---
title: 'Director, Enterprise Success at Ren'
canonical: 'https://feeny.ai/job/director-enterprise-success-ren-remote-747f2avsxznp'
type: 'job'
last_seen: '2026-09-10'
---

# Director, Enterprise Success at Ren

- **Company:** Ren
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-08-12
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/renpsg/jobs/5387296008

## Job description

Job Title:

Director, Enterprise Program Success

Department:

Growth Strategy & Operations

Level & Status

P5, Exempt

Position Description:

As Director of Enterprise Program Success, you will lead the growth strategy for a defined portfolio of enterprise client accounts. You are not a relationship manager in the traditional sense. You are a growth partner: someone who builds trust with key stakeholders within a client organization, identifies where the next opportunity for partnership is achievable, and executes a structured plan to get there – driving growth in alignment with Ren’s risk and compliance standards. This is the role for someone with meaningful experience at the intersection of strategy, client relationships, and execution.

Duties & Responsibilities:

Managing the Account Plan and Growth Outcomes

You are accountable for the growth trajectory of a focused portfolio of 1–2 enterprise accounts. You own the plan and drive the results, in coordination with senior leadership on decisions with broader impact.

- Define growth goals for each account: incremental philanthropic gift volume, product module adoption, financial advisor penetration, and more
- Build account-specific growth plans that are active, living strategies – regularly tested, refined, and tied to measurable outcomes – and designed to maximize growth potential within responsible risk parameters
- Apply a quantitative, firm-specific model of growth: understand which levers drive which outcomes, and validate through data and customer feedback loops (NPS, focus groups, experimentation)
- Prioritize and sequence growth initiatives through evaluation of opportunity size, strategic fit, resource requirements, and risk/return trade-offs – escalating material risks to senior leadership as needed – then build alignment to execute, both on the client side and internally

Building Relationships That Drive Impact

You will build and sustain relationships with key stakeholders within each client organization — the influencers and operators who shape what's actually possible.

- Cultivate relationships spanning business unit leads, regional leadership, operations, technology, and philanthropy teams
- Maintain a system for tracking and managing key stakeholders; mapping influencers, champions, and decision-makers; understanding their priorities, and keeping Ren present and relevant at the working level
- Act as a credible advisor to client stakeholders: understand their organizational goals and philanthropic strategy well enough to speak to their priorities, not just our own
- Contribute to business cases alongside client stakeholders that justify incremental investment in giving-related integrations – helping them make the internal case as effectively as you make ours

Turning Client Complexity Into Growth Infrastructure

Enterprise clients are ecosystems with established workflows and interdependencies, layered technology, and multiple stakeholders who shape whether things run smoothly. Your job is to understand that ecosystem and use it as a foundation for growth.

- Map core user journeys to identify opportunities for deeper integration into financial advisor workflows, making it easy for financial advisors to utilize Ren-supported offerings
- Partner with Ren's product and operations teams to develop workflow solutions shaped by client needs, helping ensure the client's voice informs what we build
- Engage client-side ops and technology teams as partners in designing and implementing integrations
- Translate client feedback into actionable input for the product roadmap

Supporting the Internal Team Behind the Account

Execution requires coordinating across contributors. You support alignment across functions to keep delivery structured and customer-centric, consistent with organizational priorities.

- Coordinate with marketing, field/relationship teams, analytics, product, and operations on account initiatives
- Build account-level reporting and dashboards, keeping your manager and senior leadership informed on account health, growth trajectory, and risks
- Partner with product marketing, charitable strategists, and operations leads to support go-to-client readiness across the account ecosystem

Education & Experience:

- Bachelors degree in business management, sales, or other related field.
- 5–8 years in enterprise growth, strategic account management, or management consulting, with exposure to financial institutions, fintech, or financial services preferred
- Solid understanding of how operations and product capabilities translate into growth, and how to use that knowledge to identify opportunities and support adoption on the client side.
- Demonstrated contribution to growth outcomes with a track record of supporting performance improvements in complex accounts
- Working knowledge of the relationship between product, operations, and commercial outcomes; able to connect client needs to internal capabilities
- Solid analytical mindset: able to support modeling of growth opportunities, assess resource trade-offs, and contribute to business cases
- Strong presence with client and internal stakeholders; comfortable presenting to senior audiences
- Ability to contribute effectively to cross-functional teams through influence, supporting coordinated execution across marketing, product, field organizations, and more
- Self-directed contributor who can create structure in moderately ambiguous situations, move from strategy to execution, and navigate the compliance and operational constraints typical of fintech environments

Ren is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

## About Ren

## Company Overview
- **One-liner**: Ren provides technology and services to power donor-advised fund (DAF) programs for wealth management firms, institutions, and individual philanthropists.
- **Entity Type**: Private (strategic investment from Bain Capital Tech Opportunities and Valeas Capital Partners in 2023)
- **Headquarters**: Indianapolis, Indiana, United States (with additional offices in Hudson, Ohio)
- **Founded**: 1987 (as Renaissance, Inc.; rebranded to Ren in 2021)
- **Founders**: Not publicly available

## Core Business
- Primary industry/industries: Financial services (philanthropic technology and donor-advised fund administration)
- Target customers: B2B – wealth management firms, financial advisors, faith-based and community foundations, and other institutions. Also serves individual donors through Ren-powered programs.
- Mission or purpose statement: “Our mission is to deliver the expertise, standards, and technology necessary to power growth and scale throughout the philanthropic economy.”

