---
title: 'Digital Experience Coordinator at Riskified'
canonical: 'https://feeny.ai/job/digital-experience-coordinator-riskified-sao-paulo-r2bjp2hxwp2r'
type: 'job'
last_seen: '2026-09-13'
---

# Digital Experience Coordinator at Riskified

- **Company:** Riskified
- **Location:** São Paulo, Brazil
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-13
- **Apply:** https://www.riskified.com/careers/job-description/?gh_jid=8786255002

## Job description

## About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and [many more](https://www.riskified.com/customers/).

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.

## About the Role

We're looking for a Digital Experience Coordinator to support the day-to-day management of Riskified's global digital experience. This role is ideal for someone who enjoys organization, technology, and creating exceptional web experiences.

Working closely with the Digital Experience Manager, you'll help maintain our seven multilingual websites, publish content, coordinate website updates, and ensure our digital properties remain accurate, consistent, and optimized.

This is an excellent opportunity for someone looking to grow a career in digital marketing, website operations, or digital experience.

What You'll Be Doing:

Website Management

- Publish and update content in WordPress across seven multilingual websites.
- Build and format landing pages using existing page templates and components.
- Maintain page layouts, navigation, and website content.
- Ensure content is accurate, consistent, and follows brand guidelines.
- Coordinate multilingual content updates with translation teams.
- Perform routine website quality assurance (QA) before pages go live.

Digital Operations

- Execute recurring website requests from global and regional Marketing stakeholders.
- Support marketing campaign launches by publishing webpages, lead generation forms, banners, and CTAs.
- Update resource libraries, blog posts, events, webinars, and customer stories.
- Manage redirects, SEO metadata, and content housekeeping.
- Help maintain website documentation and processes.
- Monitor website health and report issues to the development team.

Quality Assurance

- Test webpages across devices and browsers.
- Check links, images, forms, and page functionality.
- Review pages for accessibility and content quality.
- Ensure multilingual sites remain synchronized after updates.

Cross-Functional Support

- Partner with Marketing, Product Marketing, Design, Content, and Web Development.
- Coordinate website requests and track progress.
- Help improve operational workflows and identify opportunities for automation.

## Qualifications

- 1–2+ years of experience working with websites or digital marketing.
- Fluency speaking and writing in English required.
- Experience using WordPress CMS.
- Strong attention to detail required.
- Excellent organizational skills required.
- Familiar with basic SEO principles required.
- Comfortable managing multiple priorities.
- Familiarity with Google Analytics or similar analytics tools required.
- Experience working with multilingual websites.
- Basic understanding of HTML and CSS
- Experience with AEO/GEO
- Familiarity with project management tools, including Jira, AirTable, Asana, or [Monday.com](http://monday.com).
- Experience working directly with web developers
- Experience working with Figma
- Experience using AI tools such as ChatGPT or Claude to improve productivity.
- Experience working with marketing automation or CRM platforms.

Please submit an English version of Resume/CV.

In the News

[Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut](https://www.reuters.com/technology/general-atlantic-backed-riskified-valued-43-bln-nyse-debut-2021-07-29/)

[Fortune Magazine: Riskified named Best Workplaces in New York for 2022](https://www.greatplacetowork.com/best-workplaces/new-york/2022?category=small-and-medium)

[The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer](https://www.themuse.com/advice/sales-enablement-manager-riskified-benedikt-parstorfer)

[Globes: Riskified is among Israel’s fastest growing companies](https://en.globes.co.il/en/article-globes-and-statista-present-israels-fastest-growing-companies-1001394530)

[TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site](https://techcrunch.com/2018/06/19/riskified-prevents-fraud-on-your-favorite-e-commerce-site/)

[CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines](https://www.calcalistech.com/ctech/articles/0,7340,L-3868211,00.html)

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

## About Riskified

## Company Overview
- **One-liner**: AI-powered fraud prevention and risk intelligence platform that helps ecommerce merchants approve more orders, fight chargebacks, and stop policy abuse.
- **Entity Type**: Public (NYSE: RSKD)
- **Headquarters**: New York, NY, USA (also offices in Israel, Europe, APAC, LATAM)
- **Founded**: 2013
- **Founders**: Eido Gal (CEO & Chairman) and Assaf Feldman (CTO)

## Core Business
- **Primary industry**: Ecommerce fraud prevention, risk management, and chargeback mitigation.
- **Target customers**: Large ecommerce merchants and brands (B2B, Enterprise) – including Booking.com, Gucci, and GoPro.
- **Mission**: To empower businesses to unleash ecommerce growth by outsmarting risk, making ecommerce safe, accessible, and frictionless.

