---
title: 'Director, Client Success at Tubi'
canonical: 'https://feeny.ai/job/director-client-success-tubi-new-york-n4b256dn9pe3'
type: 'job'
last_seen: '2026-09-16'
---

# Director, Client Success at Tubi

- **Company:** Tubi
- **Location:** New York, NY
- **Compensation:** $150k–$215k
- **Work type:** hybrid
- **Posted:** 2026-09-14
- **Last confirmed live:** 2026-09-16
- **Apply:** https://job-boards.greenhouse.io/tubitv/jobs/8201868

## Job description

About the Role:

As a Director, Client Success at Tubi, you will lead and build the operational plan for implementing Tubi’s performance, outcomes, and measurement capabilities within our client-facing Sales Account Management team, and the Revenue Operations organization, more broadly. This role combines people leadership with hands-on enablement, and carries a clear mandate: develop a team that not only delivers flawlessly against campaign commitments, but also instills an outcomes-first mindset, driven by the operational processes you establish for effective campaign set-up and execution, powered by Tubi’s suite of measurement products.

You will design and deliver the training and coaching that raises measurement fluency across Tubi’s Sales Account Management team, lead the organizational change required to embed performance conversations into everyday campaign workflows, and own the standards and processes for how Tubi implements an optimization-first client engagement. Working cross-functionally with Sales, Revenue Operations, Measurement, Data Science & Marketing you will ensure that we help deliver against our Sales goals and leverage the innovative suite of measurement products we bring to market.  You will not be designing the measurement products themselves, but rather building and operationalizing the wide-spread adoption of those products through the campaigns managed by the Revenue Operations  team.  This is a hybrid role based out of our New York office. You must be willing to travel to our NYC office 4 days/week.

What You'll Do:

- Guide and develop the Account Management team on building a center of excellence for campaign performance and optimization of advertising campaigns on Tubi.
- Partnering with the Measurement team, build and own a structured performance and measurement curriculum for the team, covering outcome KPIs inclusive of reach/frequency, brand lift, attribution, conversion lift and sales lift including the appropriate application and limitations of each.
- Establish a competency model for the client success function, assess the team against it, and close capability gaps through targeted coaching, campaign clinics, and structured post-campaign reviews, in partnership with subject-matter-experts on the Measurement team.
- Lead the organizational change required to move the team from a delivery-first to an outcomes-first approach, sequencing the transition so that in-flight campaigns and client relationships are never put at risk.
- Design a campaign performance and optimization plan for the Revenue Operations team including a re-imagining of campaign kickoff, mid-flight review, wrap reporting, and quarterly business review cadences so that performance and optimization conversations are embedded in the standard workflow.
- Define and enforce the standards for an optimization-first client engagement, including objective and KPI setting prior to launch, in-flight optimization triggers and decision rights, and documentation of each change and its measured impact.
- Own the quality of client-facing performance reporting and narrative, ensuring every deliverable carries a clear point of view and a recommended next action, with goals that support transparency, account growth and client satisfaction.
- Partner with People and HR to evolve role expectations, goals, and team MBOs so that outcomes ownership is reflected in how the team is measured and rewarded.
- Develop durable enablement assets, including playbooks, measurement decision frameworks, optimization checklists, and reporting templates that sustain the standard as the team scales.
- Create the feedback loop from campaign outcomes back into planning, packaging, and product, and define the metrics that demonstrate the impact of the function on client retention, renewal, and revenue growth.

Your Background:

- Bachelor’s degree or equivalent experience.
- 10+ years in Account Management, Planning, Ad Operations, measurement and analytics, or agency-side client leadership within a media company, social platform or agency.
- 5+ years leading client-facing teams, with a demonstrated record of developing teams in an outcomes-driven sales organization.
- Demonstrated experience designing and delivering training, enablement, or capability-building programs for a commercial team.
- Strong working knowledge of digital video and CTV performance measurement, including incrementality, brand lift study design, and attribution, and the appropriate use and limitations of each.
- Experience leading a team through a significant change in scope, expectations, or operating model.
- Strong Excel and BI tooling skills, with the ability to manage and analyze large data sets and translate findings into clear client recommendations.
- Technical understanding of ad serving and the role of Ad Operations within a media company.
- Clear understanding of the media landscape and where Tubi fits within that picture.
- Excellent verbal and written communication skills, with the ability to explain complex measurement concepts to both technical and non-technical audiences.
- Highly organized and operationally minded, with experience establishing processes, KPIs, and team MBOs backed by clear success measures.
- Collaborative, service-oriented mindset with strong attention to detail and the ability to multi-task in a fast-paced environment.
- Demonstrated interest in technology, streaming, entertainment, and advertising.

## #LI-CL1

#LI-Hybrid Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is listed annually below. This role is also eligible for an annual discretionary bonus, and various benefits including medical/dental/vision, insurance, a 401(k) plan, paid time off and other benefits in accordance with applicable plan documents.

