--- title: 'Director, Investment Operations – Credit – Client Role at Arootah' canonical: 'https://feeny.ai/job/director-investment-operations-credit-client-role-arootah-new-york-a69656h3b0bp' type: 'job' last_seen: '2026-09-09' --- # Director, Investment Operations – Credit – Client Role at Arootah - **Company:** Arootah - **Location:** New York, NY - **Compensation:** $150k–$200k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-19 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.lever.co/arootah/9188fde1-e78c-4c8b-8504-0c6f2d8c1294 ## Job description ## About the Role Our client, a leading alternative investment manager, is seeking a Director, Investment Operations to join its operations team supporting a diverse credit investment platform. This role is designed for a senior investment operations professional who will oversee the operational lifecycle across a broad range of investment products while serving as a key point of coordination between investment teams and outsourced service providers. Working closely with portfolio management, finance, legal, compliance, investor relations, technology, and fund accounting, this individual will help strengthen the firm's operational infrastructure, support strategic growth initiatives, and ensure a strong operational control environment across the investment platform. ## Responsibilities - Oversee the operational lifecycle of credit investments from trade execution through funding, servicing, repayments, restructurings, and portfolio exit activity. - Serve as the primary operations oversight contact for assigned investment products, funds, and investment teams. - Oversee the performance of outsourced middle- and back-office service providers, ensuring operational accuracy, timely execution, and adherence to established procedures. - Partner with internal stakeholders and third-party providers to support new fund launches, separately managed accounts, financing structures, and strategic business initiatives. - Review operational activity including trade processing, cash movements, reconciliations, position reporting, and investment data to ensure completeness and accuracy. - Support the development and enhancement of operational controls, governance frameworks, and standard operating procedures. - Partner with portfolio management, finance, legal, compliance, technology, investor relations, and fund accounting teams to deliver scalable operational support. - Identify opportunities to improve operational processes, data quality, automation, and reporting capabilities across the investment platform. - Support operational due diligence meetings with investors, counterparties, auditors, and other external stakeholders. - Contribute to strategic projects focused on operational efficiency, technology enhancements, and platform scalability. ## Qualifications & Preferred Experience - 6+ years of experience in investment operations, middle office, fund operations, loan operations, or alternative asset management. - Strong understanding of private credit, structured credit, specialty finance, commercial real estate debt, or alternative investment operational workflows. - Experience overseeing outsourced service providers, fund administrators, or middle-office operating models. - Familiarity with complex credit products, financing structures, and investment transaction lifecycles. - Experience supporting fund launches, separately managed accounts, or new investment platform initiatives is preferred. - Strong understanding of operational controls, reconciliation processes, cash management, and governance best practices. - Excellent analytical, organizational, and problem-solving skills with exceptional attention to detail. - Ability to work independently while collaborating effectively across investment, finance, legal, compliance, and technology teams. - Bachelor's degree required; advanced degree or relevant professional certifications are a plus. Additional Information We may use artificial intelligence (AI) tools to support portions of the hiring process, including resume review and candidate evaluation. These tools assist our recruiting team but do not replace human decision-making. Final hiring decisions are made by human reviewers ## About Arootah ## Company Overview - **One-liner**: Arootah is a peak-performance advisory firm at the intersection of finance, technology, and wellness, providing executive coaching, business consulting, and talent solutions to alternative investment firms and financial executives. - **Entity Type**: Private (bootstrapped/self-funded; no public funding rounds disclosed) - **Headquarters**: New York, NY, USA (remote-first operations) - **Founded**: Year not publicly disclosed - **Founders**: Rich Bello (Founder & CEO) — previously COO of Blue Ridge Capital, a $10B hedge fund he helped scale; earlier roles at Morgan Stanley and EY ## Core Business - **Primary industries**: Alternative investments (hedge funds, private equity, family offices), executive coaching, talent acquisition/development, business consulting, wellness optimization - **Target customers**: B2B — hedge funds, private equity firms, family offices, and their service providers; also individual C-suite executives and high-growth companies - **Mission/purpose**: "Empower companies, executives, and individuals to maximize their full potential" by applying hedge-fund-proven strategies to raise standards, overcome challenges, and achieve results ([arootah.com](https://arootah.com/careers/)) ## Products & Services - **Talent Solutions (Talent Acquisition)**: Institutional-grade, senior-level recruiting across investment and non-investment roles for alternative investment firms. Supports contingent, retained, and outsourced recruiting models and covers 18 core disciplines including operations, finance, compliance, investor relations, technology, and business development ([arootah.com](https://arootah.com/)) - **Talent Development**: Executive and team coaching, leadership training, and performance effectiveness programs aimed