---
title: 'Director, Creator Program Management at United Talent Agency'
canonical: 'https://feeny.ai/job/director-creator-program-management-united-talent-agency-los-angeles-6smmjskqgq38'
type: 'job'
last_seen: '2026-09-16'
---

# Director, Creator Program Management at United Talent Agency

- **Company:** United Talent Agency
- **Location:** Los Angeles, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-16
- **Apply:** https://jobs.ashbyhq.com/united-talent-agency/ba3c1ade-1f8a-4a3c-ab7d-67fc99dfa63c

## Job description

UTA seeks a Director, Creator Program Management, to join the Marketing team. This group serves as agency of record for a major beauty retailer's large-scale creator ambassador program that identifies, vets, and manages a community of beauty content creators. The team runs the program end-to-end, from a high-volume annual application and selection cycle (tens of thousands of applicants narrowed to a select new cohort) to ongoing creator member management, brand campaign execution, and an evolving Alumni program. We work closely with our client's marketing team and cross-functionally across legal, tech, and creative operations to keep the program running smoothly at scale.

The Director is the senior operating lead for the program, responsible for the day-to-day running of the program and the operational systems that keep it on track. This person is client-facing and works in close partnership with program leadership to support a strong client relationship, contributing to performance interpretation, strategic recommendations, and reporting narratives, while directing how the program actually gets built and delivered week to week, from the annual application and selection cycle through creator onboarding and campaign execution. The Director sets the operating rhythm for the team: the schedules, the risk and scope discipline, the reporting cadence, and the standards that keep a large, fast-moving creator program running smoothly at scale. This is a senior role for someone who is equally comfortable in front of the client, and in the operational weeds, translating strategy into a well-run program.

The salary range for this role is $150,000 to $160,000 commensurate with experience and skills.

## What You Will Do

Client Engagement

- Serve as a client-facing member of the team, participating in client meetings and contributing to performance interpretation and strategic recommendations
- Support the client-facing reporting narrative, including inputs for Quarterly Business Reviews (QBRs), in partnership with the Client Director
- Serve as a day-to-day point of contact for Sephora agency team members and when in execution phase, the creators, overseeing management of communication, timelines, and asset feedback
- Escalate major risks, scope issues, or commercial needs to the VP/Executive Sponsor and Client Director as needed

Program Leadership

- Own the day-to-day program across its full scope, aligning strategy to execution and solving operational issues in real time
- Own scope control and risk management: govern change requests for additional deliverables, creators, or platforms, and maintain protocols for missed deadlines, quality issues, creator drop-off, and brand safety escalations
- Own P&L visibility for the program, including tracking of the agency fee across the full annual campaign slate
- Support the Alumni program, including ongoing engagement strategy and refinements.

Project & Program Operations

- Partner with the Tech Leads to help build and maintain program infrastructure (Creator IQ, Airtable), ensuring data accuracy across vetting, roster management, and reporting
- Run day-to-day program operations and own the master schedule, including the annual application and selection cycle across all review phases
- Coordinate creator onboarding and oversee briefs, submissions, approvals, and campaign flow across Single Brand Campaigns (SBC), Multi-Brand Campaigns (MBC), and Sephora-led formats
- Oversee milestones, dependencies, review SLAs, and status reporting; manage feedback through a single system with clear owners rather than across email, chat, decks, and text

Cross functional & Team Leadership

- Collaborate with Legal, Ops, and Research to keep vetting, contracting, and compliance processes on track
- Direct and mentor the Project Management Coordinator, Creator Relations Managers, and other team members supporting the program