## Products & Services
- **Ren DAF Platform**: A next-generation donor-advised fund platform that streamlines establishing, funding, and managing DAFs. Includes automated workflows and flexible giving options.
- **Charitable Vehicles**: A complete set of charitable vehicles beyond DAFs (e.g., charitable trusts) to meet expanded donor needs.
- **Enterprise Solutions**: Customized, turnkey DAF programs for large wealth management firms and institutions, including white-label options.
- **Managed Services**: Administration, compliance, and client support services for firms that want to outsource DAF operations.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (received a strategic investment from Bain Capital Tech Opportunities and Valeas Capital Partners in 2023; amount not publicly available)
- **Key Metric**: Over $35 billion granted to charities annually; more than $200 billion in charitable assets supported across 150+ unique DAF programs.
- **Notable Investors/Partners**: Bain Capital Tech Opportunities, Valeas Capital Partners. Partners include over 150 wealth management firms and DAF program leaders.
- **Growth Signals**: Multiple Ren-powered programs crossed the $10 billion mark in 2025. Acquired Pinkaloo Technologies (2021) and Stellar Technology Solutions (2023). Nearly 40 years of continuous operation and innovation.

## Competitive Advantages
- **Longevity and Scale**: Nearly four decades of experience in philanthropic services; one of the largest DAF technology providers in the U.S.
- **Integrated Platform**: Combines technology, administration, and compliance under one roof, reducing complexity for advisors and donors.
- **Network Effects**: Powers ~50% of U.S. DAF assets, giving it a dominant position and deep integration with the wealth management ecosystem.
- **Focus on Innovation**: Continuous investment in modern, user-friendly technology (e.g., automated workflows, mobile capabilities) to differentiate from legacy providers.

## Strategic Focus
- **Growth and Scaling**: Expanding enterprise partnerships and deepening existing relationships to increase assets under management on the platform.
- **Technology Modernization**: Further developing the platform to deliver a “world-class giving experience” for both advisors and donors.
- **Product Expansion**: Adding new charitable vehicle types and services to meet evolving donor needs (e.g., complex trust administration).
- **Talent Acquisition**: Actively hiring across product, engineering, marketing, and client services to support growth.

## Why Work Here
- **Culture**: Emphasizes values like “Be bold and innovative,” “Be inclusive,” “Trust and empower,” and “Don’t settle.” Committed to diversity, equity, and inclusion.
- **Remote/Hybrid Policy**: Hybrid and remote work options available for most positions; offices in Indianapolis (HQ) and Hudson, Ohio.
- **Benefits**: Competitive health/dental/vision insurance, flexible PTO, paid parental leave, 401(k) with company match, free Calm subscription, monthly fitness reimbursement, professional development courses, and charitable giving opportunities.
- **Engineering Culture**: Tech-focused leadership (CEO Joe Fisher joined in 2019 to usher in a tech-forward approach). Recent acquisitions of technology companies signal a strong commitment to product and engineering excellence.
- **Awards**: Not specified in the provided data, but the company promotes a modern, employee-centric work environment.

## Sources
1. [reninc.com](https://www.reninc.com/)
2. [reninc.com/about-ren](https://www.reninc.com/about-ren/)
3. [reninc.com/careers](https://www.reninc.com/careers/)
4. [linkedin.com/company/reninc](https://www.linkedin.com/company/reninc)
5. [job-boards.greenhouse.io/renpsg](https://job-boards.greenhouse.io/renpsg)

## Other roles at Ren

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- [Network & Security Engineer](https://feeny.ai/job/network-security-engineer-ren-hudson-pxtec9jdm6w3) — Hudson, OH
- [Associate II, Donor Support](https://feeny.ai/job/associate-ii-donor-support-ren-hudson-by666jzhf4nx) — Hudson, OH
- [Executive Assistant](https://feeny.ai/job/executive-assistant-ren-indianapolis-ekrhz9f6nkdv) — Indianapolis, IN
- [HR Generalist](https://feeny.ai/job/hr-generalist-ren-hudson-3da786ng02dg) — Hudson, OH
- [Senior Manager, Talent Acquisition](https://feeny.ai/job/senior-manager-talent-acquisition-ren-indianapolis-dv4gz3s27b68) — Indianapolis, IN