---
title: 'Digital Account Manager at DEPT®'
canonical: 'https://feeny.ai/job/digital-account-manager-dept-amsterdam-vqc1rdcea8pt'
type: 'job'
last_seen: '2026-09-06'
---

# Digital Account Manager at DEPT®

- **Company:** DEPT®
- **Location:** Amsterdam, Netherlands
- **Posted:** 2026-05-29
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/dept/jobs/7967180

## Job description

Digital Account Manager Amsterdam/Rotterdam, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

## JOB PURPOSE

This role is part of our Experience & Engineering team based in the Netherlands. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients like Gant, Inter Milan, bol.com and Just Eat Takeaway.

As a Digital Account Manager within DEPT® you obtain and maintain the relationship with our clients. You can build solid and strong relationships, as you are an effective communicator. A person that is able to orchestrate, navigate and lead the challenges and opportunities of our clients. Someone who is curious, who listens to learn and dares to ask. A real conversation starter and team player with a strong sense of responsibility in shaping commercial healthy and delivery ready proposals, to solve the challenges of our clients, today.

You will act as the client internally at DEPT® - direct DEPT® into most interesting opportunity areas → challenge the team and maintain focus on the client’s problems, making sure standard is met, that delivery is met. Take ownership of the challenges and the business problems the CMO has - in their IO, need to know them. You will have a full understanding of DEPT®’s offering - knowing how our capabilities solve client problems in other domains and have the ability to coach (mentorship). Have a business first and revenue driver approach, with the client’s benefit as a priority.

## WHAT YOU’LL DO:

- Have a full understanding of our clients’ needs and business objectives. Prioritize and manage clients’ expectations across all digital projects
- Drive and deliver flawless client service by maintaining exceptional relationships with key decision makers
- Responsible for effective and efficient (internal) communication to deliver quality and client happiness. Serve as the link of communication between key clients and internal team(s)
- Research and pursue opportunities for client growth
- Resolve issues and problems that might occur, by being open, transparent and proactive to maintain trust
- Prepare regular reports of progress and forecasts to internal and external stakeholders
- Orchestrate the organisation around the clients to navigate and lead the challenges and opportunities

## WHAT YOU BRING:

- Have previous digital agency experience and a proven track record in a similar commercial client facing role.
- Have a solid understanding of the overall dynamics of the digital industry and digital product delivery process;
- Understands how strategy, design, technology and data are essential to deliver impactful and valuable digital products / experiences.
- Have a strong communication, listening and interpersonal skills in building relationships with professionals of all organizational levels;
- Understands the commercial dynamics of a digital agency.
- Are someone who is able to “connect-the-dots” across channels and touchpoints internally as externally;
- Have a strong work ethic and the willingness to get the job done while maintaining a supportive, empowering and positive attitude;
- Embrace thought-leadership by staying up-to-date on industry news, technology trends and best practices;

## WE OFFER

- A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year.
- 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days.
- DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
- Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
- Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card.
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a [Great Place To Work since 2022](https://www.greatplacetowork.nl/en/certification/certified/dept) in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
- You can discover even more employee benefits [here](https://www.deptagency.com/nl-nl/employee-benefits/).

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

## DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts [here](https://www.deptagency.com/the-good-company/).

## About DEPT®

## Company Overview
- **One-liner**: DEPT® is a global digital agency that combines technology and marketing to help ambitious brands grow faster.
- **Entity Type**: Private (backed by The Carlyle Group)
- **Headquarters**: Amsterdam, Netherlands (global HQ; 30+ offices across 5 continents)
- **Founded**: 1996 (founded as TamTam; rebranded to DEPT® in 2019)
- **Founders**: Paul Manuel and Bart Manuel (founded TamTam, the predecessor agency)

## Core Business
- **Primary industry/industries**: Digital Agency, Technology, Marketing, Commerce, AI
- **Target customers**: B2B, Enterprise (clients include Google Store, KFC, Beats by Dre, Patagonia, Lego, YouTube, National Geographic, Meta, Adidas, Microsoft, Hulu, Supercell, Tomorrowland)
- **Mission or purpose statement**: To be the best agency for the world, not just in the world. A certified B Corporation, they aim to pioneer tech and marketing while balancing purpose and profit.

