--- title: 'Diagnostics Serviceability Engineer at Zoox' canonical: 'https://feeny.ai/job/diagnostics-serviceability-engineer-zoox-foster-city-zpp032643x45' type: 'job' last_seen: '2026-09-15' --- # Diagnostics Serviceability Engineer at Zoox - **Company:** Zoox - **Location:** Foster City, CA - **Compensation:** $138k–$192k - **Work type:** onsite - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-15 - **Apply:** https://jobs.lever.co/zoox/6e8794f4-7098-4ba2-a04c-938a1096e91b ## Job description Zoox is seeking a Diagnostics Engineer to drive Design for Serviceability (DFS) and ensure service readiness across our products. In this role, you will evaluate diagnostic and controller programming functions at the component, system, and vehicle levels to ensure they are intuitive and effective for Base Operations technicians. You will partner closely with Vehicle Engineering, Manufacturing, Industrial Design, and Prototyping to advocate for serviceability and maintenance optimization. This role includes regular engagement with field technicians to assess real-world service challenges and translate that feedback into improved diagnostic strategies, tools, and workflows that support efficient vehicle maintenance and repair. In this role, you will - Establish relationships with Manufacturing, Validation, and Product Development teams to drive diagnostics requirements for every electronic control module and I/O. - Collaboratively design, develop, and validate on-board and off-board diagnostic test tools for reporting diagnostic codes, alerts, and control functions. - Develop standardized technical requirements for controller programming tools and process flow. - Work closely with the Service Documentation team to develop diagnostic, programming, and repair procedures. - Support wiring system serviceability (bundle routing, connectors, terminals, retention clips, etc) and schematic development for ease of troubleshooting. - Participate in requirements definition as it pertains to service. ## Qualifications - Degree in Mechanical Engineering, Computer Science, Electrical Engineering, Automotive Engineering, or Automotive Technology. - 5+ years of relevant experience in vehicle diagnostics. - Proficiency with automotive diagnostic tools and/or equipment design experience. - Experience with vehicle communication networking protocols (CAN, LIN, etc.) and tools. - Ability to comprehend schematics, electrical diagrams, and connector end views/pinout. - Experience designing and developing products through the lifecycle and product and process validation. Bonus Qualifications - Familiarity with service information, diagnostics, or authoring. - Practical technical or field diagnostic experience. ## About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter. A Final Note: You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. ## About Zoox ## Company Overview - **One-liner**: Zoox is building a fully autonomous, all-electric, purpose-built robotaxi service to give the world a better way to ride. - **Entity Type**: Private (independent subsidiary of Amazon, acquired in 2020) - **Headquarters**: Foster City, California, USA (with offices in Las Vegas, San Francisco, Austin, Miami, Atlanta, Los Angeles) - **Founded**: 2014 - **Founders**: Not specified in provided sources ## Core Business - **Primary industry**: Autonomous ride‑hailing / Self‑driving electric vehicles - **Target customers**: B2C – individual riders seeking safe, convenient, and sustainable urban transportation - **Mission**: “Give the world a better way to ride” – providing safer, cleaner, autonomous ride‑hailing for everyone [zoox.com](https://zoox.com/about) ## Products & Services - **Zoox Robotaxi**: A purpose‑built, fully autonomous electric vehicle designed from the ground up for ride‑hailing. Features bidirectional driving, four‑wheel steering, and no steering wheel or pedals. The service handles all charging, maintenance, and fleet management – riders simply get in and enjoy the ride [zoox.com](https://zoox.com). ## Market Standing - **Valuation / Market Cap**: Not disclosed (Zoox is a private subsidiary of Amazon) - **Key Metric**: Not publicly available (revenue and funding details are not reported as a stand‑alone entity) - **Notable Investors / Partners**: Amazon (parent company) - **Growth Signals**: - Received authorization from the