---
title: 'DevOps Support Engineer (Argentina) at Arize AI'
canonical: 'https://feeny.ai/job/devops-support-engineer-argentina-arize-ai-buenos-aires-fx4msbmh489q'
type: 'job'
last_seen: '2026-11-04'
---

# DevOps Support Engineer (Argentina) at Arize AI

- **Company:** Arize AI
- **Location:** Buenos Aires, Argentina
- **Work type:** remote
- **Posted:** 2026-09-21
- **Last confirmed live:** 2026-11-04
- **Apply:** https://job-boards.greenhouse.io/arizeai/jobs/6203648004

## Job description

## About Arize

AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize unifies build, test, and run in a single workspace, so teams can ship faster with confidence.

Arize serves a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like [Booking.com](http://Booking.com), Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.

The Team

Our On-Prem engineering team is responsible for the deployment of Arize in customer environments. In addition to working with customers in defining infrastructure requirements, the team designs and develops software and tooling that enables the management of these systems at large scale. The On-Prem team has grown to be expert in Kubernetes and cloud deployment on GCP, Azure, and AWS as well as dealing with networking and security aspects of on-premise deployments. The team is dynamic and relies on few talented individuals with a high degree of autonomy and initiative. For this role, we are prioritizing candidates who are based in Buenos Aires, Argentina.

## What You’ll Do

- Serve as the first point of contact for on-prem customer issues, triaging and resolving infrastructure and platform support requests
- Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Arize is committed to offering competitive and locally compliant compensation and benefits packages for employees outside the United States. Benefits, employment terms, and statutory offerings vary by country and will be shared during the hiring process based on the location of the role. Eligibility for specific programs and benefits is determined by local laws, market practices, and employment arrangements.Monitor customer’s platform health using existing observability tools
- Investigate and troubleshoot Kubernetes-based deployments to identify root causes, apply fixes, and escalate when needed
- Work hands-on with self-hosted environments to diagnose configuration, networking, and performance issues
- Document common issues and resolutions to build out internal runbooks and knowledge base

You should have:

- 3+ years of experience in a DevOps, Infrastructure, or technical support role
- Basic working knowledge of Kubernetes — comfortable reading logs, describing resources, and understanding pod/service behavior
- Familiarity with at least one major cloud provider (AWS, GCP, or Azure)
- Strong troubleshooting instincts and ability to systematically diagnose issues
- Strong written and verbal communication skills in English
- Eagerness to learn in a fast-paced environment with a high degree of autonomy

What will set you apart:

- Experience working with or supporting enterprise customers
- Familiarity with Helm charts and how they're used to manage Kubernetes deployments
- Experience with networking concepts like DNS, TLS, proxies, or firewalls

Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Arize is committed to offering competitive and locally compliant compensation and benefits packages for employees outside the United States. Benefits, employment terms, and statutory offerings vary by country and will be shared during the hiring process based on the location of the role. Eligibility for specific programs and benefits is determined by local laws, market practices, and employment arrangements. More About Arize

Arize’s mission is to make the world’s AI work—and work for people. Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale.

Learn more about what we're doing here:

https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/

https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/

Diversity & Inclusion @ Arize

Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture

- Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
- Culturally conscious events such as LGBTQ trivia during pride month
- We have an active Lady Arizers subgroup

## About Arize AI

## Company Overview
- **One-liner**: Arize AI provides an agent observability, evaluation, and improvement platform that enables AI teams to trace, debug, evaluate, and continuously improve AI agents and applications in production.
- **Entity Type**: Private (Series C)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: Jason Lopatecki (CEO), Aparna Dhinakaran (CPO)

## Core Business
- Primary industry/industries: AI Observability, AI Evaluation, Machine Learning Operations (MLOps), Generative AI Infrastructure
- Target customers: B2B; AI engineering teams building production AI applications, chatbots, RAG systems, copilots, and autonomous agents. Serves both startups and large enterprises.
- Mission or purpose statement: "Make AI work — and work for the people."

