---
title: 'Direct Sales Supervisor at GoNetspeed'
canonical: 'https://feeny.ai/job/direct-sales-supervisor-gonetspeed-windsor-1d0y5hty8hm0'
type: 'job'
last_seen: '2026-09-07'
---

# Direct Sales Supervisor at GoNetspeed

- **Company:** GoNetspeed
- **Location:** Windsor, Canada
- **Compensation:** $70k–$125k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/gonetspeed/3ed3edc2-5c2c-4347-971e-f1b60dee82dc

## Job description

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.

And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.

Description: The Direct Sales Supervisor will serve a critical role for the residential door to door sales team.  This position strives to provide support for a team of Direct Sales Representatives in all aspects of the sales process; before, during and after as well as coaching, training and feedback.  Further, the DSS will be a selling leader who will be accountable to delivering on sales objectives of their own.  The primary objective for the DSS will be to help maintain field activity for their reps, model, teach and coach the sales process and drive results for the organization while assisting the Area Sales Manager in other prescribed duties of the role. Essential Job Functions:

- Directly supports the Area Sales Manager with all responsibilities related to delivering results that drive profitable growth and increasing market penetration.
- Assists in the recruitment, hiring, and onboarding of new DSR’s.
- Leads, trains, coaches and develops a team of 4-12 DSRs.
- In partnership with the Area Sales Manager, the Direct Sales Supervisor is responsible for all aspects related to the performance management of the DSR team they support. This includes tracking results, communicating KPI’s, setting clear expectations, delivering timely feedback, following up on daily/weekly/monthly goals, and holding individuals accountable to high performance standards.
- Responsible for leading from the front and implementing strategies that result in the successful attainment of individual and team sales targets. Traveling in the field, side-by-side selling and selling directly from the front is essential.
- Mentors employees to ensure equitable treatment of all staff members in accordance with company policy and practices, and to be certain they are doing their best for themselves and the company.
- Maintain sales production to meet or exceed individual targets.
- Designate and communicate territory assignments to DSR team ensuring alignment with market penetration goals.
- Executes a wide range of residential customer acquisition strategies including door-to-door, prospecting, events, information sessions and pop-ups.
- Ensures the sales team is fully equipped with the necessary tools, information, knowledge, and skills to successfully support customers and meet or exceed performance goals.
- Prioritizes continuous improvement and employee development by coordinating and leading various training initiatives using internal and external resources. Knowledge, Skills and Abilities:
- Ability to always represent oneself and company in a professional and ethical manner
- Ability to work cross-functionally with various business departments to support the needs of the business and resolve customer concerns or escalations
- Ability to lead a team and provide feedback and coaching on an ongoing basis
- Skilled at written, verbal, and in-person communication
- Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner
- Coachable, and willingness to learn and improve sales and communication skills.
- Willingness to support and contribute to team members during daily team calls and interactions is important.
- Local travel to prospecting locations in your own vehicle. (Mileage allowance is provided.)
- Ability to establish and maintain effective working relationships with coworkers and various business contacts.
- Ability to collaborate with others and work effectively in a team environment
- Ability to organize and prioritize multiple work assignments and manage people and projects effectively
- Ability to pay close attention to detail
- Ability to make sound decisions using information at hand.
- Valid driver’s license and reliable transportation Cultural Values:
- Collaborative: We can do more together than on our own and will build strong relationships to do so.
- Innovative: We are curious and will develop creative solutions to support our customers.
- Integrity: We are honest and transparent to maintain our strong reputation.
- Passionate: We love what we do, and it shows in the pride of our work. Education and Experience:
- High School Diploma or GED
- Strong written and oral communication skills, experience in customer relations, ability to work in a fast-paced environment and multi-task
- Experience with Microsoft Office Suite
- Previous sales and/or sales support experience a plus Compensation and Benefits:
- Compensation will be a combination of base salary plus monthly commissions.
- Comprehensive benefits package including health, dental, vision, 401K (with employer match) and much more.

## About GoNetspeed

## Company Overview
- **One-liner**: GoNetspeed is a high-speed fiber internet service provider delivering symmetrical speeds up to 6 Gig to homes and businesses across the East Coast.
- **Entity Type**: Private (backed by Oak Hill Capital; multiple funding rounds including debt and grants)
- **Headquarters**: Rochester, New York, United States
- **Founded**: 2021 (formed through the merger of five companies: OTELCO, OTTC, Lantek, GoNetspeed, and Icon)
- **Founders**: Not individually named; the company was created by combining legacy telecom operators

## Core Business
- **Primary industry**: Telecommunications / Fiber Internet Services
- **Target customers**: B2C (residential) and B2B (small to medium businesses), with a focus on communities in the Northeast and Mid-Atlantic
- **Mission or purpose**: “Connecting communities for today and for whatever comes next” – providing the fastest and most reliable internet with transparent, no-contract service

## Products & Services
- **Fiber Internet (Residential)**: Symmetrical download/upload speeds up to 6 Gbps; no data caps, no contracts, free installation and Wi-Fi router. Plans include 500 Mbps, 1 Gig, and 6 Gig.
- **Fiber Internet (Business)**: All-in-one Whole Home Wi-Fi solutions with dedicated support and reliable connectivity for business operations.
- **Voice Services**: Bundled voice offerings (mentioned on website as part of their legacy DSL support, but fiber plans focus on internet).

