--- title: 'DevOps Support Specialist at Divergent' canonical: 'https://feeny.ai/job/devops-support-specialist-divergent-torrance-california-a513d317ck1a' type: 'job' last_seen: '2026-09-12' --- # DevOps Support Specialist at Divergent - **Company:** Divergent - **Location:** Torrance California, United States - **Compensation:** $56–$75/hr - **Posted:** 2026-09-10 - **Last confirmed live:** 2026-09-12 - **Apply:** https://job-boards.greenhouse.io/divergent/jobs/5414652008 ## Job description Divergent is building the new industrial age. Every day, our teams design, manufacture, and assemble advanced systems for some of the world’s most demanding industries. Our integrated engineering and manufacturing platform transforms complex designs into production-ready solutions, helping customers move faster, build smarter, and deliver critical systems when they matter most. Divergent is a qualified Tier 1 supplier to global automotive OEMs and supports leading U.S. aerospace and defense companies. Join us and help push the boundaries of what can be built. Purpose We are seeking a motivated and service-minded DevOps Support Specialist to join our team as the first line of support for our DevOps infrastructure and tooling. If you enjoy solving problems for other people, take pride in clear documentation, and want to build broad hands-on exposure across the entire DevOps lifecycle, we want to hear from you. As a DevOps Support Specialist at Divergent Technologies Inc., you will triage all incoming IT help desk tickets, resolve or route requests specific to our DevOps platforms, and partner with business teams to keep them productive and unblocked. You will also own and maintain our How-To pages in Confluence, ensuring self-service knowledge stays accurate, discoverable, and easy to follow. This role sits at the intersection of support and engineering and is an excellent path toward a deeper DevOps or platform engineering career. ## The Role - Serve as the first point of contact for the IT help desk: monitor, triage, and prioritize all incoming tickets by urgency and business impact, and route complex issues to the appropriate engineering or platform team. - Respond to and resolve support requests specific to DevOps infrastructure and tooling, including CI/CD pipelines, source control, build and artifact repositories, containers, cloud environments, and monitoring platforms. - Provide hands-on support to business and engineering teams, helping them navigate DevOps tools, access requests, and established processes so they can stay productive. - Own and maintain the How-To pages in Confluence: author new articles, keep existing content current as tools and processes change, and continually expand coverage of the requests we see most often. - Manage access and provisioning requests for DevOps platforms in accordance with established security, licensing, and change-management practices. - Document issues, root causes, and resolutions in the ticketing system so that knowledge is captured rather than re-solved. - Identify recurring ticket patterns and drive them down through improved documentation, self-service tooling, or automation, partnering with DevOps engineers where deeper changes are required. - Assist with routine operational tasks such as build agent health checks, pipeline reruns, license and account audits, and environment cleanup. - Escalate and help coordinate response during outages or incidents affecting DevOps tooling, communicating status clearly to affected teams. - Continuously build knowledge of our platforms and of industry DevOps practices and bring improvement ideas back to the team. ## Basic Qualifications - Ability to lawfully access information and technology that is subject to US export controls - 2–5 years of experience in a DevOps, IT support, systems administration, or platform/infrastructure support role. - Bachelor’s degree in computer science, information technology, a related field, or equivalent practical experience. - Fundamental understanding of the DevOps lifecycle (plan, code, build, test, release, deploy, operate, monitor) and of the platforms and tools used to support each phase. - Working familiarity with source control and collaboration tools such as Git and GitHub, GitLab, or Bitbucket. - Working familiarity with CI/CD tooling such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps. - Exposure to containers and cloud platforms such as Docker, Kubernetes, AWS, Azure, or GCP. - Comfort with basic scripting (Bash, PowerShell, or Python) to investigate and resolve issues. - Experience working in a ticketing system such as Jira or ServiceNow, and with a documentation platform such as Confluence. - Strong troubleshooting skills and the ability to diagnose problems methodically and know when to escalate. - Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences. - Strong documentation habits, attention to detail, and a customer-service mindset. - Ability to manage competing priorities and interruptions in a fast-paced environment. ## Preferred Qualifications - Experience owning or substantially contributing to a technical knowledge base, ideally in Confluence. - Exposure to infrastructure as code and configuration management tools such as Terraform or Ansible. - Exposure to monitoring, logging, and observability tools such as Prometheus, Grafana, Zabbix, Kibana, or Splunk. - Familiarity with artifact and package management tools such as Artifactory, Nexus, or MinIO. - Familiarity with ITIL or another service-management framework. - Relevant certifications such as AWS Cloud Practitioner or Solutions Architect Associate, Azure Fundamentals, CompTIA, or Kubernetes CKA/CKAD. - Experience