---
title: 'Director, Merchandising at Knix'
canonical: 'https://feeny.ai/job/director-merchandising-knix-toronto-ek2jfpeyg3ws'
type: 'job'
last_seen: '2026-10-18'
---

# Director, Merchandising at Knix

- **Company:** Knix
- **Location:** Toronto, Canada
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-10-18
- **Apply:** https://jobs.lever.co/knix/3f0327a8-8935-4e3d-975b-6863a7dd2932

## Job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free.  Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space.  We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon.  We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix, Kt by Knix, and Mntd.  Come join us if you are looking for a purpose-driven and authentic career!

Knix is looking for a Director, Merchandising to lead the merchandising strategy and business across our three brands: Knix, Kt by Knix and MNTD. Reporting to the VP, Merchandising, Planning & Allocations, this role will lead merchandising across Wholesale, Retail, E-commerce and Amazon, with responsibility for driving sales, margin, inventory and overall business performance. We are looking for a strong merchant and business leader who can balance the day-to-day needs of the business with a clear view of where we need to go next. This person will identify opportunities across categories, channels and brands, build assortments that meet customer needs, and make decisions based on both data and strong merchant instinct. The Director will work closely with Product, Brand, Marketing, Planning & Allocations, Retail, Wholesale and E-commerce to ensure we have the right product, in the right channel, at the right time.

## About You

- You are an experienced merchandising leader with 7+ years of experience, ideally in DTC, apparel or intimate apparel.
- You have experience leading a business across multiple channels and understand the differences between Wholesale, Retail, E-commerce and Amazon.
- You think like a business owner and understand the connection between sales, margin, inventory and profitability.
- You are equally comfortable looking at the big picture and getting into the details of a category, style, channel or business issue.
- You use data to make decisions, but don't rely on data alone. You bring strong customer and merchant intuition to the business.
- You are able to spot trends, identify whitespace and turn opportunities into action.
- You are comfortable working in a fast-moving environment where priorities can change.
- You are a strong people leader who knows how to build, develop and retain a high-performing team.
- You build strong relationships across functions and are comfortable influencing decisions outside of your immediate team.
- You have a strong understanding of the customer and a genuine interest in the Knix brands.

The Opportunity Business & Merchandising

- Lead the merchandising strategy and business across Knix, Kt by Knix and MNTD, with accountability for sales, margin, inventory and profitability.
- Develop annual and seasonal strategies, including category priorities, assortment plans, pricing and product flow.
- Use sales, customer and market data to identify risks, opportunities and whitespace, and turn those insights into clear business actions.
- Partner with Planning & Allocations to manage inventory investment, receipts and in-season opportunities.
- Identify new categories, products, channels and other opportunities to drive future growth.
- Build differentiated assortments that reflect the customer, positioning and commercial needs of each brand.

Channel & Product

- Lead merchandising across Wholesale, Retail, E-commerce and Amazon, adapting assortments and strategies to the needs of each channel.
- Partner with Product and Brand to shape the product roadmap and ensure the assortment supports both customer needs and business goals.
- Work with Wholesale and Retail on channel and seasonal strategies, and with E-commerce and Amazon on digital assortment, launches and productivity.
- Support strategic collaborations and product initiatives that strengthen brand differentiation and drive growth.

## Team & Cross-Functional Leadership

- Lead, develop and retain a high-performing Merchandising team, setting clear priorities and expectations.
- Work closely with Product, Brand, Marketing, Planning & Allocations, Finance, Retail, Wholesale and E-commerce to align on business and product priorities.
- Bring a strong merchandising perspective to business decisions and ensure teams are aligned on assortment, launches and seasonal priorities.
- Create a team culture that encourages strong merchant thinking, accountability, testing and continuous improvement.

## Qualifications

- 7+ years of merchandising experience with increasing leadership responsibility.
- Experience in a high-growth DTC or omnichannel business is strongly preferred.
- Apparel or intimate apparel experience is an asset.
- Experience across multiple channels, including E-commerce and a combination of Retail, Wholesale and/or Amazon.
- Strong understanding of assortment planning, category management, pricing, margin, inventory, forecasting and in-season management.
- Strong financial and analytical skills with the ability to understand and manage a P&L or significant portion of the business.
- Proven experience building and leading high-performing teams.
- Strong cross-functional leadership skills and the ability to influence decisions across the organization.
- Comfortable working at both a strategic and detailed level.
- Able to operate effectively in a fast-paced business with changing priorities.
- Strong customer focus and a clear point of view on product and merchandising.

Salary

- Annual salary starting at $135,000 CAD

## Compensation & Care

Transparency is at the heart of everything we do, including how we pay. The posted expected hourly rate for this role represents candidates developing new skills within the position. Increased rates represent those who are more proficient or have achieved mastery and deep institutional knowledge over time.

Rewards are not just about your regular pay and monthly bonuses. We believe rewards should support your whole life, not just your shift. That’s why for permanent full-time employees, we cover 100% of the premiums for extended health and dental plans from your first day. You’ll also gain access to mental health support through our Employee Assistance Programs through our partners at Dialogue who provide virtual coaching, therapy, and counseling.

When your family grows, we’re there for you. Our Paid Parental Leave plan tops up salary to 80% for eligible permanent, full-time employees. We also invest in your future with a RRSP matching program for permanent full-time team members. Plus, you’ll enjoy a 50% discount on Knix products because we want you to love what you sell.