High cost labor markets such as but not limited to Los Angeles, New York City, and San Francisco $150,300—$214,700 USD

Tubi is a division of Fox Corporation, and the FOX Employee Benefits summarized [here](https://drive.google.com/file/d/1I_N5Kz_AWxSaiTvS-jr1gqzKLXM3krY3/view?usp=sharing), covers the majority of all US employee benefits.  The following distinctions below outline the differences between the Tubi and FOX benefits:

- For US-based non-exempt Tubi employees, the FOX Employee Benefits summary accurately captures the Vacation and Sick Time.
- For all salaried/exempt employees, in lieu of the FOX Vacation policy, Tubi offers a Flexible Time off Policy to manage all personal matters.
- For all full-time, regular employees, in lieu of FOX Paid Parental Leave, Tubi offers a generous Parental Leave Program, which allows parents twelve (12) weeks of paid bonding leave within the first year of birth, adoption, surrogacy, or foster placement of a child in addition to applicable government leave program(s) and FOX’s short-term disability policy. This time is 100% paid through a combination of any applicable state, city, and federal leaves and wage-replacement programs in addition to contributions made by Tubi.
- For all full-time, regular employees, Tubi offers a monthly wellness reimbursement.

About Tubi:

Boldly built for every fandom, Tubi is a free streaming service that entertains over 100 million monthly active users. Tubi offers the world's largest collection of Hollywood movies and TV shows, thousands of creator-led stories and hundreds of Tubi Originals made for the most passionate fans. Headquartered in San Francisco and founded in 2014, Tubi is part of Tubi Media Group, a division of Fox Corporation.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

## About Tubi

## Company Overview
- **One-liner**: Tubi is a free, ad-supported streaming service offering a massive library of Hollywood movies, TV shows, live channels, and original content to over 100 million monthly active users.
- **Entity Type**: Public (subsidiary of Fox Corporation, NASDAQ: FOXA)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2014
- **Founders**: Farhad Massoudi, Thomas Ahn Hicks

## Core Business
- **Primary industry/industries**: Entertainment, Streaming, Advertising-Supported Video on Demand (AVOD)
- **Target customers**: B2C (consumers seeking free entertainment) and B2B (advertisers and media partners)
- **Mission or purpose statement**: "Access to all the world’s stories" – providing free, high-quality entertainment for diverse audiences [foxcareers.com](https://www.foxcareers.com/OurBrands/Tubi).

## Products & Services
- **[Tubi Platform]**: Free streaming service available on over 30 devices. Offers the world’s largest free catalog of 250,000+ movies and TV episodes, over 250 live channels, and a growing slate of Tubi Originals. Available in the US, Canada, Mexico, Latin America, the United Kingdom, and Australia [corporate.tubitv.com](https://corporate.tubitv.com/).
- **[Tubi for Advertisers]**: An ad-supported model allowing brands to reach a large, engaged audience with targeted advertising solutions.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Tubi is a wholly owned subsidiary of Fox Corporation; Fox Corp’s market cap is ~$17B as of mid-2025).
- **Key Metric**: Annual Revenue of **$680M** (2025 estimate); Monthly Active Users reached **100 million** as of June 17, 2025 [linkedin.com](https://www.linkedin.com/company/tubi-tv).
- **Notable Investors/Partners**: Fox Corporation (parent company); Tubi Media Group (division); prior investors raised $73.2M in total funding across 4 rounds before acquisition.
- **Growth Signals**: MAU grew from ~80M (May 2024) to 97M (Jan 2025) to 100M (June 2025); headcount increased 18.3% YoY to ~670 employees; ranked 33rd in Fast Company’s “World’s 50 Most Innovative Companies of 2025”; expanding international footprint (LATAM, Europe, Australia).

## Competitive Advantages
- **Massive free library** – largest collection of free movies and TV shows among AVOD services.
- **Fox ownership** provides deep content partnerships, advertising sales infrastructure, and financial stability.
- **Device ubiquity** – available on 30+ platforms (smart TVs, mobile, web, gaming consoles).
- **Personalized experience** powered by machine learning and AI to recommend content and optimize ad delivery.

## Strategic Focus
- **International growth** – expanding in Latin America, Europe, and Australia with local content and partnerships.
- **Original content** – investing in Tubi Originals to attract and retain viewers.
- **Live TV & events** – growing linear channel offerings and live sports/events (e.g., recent MLB deal).
- **AI/ML innovation** – hiring staff and principal ML engineers to improve personalization, search, and ad tech.

## Why Work Here
- **Culture**: Values-driven with five core principles: Deliver Delight, Stay Nimble, Own It, Trusted Partner, Swing Big [corporate.tubitv.com](https://corporate.tubitv.com/). Emphasis on speed, ownership, and collaboration.
- **Work model**: Hybrid, remote, and in-office options available across multiple locations (San Francisco HQ, Los Angeles, New York, Toronto, Chicago, London, Beijing). Engineering and product roles are mostly hybrid in SF/LA/NY; some roles are fully remote.
- **Benefits**: Healthcare coverage from day one, generous parental leave, childcare/eldercare support, wellness reimbursement, education reimbursement, retirement savings matching, financial planning services, competitive compensation.
- **Engineering culture**: Heavy investment in ML infrastructure, distributed systems, Rust, and site reliability. Many staff and principal-level roles open in ML, backend, and AI tooling.
- **Growth**: Rapid headcount expansion (18% YoY) and chance to work on a platform used by 100M users.

## Sources
1. [corporate.tubitv.com](https://corporate.tubitv.com/) – About Us, values, leadership, international availability
2. [corporate.tubitv.com/careers/](https://corporate.tubitv.com/careers/) – Benefits, locations, diversity statement
3. [linkedin.com](https://www.linkedin.com/company/tubi-tv) – Employee count, revenue, funding, industry classification
4. [job-boards.greenhouse.io/tubitv](https://job-boards.greenhouse.io/tubitv) – Open job listings (engineering, product, legal, marketing)
5. [foxcareers.com](https://www.foxcareers.com/OurBrands/Tubi) – Mission, brand description, parent company affiliation

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