--- title: 'Director, Go-To-Market (GTM) at Regal' canonical: 'https://feeny.ai/job/director-go-to-market-gtm-regal-new-york-kyr880f2rh45' type: 'job' last_seen: '2026-09-08' --- # Director, Go-To-Market (GTM) at Regal - **Company:** Regal - **Location:** New York, NY - **Compensation:** $170k–$250k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2025-03-06 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.lever.co/regal.ai/8e1631c0-e1f7-43ee-89c4-e2affa78c36f ## Job description ## ABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 500M+ calls - Driven $7B revenue for customers - Scaled to $##M ARR - Built amazing NYC (Midtown) in office culture ## ABOUT THE ROLE: We are seeking a Director or Senior Director, Go-To-Market (GTM) to drive the growth and success of our AI Agents. Reporting directly to the CEO, you will work on GTM and product-related projects to help achieve our ambitious goals. As the Director, GTM, you’ll take ownership of some of the most critical GTM initiatives to drive AI adoption with new customers and key product initiatives to help product ensure AI Agents deliver for our customers. This role is for someone who doesn’t know the meaning of “not my problem” and loves blending technical understanding with GTM thinking. It’s a unique opportunity to work with founders at the forefront of AI innovation and shape the future of AI-powered communication. Whether you are a former CS undergrad who went into business or an MBA graduate with technical chops, this is your opportunity to lead from the front. ## RESPONSIBILITIES: - Own projects to drive revenue for the AI Agents product line - Drive AI adoption across key customers - Partner with go-to-market and customer success teams to ensure AI agents deliver measurable value - Collaborate with engineering and product teams to develop and scale AI capabilities - Work closely with our Forward-Deployed Engineering team to ensure the successful onboarding, implementation, and ongoing performance of AI Agents for new and existing customers - Identify and prioritize market opportunities to expand AI Agent applications - Manage key GenAI vendor relationships and stay updated on industry advancements - Provide data-driven insights & reports for leadership, clients, and the board - Contribute to [Regal's](http://Regal.ai) overall strategic direction as a key leadership team member ## ABOUT YOU: - 7-15+ years of experience - Proven track record of scaling from 0 to 1. Ability to focus on the right problems and execute rapidly - Technical understanding of how to build products with knowledge of GenAI and AI Agent technologies, particularly in customer communication (CS background a plus) - Data-driven with strong analytical skills (Excel, SQL, and data visualization tools) - Exceptional organizational skills with the ability to manage complex initiatives - Strong written and oral communicator - Track record of relentless ownership with examples where you ran through walls and delivered amazing results ## BENEFITS/PERKS: - We care about your health! - Medical, Dental, and Vision plans - 80% covered by the company - Flexible PTO & 11 paid holidays/year - Subsidized ClassPass membership - We care about future you! - 401k Plan - Paid parental leave - Pre-tax commuter benefits - We care about connection! - In-office breakfast and snacks daily - Happy hours, team outings, & annual off-sites - Complete laptop workstation - & more to come! ## POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! ## About Regal ## Company Overview - **One-liner**: Regal provides an AI Agent Platform that enables enterprises to build, deploy, and manage voice AI agents for customer communication, sales, and support. - **Entity Type**: Private (Venture-backed; latest round in 2024) - **Headquarters**: New York, New York, United States - **Founded**: 2020 - **Founders**: Alex Levin (Co-Founder & CEO) ## Core Business - **Primary industry/industries**: AI Agent Platform, Customer Experience (CX) Software, Contact Center Technology - **Target customers**: B2B, Enterprise (focus on consumer-facing businesses like insurance, financial services, telecom, and retail) - **Mission or purpose statement**: To help enterprises use AI Agents to transform their customer communications so they can always talk with the right customer with the right message at the right time [regal.ai](https://www.regal.ai/about). ## Products & Services - **Voice AI Agent Platform**: A platform to build, test, deploy, and monitor autonomous AI voice agents. Features include low-latency, natural conversation (interruptions, topic changes), multi-language support (30+ languages), real-time personalization using first-party CRM data, drag-and-drop orchestration, A/B testing, conversation intelligence, and automated QA. Integrates with 40+ CCaaS and CRM systems [regal.ai](https://www.regal.ai/). