--- title: 'Director HR Partnership and Talent Acquisition at Zenoti' canonical: 'https://feeny.ai/job/director-hr-partnership-and-talent-acquisition-zenoti-seattle-252pht86n07e' type: 'job' last_seen: '2026-11-05' --- # Director HR Partnership and Talent Acquisition at Zenoti - **Company:** Zenoti - **Location:** Seattle, WA - **Compensation:** $120k–$140k - **Posted:** 2026-11-03 - **Last confirmed live:** 2026-11-05 - **Apply:** https://job-boards.greenhouse.io/zenoti/jobs/8153389003 ## Job description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com ## ABOUT THE ROLE This role sits at the crossroads of talent acquisition and HR business partnering — and we mean that genuinely, not just on paper. About half your time will be spent owning full-cycle recruiting, and the other half acting as a trusted people partner to the business leaders in those same functions. It's a rare setup that gives you real end-to-end ownership of the talent story: from sourcing a candidate all the way through their growth at Zenoti. This is an individual contributor role based in Bellevue, WA, with an in-office work arrangement. You'll work closely with senior leaders, hiring managers, and the broader Talent team. ## WHAT YOU'LL DO Talent Acquisition - Own end-to-end recruiting for your assigned business units - intake, sourcing, screening, coordinating, and closing - Build proactive sourcing strategies and keep talent pipelines warm for roles that come up repeatedly - Partner closely with hiring managers to define what 'great' looks like for a role, calibrate interview loops, and make decisions with data - Drive a candidate experience that actually reflects who Zenoti is - not just a checkbox exercise - Track recruiting metrics (time to fill, pipeline conversion, offer acceptance) and use them to improve, not just report - Stay current on market conditions and sourcing trends for tech and SaaS talent HR Business Partnering - Serve as the go-to people partner for the same functions you recruit for - no handoff, you know the business - Support workforce planning, org design conversations, and headcount discussions with leadership - Guide managers through performance management cycles: goal setting, feedback, calibrations, and when necessary, PIPs - Handle employee relations situations with sound judgment, discretion, and a genuine interest in fair outcomes - Run or contribute to engagement initiatives - pulse surveys, stay interviews, team health checks - and actually follow through on what you hear - Coach managers on people practices: how to give feedback, how to run a fair promotion process, how to navigate team dynamics - Collaborate with the broader People team on programs like compensation cycles, onboarding, and L&D ## WHAT WE'RE LOOKING FOR - >12 years of progressive HR experience, with meaningful time spent in both recruiting and HRBP roles - not just a passing rotation in one - You're genuinely comfortable toggling between 'let's find the right hire' and 'let's work through a performance issue' in the same week - Strong at building trust with leaders - you can hold your own in the room, push back when needed, and still be seen as a partner - Experience in a fast-paced, high-growth tech or SaaS environment is a real plus - Working knowledge of Washington state employment law and HR compliance requirements - Hands-on experience with an ATS (Greenhouse, Lever, or similar) and an HRIS (Workday, Hibob, or similar) - Bachelor's degree in HR, Business, Psychology, or a related field; SHRM-CP or PHR is a nice-to-have, not a requirement ## WHY THIS ROLE - You won't be boxed into just recruiting or just HR - you'll own both sides of the talent equation for the functions you support - Direct access to business leaders and a real seat at the table when growth decisions get made - Zenoti is a genuinely global company - you'll work with teams across the US, India, and beyond - Attractive compensation, Stock partnership, strong benefits, and a People team that believes in what it builds. Zenoti Pay Range $120,000—$140,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ## About Zenoti ## Company Overview - **One-liner**: Zenoti provides an all-in-one, AI-powered cloud platform for managing operations, marketing, and customer experience in the beauty, wellness, and fitness industries. - **Entity Type**: Private (funded; Series not specified, but last known valuation $1.5B in 2021) - **Headquarters**: Bellevue, Washington, USA (Seattle area) with major offices in Hyderabad, India - **Founded**: 2010 - **Founders**: Sudheer Koneru and Dheeraj Koneru ## Core Business - **Primary industries**: Beauty and wellness (salons, spas, medspas), fitness centers, and now expanding into gyms. - **Target customers**: B2B – small-to-large chains, single-location businesses, enterprise multi-location brands (30,000+ businesses across 50+ countries). - **Mission / purpose**: “Help our Spa, Salon, Medspa and Fitness owners feel good – so their customers feel GREAT.” ## Products & Services - **Zenoti OS**: The core cloud-based platform integrating booking, POS, CRM, payroll, inventory, marketing, online booking, and sales. Designed for reliability and scale with a 99.9% uptime SLA. - **AI Workforce**: A suite of AI agents deployed to automate front-office and back-office tasks: AI Receptionist (handles phone calls), Concierge, Lead Manager, Marketer, Scribe, and Dispute Manager. - **Zeenie**: An AI assistant that automates tasks, generates reports, finds information, and creates marketing content. - **Predictive analytics / Core ML models**: Slot prediction, demand forecasting, and customer insight tools built on aggregated data from 30,000+ businesses. ## Market Standing - **Valuation**: $1.5 billion (2021) – [GeekWire article](#) - **Key Metric**: Annual revenue grew nearly 40% in 2024; company is profitable – [GeekWire article](#) - **Notable Investors / Partners**: Advent International, TPG, Tiger Global, Steadview Partners, Norwest Venture Partners, Accel Partners (total funding $330M) – [GeekWire article](#) - **Growth Signals**: Expansion into fitness/gym sector; new executive hires (CFO Sean Blitchok, CCO Steve Hudek, SVP Marketing Doug Sechrist, President/COO Neal Singh); Deloitte Fast 500 revenue growth recognition in 2024 – [GeekWire article](#), [About page](#) ## Competitive Advantages - **Comprehensive data + AI integration**: Zenoti OS tightly couples end-to-end workflows with rich cross-customer data, allowing AI agents to be highly effective – a moat competitors lack. - **Industry-specific, cloud-native**: Built from the ground up for beauty/wellness, not a generic ERP; proven with 30,000+ businesses and 50+ countries. - **High adoption and reliability**: 98% staff adoption within first week of training; 99.9% uptime SLA. - **Profitable growth**: Unlike many SaaS peers, Zenoti is profitable while still growing rapidly, indicating strong unit economics. ## Strategic Focus - **AI automation as a growth lever**: Deploying conversational AI (receptionist, lead management) and predictive analytics to help customers increase revenue and efficiency. - **Adjacent market expansion**: Targeting fitness centers and gyms with a similar enterprise-grade solution. - **Potential IPO readiness**: CEO stated the company is “capable of going public” but is currently focused on growth and M&A opportunities – [GeekWire article](#) - **Continued platform investment**: Hiring heavily in product management (Payments, AI Workflows, APIs) and customer success – [Greenhouse job board](#) ## Why Work Here - **Culture**: Values include transparency, bold action, continuous learning, and “Hold Nothing Back.” Emphasis on diversity, equity, and inclusion with employee resource groups and community partnerships – [Careers page](#). - **Growth opportunities**: Structured learning, internal mobility, and scaling fast – “your career will too.” Recognition programs and global team collaboration. - **Work environment**: Cross-functional teams across time zones; offices in Hyderabad, Bellevue, and other global locations. Flexible and remote-friendly work style (implied by distributed teams). - **Impact**: Work on a platform that powers the world’s best beauty and wellness brands, with a direct impact on customers’ bottom lines. The Zenoti Foundation supports education, wellness, and sustainability. - **Recognition**: Gold and Silver cybersecurity innovation awards; G2 High Performer ratings – [About page](#) ## Sources 1. [Zenoti.com – AI Workforce and platform overview](https://www.zenoti.com/) 2. [Zenoti Careers page – Culture, DEI, values](https://www.zenoti.com/company/careers) 3. [Greenhouse job board – Open roles and locations](http://job-boards.greenhouse.io/zenoti) 4. [Zenoti About page – Story, awards, global footprint](https://zenoti.com/company/about-us) 5. [GeekWire – AI expansion, funding, revenue, fitness push](https://www.geekwire.com/2025/zenoti-bets-big-on-ai-as-profitable-software-maker-expands-beyond-beauty-sector-and-into-gyms/) ## Other roles at Zenoti - [Vice President, Product Marketing](https://feeny.ai/job/vice-president-product-marketing-zenoti-seattle-fwt3m0s2ha6e) — Seattle, WA - [Senior Network Reliability Engineer](https://feeny.ai/job/senior-network-reliability-engineer-zenoti-hyderabad-9ab708t9k99m) — Hyderabad, India - [Senior Manager - Product Management (Payments/Fintech)](https://feeny.ai/job/senior-manager-product-management-payments-fintech-zenoti-hyderabad-1je8trqhmn7w) — Hyderabad, India - [Senior Implementation Consultant](https://feeny.ai/job/senior-implementation-consultant-zenoti-hyderabad-694zhakp7ztg) — Hyderabad, India - [Senior Implementation Consultant](https://feeny.ai/job/senior-implementation-consultant-zenoti-hyderabad-ybz0dxk10kkc) — Hyderabad, India - [Lead Product Manager(SaaS + AI)](https://feeny.ai/job/lead-product-manager-saas-ai-zenoti-hyderabad-sjed7ngakh4c) — Hyderabad, India - [Lead Reliability Engineer - Network and Security](https://feeny.ai/job/lead-reliability-engineer-network-and-security-zenoti-hyderabad-xc49etngrg15) — Hyderabad, India - [Lead Site Reliability Engineer - Platform Engineering / SRE](https://feeny.ai/job/lead-site-reliability-engineer-platform-engineering-sre-zenoti-hyderabad-qvtnngjzcgrf) — Hyderabad, India - [Product Support Consultant - (2 to 5 yrs exp) - L1/L2 Client Support(Calls) - Night Shift](https://feeny.ai/job/product-support-consultant-2-to-5-yrs-exp-l1-l2-client-support-calls-night-kzmzmxydha4f) — Hyderabad, India - [Director of Payment Operations & Strategy](https://feeny.ai/job/director-of-payment-operations-strategy-zenoti-seattle-vc2mfp149rep) — Seattle, WA