--- title: 'Director of Engineering, Payments at Entrata' canonical: 'https://feeny.ai/job/director-of-engineering-payments-entrata-lehi-v8smv8ddth7k' type: 'job' last_seen: '2026-09-07' --- # Director of Engineering, Payments at Entrata - **Company:** Entrata - **Location:** Lehi, UT - **Compensation:** $170k–$278k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-06 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/entrata/244e6927-2772-4fa6-8a1f-e053d0ea9810 ## Job description Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. Director of Engineering Payments provides strategic leadership and operational oversight for software engineering teams responsible for Entrata’s payments platform and money-movement capabilities. This role establishes the technical strategy and execution roadmap for secure, scalable, and highly available payment experiences across card, ACH, disbursement, ledger, settlement, reconciliation, and related financial workflows. Partnering closely with Product, Finance, Treasury, Risk, Compliance, Security, and external payment partners, this leader ensures solutions meet customer needs, regulatory and network requirements, and broader business objectives while remaining accountable for platform reliability, transaction integrity, financial accuracy, and risk reduction. Reponsibilites - Direct the activities of multiple integrated software engineering teams, primarily through lower management levels. - Oversee the design, development, and delivery of software solutions driving enterprise-level transformation products. - Establish operational objectives, strategic plans, and technical design roadmaps for the engineering department aligned with long-term company goals. - Lead the architectural strategy and evolution of secure, resilient, and highly available cloud-native environments using technologies like AWS, PostgreSQL, and Node.js. - Direct the delivery of payment and money-movement capabilities, including payment acceptance, processing, disbursement, ledgering, settlement, reconciliation, refunds, returns, disputes, and exception handling. - Ensure platform architecture and operational practices support idempotent transaction processing, ledger integrity, auditability, observability, disaster recovery, and compliance with PCI DSS, NACHA rules, EI3PA, data privacy standards, and internal financial controls. - Partner across departments (Product, Finance, Treasury, Risk, Compliance, Security) and with external processors and banking partners to translate payment-network requirements into technical solutions. - Manage departmental budget accountability, strategic planning cycles, human resource planning, recruitment, and team performance. - Reconcile multiple stakeholder views and negotiate matters of significance to drive business results and maintain professional stakeholder alignment. - Establish and monitor key payment engineering metrics, including authorization and failure rates, processing latency, settlement accuracy, exception volumes, platform availability, and incident recovery times. - Leverage company-approved GenAI tools as a "Human-in-the-Loop" to automate routine tasks while maintaining data governance, PII security, and factual accuracy ## Minimum Qualifications - Minimum of 10 years of software engineering experience, including at least 5 years in a significant engineering leadership capacity. - 3 to 5 years of experience working with payment processing, money movement, fintech, banking technology, or other transaction-intensive financial systems. - Advanced knowledge of enterprise software architecture and cloud infrastructure, including Node.js, React, and AWS services (EC2, S3, IAM, PostgreSQL). - Deep understanding of card and ACH processing, payment gateways/processors, tokenization, authorization, settlement, reconciliation, refunds, returns, disputes, chargebacks, and financial ledgers. - Demonstrable experience leading teams that are leveraging AI-powered development tools (e.g., Codex, Cursor, GitHub Copilot) for enhanced code generation, refactoring, debugging assistance, and overall development efficiency. - Demonstrated ability to lead engineering organizations responsible for high-volume financial platforms requiring transaction integrity, security, auditability, regulatory compliance (PCI, EI3PA, NACHA), and disciplined incident management. - Proven track record managing departmental budgets, strategic planning cycles, and recruiting/staffing technical teams. - Exceptional negotiation and influence skills with senior management and executive leadership. ## Preferred Qualifications - Specialized expertise in database management and secure coding practices focused on Money Movement, Credit Risk, and Fraud prevention. - Demonstrated proficiency in prompt engineering and GenAI integration, with experience auditing AI outputs for brand alignment and accuracy while safeguarding proprietary data. - Demonstrated success leading large-scale technical transformations within fast-paced, high-stress, or heavily regulated environments. Benefits: Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance. Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families. HSA/FSA options and employer-paid disability benefits provided for eligible employees. Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security. Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs. Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community. Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits. Bi-annual swag drops for employees Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us? ## About Entrata ## Company Overview - **One-liner**: Entrata provides a comprehensive, AI-powered operating system for the rental property market, connecting property management, resident engagement, and operational workflows. - **Entity Type**: Private (IPO Registration) – raised $372M in total funding; most recent deal was a Buyout/LBO with Colleen AI in June 2024 [pitchbook.com](https://pitchbook.com/profiles/company/55128-34). - **Headquarters**: Lehi, Utah, USA (6 offices total) [builtin.com](https://builtin.com/company/entrata). - **Founded**: 2003 [pitchbook.com](https://pitchbook.com/profiles/company/55128-34). - **Founders**: Not publicly available. ## Core Business - **Primary industry/industries**: Property management software, real estate technology (PropTech). - **Target customers**: B2B – property owners, operators, property managers, and residents of multifamily, military, student, affordable, and mixed-use housing. - **Mission or purpose statement**: “Create better living experiences for millions of people” by building an operating system that enables property managers to be heroes to their residents [entrata.com/careers](https://www.entrata.com/careers). ## Products & Services - **Entrata Platform (Agentic Operating System)**: A cloud-based, multi-tenant platform combining CRM, ERP, Property Management System (PMS), and Resident Engagement tools. Includes 100+ native AI agents for leasing, maintenance, accounting, compliance, and renewals. Supports payment processing, lease signing, and third-party integrations via open API [entrata.com/team](https://www.entrata.com/team). - **Entrata AI Agents**: Purpose-built AI workflows that execute tasks, route work, and orchestrate operations autonomously, operating within fair housing and policy guardrails [entrata.com/team](https://www.entrata.com/team). - **Tailored Solutions for Property Types**: Specific modules for multifamily, military housing, affordable housing, student housing, and commercial/mixed-use properties [entrata.com/team](https://www.entrata.com/team). ## Market Standing - **Valuation/Market Cap**: Not disclosed. Recent Buyout/LBO (June 2024) with Colleen AI suggests private valuation, but no public figure available. - **Key Metric**: Total funding raised: $372M [pitchbook.com](https://pitchbook.com/profiles/company/55128-34). Annual revenue is not publicly disclosed. - **Notable Investors/Partners**: Colleen AI (partner in recent Buyout/LBO); other investors not listed in provided sources. - **Growth Signals**: - Headcount: 2,513 employees (PitchBook) / 1,939 employees (BuiltIn) – conflicting reports, but indicates a large-scale operation. - Serves 20,000+ apartment communities nationwide [builtin.com](https://builtin.com/company/entrata). - IPO Registration status suggests preparation for public listing [pitchbook.com](https://pitchbook.com/profiles/company/55128-34). ## Competitive Advantages - **Comprehensive single-platform OS**: Integrates CRM, ERP, PMS, and resident engagement in one login, reducing the need for multiple vendors. - **AI-driven automation**: 100+ native agents that execute tasks autonomously while enforcing fair housing and compliance rules – a key differentiator in a regulated industry. - **Open API & integrations**: Allows property managers to choose best-of-breed third-party tools, reducing lock-in. - **Enterprise-grade security & governance**: Cloud-based, multi-tenant architecture with audit trails and policy controls. ## Strategic Focus - **AI-first roadmap**: Scaling agentic workflows for leasing, operations, and accounting, with a goal of “fully agentic” operation across all business processes. - **Compliance & governance**: Embedding fair housing, money transmission, and ACH compliance into AI actions to reduce risk for property managers. - **Expansion across property types**: Continuing to tailor solutions for multifamily, military, affordable, student, and commercial housing. - **IPO preparation**: Filing for IPO registration indicates a focus on public market readiness and growth. ## Why Work Here - **Impact on shelter**: Work directly affects one of the most critical industries – housing – and helps improve the process of finding a home. - **Culture of experimentation**: “Think big, fail fast, take risks” – the company encourages learning and innovation. - **Diversity & respect**: Emphasis on different perspectives and an atmosphere of respect and acceptance [entrata.com/careers](https://www.entrata.com/careers). - **Perks & benefits** (from BuiltIn): - Performance bonuses, generous parental leave, family medical leave. - Health insurance, dental, Flexible Spending Account (FSA). - Job training, conferences, free snacks/drinks, and customized development tracks. - 6 office locations (HQ in Lehi, Utah); remote/hybrid policy not explicitly stated in provided sources. - **Growth opportunities**: Large, growing company (2,500+ employees) with IPO ambitions, offering career advancement in engineering, product, sales, and support. ## Sources 1. [entrata.com/careers](https://www.entrata.com/careers) 2. [builtin.com/company/entrata](https://builtin.com/company/entrata) 3. [pitchbook.com/profiles/company/55128-34](https://pitchbook.com/profiles/company/55128-34) 4. [entrata.com/team](https://www.entrata.com/team) ## Other roles at Entrata - [Product Manager - Sustainability](https://feeny.ai/job/product-manager-sustainability-entrata-united-states-xtcgfyfwtbbh) — United States - [Staff Corporate Security Engineer](https://feeny.ai/job/staff-corporate-security-engineer-entrata-lehi-tmbzsawv00vc) — Lehi, UT - [Account Manager](https://feeny.ai/job/account-manager-entrata-lehi-yznnbehw57rg) — Lehi, UT - [Enterprise Inside Sales Executive](https://feeny.ai/job/enterprise-inside-sales-executive-entrata-lehi-6dszhae5n7w2) — Lehi, UT - [Regional Vice President of Sales, Central Region (IC-Enterprise)](https://feeny.ai/job/regional-vice-president-of-sales-central-region-ic-enterprise-entrata-missouri-91ne7k73732f) — Missouri - [Technical Support Representative](https://feeny.ai/job/technical-support-representative-entrata-united-states-9zamy69hgpd4) — United States - [Regional Vice President of Sales, East Region (IC-Enterprise)](https://feeny.ai/job/regional-vice-president-of-sales-east-region-ic-enterprise-entrata-maryland-kj162qg8pp5f) — Maryland - [Senior Technical Support Representative](https://feeny.ai/job/senior-technical-support-representative-entrata-united-states-7w86w9tnt1h1) — United States - [Senior Machine Learning Engineer](https://feeny.ai/job/senior-machine-learning-engineer-entrata-lehi-f2s71mhcarka) — Lehi, UT - [Customer Service Representative](https://feeny.ai/job/customer-service-representative-entrata-logan-cmn8rzas2fnz) — Logan, UT