--- title: 'Director, Engineering - Partnerships at OpenTable' canonical: 'https://feeny.ai/job/director-engineering-partnerships-opentable-london-j3jc40nyje8v' type: 'job' last_seen: '2026-09-12' --- # Director, Engineering - Partnerships at OpenTable - **Company:** OpenTable - **Location:** London, United Kingdom - **Posted:** 2026-09-09 - **Last confirmed live:** 2026-09-12 - **Apply:** https://job-boards.greenhouse.io/opentable/jobs/8769599002 ## Job description With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. ## About the Job We are looking for a Director of Engineering to lead the Global Partnerships engineering organization across Solutions Engineering, Integrations, and API Platform. This leader will combine product engineering judgment, technical depth, customer empathy, and operating discipline to make our partnership ecosystem easier to build on and easier to scale. You will lead the Solutions Engineering and the engineering teams responsible for partner integrations and API platform capabilities. You will work closely with Product, Partnerships, RSS, Support, Security, Legal, and other engineering leaders to turn partner and business needs into durable platform capabilities. This role is ideal for a leader who can move comfortably between strategy and execution: setting direction, simplifying an operating model, making hard prioritization calls, guiding architecture, handling high-severity escalations, and developing managers and senior technical leaders. ## Responsibilities - Set the strategy and portfolio for partner integrations, APIs, developer experience and Solutions Engineering making clear trade-offs across business value, partner commitments, reliability, and capacity. - Build a scalable Solutions Engineering model with disciplined intake, prioritization, escalation, SLAs, and communication. Identify opportunities to build a better operating model by collaborating with support, RSS and other cross-functional teams and stakeholders. - Lead the technical direction for API Platform and Integrations, and how agentic development can transform the developer experience both internally as well as for external developers using our platform. - Turn recurring partner’s identified problems and gaps into durable improvements in product, process and documentation. - Build trusted relationships across Partnerships, RSS, Product, Support, Security, Legal and Engineering. Make timely decisions when priorities conflict and communicate outcomes, risks, and trade-offs clearly. - Lead and develop managers and senior technical leaders, strengthen delegation and succession, and earn the opportunity to expand the organization’s scope through demonstrated results. ## Minimum Qualifications - Significant experience leading engineering organizations that include multiple teams and managers. - Experience with APIs, distributed systems, platform engineering, developer experience, integrations, or another technically complex B2B ecosystem. - Demonstrated success creating prioritization, escalation and operating mechanisms in a high-demand environment. - Strong product judgment, the ability to distinguish a one-off request from a repeatable product or platform opportunity. - Strong written and verbal communication, including the ability to communicate clearly with executives, engineers, partners, and non-technical stakeholders. - A track record of hiring, coaching, and developing managers and senior engineers. - Enough technical depth to review architecture, ask incisive questions, assess risk, and make sound trade-offs without needing to be the primary implementer. ## Preferred Qualifications - Experience in a marketplace, B2B SaaS, platform, developer products, payments, hospitality, commerce, or integration-heavy business. - Experience leading or partnering closely with Solutions Engineering, Professional Services, Customer Engineering, Technical Account Management, or a similar function. - Experience moving a high-touch onboarding or support model toward self-service, automation, AI-assisted support, or risk-based engagement. - Experience driving productivity, innovation, and operational improvements using AI development tooling. - Experience working with external partners, enterprise customers, sales, business development, security, legal, or revenue operations. - Strong background in data-driven decision making, metrics definition, and performance optimization for high-scale enterprise platforms. - Experience with API lifecycle management, OAuth/SSO, developer portals, certification, SDKs, event-driven systems, observability, or partner data access. - Experience operating across globally distributed teams and time zones. ## Benefits and Perks - 5 weeks paid vacation - Private health & dental insurance - Work from (almost) anywhere for up to 20 days per year - Focus on mental health and well-being: - Company-paid therapy sessions through SpringHealth - Company-paid subscription to Headspace - Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) - Paid parental leave - Time off for your birthday - Paid volunteer time - Focus on your career growth: - Development Dollars - Leadership development - Access to thousands of on-demand e-learnings - Travel Discounts - Employee Resource Groups - Income protection and life assurance - Employee Assistance Program - including 24/7 GP & free legal advice - Pension plan contributions - Discounted gym membership - Bike2Work - Season ticket loan - Social events & Thursday happy hours - Free