---
title: 'Director, New Business Operations at Cloudinary'
canonical: 'https://feeny.ai/job/director-new-business-operations-cloudinary-united-states-hp5zxnq8hgtb'
type: 'job'
last_seen: '2026-11-04'
---

# Director, New Business Operations at Cloudinary

- **Company:** Cloudinary
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-26
- **Last confirmed live:** 2026-11-04
- **Apply:** https://jobs.lever.co/cloudinary/1e5bdcb9-6d83-43c7-9481-84980d740417

## Job description

Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.

Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.

Responsibilities:

- Own and evolve the operating model and cadence for all New Business motions, including standards, agendas, decision rights, and priorities.
- Lead forecast readiness and opportunity inspection, giving leaders an accurate, timely view of performance, risk, upside, stage progression, qualification, next steps, close dates, and opportunity health.
- Improve pipeline hygiene, opportunity completeness, and Salesforce data quality; combine Account Executive, Sales Engineer, and system signals to surface deal risk, blockers, and forecast changes early.
- Build and curate reporting that drives decisions, consolidating redundant dashboards into clear, useful views for New Business leaders and the field.
- Lead cross-functional initiatives involving CRM, CPQ, RFPs, pricing, and other GTM systems and processes from problem definition through delivery and adoption.
- Translate field needs into clear requirements, acceptance criteria, and success measures; coordinate owners, make tradeoffs visible, remove blockers, and escalate decisions with context.
- Partner with Marketing, Enablement, and Channels & Alliances to align handoffs and shared workflows, and convert field feedback into a prioritized improvement backlog.
- Create durable playbooks and inspection mechanisms; measure adoption, data quality, forecast accuracy, and process performance, and use the evidence to improve the operating model.

About You:

- Bachelor's degree or equivalent practical experience, plus 10+ years of progressive experience in Business Operations, Sales Strategy, or related roles in B2B SaaS or technology companies.
- Experience owning or materially shaping the operating model for New Business or enterprise sales motions.
- Strong experience with forecasting, pipeline management, opportunity inspection, and revenue-process discipline.
- Salesforce experience and familiarity with GTM systems such as CPQ and RFP tools, are highly desired.
- A proven ability to lead complex, cross-functional initiatives from requirements through delivery, adoption, and measurable outcomes.
- Strong analytical and data-storytelling skills, with the judgment to distinguish useful decision support from reporting noise.
- Exceptional stakeholder-management, written, and verbal communication skills, with the ability to create alignment and accountability without direct authority.
- Comfort moving between executive-level framing and detailed execution, with a high bar for clarity, urgency, organization, and follow-through.

Nice to Have:

- Experience supporting global, technical, or developer-focused sales organizations.
- Experience simplifying and increasing efficiencies of GTM processes.
- Familiarity with Cloudinary's market, including APIs, cloud technologies, digital asset management, or media workflows.

## #LI-BP1

We have you in mind. As an employee, you will experience many benefits, including:

Awesome technology Top-talent peers 100% sponsored medical, dental, and vision plans for employees & family HSA company contribution Matching 401k program Robust vacation & wellness policy Annual development stipend Catered lunches or a food stipend

Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce.

## About Cloudinary

## Company Overview
- **One-liner**: Cloudinary provides an image and video API platform that enables businesses to manage, transform, and deliver visual experiences at scale using AI, automation, and a global CDN.
- **Entity Type**: Private (total funding $100M across 3 rounds)
- **Headquarters**: San Jose, California, USA (with a major office in Petah Tikva, Israel)
- **Founded**: 2012
- **Founders**: Itai Lahan (CEO), Tal Lev-Ami (CTO), Nadav Soferman (CPO)

## Core Business
- **Primary industry**: Technology, Information and Internet
- **Target customers**: B2B – developers, marketers, and brands of all sizes (from SMBs to hyper-growth companies and enterprises)
- **Mission**: “Empower companies to deliver visual experiences that inspire and connect by unleashing the full potential of their media.” [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)

