---
title: 'Director, Commerce Delivery & Capability (UK) at WPP Media'
canonical: 'https://feeny.ai/job/director-commerce-delivery-capability-uk-wpp-media-london-0353524wpq70'
type: 'job'
last_seen: '2026-09-10'
---

# Director, Commerce Delivery & Capability (UK) at WPP Media

- **Company:** WPP Media
- **Location:** London, United Kingdom
- **Posted:** 2026-08-11
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/wppmedia/jobs/5378932008

## Job description

## About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

2293 - Director, Commerce Delivery & Capability (UK)

## Role Summary and Impact

The Commerce Delivery & Capability Director (UK) is a senior leadership role responsible for how commerce is executed and scaled across the UK business.

This role owns the end-to-end delivery model across retail media activation and embedded commerce teams, ensuring consistent, high-quality execution across all clients. It is accountable for building the systems, standards, and capabilities required to deliver performance and enable scalable growth.

Working in close partnership with the VP, Commerce UK and VP, Commerce Strategy & Consultancy, this role ensures commerce strategies and solutions are effectively operationalised and embedded within client organisations.

## Key responsibilities

Own the commerce delivery model

- Define and lead the end-to-end commerce delivery model across activation and embedded teams
- Establish standards for execution excellence across all clients
- Ensure delivery is consistent, scalable, and aligned to client objectives

Lead activation at scale

- Own all retail media activation (onsite and offsite)
- Drive performance excellence across optimisation, pacing, reporting, and QA
- Ensure campaigns are executed effectively, efficiently, and to a high standard

Build capability and systems for scale

- Design and implement operating models, playbooks, and delivery standards
- Build capability frameworks and training programmes across teams
- Drive consistency, efficiency, and quality across all delivery functions

Drive integration across channels

- Ensure commerce is fully embedded within wider media execution (search, social, programmatic)
- Align with cross-channel teams to deliver joined-up activation
- Enable connected execution across platforms and disciplines

Own performance and governance

- Set and track performance benchmarks and KPIs
- Identify and resolve delivery risks, inefficiencies, and gaps
- Embed a culture of continuous improvement and operational rigour

Influence client outcomes

- Partner with VP Commerce UK to support client performance and growth agendas
- Contribute to client conversations where execution and delivery are critical
- Ensure delivery aligns to commercial objectives and measurable outcomes

## Key relationships

- VP, Commerce UK – client priorities, commercial direction
- VP, Commerce Strategy & Consultancy – strategy definition and product development
- Growth (UK & EMEA) – pitch support and execution input
- Wider media teams – cross-channel integration

## Skills and Experience

- Senior leader with a track record of scaling commerce or media delivery functions
- Strong expertise in retail media activation and platform execution
- Experience building operating models, standards, and scalable systems
- Highly structured, with a focus on execution excellence and consistency
- Able to translate strategy into practical, high-performing delivery
- Credible in senior client environments, particularly on performance and execution

Success in the role

- A clearly defined and embedded commerce delivery model across the UK
- Consistent, high-quality execution across all clients
- Scalable systems, standards, and capability frameworks
- Strong integration of commerce into wider media execution
- Improved performance, efficiency, and client outcomes

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy for more information on how we process the information you provide.

#LI-Promoted

Please read our [Privacy Notice](https://www.wppmedia.com/pages/privacy-policy#:~:text=WPP%20Media%20Privacy%20Notice%20for%20Recruitment) for more information on how we process the information you provide.

## About WPP Media

## Company Overview
- **One-liner**: WPP Media is WPP's global media collective that combines AI, data, and creative to deliver intelligent growth for the world's leading brands.
- **Entity Type**: Division of Public Company (WPP plc – LSE: WPP, NYSE: WPP)
- **Headquarters**: New York, United States
- **Founded**: Not publicly available (parent WPP plc founded 1971; WPP Media formed as a unified media collective in recent years)
- **CEO**: Brian Lesser (CEO, WPP Media)

## Core Business
- **Industry**: Advertising Services, Media Planning & Buying, Marketing Technology
- **Target Customers**: B2B and B2C enterprise brands across all sectors; global clients include major Fortune 500 companies
- **Mission or Purpose Statement**: "Intelligent growth for the AI era" – helping brands harness data, AI, and media to drive measurable outcomes.

