--- title: 'Director of Card Services at Payactiv' canonical: 'https://feeny.ai/job/director-of-card-services-payactiv-milpitas-cwhdw5tgcfkc' type: 'job' last_seen: '2026-09-10' --- # Director of Card Services at Payactiv - **Company:** Payactiv - **Location:** Milpitas, CA - **Compensation:** $130k–$150k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2024-02-05 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.lever.co/payactiv/30e01332-c93b-444b-8ac8-11510d0947aa ## Job description ## Who we are… We are Payactiv, a FinTech company in the heart of Silicon Valley, devoted to giving workers access to their earned wages when they need them. Payactiv is the pioneer and industry leader in Earned Wage Access. We are the only Certified B Corporation and Public Benefit Corporation in our industry. Our app provides millions with financial services that help them avoid debt, manage their finances, and regain flexibility to pay for things on their own schedule. Payactiv is seeking a Director of Card Services, based in our Milpitas CA office. In this new role, as the Director of Card Services, you have a unique opportunity to join a company that is making the world a better place. This person will work closely with the leadership team and will be responsible for the operations of card functions that are client and cardholder-facing. What you will do... - Participate and support the card growth plan - Card content and collateral including web, app, collateral, and user notifications. - Paycard onboarding experience - Card IVR and customer service experience - Card issues reported at customer service and client support - Card reviews and complaints on social media including card declines - Paycard business analysis and client QBRs - Liaison between Paycard sales, onboarding, and account management What you need... - 10+ years in card management roles - Proven ability to thrive in a mid-stage startup - A reputation of being trustworthy with integrity and dignity - Ability to be agile and aggressive with a positive attitude - Be a strategic risk-taker - Have a service mindset to support other stakeholders, clients, and cardholders - Excellent communication skills both written and verbal - Proficient in Google Office suite What we offer: - Health, dental and vision insurance - 401K, traditional and Roth - Tuition Assistance or Tuition Reimbursement - Monthly Gym Reimbursement - Paid time off to volunteer - Paid Family Leave (California) - Paid Vacations - Complimentary office lunches - Opportunity to grow - Opportunity to work with a great team committed to making a difference. ## About Payactiv ## Company Overview - **One-liner**: Payactiv is the industry pioneer in Earned Wage Access (EWA), providing an all-inclusive financial wellness platform that gives workers on-demand access to their earned wages before payday. - **Entity Type**: Private (Series C) with Public Benefit Corporation and Certified B Corp status - **Headquarters**: Milpitas, California, United States - **Founded**: 2012 - **Founders**: Safwan Shah (CEO), Sohail Aslam (CTO), Ijaz Anwar (COO) ## Core Business - **Primary Industry**: Financial Services (FinTech – Earned Wage Access) - **Target Customers**: B2B (employers of all sizes, from SMBs to enterprises) and B2C (workers/employees who use the Payactiv app directly) - **Mission/Purpose**: To help lower-income workers reduce financial stress and improve wellbeing by providing fair, accessible financial tools. The company operates as a Public Benefit Corporation and Certified B-Corp, balancing profit with purpose [payactiv.com](https://payactiv.com/about/). ## Products & Services - **Payactiv App (Earned Wage Access)**: The core product—a mobile platform that lets workers access their earned wages in real-time, before the scheduled payday. Integrates with employer time and attendance systems and is offered as a free employee benefit with no cost to the employer [payactiv.com](https://payactiv.com/). - **Payactiv Visa Card**: A prepaid debit card that enables users to receive fee-free EWA transfers (with qualifying direct deposit) and make purchases. Revenue is generated through interchange fees from card transactions [payactiv.com](https://payactiv.com/). - **Financial Wellness Suite**: In-app tools for budgeting, savings goals, bill pay, prescription discounts, and 1:1 financial counseling. - **The EWA Blueprint**: A framework and consulting service for employers to evaluate, launch, and sustain an Earned Wage Access program in a compliant and effective manner [payactiv.com](https://payactiv.com/). