--- title: 'Director, Global Solutions Engineering at UpGuard Inc.' canonical: 'https://feeny.ai/job/director-global-solutions-engineering-upguard-inc-los-angeles-ka85cnf0a7sj' type: 'job' last_seen: '2026-09-15' --- # Director, Global Solutions Engineering at UpGuard Inc. - **Company:** UpGuard Inc. - **Location:** Los Angeles, CA - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-28 - **Last confirmed live:** 2026-09-15 - **Apply:** https://jobs.ashbyhq.com/upguard/dd592ec0-98f7-4d32-9fb6-36db7231deee ## Job description Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk. We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface. We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale. Why are we hiring for this role? We're hiring a Director of Global Solutions Engineering to lead the technical engine behind our revenue organization. As a cybersecurity company, our technical credibility is central to how we win and keep customers — and this leader owns it across the customer journey. You'll run a global, two-part function as a manager of managers: Sales Engineers who drive the technical win in new business (pre-sales), and Solutions Consultants who serve as the technical escalation path for our post-sales teams. You'll report directly to the CRO. This is a builder's role for a leader who is equally comfortable in a strategy conversation with the executive team, in a technical deep-dive with an engineer, and jumping into a live customer call to lead it when it counts. Details of the remit are below. What will you do? - Lead a global, multi-layered team. Manage and develop distributed managers and their teams of Sales Engineers and Solutions Consultants across regions. Hire, coach, and retain top technical talent; set clear career paths; and build a culture of technical excellence, curiosity, and customer obsession. - Own the technical win in pre-sales. Lead the Sales Engineering team to drive pipeline conversion through world-class demos, proofs of concept, technical discovery, and value engineering — consistently earning the technical decision. - Own the post-sales technical escalation path. Lead the Solutions Consultants team as the technical escalation path for CSMs and the driver of technical cross-sell across our product suite. (Note: with a dedicated Professional Services team being stood up, Solutions Consultants are not expected to own customer onboarding today — though this scope may evolve.) - Stay hands-on when it counts. Be willing and able to personally jump into a high-stakes customer call and lead it — you set the technical bar by example, not just from the org chart. - Elevate RFPs and security assessments. Build a scalable, high-quality function for RFPs, security questionnaires, and technical/security assessments — improving accuracy, consistency, and turnaround, and building reusable content that raises win rates. - Enable and scale the channel. Technically enable partners — training, certification, demo readiness, and deal support — so they can independently represent and implement our product. - Partner with Enablement. Work with Sales Enablement to design and deliver technical training, certification, demo standards, and competitive playbooks that keep the team and the wider revenue org sharp. - Be the voice of the customer to Product. Capture field and technical feedback and channel it to Product and Engineering to influence the roadmap. - Operate as a revenue leader. Contribute to forecasting, capacity planning, and go-to-market strategy with the CRO and revenue leadership team, and define the metrics and processes that make the function measurable and scalable. What will you bring? - We care far more about your track record than your tenure. The bar is a leader who has built and run a world-class technical team serving technical customers with a technical product. - A demonstrated track record of building and leading a world-class Solutions/Sales Engineering team — you've raised the technical bar of an organization, not just managed headcount. - Experience selling and supporting a genuinely technical product to technical buyers and evaluators (engineers, security teams, architects). Cybersecurity or security/GRC experience is strongly preferred; adjacent deeply-technical domains considered. - Proven experience as a manager of managers leading distributed or global teams across multiple time zones. - Ownership of the technical experience across the customer journey — from the technical win in new business through post-sales technical support and cross-sell. - A hands-on disposition — you're credible and willing in the room, able to step into and lead a high-stakes customer call yourself. - A track record of building or scaling RFP / security assessment functions and lifting win rates through repeatable process and reusable content. - Experience technically enabling channel / partner ecosystems so partners can represent and implement the product independently. - A strong partnership orientation — you've worked shoulder-to-shoulder with Sales, Customer Success, Product, and Enablement. - Excellent executive communication skills; equally credible with C-level buyers and hands-on technical evaluators. - Comfort operating in a fast-paced, high-growth, remote-first environment. What's in it for you? - Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being - WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard - $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance - Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries. - 18 weeks paid Parental Leave: Irrespective of parenting role - Personal Leave Allowance: This includes sick & carer’s leave - Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance - Top-spec hardware: All team members will be provided with top-spec laptops for their role - Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work - Health Insurance: Access to comprehensive coverage. - Stock Options: Share in UpGuard's growth and long-term success. UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work! Apply now to find out why! As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Please Note: Not all roles can be performed from the United States. Please check your specific job listing to confirm its advertised location. If the role you are applying for is listed as based in the US, we are currently only able