---
title: 'Director, Account Management & Sales Development – Mirakl Connect at Mirakl'
canonical: 'https://feeny.ai/job/director-account-management-sales-development-mirakl-connect-mirakl-paris-2be4jjbkc8ff'
type: 'job'
last_seen: '2026-10-27'
---

# Director, Account Management & Sales Development – Mirakl Connect at Mirakl

- **Company:** Mirakl
- **Location:** Paris, France
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-10-27
- **Apply:** https://job-boards.greenhouse.io/mirakl/jobs/6234867004

## Job description

About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit [www.mirakl.com](http://www.mirakl.com).

Mirakl in Numbers:

- 🗓️ Founded in 2012 | Member of French Tech Next40
- 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

- 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success
- 🏆 Get Things Done:  We prioritize action and efficiency for impactful results
- 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence
- 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
- 🤝 Satisfy & Empower Clients: We're committed to our clients' success

- Connect | Paris | Full-time

1. The Team You'll Join

You'll be part of our Mirakl Connect EMEA team, led by Jane Barge, VP Mirakl Connect EMEA. The team consists of up to 5 Account Managers and Business Developers covering the EMEA region. Together, you'll be scaling AI-driven revenue growth for Mirakl Connect across retention, expansion, and pipeline generation.

1. Your Impact

- Lead, coach, and develop the Account Management team to drive upsell, renewals, and churn reduction targets, while personally acting as executive sponsor for a select portfolio of strategic enterprise accounts.
- Define and execute the growth strategy across the customer base, covering upsell, cross-sell, renewals, and churn prevention from highly automated mid-market motions to high-touch enterprise relationships.
- Own top-of-funnel pipeline generation by leading the BDR team, with targets aligned across the Sales Director, enterprise Account Executives, and Marketing.
- Drive the adoption of AI and automation across customer touchpoints, renewals, expansion triggers, and prospecting, working closely with Product, Ops, and agent builders to test, measure, and scale what works.
- Champion the voice of the customer by translating insights into product feedback that shapes the Mirakl Connect roadmap, while building a team culture grounded in ownership, experimentation, and results.

1. What You'll Bring to the Role

Experience:

- 8+ years in B2B SaaS, including at least 4 years leading Account Management, Customer Success, or Sales Development teams in a fast-growing environment
- Proven track record of driving MRR/ARR growth through renewals, upsell, and churn reduction across mid-market and enterprise customer segments
- Demonstrated ability to build trusted relationships with C-level stakeholders at large brands or retailers
- Experience managing BDR/SDR teams is a plus, as is a background in e-commerce, marketplaces, or retail tech

Skills:

- Revenue growth and retention strategy
- Team leadership, hiring, and development
- Executive stakeholder management
- AI and automation application in customer-facing teams
- Data-driven performance management (Salesforce and revenue metrics)

1. Tools Used

- Salesforce
- Outreach
- Gong
- Google Workspace
- Dust
- N8N and other AI automation tools

1. Languages

- English: Fluent
- French: Fluent

1. Compensation, Perks & Benefits

- Pay Range: Competitive; details will be discussed during the recruiter interview

1. Our Hiring Process

We warmly encourage you to apply to any of our roles, even if you think you're not an exact match.

Please click the "Apply" button to submit your application. This helps us make the best possible assessment and get back to you as quickly as possible.

- 30-minute Talent Acquisition screening
- 30-minute hiring manager interview with Jane Barge, focused on Succeed Through Expertise
- Two 45-minute values-based interviews with carefully selected members of our Connect team
- 30 to 45-minute case study in the form of a 90-day plan

#LI-Hybrid We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, [here](https://www.mirakl.com/recruitment-privacy-notice) in English and [here](https://www.mirakl.com/fr-FR/recruitment-privacy-notice) in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our [AI Guidelines for Candidates and Interviews](https://info.mirakl.com/ai-guidelines-for-candidates-and-interviews).

## About Mirakl

## Company Overview
- **One-liner**: Mirakl provides the enterprise marketplace SaaS platform that powers digital transformation for retailers and B2B companies, enabling them to launch, scale, and operate marketplaces, dropship, and AI-powered commerce.
- **Entity Type**: Private (backed by venture capital – funding stage not disclosed in provided sources)
- **Headquarters**: Dual headquarters in Paris, France and Boston, USA
- **Founded**: 2012
- **Founders**: Philippe Corrot (Co-founder & Co-CEO) and Adrien Nussenbaum (Co-founder & Co-CEO)

## Core Business
- **Primary industry/industries**: eCommerce software, marketplace platforms, retail media, B2B commerce
- **Target customers**: B2B and B2C enterprises (large retailers, B2B distributors, brands) – e.g., Macy’s, Decathlon, Carrefour, ASOS, Airbus Helicopters
- **Mission or purpose statement**: To give every business the opportunity to launch and operate their own winning marketplace, at scale, and to lead the digital transformation of eCommerce through the platform economy.

