---
title: 'Director, Client Strategy and Growth at Hello Heart'
canonical: 'https://feeny.ai/job/director-client-strategy-and-growth-hello-heart-united-states-1s7vx2e27y19'
type: 'job'
last_seen: '2026-10-18'
---

# Director, Client Strategy and Growth at Hello Heart

- **Company:** Hello Heart
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-10-06
- **Last confirmed live:** 2026-10-18
- **Apply:** https://job-boards.greenhouse.io/helloheart/jobs/8864614002

## Job description

About Hello Heart:

Hello Heart is on a mission to make heart attacks a thing of the past.

We’re an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen—identifying risk up to 10 days in advance versus 10 years in traditional clinical models.

This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member. Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers.

We’re defining how the #1 cause of death—heart disease—is managed in the AI era. Join us.

About the Role:

Hello Heart is currently looking for a Director, Client Strategy and Growth, to join our growing Customer Experience Team. As a leader within Hello Heart, you will be at the forefront of virtual care helping clients empower their members to improve their heart health and reduce costly events like heart attacks and strokes.

Your role will specifically focus on client retention and growth, collaboratively developing the client strategy to nurture the relationships in your assigned book of business.

With your clients and their consultants, you will need to develop deep relationships to truly understand their overall strategy / priorities and help shape our program to deliver on their needs. Internally, you will need to closely collaborate with marketing, our growth, and client success teams to drive awareness of, interest in, and retention & expansion of Hello Heart to their clients.

As a leader within the organization, you will be responsible for bringing market and client feedback into the company. You will work with product, clinical, operations, and others to inform their direction that enables you to grow and maintain our relationships across our portfolio.

This is a fully remote position reporting to the Senior Director, Client Strategy & Growth

Responsibilities:

- Account Leadership: Collaboratively build the retention & expansion strategy for Hello Heart for your accounts along with our customer success, consultant relationships, and partnerships teams.
- Relationship Management: Develop relationships with key client decision-makers and influencers to best position Hello Heart and their members for long-term success.
- Revenue Retention & Renewals: Responsible for overall revenue retention year over year to 95% or better
- Revenue Growth: Drive revenue growth through strategic client expansions, contract negotiations, and upsell opportunities
- Market Analysis: Conduct thorough market and competitive analysis to identify opportunities and trends.
- Industry Knowledge: Stay abreast of industry changes, regulatory updates, and emerging trends within the health plan landscape; bring market feedback to the Hello Heart team to improve product/market fit.

Qualifications:

- GenAI-fluent, specifically for building client facing materials, summarizing account details, and synthesizing research
- Master of Business Administration (MBA) required
- 3+ years of management / strategy consultant experience required, with 1+ year at the engagement manager, project leader, or manager level
- 5+ years of experience in healthcare, digital health, population health, or equivalent industry
- Experience in growth-stage / start-up companies strongly preferred
- A demonstrated track record of account retention & expansion success
- Strong relationship development and organization navigation skills including experience identifying and engaging key decision partners with success.
- Strong negotiation skills with a proven ability to overcome objections and achieve a win-win deal.
- Attention to detail in everything from relationship strategy to tailoring the pitch through to contract negotiations.
- Ability to travel (approximately 30~50%)

The US base salary range for this full-time position is $185,000.00 to $210,000.00 Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our [Instagram page](https://www.instagram.com/helloheartapp/).

## About Hello Heart

## Company Overview
- **One-liner**: Hello Heart is a digital therapeutics company focused exclusively on preventing and managing heart disease through AI-powered coaching, connected devices, and behavioral science.
- **Entity Type**: Private (Series D)
- **Headquarters**: Menlo Park, California (Silicon Valley) with additional offices in Tel Aviv, Israel; New York City; and Austin, Texas [helloheart.com](https://www.helloheart.com/about/company)
- **Founded**: 2013
- **Founders**: Maayan Cohen (CEO) and Michal Gutman [helloheart.com](https://www.helloheart.com/about/company)

## Core Business
- **Primary industry**: Digital Therapeutics / Healthcare IT
- **Target customers**: B2B (employers, health plans, health systems) — the solution is distributed through benefits programs; end users are individuals managing hypertension and cardiovascular risk.
- **Mission or purpose statement**: "Taking on the number one cause of death" — empowering people to manage their heart health and change the future of heart health for good. [helloheart.com](https://www.helloheart.com/about/company)

