--- title: 'Director, Credit Risk at Airwallex' canonical: 'https://feeny.ai/job/director-credit-risk-airwallex-united-states-san-francisco-ca-3c26my99pcv3' type: 'job' last_seen: '2026-09-09' --- # Director, Credit Risk at Airwallex - **Company:** [Airwallex](https://feeny.ai/companies/airwallex) - **Location:** United States / San Francisco, CA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-25 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/airwallex/f46b2b27-52bb-4775-bfc2-92d53e99db17 ## Job description ## ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ## ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ## About the team The Credit Risk team is part of Airwallex’s Second Line of Defence and helps the company grow responsibly as a global financial platform. We work at the intersection of credit, FX, and counterparty risk, partnering closely with Product, Sales, Operations, Treasury, Finance, Engineering, Compliance, and Legal to enable commercial growth while protecting Airwallex from financial loss and excessive risk exposure. This is a team for analytical, commercially minded risk leaders who are energized by building scalable frameworks and practical controls across a fast-moving, multi-currency global network. ## What you'll do As Director, Credit Risk, you will lead Airwallex's global second-line oversight of credit, FX, and counterparty risk. You will set the risk guardrails that allow the business to grow safely across merchant acquiring, charge cards, FX, treasury, settlement, and banking-partner activities. Reporting to the Senior Director, Financial Risk, you will own the global framework, risk appetite, limits, governance, and portfolio oversight for these risk areas. You will provide independent challenge to first-line decisions and act as a trusted advisor to senior leaders across the business. This role is based in New York or San Francisco. ## Responsibilities - Credit risk framework and risk appetite: Define, implement, and continuously enhance the global second-line credit risk framework, including policies, risk appetite thresholds, limits, escalation protocols, and governance standards across Airwallex’s products and legal entities. - Credit portfolio oversight: Oversee credit exposures across merchant acquiring, charge cards, B2B and commercial activities, FX pre-funding, treasury-related exposures, settlement flows, and other relevant products. - Underwriting and limit governance: Review and challenge first-line underwriting strategies, customer and merchant risk policies, credit assessments, limit-setting methodologies, and exception processes. Act as a senior escalation point for complex or high-value credit decisions. - FX risk oversight: Establish and monitor appropriate second-line guardrails for FX exposures arising from pre-funding, settlement, customer activity, treasury flows, and other multi-currency activities. Challenge controls, limits, escalation triggers, and risk reporting to ensure exposures remain within approved tolerances. - Counterparty risk management: Set and oversee counterparty risk standards for banking partners, payment partners, merchants, customers, and other material counterparties. Establish appropriate exposure limits, concentration thresholds, monitoring requirements, and escalation processes. - Portfolio monitoring and early warning indicators: Lead proactive monitoring of credit, FX, and counterparty portfolios, including exposure, concentration, delinquency, default, chargeback, loss, settlement, liquidity-of-counterparty, and other relevant risk indicators. Identify emerging trends and escalate material issues before they become systemic. - Loss mitigation and remediation: Review and challenge first-line monitoring, collections, collateral, prefunding, reserves, chargeback, and other mitigation strategies. Ensure deteriorating counterparties, customers, merchants, or exposures are identified and addressed promptly. - New products and market expansion: Partner with Product, Engineering, Commercial, Treasury, Finance, and Operations to assess and challenge the risk design of new products, features, markets, currencies, and partner arrangements before launch. - Risk approvals and governance: Lead or support risk committee decisions, material risk approvals, limit exceptions, breach assessments, and remediation plans. Ensure decisions are documented clearly and aligned with approved risk appetite. - Regulatory and partner engagement: Represent Credit Risk during regulatory examinations, internal and external audits, and reviews with banking and strategic partners. Prepare clear, decision-useful materials for senior management, risk committees, and the Board where appropriate. ## Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. ## Minimum qualifications - 10–15 years of progressively senior experience across credit risk, counterparty risk, FX risk, treasury risk, or related financial risk disciplines within banking, payments, fintech, or another highly regulated financial services environment. - Deep experience designing, implementing, and governing second-line credit risk frameworks in a complex, multi-jurisdictional organization. - Strong understanding of credit risk identification, measurement, underwriting, limit management, monitoring, mitigation, provisioning, loss recognition, and capital implications. - Demonstrated experience managing risk across multiple product lines, such as merchant acquiring, commercial or charge cards, B2B lending, payment processing, FX, treasury, settlement, or banking-partner activities. - Practical experience overseeing FX and counterparty risk, including exposure measurement, concentration risk, limits, settlement risk, prefunding, collateral or other mitigants, and escalation governance. - Proven ability to challenge first-line decisions and communicate clear risk positions to senior executives, commercial leaders, product and operations teams, banking partners, auditors, and regulators. ## Preferred qualifications - Advanced degree such as an MBA or Master’s in Finance, Economics, Risk