---
title: 'Director, Global Payroll and Equity Administration at Coupang'
canonical: 'https://feeny.ai/job/director-global-payroll-and-equity-administration-coupang-seoul-fax43v2f0yys'
type: 'job'
last_seen: '2026-09-11'
---

# Director, Global Payroll and Equity Administration at Coupang

- **Company:** Coupang
- **Location:** Seoul, South Korea
- **Posted:** 2026-06-18
- **Last confirmed live:** 2026-09-11
- **Apply:** https://www.coupang.jobs/en/jobs/?gh_jid=8014815

## Job description

What the Role is:

The Director of Global Payroll Operations and Equity administration will spearhead our international (outside of Korea) payroll and equity operations and will be responsible for refining Coupang’s international payroll and equity strategy while taking ownership of its execution. It will ensure flawless, compliant, and highly efficient payroll processing across all operating countries, leading process transformations and automation initiatives, as well as ensuring accurate and compliant equity operations.

Key Responsibilities:

- Payroll and Equity Administration Stewardship: Take ownership of the accuracy, timeliness, and execution of day-to-day end-to-end global payroll processing and equity plan administration (including RSUs, options, and performance awards) across all international Coupang entities.
- Operational Bridge to Transformation: Serve as the core operational counterpart to the Senior Director, Global Payroll and Equity Administration. Keep current multi-vendor systems running smoothly while acting as the primary feedback loop to ensure current operational realities and workflows are accurately captured by key process improvement or technology innovation projects.
- Rigorous Vendor & SLA Governance: Actively manage and audit relationships with existing external payroll and equity providers. Hold vendors to strict service level agreements (SLAs), optimize costs, and maintain total stability across our payroll/equity ecosystem.
- Day to Day Compliance & Risk Management: Enforce robust internal controls across all global payroll and equity operations. Stay ahead of multi-country tax logic, labor compliance, and regulatory shifts, ensuring that daily runs remain bulletproof and audit ready.
- Team Leadership: Mentor, and advocate for a high-performing global payroll/equity team, fostering an agile culture centered on accuracy and continuous improvement.
- Stakeholder Management: Collaborate deeply with HR, Finance, Legal, and IT to align payroll workflows with broader corporate timelines. Standardizing operation KPIs and reporting structures to provide key metrics to senior leadership.

Who You Are:

- Educational Foundation: Bachelor's degree in Finance, Accounting, Human Resources, Business Administration, or a related field.
- Global Payroll and Equity Scale Expertise: 10+ years of progressive experience in payroll operations, with significant experience managing payroll in a complex, multi-country global environment alongside facilitating equity administration across large-scale, publicly traded organizations.
- Vendor Management: Deep expertise in navigating, managing, and consolidating multi-vendor networks (e.g., ADP, Workday, SAP), with a clear understanding of how to extract value and maintain stability.
- Project Management: Strong project management and change management skills, with an analytical, metrics-driven approach to solving complex operational bottlenecks.
- Geographic Expertise: Thorough regulatory and operational compliance expertise across global markets, with a strong emphasis on Asia-Pacific and North America markets.
- Language Proficiency: Fluency in written and spoken English, with proficiency in a Korean a plus.

## About Coupang

## Company Overview
- **One-liner**: Coupang is a global technology and Fortune 150 company that reimagines commerce by integrating e-commerce, logistics, last-mile delivery, restaurant delivery, video streaming, and fintech services to wow customers.
- **Entity Type**: Public (NYSE: CPNG)
- **Headquarters**: Seattle, Washington, USA (global HQ); operates major hubs in Seoul, South Korea, and other locations.
- **Founded**: 2010
- **Founders**: Bom Kim (Bong-Seok Kim)

## Core Business
- **Primary industry/industries**: E-commerce, Logistics & Fulfillment, Retail, Food Delivery, Fintech, Content Streaming, AI-driven Commerce.
- **Target customers**: B2C (primarily consumers in South Korea, with growing global operations including Taiwan, Singapore, and the U.S.).
- **Mission or purpose statement**: "We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, 'How did I ever live without Coupang?'"

