---
title: 'Director of Cloud Networking and Infrastructure at M3'
canonical: 'https://feeny.ai/job/director-of-cloud-networking-and-infrastructure-m3-lawrenceville-georgia-pxedvg760py6'
type: 'job'
last_seen: '2026-09-08'
---

# Director of Cloud Networking and Infrastructure at M3

- **Company:** M3
- **Location:** Lawrenceville Georgia, United States
- **Posted:** 2026-07-24
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/m3/jobs/7809893003

## Job description

M3 ([www.m3as.com](https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.m3as.com%2F&data=05%7C02%7Cjeff.holmes%40vaco.com%7Cf80b5e70b0d742fa0a9b08de55efb6bf%7C120aeae9286f438abbf3de3ab96fcf5d%7C1%7C0%7C639042685216069101%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=5APTJY6jQwLSEv2bXcjNSYuawWby6bKKN%2FJUzyIvBNQ%3D&reserved=0)) is a leading provider of hospitality-specific software solutions, delivering cloud-based tools for hotel accounting, financial reporting, labor management, payroll, and business intelligence. Built by hoteliers for hoteliers, M3 empowers hotel owners, operators, and management companies to streamline back-office operations, reduce costs, gain real-time insights, and drive portfolio performance across thousands of properties in North America and beyond.

Description Summary:

The Director of Cloud Networking and Infrastructure leads the design, architecture, operation, and ongoing optimization of M3’s cloud network and infrastructure environment, with primary accountability for the Azure platform that hosts the company’s core SaaS products. This role owns network architecture and performance end-to-end — including hybrid connectivity between Azure and private cloud or colocation environments, virtual desktop and application delivery infrastructure (e.g., Citrix/VDA), latency and throughput troubleshooting, capacity planning, and infrastructure resilience. The individual must be capable of leading a technical team in a hands-on manner, diagnosing complex cross-environment network and infrastructure issues under pressure, and driving the long-term cloud infrastructure roadmap in support of M3’s hospitality SaaS products.

Essential Duties:

The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor’s requests for additional or altered duties.

- Supervises all roles assigned to this department, personally or through subordinate supervisors, including recruiting, training and development, performance management, motivation, corrective action, or termination in conjunction with HR if necessary.
- Owns the architecture, design, and ongoing health of M3’s cloud network environment, with primary responsibility for the Azure infrastructure supporting Accounting Core, Core Select, Insight, Integrations, Labor Management, and Data & Analytics. Ensures network design decisions align with availability, performance, security, and cost objectives.
- Leads hybrid network architecture and connectivity between Azure and any private cloud, colocation, or on-premises environments, including VPN/ExpressRoute design, routing, DNS, load balancing, and cross-boundary latency management.
- Owns the infrastructure underlying virtual desktop and application delivery platforms (e.g., Citrix/VDA), including session performance, client/VDA version compatibility, profile management (e.g., FSLogix), and capacity sizing. Leads root cause investigation and remediation for delivery performance incidents.
- Responsible for network and infrastructure security in partnership with the security operations team — segmentation, firewalls, intrusion detection/prevention, traffic monitoring, and vulnerability remediation across the network layer. Ensures infrastructure changes are evaluated for security and compliance impact (e.g., SOC 1, ISO).
- Leads infrastructure disaster recovery and business continuity planning, including network and infrastructure failover/failback design, testing cadence, and ensuring the company’s Recovery Time Objective (RTO) and Recovery Point Objective (RPO) can be met for network-dependent services.
- Drives infrastructure capacity planning and performance engineering — proactively monitoring utilization, throughput, and bottlenecks across compute, storage, and network tiers, and translating findings into scaling plans and budget recommendations.
- Researches, plans, architects, and executes infrastructure and network upgrades and migrations. Sets short- and long-term strategic goals for the cloud network environment and ensures all planned and in-place infrastructure aligns with company goals and directives. Provides architectural guidance to developers, systems engineers, and support personnel on network-dependent design decisions.
- Designs, implements, and monitors end-to-end network and infrastructure topologies. Reviews existing network designs and recommends improvements, consolidations, or modernization opportunities.
- Negotiates and administers network, connectivity, and infrastructure vendor and consultant contracts (e.g., Azure, ISP/circuit providers, Citrix) in alignment with departmental budgets and planned projects.
- Consults with department heads and end users on infrastructure and network needs. Develops and executes test plans to evaluate network and infrastructure performance, reporting findings and improvement recommendations to leadership.
- Develops and maintains standards for infrastructure-as-code, network configuration baselines, runbooks, and reference architectures needed for reliability, scalability, business continuity, and disaster recovery.
- Drives continual training and improvement on cloud networking and infrastructure topics relevant to M3’s technology stack. Builds and retains a team of highly capable infrastructure and network engineers able to troubleshoot and resolve issues with minimal direction.
- Maintains a high level of network and infrastructure availability, working to identify and remove bottlenecks and inefficiencies that affect engineering, support, and end-user experience across the platform.
- Authors and maintains Standard Operating Procedures (SOPs) and Standard Work Instructions (SWI) for network and infrastructure operations. Participates in Root Cause Analysis (RCA) and ensures timely, accurate After Action Reports (AAR) and stakeholder notifications.
- Other duties as assigned.