## Products & Services
- **Chargeback Guarantee**: Guarantees fraud chargeback liability is shifted to Riskified; uses ML to approve orders that might otherwise be declined.
- **Dispute Resolve**: Simplifies chargeback management through a single smart platform.
- **Policy Protect**: Prevents refund, promo, and reseller abuse while maintaining a consumer-friendly experience.
- **Adaptive Checkout**: Dynamically adjusts the shopping journey per customer to maximize conversion.
- **Account Secure**: Blocks account takeover attacks and protects consumer accounts.

## Market Standing
- **Valuation/Market Cap**: Not disclosed in provided materials (publicly traded on NYSE; latest figures available via SEC filings).
- **Key Metric**: Public company (NYSE: RSKD); annual revenue is available in quarterly filings but not cited in search results.
- **Notable Investors/Partners**: Customer logos include Booking.com, Gucci, GoPro; merchant brands from 3 of the top 10 largest ecommerce merchants.
- **Growth Signals**: Named to Globes and Statista’s Israel’s Fastest Growing Companies; earned Fortune “Best Workplaces in New York” multiple years (2021–2024); TrustRadius “Top Rated” awards.

## Competitive Advantages
- **AI/ML moat**: Machine learning models with custom-engineered features and advanced identity/linkage intelligence claim 2–3× stronger fraud and abuse detection.
- **Guaranteed performance**: Chargeback Guarantee shifts liability, letting merchants confidently approve more orders.
- **Network effect**: Global merchant data network improves model accuracy for every client.
- **Comprehensive lifecycle coverage**: Products span login, checkout, and post-purchase (disputes, returns/abuse).

## Strategic Focus
- **Product expansion**: Broadening from core chargeback prevention into account security, policy abuse, and adaptive checkout to protect the entire customer journey.
- **Growth on public markets**: As a listed company, focus on scaling revenue, expanding into new geographies (APAC, LATAM), and deepening partnerships with enterprise brands.
- **AI innovation**: Continuous investment in machine learning and large-scale data processing to stay ahead of fraud tactics.

## Why Work Here
- **Culture**: Described as collaborative, transparent, and autonomous – “genuine, helpful, collaborative, approachable people.” Open workspace where founders are accessible.
- **Remote/hybrid policy**: Global offices in US, Israel, Europe, APAC, LATAM; specific work-from-home policy not detailed, but in-office perks and team events suggest a hybrid or office-centric model.
- **Perks & benefits**: Equity for all employees, 401(k) with matching (immediate vesting), medical/dental/vision from day one, pension (Keren Hishtalmut), commuter benefits, fully stocked kitchens, catered lunches, yoga/pilates/soccer, company events.
- **Professional development**: Global onboarding, role-based courses, skills training, volunteering opportunities.
- **Recognition**: Certified Great Place to Work (83% of employees say it’s a great place to work vs. 57% typical U.S. company); featured on Fortune Best Workplaces lists for New York (2021–2024).

## Sources
1. [Riskified.com](https://www.riskified.com/) – Main product page
2. [Riskified Careers](https://www.riskified.com/careers/) – Job openings, culture, and benefits
3. [Riskified About](https://www.riskified.com/about/) – Company story, mission, leadership
4. [Great Place To Work](https://www.greatplacetowork.com/certified-company/7008360) – Certification and employee survey data
5. [LinkedIn](https://www.linkedin.com/company/riskified) – Company description

## Other roles at Riskified

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- [Business Development Manager](https://feeny.ai/job/business-development-manager-riskified-shanghai-88fc7wge3jms) — Shanghai, China
- [Enterprise Business Development Representative](https://feeny.ai/job/enterprise-business-development-representative-riskified-new-york-4f9nytrpznt6) — New York, NY
- [Data Integration Analyst](https://feeny.ai/job/data-integration-analyst-riskified-new-york-35djy3gd226h) — New York, NY
- [Application Security Architect](https://feeny.ai/job/application-security-architect-riskified-lisbon-bmczvgbhw3gc) — Lisbon, Portugal
- [Director, Business Development APAC](https://feeny.ai/job/director-business-development-apac-riskified-melbourne-ftz2tz0ab3dd) — Melbourne, Australia
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- [Finance Operations](https://feeny.ai/job/finance-operations-riskified-lisbon-ngbh7strpde8) — Lisbon, Portugal
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