---
title: 'Director, GTM Operations & Platforms at Cision'
canonical: 'https://feeny.ai/job/director-gtm-operations-platforms-cision-canada-scqef1dqs7e2'
type: 'job'
last_seen: '2026-09-11'
---

# Director, GTM Operations & Platforms at Cision

- **Company:** Cision
- **Location:** Canada
- **Compensation:** $160k–$185k
- **Work type:** remote
- **Posted:** 2026-08-11
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.eu.greenhouse.io/cision/jobs/4905397101

## Job description

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.

Empower your impact at Cision. Be seen, be understood, be you.

The Director of Go To Market Operations and Platforms drives solutions and processes that enable GTM success, improve seller productivity, and optimize our sales technology stack. This global role oversees sales support/deal desk, change management, and master data governance while shaping sales process transformation to significantly impact seller, customer, and partner experience. This position reports to the VP of Revenue Operations and leads a team of 20-25 professionals across multiple operational functions.The ideal candidate has an innovative, process-driven mindset with strong leadership across people, process, and technology. Experience leading GTM organizations through CRM consolidation and CPQ transformation is essential. This role drives automation, sales enablement, and operational excellence while leveraging emerging technologies, including AI, to create competitive advantages.

## What you'll do

- Team Leadership & Development
- Lead, mentor, and develop a team of 20-25 operations professionals across deal desk, data governance, and platform management functions
- Build high-performing teams through strategic hiring, performance management, and career development
- Foster collaborative culture and cross-functional alignment within the operations organization
- Establish clear accountability frameworks and performance metrics for team success
- Sales Technology & Platforms
- Drive connected seller experience through evolution of Salesforce, CPQ, and related sales applications
- Own advocacy, demand planning, and business readiness for sales technology initiatives
- Develop GTM tools roadmap with IT, ensuring strategic alignment and resource optimization
- Lead CRM consolidation to eliminate redundancy, align data, and reduce operational complexity
- Champion AI/ML integration across the sales tech stack for enhanced analytics and personalization
- Sales Operations & Support
- Oversee global Deal Desk/Sales Support function for pricing, quoting, contracting, and approvals
- Streamline deal execution, reduce cycle times, and enforce compliance
- Implement process excellence and automation to improve seller productivity
- Change Management & Data Governance
- Lead change management strategies for sales process and platform transformations
- Drive adoption through structured enablement programs and success metrics
- Oversee master data governance ensuring GTM data integrity and compliance
- Define standards for data management and reporting to support decision-making

## What you'll bring

- 8+ years in Sales Operations or GTM Operations, with 3+ years leading teams
- Proven track record driving large-scale operational transformation within global sales organizations, such as CRM consolidation and CPQ implementation
- Deep expertise in Salesforce and CPQ, with experience building and executing a GTM tools roadmap in partnership with IT
- Demonstrated success leading CRM consolidation and system migration projects
- Working knowledge of AI/ML applications in sales or operations; exposure to modern analytics platforms (Databricks, Power BI) a plus
- Proven experience managing a global Deal Desk function, including pricing, quoting, contracting, and approvals
- Track record of reducing deal cycle times and improving seller productivity through process automation and standardization
- Experience leading structured change management programs across global sales organizations, with measurable adoption outcomes
- Strong master data governance expertise, including defining standards for data integrity, compliance, and reporting
- An empathetic people leader who builds high-performing teams through clear accountability, coaching, and career development
- A trusted cross-functional collaborator who aligns executive stakeholders while staying connected to front-line needs

Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including [CisionOne](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4588888-1&h=1582545697&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4484633-1%26h%3D279553938%26u%3Dhttps%253A%252F%252Fwww.cision.com%252F%26a%3DCisionOne&a=CisionOne), [Brandwatch](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4588888-1&h=3012343804&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4484633-1%26h%3D3402596191%26u%3Dhttps%253A%252F%252Fwww.brandwatch.com%252F%26a%3DBrandwatch&a=Brandwatch), and [PR Newswire](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4588888-1&h=1961299488&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4484633-1%26h%3D160139869%26u%3Dhttps%253A%252F%252Fwww.cision.com%252Fpr-distribution-and-placement%252Fprnewswire%252F%26a%3DPR%2BNewswire&a=PR+Newswire), enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the [CEO Action for Diversity & Inclusion™ pledge](https://www.ceoaction.com/ceos/?Page=1&CompanyLetters=C&Sort=Alphabetical) and named a “Top Diversity Employer” for 2021 by [DiversityJobs.com](https://diversityjobs.com/).