## Products & Services
- **[Phoenix (Open Source)](https://arize.com/phoenix/)**: The leading open-source AI observability and evaluation framework. Developers use it to trace AI applications, run evaluations, investigate failures, and improve quality. Built on OpenInference and OpenTelemetry standards. Run locally or self-hosted. Over 5 million downloads per month.
- **[Arize AX](https://arize.com/ax/)**: The managed AI engineering platform built on open standards. Adds managed infrastructure with a proprietary observability datastore (ADB), advanced agent observability, online evals, and continual improvement workflows for production AI systems.
- **[Alyx](https://arize.com/ax/)**: An AI engineering agent that functions like "Cursor or Claude Code, but for AI engineering." It runs evals, debugs issues, and improves agents autonomously based on a given problem.
- **[ADB (Arize DataBase)](https://arize.com/ax/)**: The industry’s fastest and most scaled observability datastore for GenAI traces. Stores in open formats to connect natively to BigQuery, Databricks, or Snowflake via DataFabric. Processes over 1 trillion spans per month.
- **Integrations**: Works with 40+ models, frameworks, and AI tools including OpenAI, Anthropic, Google, Amazon Bedrock, LangGraph, LangChain, LlamaIndex, CrewAI, OpenAI Agents SDK, DSPy, and more.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding – $131 million across three rounds
- **Annual Revenue**: $13 million (per LinkedIn estimate)
- **Notable Investors/Partners**: TCV (led Series B), Foundation Capital (led Seed Round), and additional undisclosed investors in the Series C round. Partners include major cloud providers (Google Cloud, AWS, Azure) and AI frameworks.
- **Growth Signals**: Headcount grew 56.1% YoY to 149 employees. Operates in 13 countries. Processes over 1 trillion spans and 1 billion evals per month. Open-source Phoenix has over 5 million downloads per month. LinkedIn followers grew 50.4% in the last year to 26,740.

## Competitive Advantages
- **Open-source leadership**: Phoenix is the dominant open-source standard for GenAI observability, built on OpenInference and OpenTelemetry — ensuring no proprietary lock-in and broad community adoption.
- **Comprehensive eval framework**: The market’s most comprehensive evaluation framework, running span, trace, and session evals at scale.
- **Agent-native debugging**: End-to-end workflows designed specifically for debugging coding agents (Cursor, Claude Code, OpenCode, etc.) — a differentiated focus as AI agents become mainstream.
- **Massive scale**: The ADB datastore processes over 1 trillion spans per month, providing a performance moat for enterprise customers.
- **Founding team credibility**: The founders created OpenInference, the leading open standard for GenAI observability.

## Strategic Focus
- **Continual learning loop**: Building the infrastructure for "self-improving agents" — enabling AI systems to learn from production signals and improve autonomously.
- **Agent-native development**: Doubling down on tools and workflows purpose-built for agentic AI systems (coding agents, multi-agent systems).
- **Enterprise scale**: Growing the managed platform (Arize AX) to serve large enterprises with compliance needs (SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, GDPR).
- **Global expansion**: Hiring across the US, EMEA, APJ (Singapore, Malaysia, South Korea, Australia/New Zealand), and Latin America (Argentina).

## Why Work Here
- **Culture**: Described as "outsiders and risk-takers" who challenge the status quo. Values include "Bring Solutions" (own problems, fix them), "Do > Say" (execution over meetings), "N+1" (continuous improvement), and being "maniacally empathetic" of users.
- **Remote-first**: Fully remote company with IRL offices in Berkeley and New York. Open roles span the US, EMEA, APJ, and LATAM.
- **Benefits**: Open vacation policy, wellness days, sabbatical leave policy, parental leave at 100% salary, professional development stipend, coworking space allowance, technology/workspace stipend, commuter benefits, generous medical/dental/vision plans, and 401(k) plan.
- **Engineering culture**: "Progress beats process" — emphasis on prototyping over endless debate, shipping over bureaucracy. Engineers are given agency to make a big impact and grow scope of responsibility.
- **Team**: 149 employees across 13 countries. 39 open positions (Engineering, Sales, Solutions Engineering, Product, Security, Marketing).
- **Diversity**: Explicit commitment to recruiting and retaining a diverse workforce, promoting an inclusive environment.

## Sources
1. [arize.com](https://arize.com/)
2. [arize.com/careers](https://arize.com/careers/)
3. [arize.com/about-us](https://arize.com/about-us/)
4. [greenhouse.io](http://job-boards.greenhouse.io/arizeai)
5. [linkedin.com](https://www.linkedin.com/company/arizeai)

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