recovery. - Implement secure and stable infrastructure. - Drive continuous improvement and cost optimization. - Take responsibility for 24x7 monitoring, resolving infrastructure-tier incidents and escalating to upper tiers where necessary. - Investigate incidents and produce clear incident report documentation. ## Skills - Excellent understanding of GCP cloud and AWS cloud. - Knowledge of containerized environments with Kubernetes and Docker. - Ability to develop a well-managed infrastructure setup. - Strong hands-on experience building high availability infrastructure using EKS on AWS. - Strong understanding of IaC, specifically Terraform. - Strong understanding of GitOps, specifically ArgoCD. - Strong understanding of securing production infrastructure. ## Qualifications - Minimum 2 years of experience in DevOps on production applications. - Minimum 1 year working with Terraform. - Minimum 1 year working with infrastructure monitoring tools. - Experience in designing and architecting high performing applications. - Experience in agile development practices. - Experience in a fast growing startup is a plus. - AWS certifications are a plus. ## About SOUM ## Company Overview - **One-liner**: Soum is a re-commerce marketplace platform based in Saudi Arabia that enables individuals and businesses to buy and sell pre-owned goods—starting with electronics and expanding into automobiles and collectibles—with guaranteed, end-to-end transaction support. - **Entity Type**: Private (Series A) - **Headquarters**: Riyadh, Saudi Arabia - **Founded**: 2021 - **Founders**: Bader Almubarak (CEO), Fahad Al Hassan, Fahad Albassam ## Core Business - **Primary industry**: Internet Marketplace Platforms / Re-commerce - **Target customers**: B2C (individual buyers and sellers), B2B (small businesses via Merchant App), and B2B2C (telecom/retail partners with bulk-selling options) - **Mission or purpose statement**: "Build a marketplace that enables users to buy and sell anything online with convenience, trust, and ease starting in the MENA market." ## Products & Services - **Peer-to-Peer Marketplace**: A platform for individuals to list and sell second-hand electronics, used cars, and collectibles. Soum manages the entire transaction cycle including listing approval, logistics coordination, payment holding, and delivery guarantee. - **Merchant App**: A dedicated tool for small businesses to sell faster and reach a wider audience through the Soum marketplace. - **Bulk-Selling Solutions for Partners**: Tailored services for telecom and retail partners (e.g., bulk inspections, warehouse management, optimal returns) for high-volume inventory. - **AI-Powered Platform Features**: Personalized recommendations, dynamic pricing, predictive analytics, and fraud detection models deployed across the marketplace. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Total Funding**: $22M USD to date - **Notable Investors**: Jahez Group (lead, Series A), Isometry Capital (New York-based), Al Rajhi Partners, Khwarizmi Ventures, Outliers Venture Capital - **Growth Signals**: - 10th most downloaded e-commerce app in KSA in 2023 - Over 5 million app downloads - 10,000+ active listings at any given time - 30,000+ new listings every month - Facilitated hundreds of thousands of transactions across 150+ locations in Saudi Arabia - Headcount grew +10.3% YoY (90 employees as of latest data) - Expanding into UAE and other MENA markets, and testing new categories (used cars, collectibles) ## Competitive Advantages - **Trust & Safety Moat**: Proprietary fulfillment and payment systems hold funds until the buyer confirms delivery—reducing fraud risk in a high-friction category (used goods). - **Full-Stack Marketplace**: Unlike pure listing platforms, Soum manages pre-approval of listings, logistics, and payment escrow, creating a controlled, consistent user experience. - **AI Integration**: Uses machine learning for recommendations, dynamic pricing, and fraud detection, making the platform smarter and safer as it scales. - **First-Mover in MENA Re-commerce**: Dominant position in Saudi Arabia’s second-hand electronics market with a trusted brand and strong local logistics network. ## Strategic Focus - Geographic expansion across the MENA region, starting with the United Arab Emirates - Category expansion beyond electronics into automobiles and collectibles - Extending return windows (from 24 hours to a week or month) to increase buyer confidence - Scaling the merchant and partner programs to drive B2B revenue - Continued investment in AI/ML to improve personalization, pricing, and fraud detection ## Why Work Here - **Culture**: Soum describes itself as looking for "innovators, the hungry, the go-getters" and offers autonomy to experiment, learn, fail, and grow. The team is called "Soumers" and has worked across 14+ countries from the US to South Korea. - **Remote/Hybrid Policy**: Mixed. Many roles are remote (e.g., Cairo-based positions), but some roles (e.g., Senior Compliance Officer, Operations roles) are on-site in Riyadh or Jeddah. The company has offices in Riyadh and Cairo. - **Global & Diverse Team**: 90 employees spread across 8 countries (Saudi Arabia, Egypt, Pakistan, UAE, South Korea, Nigeria, Uzbekistan, US). Engineering and product teams are distributed. - **Engineering Culture**: AI/ML is core to the product; they deploy models for recommendations, dynamic pricing, predictive analytics, and fraud detection. The technical team makes up ~12% of headcount. - **Growth Trajectory**: High-growth startup (10%+ YoY headcount growth, expanding geographies and categories) offering significant ownership and impact. - **Compensation**: Senior Software Engineer roles reported at ~SAR 128,877/month. Overall employer rating is 3.7/5 (19 reviews on LinkedIn), with Culture rated 3.6 and Career growth rated 3.5. - **AI in Hiring**: Soum discloses that they use AI tools to support parts of the hiring process (reviewing applications, analyzing resumes, identifying signals), but final decisions are made by humans. ## Sources 1. [soum.sa](https://soum.sa) 2. [jobs.lever.co/soum](https://jobs.lever.co/soum) 3. [linkedin.com/company/soum-sa](https://linkedin.com/company/soum-sa) 4. [techcrunch.com](https://techcrunch.com/2023/12/20/soum-18m-series-a-funding/) 5. [cbinsights.com](https://www.cbinsights.com/company/soum) 6. [builtin.com](https://builtin.com/company/soum) ## Other roles at SOUM - [Backend Software Engineer](https://feeny.ai/job/backend-software-engineer-soum-egypt-9r4m30kfz2ay) — Egypt - [Data Engineer](https://feeny.ai/job/data-engineer-soum-remote-ve4k11gd4ttk) - [Recruiter](https://feeny.ai/job/recruiter-soum-cairo-zn4e6ze4ztq4) — Cairo - [Product Manager - Data & AI](https://feeny.ai/job/product-manager-data-ai-soum-remote-ppxqqkh45jnn) - [Consumer Product Manager](https://feeny.ai/job/consumer-product-manager-soum-riyadh-qg1cg7gv51b4) — Riyadh, Saudi Arabia - [Operations Manager – Cars](https://feeny.ai/job/operations-manager-cars-soum-riyadh-rbcdgrfqqapw) — Riyadh, Saudi Arabia - [B2C Sales Team Lead — Cars](https://feeny.ai/job/b2c-sales-team-lead-cars-soum-remote-nxz70y3ygf06) - [Showroom Accountant](https://feeny.ai/job/showroom-accountant-soum-riyadh-e5bqd6ta03m6) — Riyadh, Saudi Arabia - [Commercial Analyst](https://feeny.ai/job/commercial-analyst-soum-cairo-ydm5xxmpxjn3) — Cairo - [Car Inspector](https://feeny.ai/job/car-inspector-soum-riyadh-7ywe6d08nv3a) — Riyadh, Saudi Arabia