## Products & Services
- **Hello Heart Program (Digital Therapeutic)**: An app-based program combining a free blood pressure monitor with AI-powered guidance, personalized coaching, medication tracking, and behavioral science to help users lower and manage their blood pressure. The program is clinically validated and has demonstrated a 47% reduction in inpatient hospital days and $1,709 in savings per member per year. [helloheart.com](https://www.helloheart.com/)
- **Nia (AI Health Assistant)**: An AI-powered assistant designed to help members understand heart health questions between visits, operating within clinician-informed safety guardrails for accuracy and safety. [helloheart.com](https://www.helloheart.com/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: **$138M total funding raised through Series D** [helloheart.com](https://www.helloheart.com/about/careers)
- **Notable Investors/Partners**: Member of the American Heart Association Innovators’ Network, American College of Cardiology Industry Advisory Forum, and CVS Health Point Solutions Management program. [helloheart.com](https://www.helloheart.com/about/company)
- **Growth Signals**: More than **225 global employees** and over **452K subscribers** served. The company is expanding its AI capabilities with the launch of "Nia" and has a growing commercial presence across the U.S. [helloheart.com](https://www.helloheart.com/about/careers)

## Competitive Advantages
- **Exclusive focus on heart disease**: Hello Heart is the only digital therapeutics company to focus exclusively on heart disease, giving it deep domain expertise and a highly tailored product.
- **Proven clinical and financial ROI**: Published outcomes show 47% fewer inpatient hospital days and significant per-member cost savings, making the value proposition clear to employers and health plans.
- **AI-first approach with safety guardrails**: Their AI assistant "Nia" is purpose-built for heart health and operates within clinician-defined boundaries, balancing innovation with patient safety.
- **Connected device integration**: Providing a free blood pressure monitor removes barriers to entry and ensures accurate data collection.

## Strategic Focus
- **AI for behavior change and risk detection**: Hello Heart is investing heavily in AI to deliver more personalized, real-time support and to proactively identify risk signals.
- **Scaling commercial partnerships**: Through partnerships with major health plans (e.g., CVS Health), employers, and health systems, the company aims to expand its reach to millions more at-risk individuals.
- **Data privacy leadership**: The company emphasizes that it will "never sell our members' health information," positioning privacy as a core brand value in a sensitive market. [helloheart.com](https://www.helloheart.com/)

## Why Work Here
- **Mission-driven impact**: Employees work on a product that directly addresses the leading cause of death globally, offering a strong sense of purpose. The company culture is described as "transparent and collaborative" with a strong team "driven to change how patients manage their health." [helloheart.com](https://www.helloheart.com/about/company)
- **Growth and ownership**: Each team member receives an equity package ("stock options makes each of our employees real partners"), and the company emphasizes challenge and career growth. [helloheart.com](https://www.helloheart.com/about/careers)
- **Benefits**: Full medical, dental, and vision coverage for U.S. employees and dependents; unlimited PTO; and an annual company-wide offsite for all team members. [helloheart.com](https://www.helloheart.com/about/careers)
- **Work model**: The company has offices in multiple cities (Menlo Park, Tel Aviv, New York, Austin), but specific remote/hybrid policy details are not publicly stated on their careers page. [helloheart.com](https://www.helloheart.com/about/company)
- **Engineering culture**: With a Chief Technology and Product Officer leading product development, the company uses AI and connected devices, offering a compelling environment for engineers and data scientists in healthcare tech.

## Sources
1. [Hello Heart - About/Company](https://www.helloheart.com/about/company)
2. [Hello Heart - Careers Page](https://www.helloheart.com/about/careers)
3. [Hello Heart - Official Site](https://www.helloheart.com/)
4. [Hello Heart - Job Listings (Greenhouse)](https://job-boards.greenhouse.io/helloheart)

## Other roles at Hello Heart

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- [Senior Data Analyst, Product](https://feeny.ai/job/senior-data-analyst-product-hello-heart-tel-aviv-c3sn4ywbf66z) — Tel Aviv, Israel
- [Senior Manager, Revenue Operations](https://feeny.ai/job/senior-manager-revenue-operations-hello-heart-united-states-cjzgkv9zth1d) — United States
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- [Senior Mobile Engineer (React Native)](https://feeny.ai/job/senior-mobile-engineer-react-native-hello-heart-tel-aviv-aeqdfyt0vhjr) — Tel Aviv, Israel
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