## What You Will Need

- Bachelor's degree or equivalent practical experience
- 7+ years of relevant experience in influencer/creator marketing, talent partnerships, or account/client management within an agency, media, or entertainment environment, including senior-level, client-facing experience
- Demonstrated experience running high-volume operational programs (e.g., application cycles, vetting, onboarding, or comparable logistics) at scale, with strong attention to detail
- Deep knowledge of the creator economy and platforms such as TikTok, Instagram, and YouTube, with familiarity with creator/influencer marketing platforms (e.g., Creator IQ) and program management tools (e.g., Airtable)
- Strong financial and commercial acumen, including experience tracking budgets, fees, or program P&L
- Excellent client-facing communication skills, with the ability to synthesize data into clear, client-ready reporting and strategic recommendations
- Highly organized, with the ability to operate as both a strategic and hands-on leader across multiple concurrent workstreams in a fast-paced environment
- Preferred experience in the beauty, retail, or CPG creator marketing space
- Preferred experience standing up or scaling a creator/ambassador program
- Preferred experience with agency fee tracking or billable program financial management
- Working knowledge of invoicing/PO systems (e.g., Coupa) in an agency context preferred

## What You Will Get

- The unique and exciting opportunity to work at one of a leading global entertainment companies
- Access to the tools, leadership, and resources you will need to create and drive a center of excellence
- The opportunity to do the best work of your career
- Work in an inclusive and diverse company culture
- Competitive programs to support your well-being
- Experience working in a collaborative environment with room to grow

## About UTA

UTA is a premier global talent agency built for the future of media and entertainment. The agency's diversified platform and best-in-class, client-first approach is innovative, collaborative, and positioned to lead in an evolving market. UTA represents the most celebrated artists, creatives, and brands, from icons and legends to next-generation talent. Its integrated capabilities span film and television, music, comedy, creators, sports, brands, news, publishing, speakers, theater, and more. It is based in Los Angeles with offices in the U.S., London, and Munich. For more information: https://www.unitedtalent.com/about/ UTA and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers. https://www.unitedtalent.com/privacy-policy

## About United Talent Agency

## Company Overview
- **One-liner**: United Talent Agency (UTA) is a global talent and entertainment company that represents the most celebrated artists, creators, athletes, and brands, helping them grow across film, television, music, sports, and the creator economy.
- **Entity Type**: Private (with outside investment from EQT and other private equity firms)
- **Headquarters**: Beverly Hills, California, USA (9336 Civic Center Drive, Beverly Hills, CA 90210) [unitedtalent.com](https://www.unitedtalent.com/about)
- **Founded**: 1991
- **Founders**: Jeremy Zimmer, Peter Benedek, and Jim Berkus [unitedtalent.com](https://www.unitedtalent.com/about)

## Core Business
- **Primary industry**: Talent representation, entertainment, media, sports, and marketing.
- **Target customers**: Artists, storytellers, musicians, athletes, content creators, and brands (B2B across entertainment and sports).
- **Mission or purpose statement**: To represent bold and visionary talent while building a collaborative, inclusive culture that drives the future of entertainment. [unitedtalent.com](https://www.unitedtalent.com/careers)

## Products & Services
- **[UTA Representation]** – Core agency service for clients in film, television, music, comedy, publishing, theater, news, and broadcasting. [unitedtalent.com](https://www.unitedtalent.com/)
- **[UTA Sports]** – Sports representation including KLUTCH Sports Group (NBA, NFL) and ROOF Athlete Management (international football). [unitedtalent.com](https://www.unitedtalent.com/about)
- **[UTA Music]** – Global music representation, strengthened by acquisitions of The Agency Group and Echo Location Talent Agency. [unitedtalent.com](https://www.unitedtalent.com/about)
- **[UTA Brand Studio]** – Brand strategy and entertainment marketing, including the Next Gen practice (from JUV Consulting acquisition). [unitedtalent.com](https://www.unitedtalent.com/about)
- **[UTA IQ]** – Data and analytics division (from MediaHound acquisition) providing insights for clients. [unitedtalent.com](https://www.unitedtalent.com/about)
- **[UTA Ventures]** – Investment and advisory arm for emerging companies and technologies. [unitedtalent.com](https://www.unitedtalent.com/about)
- **[UTA Foundation]** – Nonprofit supporting social issues, nonprofit resources, and client social impact goals. [unitedtalent.com](https://www.unitedtalent.com/about)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed. UTA is private and has taken strategic outside investment from global private equity firm EQT (2022) and earlier private equity rounds (2013). [unitedtalent.com](https://www.unitedtalent.com/about)
- **Key Metric**: Total employees ~2,200 (2024). [wikipedia.org](https://en.wikipedia.org/wiki/United_Talent_Agency)
- **Notable Investors/Partners**: EQT (largest outside investor), KLUTCH Sports Group (Rich Paul), Curtis Brown Group (UK), and Digital Brand Architects. [unitedtalent.com](https://www.unitedtalent.com/about)
- **Growth Signals**:
  - 2024: Acquired JUV Consulting (Gen Z marketing) and ROOF Athlete Management (football).
  - 2023: Opened office in Atlanta (first major agency to do so); acquired Fletcher & Co. (literary agency) and James & Co. (executive search).
  - 2022: Acquired The Curtis Brown Group (UK talent agency) and MediaHound (data analytics); EQT became largest outside investor.
  - 2021: Acquired Echo Location Talent Agency (UK hip-hop/electronic).
  - 2019: Acquired Digital Brand Architects; partnered with KLUTCH Sports Group.
  - 2018: Acquired MediaLink (marketing advisory). [unitedtalent.com](https://www.unitedtalent.com/about)

