---
title: 'Director, Gift and Swag Management at Reachdesk Ltd'
canonical: 'https://feeny.ai/job/director-gift-and-swag-management-reachdesk-ltd-boston-jz27c4gvn8wf'
type: 'job'
last_seen: '2026-11-10'
---

# Director, Gift and Swag Management at Reachdesk Ltd

- **Company:** Reachdesk Ltd
- **Location:** Boston, MA
- **Compensation:** $145k–$175k
- **Posted:** 2026-11-04
- **Last confirmed live:** 2026-11-10
- **Apply:** https://job-boards.eu.greenhouse.io/reachdesk/jobs/5027561101

## Job description

Director, Gift and Swag Management US Eastern based (remote)

## About Us

Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether its engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with marketing, sales, and HRIS tech stacks and is powered by our world-class team across New York, London, and Lisbon.

We’re growing, and we’re currently looking for a Director, Gift and Swag Management to join us.

## About the Role

As Director, Gift and Swag Management at Reachdesk, you will lead Reachdesk’s efforts to offer our clients the widest range of gifts and branded merchandise at affordable prices. To drive these efforts you will manage Reachdesk’s Swag Sourcing and Marketplace Teams, each owning a portion of Reachdesk’s holistic gifting offering, and develop effective strategies for how these teams can increase adoption, profitability, and customer satisfaction. You will develop relationships with our international vendors for each of these practices and identify opportunities to expand our partnerships to new regions and verticals. You will work directly under our Chief Customer Officer.

The ideal candidate is a strategic expert in the branded merchandise, gifting, and supply chain space, who has a comprehensive background building scalable initiatives, developing 0 - 1 teams and practices, and a five year outlook on forecasting outcomes. You thrive in a fast-paced environment, are solutions-oriented, and have a passion for startups and growing a business in a new market.

## Responsibilities

- Set and manage team performance targets focused on maximizing adoption and profitability
- Hire and performance manage people managers and individual contributors across your organization
- Spearhead opportunities to expand Reachdesk’s gifting and merchandise options across different verticals and regions internationally
- Manage a strategic roadmap of new opportunities to optimize and develop your teams performance both internally and externally
- Create automations, calculators, and playbooks that enable consistent best practices across your teams
- Develop clear best practices for how your teams services are sold by other members of the Reachdesk organization to ensure clients leverage these services to the best possible outcomes

## About You

- 5 years experience or more as a leader and people manager in the Project Management or Branded Merchandise Space
- Experience working with or working at a 3rd Party Logistics Warehouse
- Expertise with WMS systems or other relevant ordering, process and fulfillment systems
- A degree in Supply Chain Management or Logistics Management is ideal
- Expertise using business intelligence tools like Looker, Tableau, Zoho, Sisense, or PowerBI for both analyzing data and developing client facing dashboards
- Confident presenting in front of clients and conveying concepts to non-experts
- A natural ability to prioritize multiple streams of work across both internal and external stakeholders
- Excellent verbal & written communication skills

The Benefits

- Competitive salary with generous stock options
- 401(k) with employer match
- Medical, dental & vision insurance, including mental health support and fast access to care
- Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments
- A genuinely collaborative culture with innovative, fun, and ambitious people

Compensation is based on standardised salary ranges by role, level, and location, benchmarked against similar-sized companies. Final offers are determined by a combination of experience, skills, and role fit, and may vary from the listed range.

Reachdesk believes that a diverse team helps us achieve our mission faster, and so we welcome applicants from all backgrounds.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review Reachdesk’s Privacy Policy here:

[www.reachdesk.com/candidate-privacy-policy](http://www.reachdesk.com/candidate-privacy-policy) US Salary $145,000—$175,000 USD

## About Reachdesk Ltd

## Company Overview
- **One-liner**: Reachdesk is a global, data-driven B2B gifting and swag platform that helps businesses build deeper connections with prospects, customers, and employees through personalized, automated gifting at scale.
- **Entity Type**: Private (funding stage not publicly disclosed)
- **Headquarters**: New York City, NY, United States (with offices in London, UK and Lisbon, Portugal)
- **Founded**: Not publicly available
- **Founders**: Not publicly available (CEO is Temy Mancusi-Ungaro)

## Core Business
- **Primary industry/industries**: Corporate gifting, marketing technology (MarTech), sales enablement, employee engagement
- **Target customers**: B2B – go-to-market (GTM) teams, sales, marketing, and people/HR teams at enterprise and mid-market companies
- **Mission or purpose statement**: “To help businesses build stronger relationships through thoughtful and measurable corporate gifting and swag.”

## Products & Services
- **Gifting Platform**: End-to-end solution to source, store, ship, track, and measure personalized gifts across 180+ countries. Integrates with CRMs (e.g., Salesforce, HubSpot) and marketing platforms via API and a Chrome extension.
- **Swag Sourcing & Fulfillment**: Full-service sourcing of branded merchandise with global warehousing and local shipping, eliminating middlemen and hidden fees.
- **Events Fulfillment**: On-site swag storage, shipping, and fulfillment for events, ensuring timely, branded delivery.
- **Analytics & ROI Tracking**: Dashboard to measure open rates, click-through rates, pipeline influence, and ROI (e.g., 5x pipeline ROI in first year, 85% open rate).

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: 736,037 total gifts sent in 2024; 180+ countries served; 85% open rate and 56% conversion rate (vs. 3% for traditional marketing emails)
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Peak season in Dec 2024 saw 85,788 sends (2,767 per day); strong year-over-year adoption; expanding global warehouse network

## Competitive Advantages
- **Only fully integrated, end-to-end gifting & swag solution** that combines sourcing, fulfillment, personalization, and measurement in one platform.
- **Global fulfillment network** with local warehouses in the US, UK, and Portugal enabling fast, secure delivery to 180+ countries.
- **Data-driven attribution** – trackable ROI and pipeline impact, outperforming traditional email channels by a wide margin.
- **AI and automation** for hyper-personalized gifting at scale, plus seamless CRM/HRIS integrations.

## Strategic Focus
- Continue expanding global reach and warehouse footprint.
- Deepen integrations with leading CRM, marketing, and HR platforms.
- Drive adoption of gifting as a strategic, measurable channel for pipeline generation and employee retention.
- Enhance AI capabilities for personalization and campaign optimization.

## Why Work Here
- **Culture**: Described as “ambitious, supportive, and ready to make an impact” with values like “Be bold, learn fast, get things done” and “Win as one team.” 92% of employees say it’s a Great Place to Work (certified).
- **Work model**: Hybrid environment with offices in New York, London, and Lisbon. Flexibility to suit lifestyle.
- **Perks**: Medical, dental, and vision insurance; generous PTO; home office setup stipend; professional development budget; mental health support; team fun and gifts.
- **Diversity & Inclusion**: Committed to building a diverse and inclusive team; equal opportunity employer.
- **Sustainability**: Partners with eco-conscious vendors and charities.
- **Growth**: Autonomy and ownership encouraged; continuous learning and career advancement.

## Sources
1. [reachdesk.com](https://www.reachdesk.com/)
2. [Reachdesk Careers](https://www.reachdesk.com/careers)
3. [Reachdesk About Us](https://www.reachdesk.com/about-us)
4. [Great Place To Work – Reachdesk](https://www.greatplacetowork.com/certified-company/7044700)
5. [LinkedIn – Reachdesk](https://www.linkedin.com/company/reachdesk)

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