---
title: 'Director, Logistics Security & Loss Prevention at Coupang'
canonical: 'https://feeny.ai/job/director-logistics-security-loss-prevention-coupang-seoul-esepsvv828dr'
type: 'job'
last_seen: '2026-09-11'
---

# Director, Logistics Security & Loss Prevention at Coupang

- **Company:** Coupang
- **Location:** Seoul, South Korea
- **Posted:** 2026-06-05
- **Last confirmed live:** 2026-09-11
- **Apply:** https://www.coupang.jobs/en/jobs/?gh_jid=7927869

## Job description

What The Role Is:

The Director Logistics Security & Loss Prevention will build and implement solutions for a variety of unique security challenges from physical security of sites, to theft and fraud, and to formulating response to critical incidents affecting Coupang Last Mile. You will obsess over maximizing the employee and customer experience, and drive a global strategy that sets the bar for Coupang and the security team.

What You’ll Do:

- Lead the Logistics Security & Loss Prevention team in developing and implementing business strategy and security processes throughout the organization to reduce risks, respond to incidents, and limit exposure and liability concerning financial, physical, personal, and reputational risk.
- Provide guidance and mentorship to our operations team on safe guarding assets, operations, technology, and practices to anticipate, address, prevent, and mitigate security and loss issues across the supply chain.
- Lead deployment of groundbreaking technology solutions and innovative Loss Prevention management techniques to safeguard Coupang’s assets, employees and customers.
- Provide leadership and support to operations teams in emergency situations like natural disasters and active threats that disrupt business operations.
- Assess and analyze safety, theft, and loss risk to Coupang and realign Loss Prevention strategy, as appropriate.

Who You Are:

- 15+ years of progressive executive experience in security, loss prevention, asset protection, or supply chain risk management, with a proven track record in complex logistics environments.
- Framework Development in Ambiguity: Demonstrated success building, implementing, and scaling security frameworks, policies, and standard operating procedures (SOPs) from the ground up where minimal prior standardization existed.
- People Leadership & Team Building: Deep experience building, mentoring, and developing high-performing, multi-tiered security teams, fostering a culture of accountability, growth, and operational excellence.
- Stakeholder Management: Exceptional executive presence and interpersonal skills, with a track record of successfully influencing, navigating, and aligning with difficult or highly matrixed cross-functional business stakeholders.
- Crisis & Incident Command: Hands-on experience leading response strategy and execution during critical incidents, operational disruptions, active threats, and natural disasters.

## Preferred Qualifications

- E-Commerce & Last Mile Experience: Prior experience in fast-paced e-commerce, high-volume fulfillment, or Last Mile delivery operations.
- Tech-Driven Security Innovation: Experience evaluating and deploying advanced security technology, predictive analytics, and automated loss prevention management systems to scale operations.
- Professional Certifications: Relevant certifications such as Certified Protection Professional (CPP), Certified Fraud Examiner (CFE), or Certified Loss Prevention Director (LPC).

## About Coupang

## Company Overview
- **One-liner**: Coupang is a global technology and Fortune 150 company that reimagines commerce by integrating e-commerce, logistics, last-mile delivery, restaurant delivery, video streaming, and fintech services to wow customers.
- **Entity Type**: Public (NYSE: CPNG)
- **Headquarters**: Seattle, Washington, USA (global HQ); operates major hubs in Seoul, South Korea, and other locations.
- **Founded**: 2010
- **Founders**: Bom Kim (Bong-Seok Kim)

## Core Business
- **Primary industry/industries**: E-commerce, Logistics & Fulfillment, Retail, Food Delivery, Fintech, Content Streaming, AI-driven Commerce.
- **Target customers**: B2C (primarily consumers in South Korea, with growing global operations including Taiwan, Singapore, and the U.S.).
- **Mission or purpose statement**: "We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, 'How did I ever live without Coupang?'"