to support hiring in the following locations: CA, CO, FL, IL, LA, MA, MD, MO, OR, PA, TX, WA, and DC. Before starting work with us, you will need to undertake a national police history check and reference checks. Also, please note that at this time, we cannot support candidates requiring visa sponsorship or relocation. ## About UpGuard Inc. ## Company Overview - **One-liner**: UpGuard is an AI-powered Cyber Risk Posture Management (CRPM) platform that helps organizations monitor, assess, and reduce cybersecurity risks across their vendors, attack surface, and workforce. - **Entity Type**: Private (Venture-backed, total funding $122.4M) - **Headquarters**: Mountain View, California, United States (also offices in Sydney and Hobart, Australia) - **Founded**: 2012 - **Founders**: Daniel Bradbury (Co-Founder & CEO), Mike Baukes (Co-Founder) ## Core Business - **Primary industry/industries**: Cybersecurity, Risk Management, Third-Party Risk Management - **Target customers**: B2B – mid-market to enterprise, with strong presence in financial services, technology, and healthcare - **Mission or purpose statement**: “Protecting the world’s data” and helping companies assess, measure, and reduce cybersecurity risks to make the internet safer ## Products & Services - **Vendor Risk Management**: Continuous vendor monitoring, 360-degree assessments, and AI-powered workflows for third-party risk. - **Attack Surface Management**: Real-time visibility into an organization’s digital footprint with threat detection and posture improvement. - **User Risk Management**: Tools to secure the workforce, track human risk, and enable safe AI adoption. - **Trust Management (Trust Exchange)**: AI‑driven questionnaire automation and a public Trust Page to accelerate deal closure. - **Risk Automations**: API‑driven workflows connecting the risk stack for automated discovery, notification, and remediation. - **Breach Risk**: Breach detection and risk scoring for proactive defense. All products are part of the unified **Cyber Risk Posture Management (CRPM)** platform. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding of $122.4M across 8 rounds (per LinkedIn). Annual revenue is not publicly reported; the company states it is profitable. - **Notable Investors/Partners**: Not publicly detailed in available sources; venture-backed. - **Growth Signals**: - Headcount: 293 employees (+28.3% YoY, +82 people) - Active job postings: 59 (yearly trend +210.5%) - Trusted by 45,000+ companies worldwide, including NYSE, PagerDuty, IAG, and Hopin - Recognized as a **Great Place to Work** (97% of employees say it’s a great place to work) and named #69 on Fortune Best Workplaces in the Bay Area™ 2024 (Small and Medium) - Cyber research regularly cited by The New York Times, The Wall Street Journal, Forbes, and The Washington Post ## Competitive Advantages - **Unified CRPM platform** that spans vendor risk, attack surface, and human risk – a single view of cyber posture. - **Continuous, AI-powered detection and prioritization** – moves beyond point-in-time assessments to real-time risk visibility. - **Trusted scale** – 45,000+ customers, including well-known enterprises, and a reputation backed by independent media citations. - **Profitable and venture-backed** – provides financial stability while enabling continued investment in product and talent. ## Strategic Focus - Building an **AI Risk Operations Center** that connects all risk domains (vendors, attack surface, workforce) into one posture loop. - Expanding **Human Risk Management** capabilities to help customers adopt AI safely. - Scaling the global team (remote and office locations) to meet growing demand and take on high-impact projects. - Accelerating **trust automation** (questionnaires, Trust Pages) to shorten sales cycles and improve customer transparency. ## Why Work Here - **Great Place to Work Certified** – 97% employee satisfaction rating, with management praised for honesty and ethical practices. - **Flexible work arrangements** – distributed global team with remote/hybrid options; offices in Mountain View, Sydney, and Hobart. - **Meaningful benefits** – free lunches, gym reimbursement, health/dental/vision, 401(k) (US employees), and no “fluff” like ping-pong tables. - **High-impact work** – “bandwidth-constrained” environment means new hires get significant responsibility and autonomy on projects that protect real people’s data. - **Values-driven culture**: transparency, autonomy, curiosity, and the company mantra “Don’t #!&$ the customer.” - **Growth trajectory** – profitable, venture-backed, and scaling fast with thousands of customers and a growing engineering and GTM team. ## Sources 1. [UpGuard Homepage](https://www.upguard.com/) 2. [UpGuard About Page](https://www.upguard.com/about) 3. [UpGuard Careers Page](https://www.upguard.com/careers) 4. [Great Place to Work – UpGuard Profile](https://www.greatplacetowork.com/en/certified-company/144000844) 5. [LinkedIn – UpGuard Company Page](https://www.linkedin.com/company/upguard) ## Other roles at UpGuard Inc. - [Staff Product Security Engineer](https://feeny.ai/job/staff-product-security-engineer-upguard-inc-sydney-z2w9vn8rms2x) — Sydney, Australia - [Director of Customer Success, APAC](https://feeny.ai/job/director-of-customer-success-apac-upguard-inc-sydney-ers1t7h6sddr) — Sydney, Australia - [Senior Web Developer](https://feeny.ai/job/senior-web-developer-upguard-inc-melbourne-fb97xb98wqrx) — Melbourne, Australia - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-upguard-inc-melbourne-q9j2ykr0mjwa) — Melbourne, Australia - [Sales Development Representative (SDR)](https://feeny.ai/job/sales-development-representative-sdr-upguard-inc-sydney-hf7ktkagywv8) — Sydney, Australia - [Marketing Business Operations Manager](https://feeny.ai/job/marketing-business-operations-manager-upguard-inc-sydney-8n257pt0xryh) — Sydney, Australia - [Account Manager](https://feeny.ai/job/account-manager-upguard-inc-chicago-dnbnnxzjqbv6) — Chicago, IL - [IT Operations Analyst](https://feeny.ai/job/it-operations-analyst-upguard-inc-buenos-aires-nk777dc5p31j) — Buenos Aires, Argentina - [Sr. Account Executive](https://feeny.ai/job/sr-account-executive-upguard-inc-london-9zdsckdak6mq) — London, United Kingdom - [Payroll Specialist](https://feeny.ai/job/payroll-specialist-upguard-inc-manila-t1vq1vn90c2f) — Manila, Philippines