at measurable improvements in decision-making, collaboration, and execution ([arootah.com](https://arootah.com/)) - **Fractional Expertise / Consulting**: Senior experts placed within firms across 18 functional disciplines on a scoped-engagement basis — senior judgment without the cost of permanent hires ([arootah.com](https://arootah.com/)) - **Professional Coaching**: One-on-one and team coaching for financial executives and their teams to achieve peak performance ([arootah.com](https://arootah.com/about/)) - **Business Consulting**: Pragmatic strategies to stimulate growth, inspire peak performance, and strengthen accountability ([arootah.com](https://arootah.com/about/)) - **Wellness Optimization**: A virtual suite of wellness resources plus a physical Arootah Wellness Headquarters in NYC featuring an organic restaurant, spa, apothecary, elixir bar, bookshop, and boutique ([arootah.com](https://arootah.com/careers/)) - **App & Software Development**: Internal development of digital tools to support the wellness and coaching offerings ([arootah.com](https://arootah.com/careers/)) ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding — not publicly available; notable scale signal: network of **700+ advisors and consultants** across functional areas ([arootah.com](https://arootah.com/about/meet-the-team/)) - **Notable Investors/Partners**: No external investors disclosed. Leadership pedigree is the primary credibility signal — Founder Rich Bello scaled Blue Ridge Capital to $10B AUM; President & COO E. Kurt Kim built and operated a multi-strategy credit hedge fund complex and exited a fintech platform; Head of Talent Solutions Chris Lillis previously held leadership roles at Jackson Lucas, PJT Partners, Two Sigma, and UBS ([arootah.com](https://arootah.com/about/meet-the-team/)) - **Growth Signals**: Active hiring across multiple roles (COO — Alternative Investments, Director of Investment Operations, Quantitative Researcher, Tax Compliance Manager, Investment Analyst) posted on Lever ([jobs.lever.co](https://jobs.lever.co/arootah/)); expansion of Talent Solutions practice into a full Talent Spectrum model (acquisition + development + fractional leadership); investment in a physical wellness headquarters in NYC; AI-assisted recruiting pipeline signals scaling operations ([jobs.lever.co](https://jobs.lever.co/arootah/)) ## Competitive Advantages - **Hedge-fund-native playbook**: Strategies are distilled from the hedge fund industry and extrapolated to any client — a differentiated approach vs. generic consulting firms ([arootah.com](https://arootah.com/careers/)) - **Fractional senior talent model**: Clients get seasoned expertise across 18 disciplines at engagement-level scope, without permanent-hire cost — a flexible alternative to full-time hires ([arootah.com](https://arootah.com/)) - **Talent spectrum under one roof**: Recruiting, development, and fractional placement are integrated, aligning human capital with strategy end-to-end ([arootah.com](https://arootah.com/)) - **Founder credibility**: Rich Bello's track record building a top-tier $10B hedge fund gives instant trust in alternative investment circles ([arootah.com](https://arootah.com/about/meet-the-team/)) - **Differentiated wellness angle**: A physical wellness headquarters and virtual wellness resources create a unique finance-tech-wellness intersection unlikely to be replicated by pure-play consulting firms ([arootah.com](https://arootah.com/careers/)) ## Strategic Focus - **Scaling the Talent Solutions practice**: Building out institutional-grade hiring, talent development, and fractional leadership offerings as the flagship growth engine ([arootah.com](https://arootah.com/)) - **Expanding the advisory footprint**: Leveraging the 700+ advisor network to serve more hedge funds, private equity firms, family offices, and service providers ([arootah.com](https://arootah.com/about/meet-the-team/)) - **Vertical integration of services**: Deepening the connection between talent acquisition, executive coaching, business consulting, and wellness optimization to create a full-spectrum client offering ([arootah.com](https://arootah.com/careers/)) - **Building out the wellness product suite**: Developing the virtual wellness platform and growing the NYC physical wellness hub ([arootah.com](https://arootah.com/careers/)) ## Why Work Here - **Remote-first culture**: Headquartered in NYC but operates remotely with flexible WFH positions "without sacrificing constructive collaboration" ([arootah.com](https://arootah.com/careers/)) - **Professional development**: Strong emphasis on goal setting, accountability, and results-driven formulas for both clients and employees; the firm actively supports and encourages professional growth ([arootah.com](https://arootah.com/careers/)) - **In-house wellness perks**: Free fitness programming, educational content, tracking apps, and group fitness classes for team members ([arootah.com](https://arootah.com/careers/)) - **Mission-driven environment**: The company seeks people who are "energetic, respectful, reliable, authentic, driven by progress, disciplined, and passionate" — a culture built around peak performance and accountability ([arootah.com](https://arootah.com/careers/)) - **High-caliber network**: Opportunity to work alongside a team with deep alternative investment pedigree (Two Sigma, PJT Partners, UBS, Blue Ridge Capital, Morgan Stanley, EY) and alongside 700+ advisors ([arootah.com](https://arootah.com/about/meet-the-team/)) - **AI-enhanced hiring process**: Uses AI tools to support recruiting (resume review, verification signals), but final decisions are made by humans — a signal of an innovation-forward people team ([jobs.lever.co](https://jobs.lever.co/arootah/)) ## Sources 1. [arootah.com — Careers](https://arootah.com/careers/) 2. [arootah.com — Talent Solutions](https://arootah.com/) 3. [jobs.lever.co — Arootah](https://jobs.lever.co/arootah/) 4. [arootah.com — About](https://arootah.com/about/) 5. 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