serving as an escalation point for internal developer or business teams. - Basic understanding of network and system administration, and of security and compliance best practices. Work Environment - This is an on-site role located at our Torrance, CA headquarters. - Primary support coverage during standard business hours, with occasional participation in an escalation or on-call rotation for DevOps tooling incidents. Pay Range $55.69—$75.35 USD What We Offer: - Holistic Compensation Package: Enjoy a world-class compensation package that includes a competitive salary, equity plan, and discretionary results-based incentive bonus opportunities, ensuring you're truly valued for your contributions. - Wellness and Time Off: Embrace a healthy lifestyle with paid vacation, sick time, and company holidays, including a year-end shutdown to recharge. We support growing families with paid parental leave, recognizing the importance of bonding time. - Comprehensive Health and Wellness: Prioritize your well-being with our comprehensive health and wellness benefits, offering both HMO and Premium PPO options. Additionally, benefit from company-sponsored life insurance and short and long-term disability coverage for peace of mind. - Investment in Growth: We're committed to your professional development. Take advantage of reimbursement opportunities for learning and development initiatives, empowering you to continuously expand your skill set and reach peak performance. - Collaborative and High-Performing Environment: Join our collaborative, dynamic, and high-performing team within a fast-paced, mission-driven company. Together, we're disrupting the traditional manufacturing industry, fostering innovation, and integrating people and technology to reduce our footprint. ## Equal Employment Opportunity Divergent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected characteristic. Divergent provides affirmative action in employment for qualified Individuals with Disabilities and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. [EEO Poster](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) In order to adjust to changes in our business, it may become necessary to add, remove or modify certain duties and responsibilities, or to reassign you to another job position. From time to time you may be asked to work on special projects or to assist with other work. Your cooperation and assistance in performing such additional work is expected. E-Verify: Right to Work Our company participates in [E-Verify](https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf). E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees. https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf | https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO), we will consider for employment qualified applicants with arrest and conviction records. No agencies, no solicitations, and no calls please. ## About Divergent ## Company Overview - **One-liner**: Divergent provides a software-defined end-to-end digital manufacturing platform (DAPS™) that enables the design, additive manufacturing, and automated assembly of complex metal structures for aerospace, defense, and automotive applications. - **Entity Type**: Private (Series E) - **Headquarters**: Torrance, California, United States - **Founded**: 2014 - **Founders**: Lukas Czinger (CEO & President) ## Core Business - **Primary industries**: Aerospace & Defense, Automotive, Industrial Manufacturing - **Target customers**: B2B – primarily large aerospace/defense primes (e.g., Raytheon, KAI, U.S. Army) and automotive OEMs; also government agencies (Missile Defense Agency, Department of Defense) - **Mission**: To build the 21st century industrial base by delivering a software-defined production platform that enables faster development cycles, flexible manufacturing capacity, and resilient supply chains for mission-critical hardware. [divergent.us](https://www.divergent.us/) ## Products & Services - **Divergent Adaptive Production System (DAPS™)**: A fully integrated software-hardware platform that combines AI‑enabled engineering design optimization, Laser Powder Bed Fusion (L‑PBF) 3D printing with application‑specific alloys, and a universal robotic assembly process that requires no design‑specific tooling. It allows different products to be produced on the same platform on the same day. [divergent.us](https://www.divergent.us/) - **Design & Engineering Services**: Computational design, structural analysis, and optimization for complex metal structures. - **Additive Manufacturing Production**: Qualified for U.S. Army ground vehicle parts and aerospace components; capable of producing mission‑critical hardware at scale. - **Sustainment & Aftermarket**: Responsive, low‑cost production of replacement parts for legacy systems (e.g., naval systems with Raytheon). [linkedin.com](https://www.linkedin.com/company/divergent3d) ## Market Standing - **Valuation**: Not publicly disclosed (conflicting reports on total funding – see below). - **Key Metrics**: - **Annual Revenue**: $95M (as of 2026) [linkedin.com](https://www.linkedin.com/company/divergent3d) - **Total Funding**: Conflicting reports – $895M (CB Insights) vs. $1.1B (LinkedIn). Latest round: $250M Series E led by Rochefort Management (closed Sep 2025). [cbinsights.com](https://www.cbinsights.com/company/divergent-microfactories) | [linkedin.com](https://www.linkedin.com/company/divergent3d) - **Notable Investors/Partners**: Rochefort Management, Hexagon, Bridge Bank, John L. Thornton, Hedosophia, Apollo Future Mobility Group, Lateralus Ventures. Key partners include Raytheon (RTX), Mach Industries, Korea Aerospace Industries (KAI), U.S. Army, Missile Defense Agency. [linkedin.com](https://www.linkedin.com/company/divergent3d) | [cbinsights.com](https://www.cbinsights.com/company/divergent-microfactories) - **Growth Signals**: - Headcount grew 53.8% YoY to 324 employees (as of mid‑2026). [linkedin.com](https://www.linkedin.com/company/divergent3d) - Active job postings: 66 (monthly growth +46.7%, yearly +312.5%). [linkedin.com](https://www.linkedin.com/company/divergent3d) - In Feb 2026, qualified for U.S. Army ground vehicle parts production using L‑PBF. [linkedin.com](https://www.linkedin.com/company/divergent3d) - In Jan 2026, awarded a position on the Missile Defense Agency’s SHIELD IDIQ ($151B ceiling). [linkedin.com](https://www.linkedin.com/company/divergent3d) - In Feb 2026, partnered with Mach Industries to move a clean‑sheet concept (Venom) to flight hardware in just 71 days. [linkedin.com](https://www.linkedin.com/company/divergent3d) - In Aug 2025, partnered with Raytheon to redesign and deliver critical naval systems using DAPS. [linkedin.com](https://www.linkedin.com/company/divergent3d) ## Competitive Advantages - **Software‑defined manufacturing**: DAPS eliminates fixed tooling and upfront capex, enabling rapid design iteration and production of different parts on the same line. - **Speed to production**: Demonstrated ability to go from concept to flight‑ready hardware in 71 days (Venom with Mach Industries). - **Material & process agnostic**: Uses patented 3D printing processes and application‑specific alloys; has filed 53 patents covering 3D printing, manufacturing, and assembly. [cbinsights.com](https://www.cbinsights.com/company/divergent-microfactories) - **Defense‑grade certifications**: Qualified for U.S. Army ground vehicle parts and holds positions on major defense contracts (SHIELD, etc.). - **Vertical integration**: Covers design, printing, assembly, and sustainment in‑house, reducing supply chain risk. ## Strategic Focus - **Scale manufacturing capacity**: Expanding DAPS factories in Torrance and Long Beach to meet growing defense and aerospace demand. - **Deepen defense relationships**: Leveraging recent wins (SHIELD, Army qualification, Raytheon partnership) to become a prime supplier for mission‑critical hardware. - **Accelerate new capabilities**: Continuing development of new alloys, larger‑format printing, and AI‑driven design optimization. - **Expand into adjacent industries**: Automotive and industrial sectors remain secondary but active markets. ## Why Work Here - **High‑growth environment**: Revenue of $95M with 53.8% headcount growth and a surge in job postings (66 open roles as of mid‑2026). Strong trajectory for career advancement. - **Engineering‑centric culture**: 37% of employees in technical roles; heavy focus on software engineering, robotics, additive manufacturing, and structural analysis. [linkedin.com](https://www.linkedin.com/company/divergent3d) - **Work location**: All current job listings are based in Torrance, California (on‑site). No explicit remote/hybrid policy found. - **Compensation & culture**: Employee rating 3.7/5 (67 reviews) with compensation scored 4.1/5 and culture 3.3/5. [linkedin.com](https://www.linkedin.com/company/divergent3d) - **Notable alumni flow**: Many employees come from SpaceX, Relativity Space, Northrop Grumman, Velo3D, and other advanced manufacturing / aerospace companies, indicating a high‑caliber peer group. [linkedin.com](https://www.linkedin.com/company/divergent3d) - **Mission‑driven**: Opportunity to work on cutting‑edge digital manufacturing that directly impacts national defense and aerospace innovation. ## Sources 1. [divergent.us](https://www.divergent.us/) 2. [cbinsights.com](https://www.cbinsights.com/company/divergent-microfactories) 3. [linkedin.com](https://www.linkedin.com/company/divergent3d) 4. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/divergent) ## Other roles at Divergent - [Director, Non-Destructive Evaluation](https://feeny.ai/job/director-non-destructive-evaluation-divergent-torrance-california-tsj1esh57fyq) — Torrance California, United States - [Senior Global Supply Manager](https://feeny.ai/job/senior-global-supply-manager-divergent-torrance-california-b4qvpz2x7mvd) — Torrance California, United States - [Staff Technical Program Manager](https://feeny.ai/job/staff-technical-program-manager-divergent-torrance-california-mc75mm41qpb0) — Torrance California, United States - [Senior/Staff Supplier Quality & Development Engineer](https://feeny.ai/job/senior-staff-supplier-quality-development-engineer-divergent-torrance-california-pma7dxgb4dqv) — Torrance California, United States - [EHS Technician](https://feeny.ai/job/ehs-technician-divergent-torrance-california-kh67gfag2wsc) — Torrance California, United States - [EHS Engineer II](https://feeny.ai/job/ehs-engineer-ii-divergent-torrance-california-rrsw6kj9ns6e) — Torrance California, United States - [Manager, Additive Manufacturing](https://feeny.ai/job/manager-additive-manufacturing-divergent-long-beach-california-ye23jk0m4aaf) — Long Beach California, United States / Torrance California, United States - [Summer 2027 Engineering Intern](https://feeny.ai/job/summer-2027-engineering-intern-divergent-torrance-california-wdnftb42d9mb) — Torrance California, United States - [Summer 2027 Supply Chain Intern](https://feeny.ai/job/summer-2027-supply-chain-intern-divergent-torrance-california-vzx9txt9v5dm) — Torrance California, United States - [Advanced Manufacturing Operations Specialist](https://feeny.ai/job/advanced-manufacturing-operations-specialist-divergent-long-beach-california-2s0v2sdsfc3m) — Long Beach California, United States / Torrance California, United States