---
title: 'Digital Account Manager at Ogilvy'
canonical: 'https://feeny.ai/job/digital-account-manager-ogilvy-melbourne-ncg3xz2eees3'
type: 'job'
last_seen: '2026-10-12'
---

# Digital Account Manager at Ogilvy

- **Company:** Ogilvy
- **Location:** Melbourne, Australia
- **Posted:** 2026-09-28
- **Last confirmed live:** 2026-10-12
- **Apply:** https://www.ogilvy.com/careers/4738316005?gh_jid=4738316005

## Job description

## About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy more than 75 years ago. It builds on that rich legacy through Borderless Creativity—innovating at the intersection of intelligence, imagination and influence, with experts across advertising, sports & entertainment, PR & social, consulting, and health collaborating seamlessly across more than 120 offices spanning 90 countries. Ogilvy was named [Network of the Year](https://www.ogilvy.com/ideas/ogilvy-brings-home-network-year-2026-cannes-lions-international-festival-creativity) at the 2026 Cannes Lions International Festival of Creativity and [ranks](https://www.ogilvy.com/ideas/ogilvy-tops-warc-effective-100-creative-100-4th-straight-year) as the #1 global agency network for creative excellence and effectiveness by WARC for the fourth consecutive year, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, visit [Ogilvy.com](http://www.ogilvy.com/), and follow us on [LinkedIn](https://www.linkedin.com/company/ogilvy/), [X](https://twitter.com/ogilvy),[Instagram](https://www.instagram.com/ogilvy/), and[Facebook.](https://www.facebook.com/ogilvy/)

## About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit [WPP.com](http://wpp.com/).

Business unit: Ogilvy One

Location: Melbourne

## ABOUT THE ROLE:

We’re seeking an experienced Account Manager with 4+ years of experience in digital marketing and martech.

You will help clients connect with their customers using innovative and strategic digital campaign solutions, across both customer loyalty and acquisition campaigns, with a focus on end-to-end email campaign management.

You will handle the day-to-day administration of your client accounts, including internal and client WIPs, workflow control, meetings, minutes, estimates, and records, while developing a thorough understanding of your client’s business needs and offering strategic recommendations on digital campaigns.

In this opportunity, you will get to work with some of Australia’s most-loved retail brands.

## WHAT YOU'LL DO:

- Manage multiple key client accounts, owning all aspects of account services
- Own the financial and contractual nature of the assigned accounts, including scoping of new opportunities, creating and reviewing SOWs, MSAs & change requests, invoicing and burndown reports, ensuring prosperous financial health across accounts
- Nurture and grow the relationships within the assigned accounts, ensuring frequent contact with key clients, in-person meetings and social gatherings
- Project management of small to medium projects/retainers, owning the coordination and completion of project timelines, resourcing, delivery, change requests, budget, and perform agile ceremonies as required
- Be the escalation point of contact, ensuring problems are solved efficiently and with minimal impact to the client relationship, internal team and quality of work
- Conduct/assist workshops and discovery sessions to capture business and functional requirements of assigned accounts, to inform new opportunities and the scoping of identified opportunities
- Manage the resourcing of accounts, ensuring accounts are adequately and efficiently resourced
- Maintain and demonstrate a sound knowledge of Ogilvy One’s range of technical, strategic and campaign service offerings, to answer client enquiries and to proactively seek new opportunities by identifying accounts' needs within Ogilvy One’s service offerings
- Build and maintain relationships across platform partners (e.g. Martech Account Executives) to share knowledge and seek new opportunities
- Lead the end-to-end execution of marketing campaigns (primarily email marketing), including creative development, strategic guidance, quality assurance, deployment, and reporting

## WHAT YOU'LL BRING:

- Demonstrated experience with strong stakeholder management to deliver successful outcomes
- Solid understanding of marketing technology and digital marketing
- Experience in overseeing and managing campaigns end to end
- Familiarity with digital campaigns, including email campaigns and lifecycle communications
- Comfortable presenting campaign findings to stakeholders to drive continuous improvement
- Strong ability to triage and work with both internal and external stakeholders to ensure outcomes
- Strong organisation and project management skills
- Excellent written and verbal communication skills with attention to detail
- Exceptional relationship-building skills and a team player mentality
- Be comfortable with simplifying complex technical strategies and requirements to nontechnical stakeholders
- Experience identifying opportunities to add value to existing tech stacks

## ABOUT OGILVY ONE

Ogilvy One is the customer experience and engagement arm of Ogilvy, specialising in building valuable relationships by design.

For 25 years, we've transformed business challenges into human-centric solutions that drive long-term customer value, always putting creativity at the heart of our approach. Across Ogilvy's global network of 120+ offices, we combine creativity, data, and AI to craft personalised brand experiences that connect with customers on a deeper level.

With over 4,000 specialists bringing expertise in creative, strategy, data, media, and technology, supported by a network of technology hubs powered by Verticurl, we deliver integrated solutions that help brands thrive in the age of personalisation.