## Products & Services
- **Open Media Studio (OMS)**: An end-to-end media delivery platform integrated with WPP Open, enabling scaled creative, production, data, commerce, and personalized media execution. (SaaS/Platform)
- **Open Intelligence**: An AI-enabled data solution that unifies fragmented data across ecosystems into predictive marketing intelligence, supporting privacy-first activation. (Data & Analytics Platform)
- **Data and Technology Consulting**: Consulting services for data strategy, technology architecture, advanced analytics, audience insight, cloud integration, and platform adoption. (Service)
- **Media Management & Delivery**: Expert activation, smart investment, strategic partnerships, and proprietary media solutions powered by AI and advanced analytics for personalized advertising at global scale. (Service)
- **Service and Strategy**: Dedicated teams offering deep sector expertise, creative strategy, and business outcomes aligned with client goals. (Service)

## Market Standing
- **Valuation/Market Cap**: Not disclosed separately (parent WPP plc market cap approx. £8 billion as of July 2025)
- **Key Metric**: $65 billion in managed media annually (from wppmedia.com)
- **Notable Investors/Partners**: WPP is publicly traded; works with hundreds of global brands including many Fortune 500 companies. Key technology partners include major cloud and AI providers.
- **Growth Signals**:
  - 40,000+ media experts worldwide
  - 160 offices across 80+ markets
  - 1,600+ active job postings (LinkedIn, July 2025) with +8.7% monthly job growth
  - Strong investment in AI-first capabilities and privacy-forward data unification

## Competitive Advantages
- **Scale**: One of the largest media buying organizations globally, managing $65B in media.
- **AI Integration**: End-to-end platform (OMS + Open Intelligence) deeply embedded with AI for predictive analytics, automation, and personalization.
- **Integrated Ecosystem**: Unique ability to unify media, data, creative, production, and commerce under one roof.
- **Global Reach**: 40k+ experts in 80+ markets providing local insights with global execution.
- **WPP Network**: Access to 100,000+ experts across WPP's integrated agency network.

## Strategic Focus
- **AI-Driven Growth**: Embedding AI across all capabilities to deliver smarter, faster, more measurable outcomes.
- **Privacy-First Data Unification**: Building Open Intelligence as a secure, cross-ecosystem data platform that respects consumer privacy.
- **Talent Development**: Investing in AI-enabled learning frameworks and internal mobility to future-proof skills.
- **Sustainability & Inclusion**: Part of WPP's broader commitment to building better futures for people, planet, clients, and communities.

## Why Work Here
- **Culture**: Described as open, optimistic, and extraordinary – with emphasis on collaboration, innovation, and challenging the status quo.
- **Growth**: AI-enabled learning framework, cross-team mobility across WPP’s global network of 100k+ experts.
- **Work Environment**: Hybrid/office-based roles across 160 offices; global opportunities in 80+ markets.
- **Perks**: Competitive compensation, performance-based rewards, access to cutting-edge AI tools, and work with leading global brands.
- **Team**: Join a collective of 40k+ media experts, data scientists, technologists, and creatives.

## Sources
1. [wppmedia.com](https://www.wppmedia.com/)
2. [WPP Media Company Info](https://www.wppmedia.com/company-info)
3. [WPP Media Careers](https://www.wppmedia.com/careers)
4. [WPP Media – What We Do](https://www.wppmedia.com/what-we-do)
5. [WPP Media LinkedIn](https://www.linkedin.com/company/wpp-media)
6. [WPP Media Greenhouse Careers](https://job-boards.greenhouse.io/wppmedia)

## Other roles at WPP Media

- [Associate, Video, UK](https://feeny.ai/job/associate-video-uk-wpp-media-london-5w4chpanj4q3) — London, United Kingdom
- [Associate, Media, UK](https://feeny.ai/job/associate-media-uk-wpp-media-london-p9ct78jsp6nc) — London, United Kingdom
- [Manager/Senior Manager/Associate Director - Social](https://feeny.ai/job/manager-senior-manager-associate-director-social-wpp-media-bengaluru-vshv68zgnkq7) — Bengaluru, India / Chennai, India / Gurgaon, India / Hyderabad, India / Mumbai, India / Pune, India
- [Content Associate](https://feeny.ai/job/content-associate-wpp-media-manchester-2349fyc3b92j) — Manchester, United Kingdom
- [Business Director, Pakistan](https://feeny.ai/job/business-director-pakistan-wpp-media-karachi-8w7fyz8nrc7e) — Karachi, Pakistan
- [Data Engineer - Azure](https://feeny.ai/job/data-engineer-azure-wpp-media-bengaluru-s9ywm7mzynyb) — Bengaluru, India / Gurgaon, India
- [Strategy Partner](https://feeny.ai/job/strategy-partner-wpp-media-london-wf69px5w3jrz) — London, United Kingdom
- [Media Consultant (Mensch)](https://feeny.ai/job/media-consultant-mensch-wpp-media-dusseldorf-5dgr2gvqvybr) — Dusseldorf, Germany
- [Teamassistenz (Mensch)](https://feeny.ai/job/teamassistenz-mensch-wpp-media-cologne-m41e2hja83dv) — Cologne, Germany
- [WPP Media: Senior Associate, Performance, Lebanon](https://feeny.ai/job/wpp-media-senior-associate-performance-lebanon-wpp-media-beirut-vm50p5acs0qn) — Beirut, Lebanon