## Products & Services
- **[Coupang (Rocket Delivery)](#)**: Core e-commerce platform offering millions of products with over 99% of orders delivered same or next day via a proprietary logistics network. Includes Rocket Fresh (groceries) and Rocket Now (ultra-fast delivery).
- **[Coupang Eats](#)**: Restaurant food delivery service.
- **[Coupang Play](#)**: Video streaming service (original content, sports, and licensed shows).
- **[Farfetch](#)**: Global luxury fashion platform acquired by Coupang.
- **[Coupang Fintech](#)**: Payment and financial services (e.g., Coupang Pay, credit card partnerships).
- **[Coupang Logistics & Fulfillment Services](#)**: End-to-end logistics for third-party sellers and brands.
- **[Rocket Growth](#)**: SaaS-like tools and services for sellers/suppliers to manage inventory, analytics, and advertising.

## Market Standing
- **Valuation/Market Cap**: ~$25.8 billion (as of mid-2026) [LinkedIn].
- **Key Metric**: Annual Revenue of **$34.5 billion** (most recent fiscal year) [LinkedIn].
- **Notable Investors/Partners**: Publicly traded on NYSE (institutional investors include SoftBank, BlackRock, Fidelity, and others). Key partners include major global brands and local Korean suppliers.
- **Growth Signals**: 
    - Ranked **#132 on the 2026 Fortune 500**, jumping significantly [investor relations].
    - Rapid AI-driven global commerce expansion (e.g., Taiwan, Singapore, and U.S. tech hubs).
    - 5,940 employees (linkedIn data, with monthly headcount growth of +1.1% and quarterly job posting growth of +154.2%).

## Competitive Advantages
- **Fully Integrated Infrastructure**: Coupang owns and operates over 100 fulfillment and logistics centers (covering tens of millions of square feet) combined with proprietary software, AI, and machine learning to predict demand and route deliveries — a moat that competitors in Korea and emerging markets find hard to replicate.
- **Speed & Reliability**: Over 99% of orders delivered same or next day (including dawn delivery) 365 days a year, setting a bar that most global e-commerce players cannot match.
- **Customer Obsession Culture**: "Wow the Customer" is a core leadership principle, driving constant innovation to break traditional tradeoffs (speed, selection, price).
- **Startup Culture with Fortune 150 Resources**: Offers the agility and risk-taking of an early-stage company combined with the stability, compensation, and scale of a large public corporation.

## Strategic Focus
- **AI & Technology Leadership**: Heavy investment in AI/machine learning for demand forecasting, dynamic routing, and customer personalization. Actively hiring senior ML and data engineers [careers page].
- **Global Expansion**: Leveraging its Korean infrastructure playbook to enter new markets (Taiwan, Singapore) and grow its global footprint.
- **Diversification into Fintech & Content**: Building out Coupang Pay, Coupang Play, and fintech products to create an ecosystem (similar to Amazon Prime's strategy).
- **Farfetch Integration**: Turning the luxury fashion platform into a global growth driver.

## Why Work Here
- **Culture**: "Best of both worlds" — startup energy (fast decision-making, ownership, risk-taking) with the resources of a Fortune 150 company. Flat hierarchy, open culture, and a strong "bias for action" ethos [coupang.jobs].
- **Remote/Hybrid/Office Policy**: Flexible working hours and work-from-home options are available. Many roles are based in offices (Seattle, Mountain View, Seoul, etc.) with state-of-the-art amenities including cafeterias serving three meals a day, lounge spaces, and coffee/snack bars.
- **Benefits**:
    - Medical insurance for employee and direct family.
    - Paid family leave (for celebration or bereavement).
    - Learning programs (foreign languages, soft skills).
    - Global project opportunities (collaborate with teams across continents).
    - Team and company events (games, food, bonding).
- **Engineering Culture**: High-impact projects — building the commerce infrastructure of the future (large-scale AI, logistics optimization, mobile-first, search & discovery). Emphasizes "Hire and Develop the Best" and "Learn & Iterate" principles.
- **Career Growth**: Opportunities for internal rotations, upskilling, and taking on entrepreneurial initiatives within a massive scale.

## Sources
1. [Coupang Careers](https://www.coupang.jobs/en/)
2. [Why Work at Coupang](https://www.coupang.jobs/en/why-coupang/)
3. [Coupang About Us](https://www.aboutcoupang.com/aboutus/)
4. [Coupang Investor Relations](https://ir.aboutcoupang.com/overview/)
5. [LinkedIn - Coupang](https://www.linkedin.com/company/coupang)

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