Education/Training/Experience:

The Director must have deep experience with cloud network architecture (particularly Microsoft Azure), hybrid connectivity, and infrastructure performance engineering, as well as strong experience organizing, conceptualizing, and executing complex technical projects and security-related network concepts. This position must have the ability to self-evaluate and adapt quickly to fast-changing technical demands in support of internal and external clients. The Director of Cloud Networking and Infrastructure should possess the following skills and expertise:

- A minimum of 10+ years of experience in a directly related network/infrastructure position required.
- Bachelor’s degree or equivalent technical and management experience. Preference for a major in IT, MIS, Computer Science, Network Engineering, or an equivalent combination of education and experience.
- Must have strong written and verbal skills in English and the ability to communicate effectively with technical and non-technical stakeholders.
- Deep, hands-on expertise with Microsoft Azure networking constructs — Virtual Networks (VNets), subnets, Network Security Groups, Azure Firewall, ExpressRoute/VPN Gateway, load balancers, Azure DNS, and Azure cost/performance monitoring tools.
- Strong knowledge of hybrid and multi-environment network design, including connectivity between cloud and private/colocation environments, routing protocols, and cross-boundary latency diagnostics.
- Experience with virtual desktop/application delivery infrastructure (e.g., Citrix, VDA, FSLogix) and the network and infrastructure factors that drive session performance.
- Knowledge of modern network security frameworks and concepts, including segmentation, firewalls, intrusion detection/prevention, and incident response as it relates to network and infrastructure layers.
- Extensive knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, switching, load balancing) and shell/scripting for infrastructure automation.
- Extensive knowledge of both Windows and Linux server environments as they relate to network services and infrastructure.
- Knowledge of scalable virtualization, storage, and infrastructure-as-code technologies.
- Basic PowerShell, Python, or similar scripting knowledge for network automation and diagnostics.
- Experience with network monitoring and observability tooling (e.g., flow logs, network performance monitors, APM/infrastructure monitoring platforms).
- Proven experience developing strategic network and infrastructure architecture plans.
- Solid understanding of information processing fundamentals and infrastructure best practices.
- Above-average analytical, conceptual, and troubleshooting abilities, particularly for complex, multi-layered performance issues.
- Experience researching networking and infrastructure technology, trends, standards, and products.
- Solid track record prioritizing and executing tasks in fast-paced, high-stress, incident-driven situations.
- Experience providing guidance and leadership to network/infrastructure engineers with a varying range of backgrounds and experience.
- Experience identifying, analyzing, and resolving network and infrastructure problems across multiple technical platforms and environments.
- Familiarity and expertise with a variety of networking and infrastructure tools and platforms.
- Certifications such as Microsoft Certified: Azure Network Engineer Associate, Azure Solutions Architect Expert, CCNP/CCIE, Citrix CCP-V/CCE-V, or equivalent cloud networking

## About M3

## Company Overview
- **One-liner**: M3 provides award-winning, hotel-specific accounting, business intelligence, and labor management software to streamline back-office operations for hospitality enterprises.
- **Entity Type**: Private (backed by Blackstone, Inc.)
- **Headquarters**: Lawrenceville, Georgia, United States
- **Founded**: 1998
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Hospitality Technology, Hotel Accounting Software, Business Intelligence
- **Target customers**: B2B; hotel management companies, multi-property operators, independent hotels, and limited-service hotels across the U.S. and Canada.
- **Mission or purpose statement**: To be the most trusted authority on technology for every enterprise in the hospitality industry. The company is guided by a core principle: "Do the Right Thing."