## Products & Services
- **Mirakl Platform**: Enterprise marketplace solution for launching and operating marketplaces and dropship programs. Composable tech stack handling catalog management, payments, seller onboarding, and more.
- **Mirakl Connect**: AI-powered multichannel selling platform that helps sellers onboard catalogs, connect with marketplaces, and use AI tools to advertise, cut costs, and drive growth.
- **Mirakl Ads**: Retail media solution optimized for eCommerce and marketplaces, enabling brands to advertise on marketplace sites.
- **Mirakl Payout**: Payment infrastructure that simplifies seller payouts, reduces friction, and ensures regulatory compliance.
- **Mirakl Nexus**: Agentic commerce infrastructure that connects shoppers and merchants to autonomous platforms for discovery, transactions, and post-sales management (newest offering).

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: $11.2B+ in gross merchandise value (GMV) transacted on Mirakl-powered marketplaces in 2024; 450+ enterprise customers; 100,000+ third-party sellers; 600M+ SKUs managed; 250M+ API calls daily; 1B+ inventory updates daily; 100% uptime during Black Friday week.
- **Notable Investors/Partners**: Not disclosed in provided sources (private company). The company maintains a curated ecosystem of 100k+ merchants and partners.
- **Growth Signals**: Expansion into agentic commerce (Mirakl Nexus), launch of Mirakl Ads (2023), acquisition of Octobat (2022), global presence with 9 offices in 16 countries, 750+ employees.

## Competitive Advantages
- **Neutral infrastructure**: Operates as a neutral platform connecting buyers, sellers, and technology systems, not competing with merchants.
- **13+ years of domain expertise**: Proven track record since 2012 with a deep understanding of marketplace and dropship operations.
- **AI innovation**: Dedicated Chief Data & AI Officer, AI-powered tools for catalog management, advertising, and seller onboarding.
- **Scalability and reliability**: Handles massive scale (600M+ SKUs, 250M+ API calls/day, 1B+ inventory updates) with 100% uptime during peak periods.
- **Composable, modular tech stack**: Offers flexibility to deploy only the needed components (marketplace, dropship, ads, payout, etc.).
- **Ecosystem of 100k+ merchants**: Ready-made network of sellers that can be activated for new marketplace launches.

## Strategic Focus
- **AI-powered eCommerce**: Investing heavily in AI to automate catalog integration, product data quality, advertising, and agentic commerce.
- **Agentic commerce**: Pioneering autonomous transaction and post-sales management with Mirakl Nexus.
- **Retail media expansion**: Growing Mirakl Ads as a key revenue stream for retailers.
- **B2B growth**: Targeting B2B enterprises with specialized marketplace solutions (e.g., Airbus Helicopters, Retif).
- **Global scale**: Strengthening presence in North America, Europe, and APAC (dual HQ in Boston and Paris, offices in 9 countries).

## Why Work Here
- **Culture & values**: Emphasizes “Go Above & Beyond,” “Work Hard Together,” “Succeed Through Expertise,” “Get Things Done,” and “Satisfy & Empower Clients.” Inclusive culture with diverse perspectives celebrated.
- **Remote/hybrid policy**: One remote work day per week, with a fixed in-office team day (“Team Day”).
- **Perks & benefits**: Tech welcome pack (MacBook Pro or Linux PC, dual screens), healthy snacks, fresh fruits, daily breakfast, monthly aperitifs, team activities (yoga, board games, BBQs, football, foosball), modern workspaces with relaxation floors and terraces, bike parking. Tech conferences and training events.
- **Engineering culture**: Latest equipment, technical orientation, and opportunities to work on high-scale systems (600M+ SKUs, 250M+ API calls/day).
- **Growth**: 750+ employees, 9 offices in 16 countries, entrepreneurial environment where employees can “scale their career.”
- **Recognition**: Certified as a Great Place to Work company.
- **Interview process**: Application → phone screen → interviews (STAR method, assessing skills and values alignment) → decision within two weeks.

## Sources
1. [Mirakl Homepage](https://www.mirakl.com/)
2. [Mirakl Careers Page](https://www.mirakl.com/careers)
3. [Mirakl About Us](https://www.mirakl.com/why-mirakl/about-us)
4. [Mirakl Greenhouse Jobs Board](http://job-boards.greenhouse.io/mirakl)
5. [Mirakl LinkedIn](https://www.linkedin.com/company/mirakl)

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