---
title: 'Director of Facilities & Campus Operations at GLIDE'
canonical: 'https://feeny.ai/job/director-of-facilities-campus-operations-glide-san-francisco-3c1kt4wvfmt3'
type: 'job'
last_seen: '2026-10-28'
---

# Director of Facilities & Campus Operations at GLIDE

- **Company:** GLIDE
- **Location:** San Francisco, CA
- **Compensation:** $130k–$165k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-20
- **Last confirmed live:** 2026-10-28
- **Apply:** https://jobs.lever.co/glide/3b68afaf-9fee-4c89-a199-4a67633d0958

## Job description

## About Glide

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.

Position Summary: GLIDE’s Director of Facilities oversees campuswide buildings, security infrastructure, fleet, and warehousing, including campus-wide maintenance, major building systems, regulatory compliance, renovations, budget management, vendor management, and warehousing inventory and logistics. This leader handles creating a high-performance team that meets or exceeds Key Performance Indicator (KPI) targets for performance (efficiency and effectiveness), regulatory compliance, and customer satisfaction.   The Director must be a changemaker committed to driving continuous process improvement through systemic staff and systems performance measurement using data-driven systems. This position requires excellent administrative skills, commitment to implementing significant workflow and campus wide improvements, excellent project management skills, a solid background in building management, and an unshakeable commitment to science-based workforce development using Key Performance Indicators (KPIs). The Director will grow a culture of high performance through frequent staff training, evaluation, revision of standard operating procedures (SOPs), routinized regulatory and compliance inspections, and adherence to workplans and service level agreements (SLAs). We are seeking a strategic, hands-on leader to drive process improvements and organization-wide initiatives across facilities, fleet, warehousing, and real estate operations. The successful candidate will bring the knowledge, skills, and experience to oversee daily operations, develop and mentor staff, implement innovative strategies, advise C-suite executives, and prepare reports for the CEO and Board of Directors.

Essential Duties and Responsibilities

- Oversees the work of one to three units comprising up to 20 staff.
- Directing, managing, evaluating, and mentoring facilities staff for best performance, with regular check-ins for course-correction, improving workflows, procedures, systems, and tools to provide excellent management of all GLIDE facilities.
- Creating and refining standard operating procedures (SOPs) to drive continuous improvement.
- Recommending and implementing strategies for operational efficiencies. Proposing and executing workplans for baseline and non-baseline facilities maintenance (preventative and reactive), improvements, and renovations; driving KPI-based performance improvements through daily performance monitoring based on direct observation, quality-insurance inspections, and project dashboards in Zendesk & Asana, and regular reporting against the facilities workplan and budget.
- Overseeing the facilities budget; ensuring prompt vendor and partner payments; forecasting and planning yearly/monthly spending; building reliable project budgets.
- Fostering effective communication across teams; overseeing interdepartmental initiatives using best practices in communications, meetings, and project management.
- Improving energy and refuse cost and environmental impacts.
- Overseeing warehouse operations and improving inventory control.
- Directing GLIDE’s Safety & Surroundings Committee to provide clear direction on workplace safety based upon regular inspections, drills, and committee feedback; directing the campus wide emergency preparedness plan.
- Transitioning properties from development and construction to operations phase.
- Mentoring members of the facilities department; coaching staff to optimize data-based decision making, metrics, and ongoing work measurement; developing future organizational leaders through reinforcement of high performance and ethical standards.
- Driving the use of facilities-related IT systems according to best practices, including but not limited to Zendesk for baseline services, Asana for project management, Concur for invoicing, SharePoint for document sharing, and Outlook calendaring tools.

## Minimum Qualifications

- 5+ years facilities operations and project management or equivalent combination of education and related experience.
- Vendor, project, and budget management experience needed.
- Strong organizational and administrative skills, knowledge of standard office and bookkeeping procedures.
- Experience interacting with a diverse community; cultural competency and de-escalation skills.
- Strong staff, workflow, project, contract, and budget management skills. Must possess excellent administrative abilities. Prioritizes and plans work activities and uses time efficiently; keeps others on-time and on-budget; ensures excellent and prompt project documentation and hand-offs from non-baseline to baseline budgeting.
- Exemplary communication and customer service skills, a “can-do” positive attitude.
- Ability to lead a team using technology systems aimed at improving customer service, project oversight, and KPI management.
- Strong proactive sense of initiative, the ability to multi-task and prioritize conflicting deliverables or goals on deadline-critical projects.
- Ability to work collaboratively, effectively, and with integrity within GLIDE’s organizational structure.
- Adaptable to changes, manages competing demands, frequent change, or unexpected events.
- Works well under pressure and manages stress effectively in a demanding and fast paced environment.
- Demonstrates Cultural Humility. Has the ability to work effectively across cultures.
- Demonstrates a commitment to learning, communicating, and working respectfully with people different from themselves.

Certificates, License, and Registration

- OSHA certification within the first three months of employment.

Physical Requirements

- Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).
- Finger dexterity and the ability to use all standard office equipment.
- Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).
- Ability to use standard office equipment, and access, input and retrieve information from a computer. Ability to use keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
- Requires physical ability to sit and keyboard for lengthy periods of time (stationed at computer 75% of work time).
- Activities that occur often are standing, walking, and handling. Activities that occur occasionally are climbing staircases. Activities that occur infrequently are bending, squatting, crouching, kneeling, twisting, reaching straight, above, and below shoulder level with both shoulders individually or at the same time, carrying and lifting up to 25 pounds.

