--- title: 'Director, Global Accounts at Vantage' canonical: 'https://feeny.ai/job/director-global-accounts-vantage-in-qa9trfxdhvgd' type: 'job' last_seen: '2026-10-29' --- # Director, Global Accounts at Vantage - **Company:** Vantage - **Location:** IN, United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-10-29 - **Apply:** https://jobs.ashbyhq.com/vantageanalytics/c5f79279-745d-4500-bf4c-48ad8b0936a0 ## Job description Vantage is looking for a Director, Global Accounts to lead how we grow and retain our enterprise client relationships. Reporting to the VP of Solutions & Delivery, you will be a dedicated member of our Senior Leadership Team (SLT) and own revenue growth across our existing client base, with a clear point of view on expansion and upsell. You will build deeper, more strategic relationships with our largest accounts, set the account strategy and playbook that lets us scale across regions and markets, and lead and develop the account team to deliver it. You need to have run a multi-region account organization at a retail media network, ad tech company, or commerce platform, and to have managed managers. You should be as comfortable in an executive QBR as you are in a SOW, pricing, or billing negotiation. ## Key Job Responsibilities - Own revenue growth across our existing client base, with an expansion and upsell plan and a net revenue retention (NRR) target for every account. - Build deeper, more strategic relationships with our largest accounts, acting as executive sponsor and stepping in early on renewals, escalations, and negotiations. - Set the account strategy and playbook as we scale across regions and markets, including account plans, QBR cadence, and renewal motions. - Plan account coverage as the portfolio grows, so every client is well served. - Lead, coach, and develop the account team with a focus on revenue and relationship building. - Forecast account team capacity to match client growth and build the case for new hires before coverage gets stretched. - Lead contracting strategy with Finance and leadership, including SOW structure, pricing, change orders, and billing disputes. - Partner with Client Success, Launch, AdOps, Product, and Engineering so client needs shape the roadmap and delivery stays consistent across regions. - Report on net revenue retention, upsell, renewals, and client satisfaction to senior leadership. - Ability to travel within North America and internationally, up to 50% of the time. Required Qualifications - Proven experience running a multi-region account team at a retail media network, ad tech company, or commerce platform. - Experience managing managers and developing account leaders. - A track record of net revenue retention, renewal, and upsell results across an enterprise portfolio. - Commercial fluency: you own SOWs, pricing, and billing disputes without needing Finance or Legal to translate. - Experience as a member of a senior leadership team, including planning and budgeting for a function. - Experience building capacity models, such as accounts per manager, account segmentation, and health scoring. - Credibility with senior client stakeholders, including in difficult conversations. - Working knowledge of retail media and commerce media platforms, enough to guide adoption and speak to the roadmap. - A proactive, relationship-led approach, with clear written and verbal communication to senior management. ## About Vantage Vantage is the first unified platform purpose-built for retail media orchestration, empowering enterprise retailers to seamlessly activate onsite, offsite, and in-store advertising. With a global presence in North America and Asia-Pacific, Vantage enables retailers to launch and grow their media networks through scalable technology and automated workflows, and is trusted by leading retailers like The Home Depot to power their retail media programs. For a closer look at what we do, our culture, and our benefits, check out our [about us](https://gotvantage.com/about-us/) and [careers](https://gotvantage.com/employment/) pages. Remote-First, Based in Toronto Vantage is proudly headquartered in Toronto, but we’re a remote-first team spread across North America (and beyond). Our flexible work philosophy means team members can thrive from wherever they do their best work—whether that’s from a home office, a local café, or while adding stamps to their passport. With a remote-friendly setup, home office support, and annual company retreats, we stay connected, collaborative, and energized—no matter the time zone. Vantage’s Commitment to Diversity, Equity, and Inclusion Vantage Analytics is fueled by the diversity of our talented employees. We are an equal opportunity employer and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage all individuals to apply for positions that fit their passions. We promote equality and strive to provide all current and prospective employees with support and opportunities. Reasonable accommodations are available to job applicants on request and throughout the application process. How Vantage Uses AI in the Recruitment Process At Vantage, we use AI-enabled tools to support our hiring process. This may include using AI to help organize, screen, and assess applications. We are committed to using these tools responsibly, and ensuring every candidate is treated fairly throughout the process. All hiring decisions at Vantage are made by our team. Who we invite to work at Vantage is a decision we only trust ourselves to make. What's Next? We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted. As part of the final stages of our hiring process, all candidates will be required to successfully complete a criminal background check. ## About Vantage ## Company Overview - **One-liner**: Vantage provides a unified, purpose-built platform for retail media orchestration, enabling enterprise retailers to activate and manage onsite, offsite, and in-store advertising at scale. - **Entity Type**: Private (Funding Stage: Venture) - **Headquarters**: Toronto, Canada - **Founded**: 2013 - **Founders**: Aran Hamilton (Co-Founder & CEO), Brandon Kane (Co-Founder & CTO) ## Core Business - **Primary industry/industries**: Retail Media Technology / Advertising Technology (AdTech) - **Target customers**: B2B; Enterprise retailers, brands, and partners in retail, convenience & fuel, and travel & hospitality