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric – Total Funding**: $121.5 million (as of mid-2025), including:
  - Debt Financing (July 2025): $110M
  - Grant from Rhode Island Commerce Corporation (May 2025): $9M
  - Grant from Maine Connectivity Authority (April 2023): $2.5M
  - Non-Equity Assistance (2021): led by Oak Hill Capital Partners
- **Notable Investors/Partners**: Oak Hill Capital Partners (lead investor), Rhode Island Commerce Corporation, Maine Connectivity Authority
- **Growth Signals**: 
  - Headcount of 266 employees (+10.8% YoY)
  - Rapid expansion of fiber network along the East Coast
  - 58 active job postings (as of late 2026)
  - Monthly job posting growth of +107.1%

## Competitive Advantages
- **100% fiber optic network** – unaffected by moisture, temperature, or distance, offering superior reliability over cable or DSL.
- **Symmetrical speeds** – equal upload and download (up to 6 Gbps), ideal for remote work, gaming, and content creation.
- **No contracts or data caps** – differentiates from many incumbent ISPs.
- **Local, U.S.-based support** – customer service team that explains technical issues in plain English.

## Strategic Focus
- **Expanding the fiber footprint** across the East Coast, entering new communities and states.
- **Building for the future** – investing in infrastructure to support next-generation speeds and capacity.
- **Maintaining a customer-first approach** with transparent pricing and no bundling requirements.

## Why Work Here
- **Culture**: Described as “tight-knit, family-oriented” with a strong sense of community. Employees often stay because of the supportive environment.
- **Work model**: Primarily on-site for field roles (linemen, splicers, installers) and hybrid for some corporate positions (e.g., Bangor, Maine).
- **Benefits**: 401(k) matching, dental, health, life, disability insurance, flexible spending account, health savings account, paid time off, employee assistance program, employee discount, and referral program.
- **Engineering & field focus**: Roles in OSP engineering, construction, and technical support offer hands-on work building state-of-the-art fiber networks.
- **Caution**: GoNetspeed has issued a warning about employment scams using the COO’s name; the company never asks for banking information or equipment purchases during hiring.
- **Employee ratings** (on LinkedIn): 3.3/5 overall; culture 2.9/5, career 2.9/5, compensation 3.0/5 – suggests room for improvement in internal growth and culture, though many reviews highlight the supportive team.

## Sources
1. [gonetspeed.com](https://www.gonetspeed.com/) – Homepage and service plans
2. [gonetspeed.com/about](https://www.gonetspeed.com/about/) – Company background and mission
3. [gonetspeed.com/careers](https://www.gonetspeed.com/careers/) – Careers page with benefits and scam warning
4. [jobs.lever.co/gonetspeed](https://jobs.lever.co/gonetspeed) – Current open positions
5. [linkedin.com/company/gonetspeed](https://linkedin.com/company/gonetspeed) – Employee data, funding, reviews, and key executives

## Other roles at GoNetspeed

- [Supervisor of Field Operations NJ](https://feeny.ai/job/supervisor-of-field-operations-nj-gonetspeed-nj-g6vq25nf4h2z) — , NJ
- [Warehouse & Inventory Specialist](https://feeny.ai/job/warehouse-inventory-specialist-gonetspeed-berlin-jgkz4mwfz8f0) — Berlin, Germany
- [OSP Engineer](https://feeny.ai/job/osp-engineer-gonetspeed-haverhill-rvj6hw4msqbm) — Haverhill, MA
- [Outside Sales Representative (Door-to-Door)](https://feeny.ai/job/outside-sales-representative-door-to-door-gonetspeed-new-haven-pevrwsdaja39) — New Haven, CT
- [Outside Sales Representative (Door-to-Door)](https://feeny.ai/job/outside-sales-representative-door-to-door-gonetspeed-springfield-hh5aa2maj7r9) — Springfield, MA
- [Outside Sales Representative (Door-to-Door)](https://feeny.ai/job/outside-sales-representative-door-to-door-gonetspeed-middletown-jd5c3chhqsz3) — Middletown, CT
- [Outside Sales Representative (Door-to-Door)](https://feeny.ai/job/outside-sales-representative-door-to-door-gonetspeed-hartford-p2a7vqpmzv4j) — Hartford, CT
- [Door-to-Door Fiber Internet Sales Representative](https://feeny.ai/job/door-to-door-fiber-internet-sales-representative-gonetspeed-kittery-drmnw5v31j2x) — Kittery, ME
- [Door-to-Door Fiber Internet Sales Representative](https://feeny.ai/job/door-to-door-fiber-internet-sales-representative-gonetspeed-portland-2a9jswcssery) — Portland, ME
- [Door-to-Door Fiber Internet Sales Representative](https://feeny.ai/job/door-to-door-fiber-internet-sales-representative-gonetspeed-westbrook-mhv45916096r) — Westbrook, ME