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total Funding of **$82.1M** across three rounds: - Seed Round (2021): $3.6M - Series A (September 2022): $38.5M led by Emergence Capital - Venture Round (October 2024): $40.0M led by Emergence Capital - **Annual Revenue**: $3M (as of latest data) [linkedin.com](https://linkedin.com/company/regal-ai-official). - **Notable Investors/Partners**: Emergence Capital (lead investor), with 6+ total investors across rounds. - **Growth Signals**: - **80 employees** (+36.1% YoY growth) - Claims to have driven **$5B in cumulative revenue** for customers through improved acquisition, sales, and retention [regal.ai](https://www.regal.ai/about). - Millions of consumers engage with brands through Regal monthly. - Workforce distributed across 7 countries (US, Spain, Hungary, Romania, UK). ## Competitive Advantages - **AI Voice Quality & Latency**: Emphasizes raising the bar on AI voice quality, latency, and logic with optimized infrastructure and custom agent styles. - **Omniscient Agents**: Agents are context-aware, using real-time customer data, internal knowledge, and workflows to personalize every conversation. - **Enterprise-Grade Security**: Agreements with LLM partners prevent training on customer data or storing it. - **Full-Service Implementation**: A "Forward Deployed Engineering" team manages the full implementation and customization for each enterprise client. - **Built for Contact Centers**: Founded by contact center operators, the platform is designed specifically for the high-stakes, high-volume needs of enterprise support and sales. ## Strategic Focus - **Agentic AI**: Committed to continued investment in Agentic AI to drive more high-touch, cost-efficient customer interactions. The company believes that by 2035, the majority of customer interactions will be handled by AI Agents [regal.ai](https://www.regal.ai/about). - **Product-Led Growth**: Focus on making it easy for enterprises to get started with one AI Agent and scale to power an entire contact center. - **Continuous Improvement**: Emphasizes a culture of A/B testing and data-backed iteration to improve agent performance in production. ## Why Work Here - **Culture & Values**: Described as fast-moving, high-ownership, and data-backed. Core values include customer obsession, fast execution, a growth mindset, and decisions rooted in data [builtin.com](https://builtin.com/company/regalio/faq/workplace-perception). - **Work Model**: **Hybrid** — employees work from the Midtown Manhattan office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays are optional work-from-home days. - **Career Growth**: Roles emphasize ownership and rapid learning. Employees have access to demos, tech talks, progression frameworks, and cross-functional exposure. The small team structure allows individuals to ship quickly and take on broad responsibility. - **Team & Leadership**: Colleagues are characterized as smart, collaborative, and supportive. Leadership is accessible, and there are visible recognition rituals (all-hands shoutouts, CEO "Weekly Wins," kudos channels). - **Benefits & Perks**: Company-covered medical, dental, and vision at 80%, flexible PTO, paid parental leave, 401(k), commuter benefits, in-office meals/snacks, team outings, annual offsites, and continuing-education stipends. - **Employee Rating**: 4.1/5.0 on LinkedIn (51 reviews) with strong scores across Work-Life (4.1), Compensation (4.0), Culture (4.1), and Career (4.0) [linkedin.com](https://linkedin.com/company/regal-ai-official). ## Sources 1. [regal.ai - About](https://www.regal.ai/about) 2. [regal.ai - Product](https://www.regal.ai/) 3. [LinkedIn Company Page](https://linkedin.com/company/regal-ai-official) 4. [Built In Company Profile](https://builtin.com/company/regalio/faq/workplace-perception) 5. [Lever Careers Page](https://jobs.lever.co/regal.ai) ## Other roles at Regal - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-regal-new-york-yc8nn4z4ze9c) — New York, NY - [AI Product Specialist](https://feeny.ai/job/ai-product-specialist-regal-new-york-e5rfbtnbvwm4) — New York, NY - [Engineering Manager](https://feeny.ai/job/engineering-manager-regal-new-york-52z5b600x1rn) — New York, NY - [Director of Engineering](https://feeny.ai/job/director-of-engineering-regal-new-york-tnedft9q73b0) — New York, NY - [Director, Forward Deployed Engineering](https://feeny.ai/job/director-forward-deployed-engineering-regal-new-york-2324fwkc4m5j) — New York, NY - [Business Development Representative](https://feeny.ai/job/business-development-representative-regal-new-york-en6yr4zwbsan) — New York, NY - [AI Forward Deployed Engineer](https://feeny.ai/job/ai-forward-deployed-engineer-regal-new-york-3vpb4y8d6veg) — New York, NY - [Head of Sales](https://feeny.ai/job/head-of-sales-regal-new-york-abv1snx6n7kg) — New York, NY - [Don't see the right opportunity? Apply here!](https://feeny.ai/job/don-t-see-the-right-opportunity-apply-here-regal-new-york-p33e5ky79nd4) — New York, NY