## Products & Services
- **Accounting Core™**: The flagship enterprise hotel accounting software with modules for general ledger, accounts payable, and financial reporting. It is GAAP and USALI compliant, designed for multi-property operators and management companies.
- **CoreSelect™**: A streamlined accounting and financial solution built for hotel owners and operators managing smaller or growing portfolios, providing powerful tools without the complexity of an enterprise system.
- **Insight™**: A business intelligence platform that aggregates data from multiple systems (PMS, etc.) into intuitive, visual dashboards for fast, confident decision-making.
- **Labor Management™**: A solution that helps hoteliers control labor costs with demand-based scheduling and up-to-date insights, comparing staffing levels against budget and forecast.
- **Professional Accounting Services**: On-demand CPAs, MBAs, and hotel accounting experts who handle full-cycle accounting or select functions tailored to operational needs.
- **Integrations**: A platform that connects M3 to leading property management systems (PMS), business intelligence tools, and labor/time-keeping platforms.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Private company).
- **Key Metric**: Annual Revenue of **$41.2M** (as of latest data) [linkedin.com]. The company is backed by **Blackstone, Inc.**, which participated in a Private Equity round in August 2024 [linkedin.com].
- **Notable Investors/Partners**: **Blackstone, Inc.** (parent company/investor). Partners include a curated ecosystem of integrated hospitality solutions through its "Preferred Partners" program [m3as.com].
- **Growth Signals**: The company has grown its headcount by **+16.9% year-over-year** to 214 employees [linkedin.com]. It operates in 10 countries, including the Philippines, India, Pakistan, Canada, and Spain [linkedin.com]. The company has been recognized by HotelTechReport as best-in-class in both product performance and customer support [m3as.com].

## Competitive Advantages
- **Deep Hospitality Specialization**: For over 25 years, M3 has focused exclusively on hotel back-office software, making its products highly tailored to the specific accounting, payroll, and reporting needs of the hospitality industry (GAAP and USALI compliant).
- **Comprehensive Suite**: Offers an end-to-end solution (accounting, BI, labor management, payroll, and professional services) that integrates with leading PMS and other hotel systems, reducing the need for multiple vendors.
- **Award-Winning Reputation**: Consistently recognized by HotelTechReport as best-in-class for product performance and customer support, indicating strong customer satisfaction and industry trust.
- **Private Equity Backing**: Backed by Blackstone, providing financial stability and resources for growth.

## Strategic Focus
- **Drive Customer Retention**: Deepening relationships and ensuring high satisfaction with existing clients.
- **Ensure Product Delivery**: Continuing to innovate and deliver reliable, compliant software solutions.
- **Accelerate Sales Growth**: Expanding market share within the hospitality industry.
- **Empower Employee Excellence**: Investing in talent and culture to support company growth.
- **Data & AI Expansion**: The company is actively hiring for Senior ML/AI Engineer and Senior Data Engineer roles, signaling a strategic push into advanced data analytics and artificial intelligence [greenhouse.io].

## Why Work Here
- **Culture & Values**: The company is guided by a strong set of values: "Do the Right Thing," "Drive to Excellence," "Commit to ONE M3," and "Innovate, Evolve, and Deliver." The culture emphasizes long-term relationships with both customers and employees [m3as.com].
- **Work Environment**: M3 is headquartered in a modern 71,000 sq. ft. facility in Lawrenceville, Georgia. The office features bright, open workspaces, a break room with billiards, ping pong, shuffleboard, and video games, an on-site fitness center, a wellness room, and an outdoor seating area [m3as.com].
- **Remote/Hybrid Policy**: The company offers a hybrid work schedule and flexible hours [m3as.com]. Some roles are listed as "Remote" (e.g., Accounting Supervisor, Strategic Alliance Program Specialist) [greenhouse.io].
- **Notable Perks**: Generous paid time off, flexible scheduling, 401(k) with company match, discretionary stock plan, tuition and training reimbursement, and fun events like Bring Your Dog to Work Day and Family Day [m3as.com].
- **Engineering Culture**: The company is investing heavily in its tech team, with open roles for Senior Data Engineer, Senior ML/AI Engineer, Lead Software Engineer, and Software Developer in Test, indicating a focus on modernizing its data and AI capabilities [greenhouse.io].

## Sources
1. [m3as.com](https://www.m3as.com/)
2. [m3as.com/careers](https://www.m3as.com/careers/)
3. [greenhouse.io](http://job-boards.greenhouse.io/m3)
4. [m3as.com/team](https://www.m3as.com/team/)
5. [linkedin.com](https://www.linkedin.com/company/m3-accounting)

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