---
title: 'Director, Insights & Analytics at Highwire'
canonical: 'https://feeny.ai/job/director-insights-analytics-highwire-california-6bp0ab79a9f3'
type: 'job'
last_seen: '2026-09-05'
---

# Director, Insights & Analytics at Highwire 

- **Company:** Highwire 
- **Location:** California, United States / Massachusetts, United States / New Jersey, United States / New York, NY
- **Posted:** 2026-07-08
- **Last confirmed live:** 2026-09-05
- **Apply:** https://job-boards.greenhouse.io/highwire/jobs/4308754009

## Job description

The Director, Insights & Analytics plays a critical role in advancing Highwire’s data-driven approach to strategic communications and digital marketing. This role is responsible for transforming research, measurement, and analytics into actionable insights that help clients make informed decisions and demonstrate business impact.

Working across our B2B technology, financial services, professional services, and healthcare client portfolio, this role partners closely with client-facing teams and agency leaders to develop measurement strategies, uncover meaningful insights, and strengthen campaign performance. The ideal candidate is equally comfortable analyzing data, conducting research, building measurement frameworks, and presenting strategic recommendations to communications and marketing leaders.

This role offers the opportunity to contribute to the growth of a best-in-class insights capability at Highwire, working at the intersection of data, research, and storytelling to drive meaningful impact for clients.

## Key Responsibilities

- Lead the development and execution of measurement and insights strategies across client programs, ensuring alignment with business objectives.
- Analyze and interpret data across earned media, social media, web analytics, and other platforms to identify trends, opportunities, and actionable recommendations.
- Conduct secondary research and synthesize findings into clear insights, strategic recommendations, and compelling client narratives.
- Partner with account strategic communications, creative, social, content, and digital teams to integrate insights into campaign strategy and execution.
- Build and maintain agency measurement frameworks, methodologies, and proprietary datasets.
- Develop reports, dashboards, and presentations that communicate performance metrics, KPIs, ROI, and campaign impact.
- Serve as a client-facing insights expert, translating complex methodologies and findings into accessible recommendations.
- Stay current on emerging analytics, measurement, research, and AI-driven methodologies to enhance agency capabilities.
- Support internal data literacy through training, knowledge sharing, and best practice development.
- Mentor junior team members as the insights function continues to grow.

Success Factors

- Bachelor’s degree or equivalent professional experience in analytics, insights, research, measurement, or a related field.
- 7+ years of experience in measurement, analytics, research, or insights roles, within a communications, PR, or marketing agency environment.
- Experience in B2B communications across technology, cybersecurity, healthcare, financial services, or professional services sectors preferred.
- Proven ability to translate complex data and research into actionable insights and strategic recommendations.
- Strong experience with secondary research, measurement frameworks, and analytics platforms.
- Excellent writing and presentation skills with the ability to communicate insights clearly to client and internal audiences.
- Experience developing dashboards, reports, and performance measurement frameworks.
- Strong proficiency in Excel and PowerPoint.
- Ability to translate business challenges into research questions and measurement strategies.
- Experience collaborating across client services, digital, creative, and data teams.
- Familiarity with data analytics technology stacks; exposure to AI/ML for deeper insights
- Experience mentoring junior team members is preferred

The salary range for this position is $110,000 to $150,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Remote

## About Highwire

Highwire is a strategic marketing communications agency at the intersection of innovation and industry. We partner with ambitious companies and established brands to navigate complexity, lead markets, and grow with purpose. With integrated expertise in strategic marketing and communications, corporate reputation, creative, and insights, we cut through the noise to deliver bold ideas and measurable impact across B2B technology, healthcare, cybersecurity, energy, professional and financial services, and more.

At Highwire, we believe that storytelling fuels transformation. We know that the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy.

We ensure that every Highwire Walker has the requisite support to soar in their careers. Our commitment to diversity, inclusion and belonging is foundational and embedded in our business and culture. We aspire to change our industry and build a better future for all.

Our people-first culture is driven by four core values:

- Team Empowerment
- Growth Mindset
- Inclusion Always
- Fierce Distinction

We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact.

Highwire. Above all.

Our people-first culture is reflected in the meaningful benefits, flexibility, and support we offer:

- Competitive salary with merit-based opportunities for growth
- Flexible hybrid work model tailored to your schedule and lifestyle
- Generous vacation policy, including extended summer and winter breaks
- Early log-off on Fridays through our Empower Hours program
- 401(k) plan with employer matching
- Comprehensive medical, dental, and vision coverage, plus FSA options
- Paid parental leave benefits
- Commuter benefits
- Annual Growth Mindset stipend for books, events, or learning experiences
- Monthly technology reimbursement
- Wellness benefit program for mental and physical health
- 501c3 donation matching program
- Mentorship and ongoing professional development opportunities
- Monthly recognition and team celebrations
- Employee referral and new business referral bonuses
- Quarterly Highwire events and team gatherings
- Dog-friendly office environment
- A supportive, inclusive, and collaborative workplace where you can grow and do your best work

Location & Work Environment

Highwire offers both remote and hybrid work options, depending on where you live.

Hybrid: Candidates located within commuting distance of our New York, NY or San Francisco, CA offices follow a hybrid schedule, with three in-office days per week.

Remote: We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Washington, D.C..

Please note: We are only able to consider candidates who reside in one of the locations listed above at the time of hire.

Join the Highwire team

If you’re inspired by the opportunity to shape meaningful stories and grow alongside a team that values innovation, accountability, and inclusion, apply below to start the conversation.