lunch 2 days per week The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need any reasonable adjustments during the application/interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-[London: Hybrid] ## About OpenTable ## Company Overview - **One-liner**: OpenTable is the world’s leading provider of online restaurant reservation and dining technology, connecting diners with over 65,000 restaurants, bars, and wineries worldwide. - **Entity Type**: Public (NASDAQ: BKNG, as part of Booking Holdings Inc.) - **Headquarters**: San Francisco, California, United States - **Founded**: 1998 - **Founders**: Chuck Templeton ## Core Business - **Primary industry/industries**: Hospitality Technology, Restaurant Reservation Software, Online Dining - **Target customers**: B2B (restaurants, bars, wineries of all sizes – from independent to large chains) and B2C (dining consumers) - **Mission or purpose statement**: "We serve restaurants so they can serve the world." Also: "We love what can happen around the restaurant table." ## Products & Services - **OpenTable for Restaurants**: An all-in-one SaaS platform for front-of-house and back-of-house operations, including reservation management, guest management, table management, online ordering, and marketing tools. Integrated with hundreds of technology partners. - **OpenTable for Diners**: A mobile app and website that allows consumers to discover new restaurants via personalized recommendations, curated guides, and data-backed lists, and to book and manage reservations seamlessly. - **OpenTable GuestCenter**: A suite of tools for restaurants to manage guest relationships, loyalty programs, and marketing campaigns. - **OpenTable Payment & POS Integration**: Payment processing solutions tightly integrated with the reservation and management platform. ## Market Standing - **Valuation/Market Cap**: OpenTable is a wholly owned subsidiary of Booking Holdings Inc. (BKNG). Booking Holdings' market cap is not broken out for OpenTable alone, but the parent company is valued at over $100 billion. - **Key Metric**: Annual Revenue is not publicly disclosed as a separate entity. However, OpenTable helps restaurants fill over 1.9 billion seats annually (over 150 million seats per month) and processes an average of 8 reservations every second. - **Notable Investors/Partners**: Part of Booking Holdings Inc. (the world leader in online travel & related services, which also owns Booking.com, KAYAK, Priceline, Agoda, and Rentalcars.com). - **Growth Signals**: OpenTable serves 65,000+ venues worldwide, operates in 36 countries, has a global team of ~1,249 employees (+1.3% YoY), and recently launched its inaugural U.S. Restaurant Ambassador Council (April 2026) to shape strategy and innovation. The company continues to expand its international footprint with offices in the UK, Mexico, Australia, India, Germany, and more. ## Competitive Advantages - **Network Effects**: The largest global network of diners and restaurants creates a powerful two-sided marketplace. More diners attract more restaurants, and vice versa. - **Data Moat**: Over 136 million restaurant reviews and decades of reservation data provide unique insights into dining trends, consumer behavior, and restaurant performance. - **Parent Company Backing**: As part of Booking Holdings, OpenTable has access to immense resources, global reach, and cross-platform synergies (e.g., with KAYAK’s travel portfolio). - **Brand Trust & Longevity**: Operating since 1998, OpenTable is the most recognized and trusted brand in restaurant reservations. ## Strategic Focus - **Global Expansion**: Growing its international presence, particularly in APAC and LATAM, with offices in India, Mexico, and Australia. - **Product Innovation**: Continuously developing new tools for restaurants (e.g., AI-driven recommendations, enhanced operations software) and for diners (personalized discovery, seamless booking). - **Integration & Partnerships**: Deepening integrations with hundreds of tech partners to create a unified restaurant tech stack. - **Community Building**: The new Ambassador Council demonstrates a focus on collaborative innovation with the restaurant industry. ## Why Work Here - **Hybrid & Flexible Work**: OpenTable offers a hybrid work environment with "Work From Almost Anywhere" days, generous holidays, dedicated Recharge Days, and company-wide weeks off. - **Culture & Mission**: Employees work on technology that directly helps small businesses and culinary icons thrive, fostering a sense of purpose and community impact. The culture is described as "relentless hospitality." - **Career Growth**: Opportunities for rapid career development in a global company that is part of the Booking Holdings family. The company has a strong track record of employees moving on to top tech companies (Google, Amazon, Salesforce, Uber). - **Global & Diverse Team**: With 10 offices worldwide and employees from 36 countries, the work environment is international and collaborative. - **Engineering & Product Focus**: Strong emphasis on product design, machine learning, and data engineering, with a tech stack that includes modern tools and frameworks. ## Sources 1. [OpenTable About Us](https://www.opentable.com/about/) 2. [OpenTable Careers](https://www.opentable.com/c/careers/) 3. [OpenTable LinkedIn Company Profile](https://www.linkedin.com/company/opentable) 4. [Built In OpenTable Profile](https://builtin.com/company/opentable) 5. 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