Nevada DMV to operate robotaxis on public roads [zoox.com/about](https://zoox.com/about) - Expanded testing and operations to Las Vegas, Seattle, San Francisco, and other cities - Continues to scale its engineering and operations teams (multiple open roles on the careers page as of 2026) ## Competitive Advantages - **Purpose‑built design**: Unlike retrofitted vehicles, Zoox’s robotaxi is designed from scratch for autonomous ride‑hailing (symmetrical, bidirectional, four‑wheel steering, no driver controls) - **Amazon backing**: Deep financial resources, supply chain expertise, and cloud infrastructure (AWS) support rapid development and scaling - **Full‑stack autonomy**: In‑house AI, computer vision, and sensing stack integrated directly into the vehicle design - **Safety‑first approach**: Comprehensive testing, safety‑critical system design, and focus on public road validation ## Strategic Focus - Achieving commercial launch of the Zoox ride‑hailing service in select U.S. cities - Continuing to mature the autonomous driving system through real‑world testing and simulation - Expanding the “Go‑to‑Market” strategy and building out operations teams (see CRM Lead, Go‑to‑Market Manager roles) [jobs.lever.co/zoox](https://jobs.lever.co/zoox) - Scaling manufacturing and prototyping to prepare for fleet deployment ## Why Work Here - **Culture**: Diverse, supportive community with inclusion‑focused strategy. Crew‑led groups for personal and professional development. Emphasis on trust, humility, and openness [zoox.com/careers](https://zoox.com/careers) - **Work environment**: Hybrid? The careers page lists many roles as “On‑site” in Foster City, CA, with other office locations available. In‑office perks include a famous food program with daily changing local and sustainable dishes, plus a busy calendar of events and sports teams. - **Benefits**: Comprehensive health plans (Cigna), mental health support, wellbeing program, flexible time off, generous family planning and caregiver support, and a commitment to work‑life balance. - **Growth opportunities**: Work on cutting‑edge autonomous vehicle technology alongside some of the brightest minds in AI, engineering, computer vision, and more. Offers internships and re‑entry programs (via Path Forward) for career returners. - **Recruitment process**: Uses AI tools to assist in reviewing applications but final decisions are human. No fees are charged at any stage – watch for recruitment scams [zoox.com/journal/landing-a-job-zoox](https://zoox.com/journal/landing-a-job-zoox) ## Sources 1. [Zoox official website](https://zoox.com) 2. [Zoox About page](https://zoox.com/about) 3. [Zoox Careers page](https://zoox.com/careers) 4. [Zoox job openings on Lever](https://jobs.lever.co/zoox) 5. [Zoox hiring and interview process](https://zoox.com/journal/landing-a-job-zoox) ## Other roles at Zoox - [Technical Program Manager - Body & Closures](https://feeny.ai/job/technical-program-manager-body-closures-zoox-foster-city-v8rsmhv138jv) — Foster City, CA - [Manager - Model Evaluation](https://feeny.ai/job/manager-model-evaluation-zoox-foster-city-4s81ffwp6wwx) — Foster City, CA - [Body Structures Engineer](https://feeny.ai/job/body-structures-engineer-zoox-foster-city-b19kkq4dz6yz) — Foster City, CA - [Senior / Staff CAD BOM Quality Engineer](https://feeny.ai/job/senior-staff-cad-bom-quality-engineer-zoox-foster-city-q72ydhfk24z6) — Foster City, CA - [Contract Student Worker - Digital Engineer](https://feeny.ai/job/contract-student-worker-digital-engineer-zoox-foster-city-hcrj6xgjqfrh) — Foster City, CA - [Team Lead, Readiness & Response](https://feeny.ai/job/team-lead-readiness-response-zoox-phoenix-qwr0hz12re8w) — Phoenix, AZ - [Team Lead, Readiness & Response](https://feeny.ai/job/team-lead-readiness-response-zoox-dallas-6h1d6cjyjq4y) — Dallas, TX - [Contract Student Worker - Data Analyst (20 hrs/wk)](https://feeny.ai/job/contract-student-worker-data-analyst-20-hrs-wk-zoox-seattle-mpnqpjzv5jd8) — Seattle, WA - [Contract Student Worker - Forward Deployed Automation Engineer (40 hrs/wk)](https://feeny.ai/job/contract-student-worker-forward-deployed-automation-engineer-40-hrs-wk-zoox-hk3cwnd1kt70) — Seattle, WA - [Data Scientist - Perception Verification and Validation](https://feeny.ai/job/data-scientist-perception-verification-and-validation-zoox-boston-8ye0nmh58jjt) — Boston, MA