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metrics**: - Annual Revenue: **$32.5M** [linkedin.com](https://www.linkedin.com/company/payactiv-inc-/) - Total Funding: **$133.9M** across 7 rounds [linkedin.com](https://www.linkedin.com/company/payactiv-inc-/) - **$5B+** in wages moved to workers to date; **$400M+** saved in predatory fees and penalties [payactiv.com](https://payactiv.com/) - **2M+** people served; **1,500+** companies use Payactiv [payactiv.com](https://payactiv.com/) - **311** employees (+1.3% YoY) [linkedin.com](https://www.linkedin.com/company/payactiv-inc-/) - **Notable Investors/Partners**: Series C led by Eldridge Industries ($100M, 2020). Other investors include Generation Partners (Series B lead). Over 1,500 enterprise employer partners [linkedin.com](https://www.linkedin.com/company/payactiv-inc-/). - **Growth Signals**: Stable headcount growth; expanding into new financial wellness features; pioneering the EWA industry as the first and public benefit corporation in the space [payactiv.com](https://payactiv.com/about/). ## Competitive Advantages - **First-Mover & Market Leader**: Payactiv pioneered the Earned Wage Access category in 2012 and remains the largest dedicated EWA platform. - **Certified B Corp & Public Benefit Corporation**: A unique legal structure that builds trust with mission-driven employers and employees, differentiating them from purely profit-driven competitors [payactiv.com](https://payactiv.com/). - **Integrated Platform**: Deep integrations with employer HR/payroll/time systems create a sticky, high-value network effect. Switching costs for employers are significant. - **Proven Scale**: Over 2 million users and $5 billion in wages disbursed demonstrates robust infrastructure and regulatory compliance. ## Strategic Focus - **Product Expansion**: Deepening the financial wellness suite beyond EWA into savings, debt management, and financial counseling to increase user engagement and retention. - **Employer Acquisition**: Scaling the sales team to onboard more companies of all sizes, leveraging the "EWA Blueprint" to de-risk adoption for HR leaders. - **Compliance & Regulation**: Maintaining a strong compliance posture to stay ahead of evolving state and federal regulations around earned wage access. - **Geographic Reach**: Operating across 7 countries (US, Pakistan, Canada, Australia, Philippines, and others) to tap into global demand for fair wage access [linkedin.com](https://www.linkedin.com/company/payactiv-inc-/). ## Why Work Here - **Mission-Driven Culture**: The company is legally committed to using business as a force for good. Employees report that their work "impacts millions of people every single day" [payactiv.com](https://payactiv.com/careers/). - **Excellent Benefits**: - Fully paid health, dental, and vision insurance - 401K (traditional and Roth) - Tuition assistance/reimbursement - Monthly gym reimbursement - Paid time off to volunteer - Paid family leave (CA) - Complimentary office lunches [payactiv.com](https://payactiv.com/careers/) - **Dynamic Work Environment**: Highly collaborative with a lively culture including monthly team bonding events, workout groups, and interest groups. The San Jose/Milpitas office serves as a central hub [payactiv.com](https://payactiv.com/careers/). - **Growth & Learning**: Encourages professional development through events, online courses, and creative exploration. Education reimbursement programs are available. - **Diverse & Inclusive**: Committed to equal opportunity and building an inclusive environment for all team members. - **Workplace**: Hybrid/office-based presence at the Milpitas (Silicon Valley) headquarters; roles available across multiple time zones. ## Sources 1. [payactiv.com - About Us](https://payactiv.com/about/) 2. [payactiv.com - Careers](https://payactiv.com/careers/) 3. [payactiv.com - Homepage](https://payactiv.com/) 4. [payactiv.com - Team](https://payactiv.com/team/) 5. [linkedin.com - Payactiv Company Profile](https://www.linkedin.com/company/payactiv-inc-/) ## Other roles at Payactiv - [Marketing Copywriter](https://feeny.ai/job/marketing-copywriter-payactiv-milpitas-zb2zfvehc08r) — Milpitas, CA - [Database Developer](https://feeny.ai/job/database-developer-payactiv-milpitas-xpmmknzfc1jh) — Milpitas, CA - [Sales Specialist-Mid Market](https://feeny.ai/job/sales-specialist-mid-market-payactiv-milpitas-c0zm97qdb3ct) — Milpitas, CA - [Software Engineer](https://feeny.ai/job/software-engineer-payactiv-milpitas-40g6rwnss4cm) — Milpitas, CA