## Products & Services
- **[Coupang (Rocket Delivery)](#)**: Core e-commerce platform offering millions of products with over 99% of orders delivered same or next day via a proprietary logistics network. Includes Rocket Fresh (groceries) and Rocket Now (ultra-fast delivery).
- **[Coupang Eats](#)**: Restaurant food delivery service.
- **[Coupang Play](#)**: Video streaming service (original content, sports, and licensed shows).
- **[Farfetch](#)**: Global luxury fashion platform acquired by Coupang.
- **[Coupang Fintech](#)**: Payment and financial services (e.g., Coupang Pay, credit card partnerships).
- **[Coupang Logistics & Fulfillment Services](#)**: End-to-end logistics for third-party sellers and brands.
- **[Rocket Growth](#)**: SaaS-like tools and services for sellers/suppliers to manage inventory, analytics, and advertising.

## Market Standing
- **Valuation/Market Cap**: ~$25.8 billion (as of mid-2026) [LinkedIn].
- **Key Metric**: Annual Revenue of **$34.5 billion** (most recent fiscal year) [LinkedIn].
- **Notable Investors/Partners**: Publicly traded on NYSE (institutional investors include SoftBank, BlackRock, Fidelity, and others). Key partners include major global brands and local Korean suppliers.
- **Growth Signals**: 
    - Ranked **#132 on the 2026 Fortune 500**, jumping significantly [investor relations].
    - Rapid AI-driven global commerce expansion (e.g., Taiwan, Singapore, and U.S. tech hubs).
    - 5,940 employees (linkedIn data, with monthly headcount growth of +1.1% and quarterly job posting growth of +154.2%).

## Competitive Advantages
- **Fully Integrated Infrastructure**: Coupang owns and operates over 100 fulfillment and logistics centers (covering tens of millions of square feet) combined with proprietary software, AI, and machine learning to predict demand and route deliveries — a moat that competitors in Korea and emerging markets find hard to replicate.
- **Speed & Reliability**: Over 99% of orders delivered same or next day (including dawn delivery) 365 days a year, setting a bar that most global e-commerce players cannot match.
- **Customer Obsession Culture**: "Wow the Customer" is a core leadership principle, driving constant innovation to break traditional tradeoffs (speed, selection, price).
- **Startup Culture with Fortune 150 Resources**: Offers the agility and risk-taking of an early-stage company combined with the stability, compensation, and scale of a large public corporation.

## Strategic Focus
- **AI & Technology Leadership**: Heavy investment in AI/machine learning for demand forecasting, dynamic routing, and customer personalization. Actively hiring senior ML and data engineers [careers page].
- **Global Expansion**: Leveraging its Korean infrastructure playbook to enter new markets (Taiwan, Singapore) and grow its global footprint.
- **Diversification into Fintech & Content**: Building out Coupang Pay, Coupang Play, and fintech products to create an ecosystem (similar to Amazon Prime's strategy).
- **Farfetch Integration**: Turning the luxury fashion platform into a global growth driver.

## Why Work Here
- **Culture**: "Best of both worlds" — startup energy (fast decision-making, ownership, risk-taking) with the resources of a Fortune 150 company. Flat hierarchy, open culture, and a strong "bias for action" ethos [coupang.jobs].
- **Remote/Hybrid/Office Policy**: Flexible working hours and work-from-home options are available. Many roles are based in offices (Seattle, Mountain View, Seoul, etc.) with state-of-the-art amenities including cafeterias serving three meals a day, lounge spaces, and coffee/snack bars.
- **Benefits**:
    - Medical insurance for employee and direct family.
    - Paid family leave (for celebration or bereavement).
    - Learning programs (foreign languages, soft skills).
    - Global project opportunities (collaborate with teams across continents).
    - Team and company events (games, food, bonding).
- **Engineering Culture**: High-impact projects — building the commerce infrastructure of the future (large-scale AI, logistics optimization, mobile-first, search & discovery). Emphasizes "Hire and Develop the Best" and "Learn & Iterate" principles.
- **Career Growth**: Opportunities for internal rotations, upskilling, and taking on entrepreneurial initiatives within a massive scale.

## Sources
1. [Coupang Careers](https://www.coupang.jobs/en/)
2. [Why Work at Coupang](https://www.coupang.jobs/en/why-coupang/)
3. [Coupang About Us](https://www.aboutcoupang.com/aboutus/)
4. [Coupang Investor Relations](https://ir.aboutcoupang.com/overview/)
5. [LinkedIn - Coupang](https://www.linkedin.com/company/coupang)

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