## WHY YOU'LL LOVE OGILVY

- Global opportunities – Access career pathways, projects and connections across the Ogilvy and WPP network.
- 16 weeks paid parental leave – Gender-neutral leave for all parents and caregivers.
- Leading AI tools – Exclusive access to WPP Open, our global AI platform.
- Inclusive culture – A workplace where everyone can belong and thrive.
- Career development – Personalised growth plans, coaching and ongoing learning opportunities.
- Extra time off – Birthday leave, Summer Fridays and loyalty leave.
- Wellbeing support – Health and fitness discounts, wellbeing programs and mindfulness resources.
- Employee Assistance Program – Free, confidential counselling support.
- Recognition and rewards – Celebrating great work and long-term contribution.
- Referral bonuses – Earn rewards for introducing great talent.
- Exclusive discounts – Savings on major brands through perkSPACE

At Ogilvy, inclusivity is essential to our success. We're committed to building a workplace that embraces various perspectives, experiences, and backgrounds, knowing that diverse teams drive more impactful work.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Māori, people with disabilities, diverse cultural and linguistic backgrounds, all ages, genders, sexual orientations, gender identities and expressions, nationalities, and family structures.

We believe everyone thrives when they can be themselves. We provide equal opportunities and are committed to creating an inclusive environment where everyone feels valued, respected, and empowered to reach their full potential.

If you require any accessibility adjustments during the recruitment process, please let us know at ogv-au-careers@ogilvy.com

## #LI-CO1

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

## About Ogilvy

## Company Overview
- **One-liner**: Ogilvy is a global creative network that helps brands make an impact through advertising, public relations, consulting, relationship design, and health marketing.
- **Entity Type**: Private (subsidiary of WPP plc, a publicly traded company – NYSE: WPP)
- **Headquarters**: New York City, New York, United States
- **Founded**: 1948
- **Founders**: David Ogilvy

## Core Business
- **Primary industries**: Advertising, Public Relations, Marketing Consulting, Healthcare Marketing
- **Target customers**: B2B, B2C, Enterprise, SMB across nearly 90 countries
- **Mission**: "To inspire people and brands to make an impact"

## Products & Services
- **Advertising, Brand & Content**: Full-service advertising campaigns, brand strategy, and creative content development.
- **Public Relations & Influence**: Narrative development, corporate reputation, influencer marketing, earned media.
- **Relationship Design (Ogilvy One)**: Data-driven customer engagement, loyalty programs, and personalised experiences powered by AI.
- **Consulting (Ogilvy Consulting)**: Business transformation, marketing transformation, behavioural science, innovation, and social impact strategy.
- **Health (Ogilvy Health)**: Healthcare marketing solutions for pharma, biotech, medical centres, payers, and consumer health brands.

## Market Standing
- **Valuation/Market Cap**: Not publicly available for Ogilvy alone (parent WPP’s market cap is publicly reported)
- **Key Metric**: Annual Revenue – Not publicly disclosed; operates as part of WPP’s global network
- **Notable Investors/Partners**: Parent company WPP plc; key clients include many of the world’s most successful brands
- **Growth Signals**: Operates in 132 locations across 83 countries; 75 years of continuous operation; recently expanded capabilities in AI-driven relationship design and consulting

## Competitive Advantages
- **Borderless Creativity**: Seamless collaboration across advertising, PR, consulting, and health capabilities under one roof.
- **Deep Heritage & Trust**: Founded in 1948, Ogilvy has shepherded iconic brands through decades of market change.
- **Global Reach, Local Touch**: Nearly 90 country markets with local expertise backed by global scale.
- **Talent Culture**: Strong emphasis on inclusion, employee resource groups (“Communities”), and professional development.

## Strategic Focus
- **Innovation at Intersections**: Blending creativity with technology (AI, data) to deliver modern marketing solutions.
- **Consulting Growth**: Expanding Ogilvy Consulting’s offerings in behavioural science, sustainability, and business transformation.
- **Health & Wellness**: Deepening capabilities in healthcare marketing to serve both traditional health brands and consumer wellness.
- **Talent & Inclusion**: Investing in people-first policies, inclusive hiring, and career development to attract and retain top creative talent.

## Why Work Here
- **Culture**: People-first philosophy rooted in David Ogilvy’s original vision; strong commitment to inclusion and employee well-being.
- **Employee Resource Groups**: Nine global “Communities” (Roots, Somos, Black Diaspora, Proud, Parents & Carers, etc.) fostering belonging and professional networking.
- **Learning & Development**: Best-in-class training programs and career growth opportunities, with mentorship from senior leaders.
- **Work Environment**: Global opportunities across 132 offices; hybrid/remote policies vary by region and role (not universally disclosed, but flexibility is common in agency settings).
- **Perks**: Access to a vast global network of experts, exposure to high-profile brands, and a creative, collaborative atmosphere.

## Sources
1. [Ogilvy Careers Page](https://www.ogilvy.com/careers)
2. [Ogilvy About Page](https://www.ogilvy.com/about)
3. [Ogilvy Who We Are](https://www.ogilvy.com/careers/who-we-are)
4. [Wikipedia: Ogilvy (agency)](https://en.wikipedia.org/wiki/Ogilvy_(agency))

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