sectors. - **Mission or purpose statement**: To be the heart of transformative retail media networks through powerful technology and exceptional client care. Their vision is to transform the retail industry, helping retailers and brands create meaningful revenue streams quickly and easily through retail media networks. ## Products & Services - **Vantage Platform (The Operating System for Retail Media)**: A single, unified SaaS platform designed to orchestrate retail media across all channels. It connects onsite, offsite, and in-store advertising, integrating with existing enterprise stacks to replace fragmented tools and manual workflows. Key features include campaign management, audience activation, measurement, and automated workflows that allow retailers to scale without proportionally increasing headcount. ## Market Standing - **Valuation/Market Cap**: Not publicly available (Private company). - **Key Metric**: Total Funding of **USD 2.2 million** across two rounds (Seed rounds in 2014 and a Venture round in 2016). Investors include Real Ventures. - **Notable Investors/Partners**: Real Ventures (lead investor in seed round). Named as a trusted partner for leading retailers like **The Home Depot**. Announced a partnership with **Triangle Retail Media** in March 2026 to expand retail media reach. - **Growth Signals**: - **Headcount Growth**: Strong yearly growth of **+28.7%**, expanding from ~61 to 92 employees. - **Client Base**: Trusted by enterprise leaders like The Home Depot, indicating strong market validation. - **Industry Recognition**: Named a **Great Place to Work Certified™** in Canada and one of the **Best Workplaces™ in Canada for 2026** for the second consecutive year. - **Recent Hire**: Appointed Melissa Gallo (former CVS Media Exchange and Walmart Connect leader) as VP of Solutions and Delivery in May 2026, signaling a focus on operational excellence. ## Competitive Advantages - **Purpose-Built for Retail Media**: Unlike generic ad platforms, Vantage is built specifically for the complex needs of retail media networks (RMNs), handling multi-banner, multi-channel environments. - **Operational Scalability**: Their platform is designed to automate manual workflows, allowing retailers to run thousands of campaigns a month without adding operational headcount, which is a key differentiator. - **Proven Enterprise Track Record**: The company has successfully deployed and scaled with complex, high-volume retailers, giving them a "proven where others are still promising" advantage. - **Flexible & Integrated Infrastructure**: The platform integrates with a retailer's existing tech stack, adapting to their business rather than requiring a complete overhaul. ## Strategic Focus - **Scaling Enterprise Deployments**: Focusing on complex, multi-banner environments and long-term partnerships with large retailers. - **Operational Execution**: With the hire of Melissa Gallo, the company is doubling down on operational execution as a key differentiator in the competitive retail media space. - **Omnichannel Expansion**: The partnership with Triangle Retail Media highlights a focus on activating first-party audiences across omnichannel inventory (onsite, offsite, in-store). - **Geographic Growth**: While headquartered in Toronto, they are expanding their presence across North America and into the EMEA region, as evidenced by the job posting for a Regional Commercial Director, EMEA. ## Why Work Here - **Culture & Recognition**: Vantage is a **Great Place to Work Certified™** and one of the **Best Workplaces™ in Canada (2026)**. The culture is described as open, flexible, and rooted in trust, transparency, and collaboration. - **Remote-First & Flexible**: The company is proudly **remote-first**, with a team spread across North America (and beyond). They offer a home office budget and emphasize flexibility for team members to work from where they are most productive. They also host annual company retreats to build team connections. - **Compensation & Benefits**: - Highly competitive salaries. - Comprehensive health & dental coverage starting from day one. - Four weeks paid vacation. - Generous parental leave. - RRSP & 401K matching. - Employee share ownership plan, giving team members a stake in the company's success. - Career development allowance for learning and upskilling. - **Team & Impact**: The team is composed of ~92 people (as of mid-2026) with a technical focus (~29% in engineering/tech roles). The company is growing fast, offering employees the chance to work on a platform used by major retailers like The Home Depot and have a real impact on the retail media industry. ## Sources 1. [gotvantage.com](https://gotvantage.com/company/) - About Us, Team, Mission & Values 2. [gotvantage.com](https://www.gotvantage.com/careers) - Careers Page, Culture, Benefits & Great Place to Work Certification 3. [gotvantage.com](https://www.gotvantage.com/) - Main Website, Product Details, Industries Served, News/Press Releases 4. [linkedin.com](https://www.linkedin.com/company/vantage-retail-media) - LinkedIn Company Page (Headcount, Funding, Employee Demographics, Growth) 5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/vantageanalytics) - Active Job Postings ## Other roles at Vantage - [Account Manager](https://feeny.ai/job/account-manager-vantage-toronto-q97kb4n0h6e6) — Toronto, Canada - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-vantage-toronto-jykqep6jxynr) — Toronto, Canada - [Technical Project Manager](https://feeny.ai/job/technical-project-manager-vantage-toronto-r2z2dchth5dt) — Toronto, Canada - [Sr People Partner](https://feeny.ai/job/sr-people-partner-vantage-toronto-rexps8qgw9dk) — Toronto, Canada - [Director, Global Accounts](https://feeny.ai/job/director-global-accounts-vantage-toronto-d3z8cf01jt0t) — Toronto, Canada - [Product Manager, Measurement Experience](https://feeny.ai/job/product-manager-measurement-experience-vantage-toronto-2b6hdp8gjfhx) — Toronto, Canada - [Engineering Manager](https://feeny.ai/job/engineering-manager-vantage-toronto-p6rcf7x46ecd) — Toronto, Canada - [Staff Engineer](https://feeny.ai/job/staff-engineer-vantage-toronto-8ah04867tkd8) — Toronto, Canada - [Full Stack Engineer](https://feeny.ai/job/full-stack-engineer-vantage-toronto-gbx2rc5m4tyx) — Toronto, Canada - [Senior Engineer](https://feeny.ai/job/senior-engineer-vantage-toronto-pw86maeeceq7) — Toronto, Canada