## Products & Services
- **Cloudinary Image**: Automated image transformations, GenAI editing, and optimized delivery for any device, channel, or use case. [cloudinary.com](https://cloudinary.com/)
- **Cloudinary Video**: AI-powered video transcoding, smart cropping, automated subtitles, and optimized delivery. [cloudinary.com](https://cloudinary.com/)
- **Cloudinary AI**: Practical AI built into workflows – AI agents, GenAI tools, content-aware processing, and MCP-ready APIs. [cloudinary.com](https://cloudinary.com/)
- **Digital Asset Management (Agentic DAM)**: A single platform for managing images, videos, and assets with AI agents that organize, find, moderate, and automate workflows. [cloudinary.com](https://cloudinary.com/)
- **Media Workflows**: Low-code/no-code workflow automation with pre-built templates, plus a Moderation Agent that enforces brand standards. [cloudinary.com](https://cloudinary.com/)

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric (Private)**: Annual revenue of $86.7M; total funding raised $100M. [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)
- **Notable Investors / Partners**: Not publicly available in provided sources (the company has completed 3 funding rounds, but specific lead investors are not listed). Partners include integrations with major tech stacks (e.g., MCP server support). [cloudinary.com](https://cloudinary.com/)
- **Growth Signals**:
  - 80 billion assets under management, 11,000+ customers, 3 million developers worldwide. [cloudinary.com](https://cloudinary.com/)
  - Headcount grew 6.4% YoY (+27 people), now employing 377 people across 15 countries. [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)
  - LinkedIn followers grew 51.5% year-over-year. [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)
  - Product rating of 4.6/5.0 (171 reviews). [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)

## Competitive Advantages
- **AI-Driven Automation**: Patented image and video processing capabilities combined with GenAI tools that automate transformations, moderation, and delivery. [cloudinary.com/about](https://cloudinary.com/about)
- **Massive Ecosystem**: Trusted by over 3 million developers and 11,000 enterprise brands, creating a strong network effect and community-driven development. [cloudinary.com](https://cloudinary.com/)
- **Developer-First Platform**: Extensive APIs, SDKs, MCP server support, and pre-built integrations make Cloudinary a critical part of the tech stack for many companies. [cloudinary.com](https://cloudinary.com/)
- **Scalability & Performance**: Global CDN and optimized delivery ensure high-performant visual experiences even at massive scales (80 billion assets). [cloudinary.com](https://cloudinary.com/)

## Strategic Focus
- **AI Agents & GenAI**: Embedding practical AI into every workflow (e.g., AI agents for moderation, GenAI editing, content-aware processing). [cloudinary.com](https://cloudinary.com/)
- **Workflow Automation**: Expanding no-code/low-code media workflows to reduce manual effort for marketing and development teams. [cloudinary.com](https://cloudinary.com/)
- **Platform Extensibility**: Connecting deeply with the broader tech stack (LLMs, AI tools, agents) via MCP server APIs and integrations. [cloudinary.com](https://cloudinary.com/)

## Why Work Here
- **Culture**: Described as “positive, energetic, and supportive” with a strong emphasis on collaboration and celebrating skills. [cloudinary.com/careers](https://cloudinary.com/careers)
- **Work Model**: Hybrid model that encourages flexibility and autonomy while balancing in-office collaboration. [cloudinary.com/careers](https://cloudinary.com/careers)
- **Benefits**: Comprehensive health coverage (varies by location), mental health and wellness programs, family-friendly policies (parental leave, flexible arrangements), and four global days off for well-being. [cloudinary.com/careers](https://cloudinary.com/careers)
- **DEI**: Company-wide diversity, equity, and inclusion initiatives; a stated commitment to reflecting the communities they serve. [cloudinary.com/careers](https://cloudinary.com/careers)
- **Hiring Process**: Typically three-stage interview process; feedback-driven decision-making. [cloudinary.com/careers](https://cloudinary.com/careers)
- **Global Team**: Employees span 15 countries; constant connection across time zones. [cloudinary.com/about](https://cloudinary.com/about)
- **Employer Rating**: 3.9/5.0 (155 reviews) with strong scores in Work-Life (4.0), Compensation (3.9), and Culture (3.9). [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)

## Sources
1. [cloudinary.com/about](https://cloudinary.com/about)
2. [cloudinary.com/careers](https://cloudinary.com/careers)
3. [cloudinary.com](https://cloudinary.com/)
4. [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)
5. [jobs.lever.co/cloudinary](https://jobs.lever.co/cloudinary)

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