---
title: 'Director, Internal Operations, Consumer at Orchestra'
canonical: 'https://feeny.ai/job/director-internal-operations-consumer-orchestra-new-york-3qm7tkerg76a'
type: 'job'
last_seen: '2026-09-04'
---

# Director, Internal Operations, Consumer at Orchestra

- **Company:** Orchestra
- **Location:** New York, NY
- **Posted:** 2026-08-13
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/orchestra/jobs/8706529002

## Job description

## ABOUT DERRIS

Derris is part of Orchestra, a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms[BerlinRosen](https://www.berlinrosen.com/),[Civitas Public Affairs Group](https://www.civitaspublicaffairs.com/),[Derris](http://derris.com/),[Glen Echo Group](https://www.glenechogroup.com/),[Inkhouse](http://inkhouse.com/),[M18](http://m18pr.com/),[Message Lab](https://messagelab.com/),[Onward](https://thisisonward.com/) and[Small Girls PR](https://www.smallgirlspr.com/). It also launched[Brightmode](http://www.brightmode.com/), a talent acquisition firm for communications professionals, and[Versus Media Group](https://www.versusmediagroup.com/), a strategy-first political media team. Learn more at [www.orchestraco.com](https://www.orchestraco.com).

People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow.

## ABOUT THIS ROLE

Derris is seeking an Director, Internal Operations, Consumer to partner closely with the CEO and senior leadership team to strengthen the operational infrastructure that enables the business to run efficiently. This role is focused on creating systems, driving accountability, coordinating cross-functional initiatives, and reducing administrative burden for senior leaders so they can spend more time focused on clients and business growth.

The ideal candidate understands how agencies operate and enjoys improving the systems that help great teams do their best work. They are equally comfortable thinking strategically and rolling up their sleeves to solve day-to-day operational challenges, bringing structure, accountability, and thoughtful problem-solving to a fast-moving environment. They are highly organized, proactive, and naturally connect people, processes, and priorities to keep the business moving forward.

Role Location: This role is based in our New York, NY office on a hybrid basis. Derris staff are in-office 3 days per week, Tuesday through Thursday.

## ACCOUNTABILITIES AND QUALIFICATIONS

As a Director, Internal Operations, Consumer on the Derris team you will …

- Serve as a strategic partner to the CEO and senior leaders, translating business priorities into actionable plans and ensuring successful execution across the organization
- Lead cross-functional planning and agency-wide initiatives, ensuring priorities stay organized, decisions turn into action, and work keeps moving forward
- Design and improve systems, processes, and tools that strengthen staffing visibility, account health, and overall business performance
- Partner with leadership on staffing and resource planning, balancing business needs with team strengths, employee development, and opportunities for people to do their best work
- Partner with cross-functional Orchestra teams to introduce new tools, systems, and initiatives in ways that are practical, efficient, and easy for account teams to adopt.
- Create clear workflows and follow-up processes that improve accountability, reduce administrative burden, and help teams stay focused on client work.
- Quarterback the agency's business development efforts by coordinating new business operations, resource planning and proposal readiness

Essential skills:

- 5-7+ years of experience in communications, account management, project management, operations, or another highly cross-functional role. Agency experience is strongly preferred
- Exceptional project management and organizational skills, with the ability to manage multiple priorities and drive complex initiatives from concept through execution
- Experience designing and improving operational processes, systems and workflows that increase efficiency, accountability and business performance
- Strong business acumen with the ability to interpret staffing, utilization, and operational data to support resource planning and decision-making
- Excellent communication and stakeholder management skills, with the ability to influence, collaborate, and build alignment across cross-functional teams
- A proactive, solutions-oriented mindset with the adaptability to thrive in a fast-paced, evolving agency environment

Compensation: The salary range for this role is $130,000 - $140,000, commensurate with experience.

Orchestra is the first communications company built for today’s media landscape. Since 2022, it’s acquired nine firms, including: [BerlinRosen](https://www.berlinrosen.com/), [Civitas Public Affairs Group](https://www.civitaspublicaffairs.com/), [Derris](http://derris.com/), [Glen Echo Group](https://www.glenechogroup.com/), [Inkhouse](http://inkhouse.com/), [M18](http://m18pr.com/), [Message Lab](https://messagelab.com/), [Onward](https://thisisonward.com/) and [Small Girls PR](https://www.smallgirlspr.com/). It also launched [Brightmode](http://www.brightmode.com/), a talent acquisition firm for communication professionals. Learn more at: [www.orchestraco.com](http://www.orchestraco.com/).

To ensure that applicants are matched with the job that best suits their qualifications and interests, information that you submit may be shared with our network agencies. By providing your information, you are consenting to allow us and our subsidiaries to keep your information on file and to contact you regarding job opportunities, recruitment events and other related updates.