Please note: This posting may be used to build our talent pipeline, connect with top professionals in the industry, or extend reach across multiple locations. We welcome all interested candidates to apply and explore opportunities at Highwire!

## About Highwire 

## Company Overview
- **One-liner**: Highwire is a strategic marketing communications agency that helps innovation-driven technology and healthcare companies tell their stories, navigate complexity, and lead markets.
- **Entity Type**: Private (Private Equity-backed; acquired Candor, The Bliss Group, and others)
- **Headquarters**: San Francisco, California, USA (with a second office in New York, NY)
- **Founded**: Year not publicly disclosed on core sources; born in the era of the iPhone and early social media.
- **Founders**: Not publicly listed on primary sources.

## Core Business
- **Primary Industry**: Marketing Services / Strategic Communications / Public Relations
- **Target Customers**: B2B technology, healthcare, cybersecurity, energy, financial services, and professional services companies. Specifically, innovators preparing for IPO, entering new markets, or reshaping their category.
- **Mission**: To help ambitious brands navigate complexity, lead markets, and grow with purpose. The tagline is "Above All," expressing a commitment to elevating a client's story above the competition.

## Products & Services
Highwire offers integrated capabilities across three core pillars:
- **[Strategic Communications](https://www.teamhighwire.com/capabilities-communications)**: Focus on positioning, reputation management, executive visibility, and influence. Includes media relations, thought leadership, and crisis communications.
- **[Marketing](https://www.teamhighwire.com/capabilities-marketing)**: Creating campaigns and experiences to generate demand, including brand strategy, content marketing, and digital campaigns.
- **[Creative](https://www.teamhighwire.com/capabilities-creative)**: Brand identity, visual storytelling, and creative direction to elevate brands above the noise.
- **[Insights & Analytics](https://www.teamhighwire.com/capabilities-insights-analytics)**: Data intelligence and behavioral insights to understand cultural shifts, industry nuances, and audience drivers.
- **Social Media & Influencer Marketing**: Integrated within their broader offering.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Annual Revenue of **$30.0M** and a headcount of **219 employees** (as per LinkedIn data).
- **Notable Investors/Partners**: Led by private equity firm **Shamrock Capital Advisors** (via a Private Equity round in September 2022).
- **Growth Signals**:
    - **Aggressive M&A Strategy**: Acquired The Bliss Group, Candor, and Inner Circle Labs, expanding capabilities and headcount.
    - **AcroAI Launch**: Announced a new AI capability, signaling forward-thinking innovation.
    - **Highwire Health Launch**: A dedicated health practice indicating market specialization and growth.
    - **Workforce Growth**: 48% yearly headcount growth (+84 people).
    - **Award Recognition**: Named a "Best Agency to Work For" by PRovoke Media and Inc. Magazine; listed as a top PR firm by O'Dwyer's.

## Competitive Advantages
- **Full-Service Capability**: Combines PR, creative, marketing, and analytics into one integrated offering, providing a more holistic approach than traditional PR-only agencies.
- **Deep Industry Expertise**: Deeply specialized in high-growth, complex sectors like B2B tech, cybersecurity, and healthcare, allowing them to act as a true strategic partner rather than a generalist.
- **Private Equity Backing**: Backing from Shamrock Capital provides capital for M&A and strategic growth, allowing them to scale and compete more effectively than pure independent agencies.
- **Culture of Impact**: Consistently recognized for being a great place to work, which helps attract and retain top talent in a competitive agency landscape.

## Strategic Focus
- **Scaling Through M&A & Innovation**: Using acquisitions to add new capabilities (e.g., The Bliss Group for financial services, Candor for creative) and launching proprietary tools like AcroAI.
- **Deepening Sector Expertise**: Building dedicated practices like Highwire Health to go deeper into specific client verticals.
- **Talent Attraction & Retention**: Overfly investing in culture, career development, and flexible work policies (SWOOP plan) to maintain a high-performance team.
- **Becoming the Premier Midsized Agency**: Positioning itself as "the most formidable mid-sized agency in the US," aiming to be a top-tier alternative to larger, more bureaucratic firms.

## Why Work Here
- **Culture & Values**: Strong emphasis on "Inclusion Always," "Growth Mindset," "Team Empowerment," and "Fierce Distinction." Has a dedicated Diversity, Inclusion, and Belonging (DIBs) program with ERGs and requires team members to set personal inclusion goals.
- **Remote/Hybrid Policy**: **SWOOP (Stay Wired Office Opportunity Plan)** offers flexibility: 3 in-office days/week for local employees, offices in SF and NYC, 4 "Work From Anywhere" weeks per year, and remote-first for all-agency meetings.
- **Notable Perks**:
    - Premium health coverage and generous 401k matching.
    - Substantial PTO with seasonal agency breaks.
    - "High-Focus Time" for deep work.
    - Growth Mindset Perks (books, experiences, learning funds).
    - Monthly "experience days" for team connection.
- **Career Development**: Clear leveling frameworks, transparent success factors, mentorship circles, internal mobility, and a high internal promotion rate (40% of roles filled through internal promotion).

## Sources
1. [teamhighwire.com](https://www.teamhighwire.com/)
2. [teamhighwire.com - Culture & Careers](https://www.teamhighwire.com/about/culture-careers)
3. [teamhighwire.com - Agency](https://www.teamhighwire.com/agency)
4. [LinkedIn - Highwire](https://www.linkedin.com/company/teamhighwire)
5. [Built In - Highwire](https://builtin.com/company/highwire-teamhighwirecom)

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