Management, or a related field. - Professional certification such as FRM, PRM, CFA, or an equivalent qualification. - Experience with automated decisioning engines, credit scoring models, portfolio analytics, or alternative data used in underwriting and monitoring. - Familiarity with IFRS 9, expected credit loss methodologies, stress testing, or other relevant prudential and accounting frameworks. - Strong data literacy and familiarity with SQL, Python, or similar tools used to analyze portfolio, exposure, and loss trends. - Experience working in a regulated payments fintech, digital bank, or financial institution with multiple licenses and banking partnerships. - Comfort operating in a high-growth environment with evolving priorities and a bias for practical, scalable execution. ## APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. ## EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. ## About Airwallex ## Company Overview - **One-liner**: Airwallex is a financial technology company building a unified global payments and banking platform that helps businesses manage cross-border payments, treasury, spend, and financial operations through proprietary infrastructure, software, and AI. - **Entity Type**: Private (Series G) - **Headquarters**: Dual headquarters in Singapore and San Francisco, USA; founded in Melbourne, Australia - **Founded**: 2015 - **Founders**: Jack Zhang (CEO), Lucy Liu, Max Li, Xijing Dai, and Ron Li ## Core Business - Primary industry: Financial Services / Payments / Fintech Infrastructure - Target customers: B2B, primarily serving SMBs, scaling enterprises, digital platforms, and marketplaces globally - Mission or purpose statement: "Build the future of global banking" — they aim to replace legacy, fragmented banking systems with a borderless, intelligent, real-time financial operating system for modern businesses. ## Products & Services - **[Business Accounts]**: Multi-currency global accounts to receive, hold, and manage funds in 20+ currencies, with local account details for key markets. - **[Payments]**: Global payment acceptance via 160+ local payment methods, low-code checkout, and programmatic payout capabilities to 200+ countries. - **[Spend / Corporate Cards]**: Multi-currency corporate and employee cards with customisable spend controls, designed for global teams. - **[Expense Management]**: A platform to track, control, and reconcile global business expenses, including employee reimbursements. - **[Billing & Subscription Management]**: A billing platform for usage-based and subscription pricing models, supporting AI companies and complex revenue workflows. - **[Platform APIs]**: API-first infrastructure enabling businesses to embed financial services (accounts, payments, FX, card issuing) into their own products. - **[FX & Treasury]**: Interbank foreign exchange rates and tools to intelligently manage currency risk across markets. ## Market Standing - **Valuation**: US$11 billion (latest valuation in 2025, following a fresh investment round). - **Key Metric**: US$1.8 billion in total funding raised; Annual Recurring Revenue (ARR) surpassed US$1 billion by 2025. - **Notable Investors/Partners**: Series G investors include prominent global venture capital firms (specific names not listed in source but backed by top-tier VCs); serves over 200,000 businesses including TikTok, Brex, Rippling, Navan, Qantas, and SHEIN. - **Growth Signals**: - US$287 billion in global payments processed (USD). - 92% of transfers settled same-day, 50% processed instantly. - Over 85 financial licenses and registrations globally. - Team of ~2,300 people across 27 offices internationally. - Dual-headquarters model (Singapore + San Francisco) adopted in 2025 to support next phase of growth. ## Competitive Advantages - Proprietary, API-first infrastructure built from scratch (not riding legacy banking rails), enabling faster, cheaper, and more transparent cross-border transactions. - Unified platform combining banking, payments, spend management, billing, and FX — reducing the need for multiple vendors. - Deep AI integration across the platform to automate financial operations and provide intelligent insights. - Extensive regulatory licensing (85+ licenses) across major markets, creating a high barrier to entry. - Strong network effects: serves both direct businesses and platforms/marketplaces that embed Airwallex into their offerings. ## Strategic Focus - Continue scaling the platform to support the rapid growth of AI-native companies and usage-based business models (highlighted by the launch of their global billing platform). - Expand the dual-headquarters presence to tap into the largest tech talent markets (San Francisco and Singapore). - Invest heavily in AI to build "interconnected, intelligent financial systems where money, data, and decisions move together." - Deepen product capabilities to automate financial operations end-to-end for global businesses. ## Why Work Here - High-growth, ambitious environment: described as "the most ambitious work of your career" by the company; founded in 2015 and already processing $287B in payments. - Global impact and scale: work on infrastructure used by 200,000+ businesses, from startups to enterprises like TikTok and SHEIN. - Hybrid/office culture: 27 offices globally (Melbourne, Singapore, San Francisco, London, Shanghai, Amsterdam, and more) offering opportunities to work across teams and locations. - Engineering-driven culture: heavy emphasis on building proprietary technology, AI, and developer-first products. - Notable perks: opportunity to work on a modern financial stack, exposure to cutting-edge AI/Fintech intersection, and a diverse, international team of "2,200 of the brightest and most innovative people in tech." ## Sources 1. [airwallex.com - Who We Are](https://www.airwallex.com/en-eu/who-we-are) 2. [airwallex.com - Global Platform](https://www.airwallex.com/global) 3. [careers.airwallex.com](https://careers.airwallex.com/) 4. [LinkedIn - Airwallex](https://www.linkedin.com/company/airwallex) 5. 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