Work Environment GLIDE’s buildings are located in the Tenderloin neighborhood.  GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

## About GLIDE

## Company Overview
- **One-liner**: GLIDE is a nationally recognized center for social justice in San Francisco that provides integrated comprehensive services, free daily meals, housing assistance, behavioral health support, and advocacy to break cycles of poverty and marginalization.
- **Entity Type**: Non-profit (501(c)(3) foundation) – publicly supported charity
- **Headquarters**: San Francisco, California, USA (330 Ellis St, San Francisco, CA 94102)
- **Founded**: 1963 (GLIDE Memorial Church roots; incorporated as foundation later)
- **Founders**: Rev. Cecil Williams (founder of GLIDE Memorial Church) and Janice Mirikitani (co-founder of GLIDE's social service programs)

## Core Business
- **Primary industry/industries**: Social services, poverty alleviation, hunger relief, housing/homelessness services, behavioral health, domestic violence intervention, child and family services
- **Target customers**: Homeless, low-income, and marginalized populations in San Francisco (Tenderloin neighborhood); B2C (direct service recipients)
- **Mission statement**: “Create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.”

## Products & Services
- **Daily Free Meals Program**: Three free, nutritious meals served 364 days a year to anyone in need – 533,298 meals served annually
- **Welcome Center**: Immediate basic needs (shelter, hygiene, blankets) and emotional support with case management
- **GLIDE Women’s Center**: Trauma-informed support groups, case management, and counseling for women survivors of violence, homelessness, or isolation
- **Transitional Age Youth (TAY) Health & Wellness Center**: 24/7 center for youth ages 18–27 experiencing homelessness, offering respite, mentoring, and connection to long-term resources
- **Journey Home Program**: Client-centered relocation and reunification support to move people from homelessness toward stability
- **Health Empowerment & Access Team (HEAT)**: Harm reduction, medically assisted treatment, HIV/Hep-C outreach, testing, and health system navigation
- **Community Ambassador Program**: Street-level engagement and placemaking to support San Francisco’s economic revitalization (30×30 plan)
- **Janice Mirikitani Family, Youth and Childcare Center**: Child and infant care, after-school programs, and family counseling for low-income families

## Market Standing
- **Valuation/Market Cap**: Not applicable (non-profit); annual operating budget not publicly disclosed
- **Key Metric**: 533,298 meals served per year; 3,937 people connected to social benefits (CalFresh, SSI) in recent period; $24 million secured in state funding for housing subsidies, shelters, and mental health support through coalition
- **Notable Investors/Partners**: Works in partnership with City of San Francisco leaders; receives state funding; coalition funding from California state budget
- **Growth Signals**: Expanding integrated mobile services; launching a new TAY Health & Wellness Center; developing a $31M fundraising plan (FY24); facility expansion and behavioral health services under current CEO Dr. Gina Fromer

## Competitive Advantages
- **Deeply rooted community trust**: 60+ years serving the Tenderloin, recognized as a “safe space” and oasis for those most in need
- **Integrated service model**: Combines meals, housing, healthcare, childcare, legal clinic, and advocacy under one roof, creating a holistic pathway out of crisis
- **National leadership in social justice**: Actively shaping policy and public narrative on poverty, homelessness, and racial justice from a faith-grounded but secularly inclusive foundation
- **Scale and reach**: One of the largest hunger relief and social service providers in San Francisco, with over 200 employees and thousands served daily

## Strategic Focus
- **GLIDE Forward plan**: Expand integrated and mobile services to reach more people citywide; raise $31M in FY24 for building repair, expansion, and behavioral health; showcase GLIDE as a national social justice leader through art and storytelling; improve business systems and infrastructure; center work on voices of marginalized people; inspire staff growth
- **30×30 alignment**: Supporting San Francisco’s economic revitalization through the Community Ambassador Program and low-threshold case management
- **Policy advocacy**: Secured $24M in state funding for housing subsidies, shelters, and mental health support through coalition building

## Why Work Here
- **Culture**: Supportive, diverse, and inclusive team environment rooted in radical inclusivity, justice, and love. “Work is meaningful and the people are great.”
- **Work environment**: Friendly, accepting, and informal (casual dress code noted)
- **Benefits**: Competitive salaries, medical and dental insurance, generous paid time off, retirement savings plans
- **Equal opportunity employer**: Proudly equal opportunity; will consider qualified applicants with arrest and conviction records (San Francisco Fair Chance Ordinance)
- **Growth opportunity**: Chance to be part of a transformative expansion under new CEO Dr. Gina Fromer, with a strong emphasis on staff development and “building the capacity to learn and iterate”
- **Hybrid/remote policy**: Not explicitly stated; likely on-site given service delivery nature, but check role-specific postings

## Sources
1. [glide.org – About](https://www.glide.org/about/)
2. [glide.org – Careers](https://www.glide.org/Careers/)
3. [jobs.lever.co/glide](https://jobs.lever.co/glide)
4. [guidestar.org – Glide Foundation Profile](https://www.guidestar.org/profile/94-1156481)

## Other roles at GLIDE

- [Guest Services & Access Supervisor, TAY Health & Wellness Center](https://feeny.ai/job/guest-services-access-supervisor-tay-health-wellness-center-glide-san-francisco-satht0jpqr8h) — San Francisco, CA
- [Chief of Community and Crisis Response](https://feeny.ai/job/chief-of-community-and-crisis-response-glide-san-francisco-7dzyqfvra5dw) — San Francisco, CA
- [Job Development Specialist](https://feeny.ai/job/job-development-specialist-glide-san-francisco-qb26ddevg707) — San Francisco, CA
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- [Health Systems Program Manager](https://feeny.ai/job/health-systems-program-manager-glide-san-francisco-xjn6zcgpygpq) — San Francisco, CA
- [Senior Director of Major and Individual Gifts](https://feeny.ai/job/senior-director-of-major-and-individual-gifts-glide-san-francisco-75kmhq5dz81f) — San Francisco, CA
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