## Products & Services
- **Integrated Agency Services**: A 50-50 blend of technology and marketing services, including strategy, creative, data, and media.
- **DEPT®/AI**: A dedicated AI practice launched in 2023, with 50% of revenue now AI-enabled.
- **Commerce Services**: Recognized by Forrester as a top 10 Commerce Services Provider.
- **Specialized Studios**: Includes BASIC/DEPT®, Hello Monday/DEPT®, STUDIO DUMBAR/DEPT®, and Dogstudio/DEPT®—each with unique creative and technical specialties.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; backed by The Carlyle Group (partnership announced in 2023).
- **Key Metric**: Over 4,000 employees (Depsters) across 30+ offices in 5 continents.
- **Notable Investors/Partners**: The Carlyle Group (strategic partner), Waterland Private Equity (historical partner). Key clients include Google, Meta, Microsoft, Lego, Adidas, Patagonia, and KFC.
- **Growth Signals**: 30 acquisitions since 2015; named Webby Agency of the Year 2022, 2023, 2024; Campaign Digital Innovation Agency of the Year 2023; launched Asia Pacific operations in 2021; 50% AI-enabled revenue; 85+ nationalities and 50+ languages spoken in-house.

## Competitive Advantages
- **Partner-led model**: 200+ owners with "skin in the game," ensuring entrepreneurial accountability and long-term client relationships.
- **Global scale with craft depth**: 4,000+ digital specialists available as one integrated team across all time zones.
- **B Corp & Climate Label certified**: First global agency to become a Certified B Corporation, with a strong focus on sustainability and social impact.
- **Award-winning track record**: Consistently recognized as Agency of the Year by Webby and Lovie Awards.
- **50-50 tech/marketing split**: Rarer in the industry, enabling full 360-degree client solutions.

## Strategic Focus
- **AI integration**: Deep investment in DEPT®/AI to embed AI into all service lines (50% of revenue already AI-enabled).
- **Global expansion**: Continued growth through acquisitions and new market entries (e.g., Asia Pacific, Americas).
- **Sustainability & Impact**: Active impact strategy focused on four pillars: Impactful Work, Diversity Equity & Inclusion, Community, and Climate.
- **Talent development**: Heavy investment in learning ("DEPT®/YOU" curated learning experiences) and internal mobility.

## Why Work Here
- **Culture**: Described as "inclusive, supportive, open" with a strong emphasis on diversity (85+ nationalities), equity, and inclusion. Certified B Corporation with a clear purpose.
- **Flexibility**: Open to discussing flexible and hybrid working arrangements to achieve work/life balance.
- **Benefits**: Health and wellness benefits, DEPT®/CARES (annual day of giving), DEPT® Festival (all-expenses-paid global gathering), and DEPT®/YOU (curated learning experiences for personal and professional growth).
- **Global opportunities**: Ability to work from offices across 5 continents, with a strong internal mobility ethos.
- **Engineering culture**: Emphasis on pioneering, innovation, and craft; 50-50 tech/marketing split means engineers and technologists are core to the business.
- **Notable perks**: Climate Label company (100% climate neutral, 37% renewable energy), strong sustainability focus, and community impact programs.

## Sources
1. [DEPT® Careers Page](https://www.deptagency.com/careers/)
2. [DEPT® Homepage](https://www.deptagency.com/)
3. [DEPT® About Us](https://www.deptagency.com/about-us/)
4. [DEPT® Culture Page](https://www.deptagency.com/en-in/culture/)
5. [DEPT® Job Board (Greenhouse)](https://job-boards.greenhouse.io/dept)

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