## About Orchestra

## Company Overview
- **One-liner**: Orchestra is a strategic communications and marketing company that combines C-suite advisory, integrated strategy, and multichannel execution to help brands navigate today’s fragmented, fast-moving media landscape.
- **Entity Type**: Private (Privately Held – no disclosed funding rounds; formed through mergers and acquisitions)
- **Headquarters**: New York, New York, United States
- **Founded**: 2024 (as Orchestra; constituent agencies such as BerlinRosen, Derris, Inkhouse have deeper histories)
- **Key Leaders**: Jonathan Rosen (CEO), Jesse Derris (President), Ben Worthen (Chief Product Officer)

## Core Business
- **Primary industry**: Public Relations and Communications Services (integrated marketing, earned media, public affairs, influencer, SEO, paid media, creative)
- **Target customers**: B2B, enterprise, and high-profile organizations (C-suites, brands, nonprofits, policy stakeholders) that need coordinated, advisory-led communications
- **Mission/purpose**: “We shape what’s next” – turning uncertainty into action by uniting advisory, strategy, and execution to earn and sustain the right kind of attention.

## Products & Services
- **Strategic Advisory & C-Suite Counsel**: Working alongside senior leaders to diagnose problems, clarify what matters (customers, employees, policymakers, investors), and design integrated strategies.
- **Integrated Communications Execution**: Coordinated delivery across earned media, content marketing, SEO, influencer, paid media, creative, and public affairs under a single “One Orchestra” model.
- **Prompt Fuel 360 (Answer Engine Optimization)**: A repeatable product that optimizes brand visibility on generative AI platforms (e.g., ChatGPT) by combining earned media, technical SEO, owned content, influencer engagement, and analytics.
- **Intelligence Infrastructure & AI Automation**: Systems that capture data from hundreds of client engagements, standardize delivery playbooks, and embed AI into workflows to make the entire offering smarter over time.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Headcount ~700+ (website claim includes all collective team members; LinkedIn reports 156 employees under the parent entity, with a -68.6% YoY headcount change – likely reflecting restructuring after acquisitions)
- **Notable Investors/Partners**: No outside funding disclosed; orchestrated through acquisitions of Civitas Public Affairs Group (Sep 2024) and Small Girls PR (Oct 2024). Constituent agencies include BerlinRosen, Derris, Inkhouse, Glen Echo Group, Brightmode Talent, Antenna Group.
- **Growth Signals**:
  - 35 active job postings (up 3,400% YoY, but down 30% quarterly)
  - Launch of product organization and Chief Product Officer role (Ben Worthen)
  - Prompt Fuel 360 already in use across consumer and B2B engagements
  - Active in 6 countries (USA, Serbia, Spain, UK, Canada, Colombia)
  - LinkedIn followers: 10,112 (130.8% yearly growth)

## Competitive Advantages
- **Integrated “One Orchestra” model**: Breaks down silos between earned, owned, paid, and creative – a structure that competing agencies typically cannot offer within a single P&L.
- **Product-driven approach**: Codifying repeatable playbooks and measurement frameworks (e.g., Prompt Fuel 360) that compound knowledge with every engagement, making delivery consistent and scalable.
- **AI-first infrastructure**: Process standardized before automation; each automated workflow feeds data back into intelligence systems, creating a learning loop that gets stronger over time.
- **Depth of talent**: 700+ advisors, strategists, and storytellers from a diverse set of acquired agencies, covering public affairs, consumer PR, creative, and digital.

## Strategic Focus
- **Building the Product organization**: Scaling standardized, repeatable offerings that integrate all disciplines (earned, owned, paid, creative, AI).
- **Embedding AI into client delivery**: Moving from foundation-building (AI tools & training) to embedding AI directly into how work is done – with a focus on automation, intelligence, and compound learning.
- **Expanding Prompt Fuel 360**: Taking the Answer Engine Optimization product to more clients and refining its measurement framework.
- **M&A integration**: Continuing to unify acquired agencies under one operational and cultural umbrella (“One Orchestra”).

## Why Work Here
- **Culture**: Positions itself as a place for “changemakers” – people energized by complexity and collaboration across disciplines. Emphasizes curiosity, transparency, and a forward-looking mindset.
- **Work model**: Headquarters in New York with offices across North America and Europe. Likely hybrid in-office presence given client-facing nature. Not remote-only but flexible locations.
- **Engineering/product culture**: Rapidly building a product organization that values standardization, data, and AI. Offers role of “Account Director, Product” and other innovation-focused positions.
- **Perks & environment**: Not detailed explicitly; however, the blog post highlights an “AI-forward” culture where learning and experimentation are encouraged. Large agency network provides exposure to high-profile clients and complex challenges.
- **Growth trajectory**: Despite headcount fluctuations, the company is investing in product, AI, and integrated delivery – a signal of ambition to lead the next generation of communications.

## Sources
1. [orchestraco.com](https://www.orchestraco.com/)
2. [orchestraco.com/careers](https://www.orchestraco.com/careers)
3. [linkedin.com/company/orchestraco](https://www.linkedin.com/company/orchestraco)
4. [orchestraco.com/leadership](https://www.orchestraco.com/leadership)
5. [orchestraco.com/insights/what-it-means-to-be-a-product-driven-communications-firm](https://www.orchestraco.com/insights/what-it-means-to-be-a-product-driven-communications-firm)

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