AI Disclosure Statement

We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

## How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

## About Knix

## Company Overview
- **One-liner**: Knix designs and sells innovative intimate apparel, activewear, and swimwear, best known for pioneering leakproof underwear to empower people to feel comfortable in their own skin.
- **Entity Type**: Private (venture-backed, 7 funding rounds; LinkedIn labels it as "Public Company" – conflicting reports, but no public ticker exists)
- **Headquarters**: Toronto, Ontario, Canada
- **Founded**: 2013
- **Founders**: Joanna Griffiths (founder’s voice on About Us page)

## Core Business
- **Primary industry**: Retail Apparel and Fashion (intimate apparel, activewear, swimwear)
- **Target customers**: B2C – primarily women and individuals seeking comfortable, leakproof, and inclusive intimates
- **Mission**: “To empower people to feel comfortable in their own skin” and “live totally and unapologetically free”

## Products & Services
- **Knix**: Wireless bras, seamless underwear, leakproof underwear, activewear, and swimwear – all designed for real life and body inclusivity. Sold via direct-to-consumer online store, 15+ retail stores (Canada & California), wholesale, and Amazon.
- **Kt by Knix**: A sub-brand offering more accessible, everyday intimates (bras, underwear, loungewear) at a lower price point.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metrics**: Annual revenue ~$133.6M (LinkedIn estimate); 241 employees; 3+ million customers; 15 retail locations (as of end 2023)
- **Notable Investors/Partners**: Not publicly detailed; company has completed 7 funding rounds (lead investors not named in available sources)
- **Growth Signals**: Over 3 million customers reached; rapid expansion from online-only to 15 physical stores across Canada and California; recognized as one of the fastest-growing intimate apparel brands in North America

## Competitive Advantages
- **Innovation**: Pioneered the leakproof underwear category, solving a real customer pain point that traditional intimates ignored.
- **Community-driven**: Direct feedback loop with customers drives product development; strong social media presence and engaged community.
- **Inclusivity**: Broad size range, representation in marketing, and commitment to breaking taboos around bodies and leaks.
- **Omnichannel presence**: Seamless blend of DTC e-commerce, owned retail stores, wholesale, and Amazon.

## Strategic Focus
- **Retail expansion**: Growing brick-and-mortar footprint to deepen customer relationships and brand experience.
- **Product innovation**: Continuing to develop new categories (activewear, swim) and iterate on core leakproof technology.
- **Brand portfolio**: Scaling both Knix and Kt by Knix to reach different customer segments.
- **Community & inclusivity**: Strengthening employee resource groups, DEI initiatives, and customer engagement.

## Why Work Here
- **Culture**: “Unapologetically free” – inclusive, welcoming environment that values different perspectives. Core values: listen to the customer, care for the future, community.
- **Hybrid work**: Beautiful central Toronto office with product lab, content studio, and Knix Cafe; hybrid schedule (in-office + remote). Some remote roles available (e.g., New York).
- **Benefits**: Generous paid time off, floating holidays, paid sick leave, pregnancy + parental leave; employer-paid health benefits; GRSP/401k matching; mental wellness app; professional development budget; employee discounts; milestone gifts; recognition program.
- **Inclusion & belonging**: 3 Employee Resource Groups (BIPOC, LGBTQIA+, Mental Health); DEI training; social committee.
- **Hiring process**: Apply directly; may include behavioural/cognitive assessment; AI tools used in screening with human oversight.

## Sources
1. [knix.com – Careers page](https://knix.com/pages/careers)
2. [jobs.lever.co – Knix open roles](https://jobs.lever.co/knix)
3. [linkedin.com – Knix company page](https://linkedin.com/company/knix-wear)
4. [knix.com – About Us](https://knix.com/pages/campaign-about-us)
5. [indeed.com – Knix company profile](https://ca.indeed.com/cmp/Knix-1/about)

## Other roles at Knix

- [People & Workplace Coordinator (12 Month Contract)](https://feeny.ai/job/people-workplace-coordinator-12-month-contract-knix-toronto-rkjgkybkdnkp) — Toronto, Canada
- [Seasonal Sales Associate (Richmond)](https://feeny.ai/job/seasonal-sales-associate-richmond-knix-richmond-na2pcfwd918e) — Richmond, Canada
- [Key Lead (Calgary)](https://feeny.ai/job/key-lead-calgary-knix-calgary-fqa9ectqkfga) — Calgary, Canada
- [Marketing Coordinator](https://feeny.ai/job/marketing-coordinator-knix-toronto-rg80jch0a8ms) — Toronto, Canada
- [Part-Time Key Lead (Markville)](https://feeny.ai/job/part-time-key-lead-markville-knix-markham-238s769raa8m) — Markham, Canada
- [Part-Time Key Lead (Mapleview)](https://feeny.ai/job/part-time-key-lead-mapleview-knix-burlington-hameqacsegrv) — Burlington, Canada
- [Seasonal Sales Associate (Scarborough Town Centre)](https://feeny.ai/job/seasonal-sales-associate-scarborough-town-centre-knix-scarborough-bt1k2ca76sbc) — Scarborough, Canada
- [Seasonal Sales Associate (Mapleview)](https://feeny.ai/job/seasonal-sales-associate-mapleview-knix-burlington-xjne4gfr7a7d) — Burlington, Canada
- [Seasonal Sales Associate (Masonville Place)](https://feeny.ai/job/seasonal-sales-associate-masonville-place-knix-london-n8pardjvqcvd) — London, United Kingdom
- [Permanent Sales Associate (Windsor)](https://feeny.ai/job/permanent-sales-associate-windsor-knix-windsor-t4fsrep0phxr) — Windsor, Canada