## Competitive Advantages
- **Silo‑free collaboration**: UTA cultivates a culture where teams partner across departments and offices, avoiding the typical agency silos. [unitedtalent.com](https://www.unitedtalent.com/careers)
- **Broad platform**: Representation spans every major entertainment vertical (film, TV, music, sports, creators, brands, news, publishing) under one roof.
- **Data-driven edge**: UTA IQ provides proprietary analytics and insights, differentiating the agency from traditional talent representation.
- **Global reach**: Offices in Beverly Hills, New York, London, Atlanta, Nashville, and a strong UK presence through Curtis Brown Group.
- **Long‑term talent development**: Early career programs (Media & Entertainment Training Program, internships) foster internal growth and leadership. [unitedtalent.com](https://www.unitedtalent.com/careers)

## Strategic Focus
- **Expanding global sports and entertainment**: Recent acquisitions in football (ROOF), NFL (ELITE Athlete Management), and UK literary/talent (Curtis Brown) signal continued internationalization.
- **Creator economy and Gen Z marketing**: Acquisition of JUV Consulting and launch of Next Gen practice target younger audiences.
- **Data and technology**: UTA IQ and MediaHound integration emphasize data-driven decision-making for clients.
- **Diversity, equity, and inclusion**: Perfect score (100) on Human Rights Campaign Corporate Equality Index; employee inclusion groups and mentorship programs. [unitedtalent.com](https://www.unitedtalent.com/careers)

## Why Work Here
- **Culture**: UTA emphasizes collaboration, curiosity, and entrepreneurial thinking. Employees describe it as “ambitious but human,” with a focus on long-term, fulfilling careers. [unitedtalent.com](https://www.unitedtalent.com/careers)
- **Remote/Hybrid/Office**: UTA has physical offices in Beverly Hills, New York, London, Atlanta, and Nashville. Specific remote/hybrid policies are not publicly detailed but the workplace is centered around in-person collaboration.
- **Benefits** (from careers page):
  - Comprehensive medical, dental, and vision coverage.
  - 401(k) with employer match.
  - Generous paid parental leave and fertility/family planning support.
  - Back-up child and elder care.
  - Mental health tools and fitness/health benefits.
  - Long-term financial wellness support. [unitedtalent.com](https://www.unitedtalent.com/careers)
- **Engineering culture**: While UTA is not a tech-first company, its UTA IQ division and data analysts play a key role in modernizing the agency. The culture is built on cross-functional collaboration and professional development.

## Sources
1. [unitedtalent.com - Home](https://www.unitedtalent.com/)
2. [unitedtalent.com - About](https://www.unitedtalent.com/about)
3. [unitedtalent.com - Careers](https://www.unitedtalent.com/careers)
4. [wikipedia.org - United Talent Agency](https://en.wikipedia.org/wiki/United_Talent_Agency)
5. [builtin.com - United Talent Agency](https://builtin.com/company/united-talent-agency)

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