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties.

Please review our [Global Candidate Data Privacy Statement](https://www.cision.com/careers/cision-candidate-privacy-notice/) to learn about Cision’s commitment to protecting personal data collected during the hiring process.

Pay Range $160,000—$185,000 CAD

## About Cision

## Company Overview
- **One-liner**: Cision is an AI-powered media monitoring and intelligence platform that helps PR, communications, and marketing professionals understand and engage with their audiences.
- **Entity Type**: Private (owned by Platinum Equity Advisors, LLC)
- **Headquarters**: Chicago, Illinois, United States
- **Founded**: 1876 (originating as a wire service; modern Cision formed through acquisitions)
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Public Relations and Communications Services, Media Intelligence, Social Media Management
- **Target customers**: B2B – PR and corporate communications teams, marketing and social media professionals, enterprise and SMB organizations
- **Mission or purpose statement**: “Powering the future of intelligence and impact” – equipping brands with AI, data, and human expertise to navigate complexity and make confident decisions.

## Products & Services
- **[CisionOne](https://www.cision.com/)**: All-in-one media intelligence platform for media monitoring, analytics, journalist outreach, social listening, and reporting. (SaaS)
- **[Brandwatch](https://www.cision.com/)**: Consumer intelligence, influencer marketing, and social media management suite. (SaaS)
- **[PR Newswire](https://www.cision.com/)**: Press release distribution and news amplification service.
- **[PR Newswire Amplify](https://www.cision.com/about/)**: AI-driven multi-channel campaign tool that extends press release reach and impact.
- **[Trajaan](https://www.cision.com/about/)**: Search intelligence platform that monitors generative AI, social, shopping, and traditional search queries for emerging trends.
- **Professional Services**: Strategic guidance, data analysis, and consulting to power data-driven communication strategies.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (privately held; acquired by Platinum Equity in 2019 for ~$2.74B)
- **Key Metric**: Annual Revenue – $900M (LinkedIn, 2026)
- **Notable Investors/Partners**: Platinum Equity (owner); served by 75,000+ organizations including 84% of the Fortune 500
- **Growth Signals**: Global presence in 38 countries; 1,413 employees; recent $250M debt financing (May 2025); continues to expand AI capabilities and search intelligence with Trajaan.

## Competitive Advantages
- **Unified platform** combining traditional media monitoring, social listening, consumer intelligence, and press release distribution – reducing tool sprawl for comms teams.
- **Exclusive data partnerships** and access to millions of media sources (print, online, TV, radio, social, podcasts).
- **AI-powered insights** across the entire workflow, from content creation to performance measurement.
- **Human expertise** layer provides strategic guidance that pure software competitors lack.
- **Brand recognition** via legacy PR Newswire and Brandwatch acquisitions.

## Strategic Focus
- Deepening AI integration across all products to automate workflows and deliver faster, smarter insights.
- Expanding **search intelligence** (Trajaan) to capture intent signals from generative AI and e-commerce platforms.
- Building a **unified intelligence** layer that blends social, traditional media, and search data.
- Growing through strategic acquisitions and global market expansion.

## Why Work Here
- **Culture**: Emphasizes diversity, equity, inclusion, and belonging (“Be seen, be understood, be you”). Values include innovation with impact, collaboration, and every interaction matters.
- **Remote/Hybrid Policy**: Many roles offer hybrid or fully remote options across global locations (US, Canada, UK, India, Bulgaria, Hungary, Australia, etc.).
- **Perks**: Quarterly paid wellness days, free Headspace subscription, mental health first-aiders, charity matching, competitive benefits.
- **Growth**: “As Cision grows, you’ll grow, too” – internal mobility and development are encouraged.
- **Engineering Culture**: Work alongside data analysts, full-stack engineers, and AI researchers building industry-leading solutions.

## Sources
1. [cision.com/about](https://www.cision.com/about/)
2. [cision.com/careers](https://www.cision.com/careers/)
3. [cision.com](https://www.cision.com/)
4. [linkedin.com/company/cision](https://www.linkedin.com/company/cision)

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